HRMT20024 Assessment 1: Analysis of Performance Management Strategies

This presentation analyzes the article "Supporting performance management with business process management and business intelligence: A case analysis of integration and orchestration" by Vukšić, Bach, and Popovič (2013). The article investigates the importance of business performance management and the role of Business Intelligence in corporate settings. The research involved interviews with managers from banking and telecommunication industries, along with secondary data analysis, comparing findings across four firms. The study revealed discrepancies between planned and actual performance management outcomes, emphasizing the influence of business process improvement. The article concludes that commitment to support systems is crucial for effective performance management and suggests further research to address limitations in sample size and data collection methods. The presentation highlights the article's contribution to understanding performance management within organizations, its focus on the success factors, and the identification of potential shortcomings in achieving desired outcomes.

HRMT20024 Assessment 1
Week (Select from 4-12)
Week 8 Management of performance
Name:
Student number :
Campus:
Lecturer/tutor :

Article Title and full reference
• Supporting performance management with business process management
and business intelligence: A case analysis of integration and orchestration
– Vukšić, V. B., Bach, M. P., & Popovič, A. (2013). Supporting performance management
with business process management and business intelligence: A case analysis of
integration and orchestration. International journal of information management, 33(4),
613-619.

Article - objective
• The main objective of the article is to determine whether the Business
performance management is essential in the corporate.
• The article will also review the necessity of the Business Intelligence in
managing the performance in a company.

Article - method
• Firms from banking as well as telecommunication industry who have
incorporated adaptive technologies was chosen
• The managers in charge of the business performance management and
business intelligence were interviewed in three phases.
• additional informations were gained from the firms.
• The interviews were analysed further taking help from secondary data.
• A comparative study of four firms were done

Article - findings
• There is a huge difference between the results of the application of the
performance management and the results that was planned.
• The management of the business performance is greatly influenced by the
improvement of business process.
• the result show a lack of commitment in using the support systems that will
foster the performance management.

Article - conclusion
• The research by acknowledging the limitations in the research provides the
possible researches that can be conducted .
• the data that has been gathered in the research is cross-sectional in nature
that accounts for the generality in the research
• The survey has a limitation in the sample size. However, the research is made
reliable by providing a structured analysis and well formed questionnaire and
interviews.

Article – how does it contribute to this week’s topic
• The article contributes to the topic as it is an effective experiment on the
importance of the management of the performance in corporate.
• The article also sheds light on the success factor where the corporate can
stress in to foster this management.
• The article also points out to the loop holes in the companies where the
results in the management of performance has differed from the expected
one.

Reference List:
• Vukšić, V. B., Bach, M. P., & Popovič, A. (2013). Supporting performance
management with business process management and business intelligence: A
case analysis of integration and orchestration. International journal of
information management, 33(4), 613-619.
• Yadav, N., & Sagar, M. (2013). Performance measurement and management
frameworks: Research trends of the last two decades. Business Process
Management Journal, 19(6), 947-971.
• Lacerda, R. T. D. O., Ensslin, L., & Ensslin, S. R. (2014). Research
opportunities in strategic management field: a performance measurement
approach. International Journal of Business Performance Management, 15(2),
158-174.