BSBHRM512: Developing and Managing Performance Management Processes

This assignment comprehensively analyzes performance management processes within organizations. It begins by evaluating electronic HR Information Systems (HRIS), comparing their strengths and weaknesses, and assessing their alignment with organizational objectives. The assignment then explores the practical implementation of performance management, including the development of key performance indicators (KPIs), the design of formal performance management sessions, and the integration of these processes within an organization. The student also examines the role of stakeholders, including HR managers, suppliers, and employees, in the performance management system. Furthermore, the assignment delves into the training of end-users on electronic performance management systems, the handling of employee terminations, and the conversion of performance appraisals into training and development plans. The research also includes the management of needs and requirements of a disabled person through the performance management process. Finally, the assignment provides a report on a recommended performance management process, including both internal and external measures, KPIs, learning plans, and grievance procedures. The assignment demonstrates an understanding of the broader human resources and business objectives within the context of performance management.

Activities
Activity 1A
Estimated
Time
90 Minutes
Objective To provide you with an opportunity to analyses organizational strategic and
operational plans to identify relevant policies and objectives to be addressed
in integrated performance-management processes; and develop objectives
for performance-management processes to support organizational strategy
and goals and to build organizational capability.
Activity Written Exercise
 Select 2 electronic HR Information Systems from the internet.
 Review the Performance Management modules of each system.
 Compare the strengths and weaknesses of each module.
 Present a 100-word report on the results of your research.
 Imagine the report will be read by a senior management team deciding
to choose one of the two products you have studied. They will look for
links to organisational objectives.
You can use the following website for information:
www.comparehris.com – a site for comparing HR information systems.
Answer: Two electronic software’s which are used
by the HRIS in the organizations are:
 HRMS or the Human Resource Management
Software which is mostly sued by the human
resource in order to store, input and track lots
of information regarding the employees
working in the company or the particular
organization. According to the author
********** the HRMS software is the best
friend of an HR in the particular organization.
Most of the HRMS offerings in the particular
organizations are provided by the software’s
like Workday and Paychex. Paychex and
Workday are known for having various types
of HR solutions which are required to fit the
business organization. These applications are
known for providing the business exactly what
it needs in order to function properly for the
long run.
 The Human Resource is known for using
various types of recruiting software in order to

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streamline the hiring and recruiting process of
the organization. Small business issues are
known for using various types of recruiting
programs to accompany the large volume of
applicants. Regarding the process of
recruitment the companies are known for
using Tipalti which makes few of the best
decision regarding operational footprints.
Activity 1B
Estimated
Time
90 Minutes
Objective To provide you with an opportunity to design methods and processes for
line managers to develop key performance indicators for those reporting to
them; and develop organizational timeframes and processes for formal
performance-management sessions.
Activity Portfolio of Evidence
 Approach an organisation that uses an electronic HR Information
Systems.
 Interview the HR manager or other manager who can tell you about their
Performance Management System.
 Obtain copies of the policies they use to guide their Performance
Management processes.
 Ask questions about the strengths and weaknesses of their model(s).
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 Write a report of 100 words summarising the interview and explaining
what you have learned from this action-learning project.
Answer:
Tesco is the organization which is known for using an
electronic HR Information System. The interview of
HR manager is provided below:
 What are tools which are used by the human resource in order to
maintain the employee information?
 Is there any particular system used by the company to take the
measures?
 What are the applications used by the company to get the payroll
information?
 What are the advantages and disadvantages of employee directory
database?
 How do you perform the scheduling procedures?
 How do you track down the time and attendance of the employees?
The HR policies of the company is to show that the business measures are
completely linked with the performance management. The policies are
known for getting involved with the employees in order to provide various
types of employee training services, performances, management and work
simply in order to modify the changes accordingly. Few of the HR policies
that the company uses in order to guide their Performance Management
Process are:
 Using the HR policy template in order to introduce you into the
business and then give an insight on the way of creation of HR
policies.
 The Performance Management Policy is used to ensure that
performance of employee is assessed as per the norms set by the
company.
 To create trust among the employees just regarding the appraisal
measures based on company performances.
From the action learning project it has been understood that the use of
various types of software is beneficial for the human resource of any
country. However it is recommended that they should have huge amount of
technical knowledge and skills to perform well.
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Activity 1C
Estimated
Time
75 Minutes
Objective To provide you with an opportunity to ensure performance-management
processes are flexible enough to cover the range of the organization’s
employment situations; consult with key stakeholders about the processes
and agree on process features; and gain support for implementation of the
performance-management processes.
Activity Observation Presentation
 You need to interview three different stakeholders about the way
Performance Management is managed in their workplace.
1. HR Manager
2. Supplier
3. Employee
 Your interview should identify the issues and challenges that come from
managing an electronic performance management system.
 Present your report as a document to the Board of Directors for review.
It should be at least 100 words. It should demonstrate your ability to
integrate a range of views.
Answer:
Report to the Board of Directors
Respected Sir,
This is to bring to you notice that after reviewing HR Manager,
Supplier and Employees regarding the Performance Management and how
it is managed in the workplace. It has been found out from the review that
the HR Manager is working very hard in order to motivate the employees
so that they can perform their best, The suppliers of the company are
working smoothly, they are however facing few issues related with the
delivery and transportation of the materials to the organization. Regarding
the interview conducted with the employees I found out that they are
pleased with the working environment they are provided with. They said
that they always get proper assistance from the business leaders.
Thank you
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Activity 2A
Estimated
Time
60 Minutes
Objective To provide you with an opportunity to train relevant groups and
individuals to monitor performance, identify performance gaps, provide
feedback and manage talent; work with line managers to ensure that
performance is monitored regularly, and that intervention occurs as
required and complies with organizational policies and legal requirements;
and support line managers to counsel and discipline employees who
continually perform below standard.
Activity Workplace or simulated Workplace Assignment
 You have been asked to train a group of end-users for electronic
performance management system.
 Provide 15 power point slides that you would use to teach these
managers about that performance management system.
 Provide discussion question sheet to show how you would lead a 30-
minute facilitated discussion.
Answer:
Is provided with the PPT slide
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Activity 2B
Estimated
Time
60 Minutes
Objective To provide you with an opportunity to articulate dispute resolution
processes where necessary, mediating between line managers and
employees; provide support to terminate employees who fail to respond to
interventions according to organizational protocols and legislative
requirements; ensure recorded outcomes of performance-management
sessions are accessible and stored securely, according to organizational
policy; and regularly evaluate and improve all aspects of performance-
management processes in keeping with organizational objectives and
policies.
Activity Observation
 Interview a manager who has terminated an employee after using
performance management processes.
 Identify the key issues and challenges that faced the manager.
 Identify why counselling did not work.
 Identify what the manager learned from the experience.
 Provide a 100-word evaluative report about this manager’s experience
and what you have learned from the interview.
Answer:
After interviewing the manager it has been found out that it was the fault of
the employee who was unable to meet the initial requirement of the
company. The employee was not able to meet the goals set by the company.
After various types of check-up and employee performance analysis, the
employee was asked to take time and manage the performance within a
stipulated amount of time being. After clarification it has been found out
that the counselling for the employee did not work and he did not want to
change himself either. This is the main reason why the manager had to
terminate the employee.
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Activity 3A
Estimated
Time
60 Minutes
Objective To provide you with an opportunity to coordinate individual or group
learning and development.
Activity Written Exercise
 Provide a description of how a performance management appraisal is
converted into a training and development plan for the employee.
 Your description should be 100 words in length.
 The report format is yours to determine.
Answer:
Regarding the description of how a performance management appraisal is
converted into a training and development plan for the employee, it can be
said that basis on the performance appraisal methods. It can be said that
basis on the assessment the employee will be judged how the employee can
be improved ion terms of getting more production from his side. Basis on
the performance appraisal methods the employee will be trained and a
development plan will be assessed for the employee to increase his
performance.
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Activity 3B
Estimated
Time
60 Minutes
Objective To provide you with an opportunity to coordinate individual or group
learning and development.
Activity Assignment Project
 You should research how the needs and requirements of a disabled
person are managed via a Performance Management process.
 Ideally, your research will include the views of a disabled person.
 The purpose of this task is to show you understand how diversity is
managed in Performance Management System.
 Provide a 100-word report to show your understanding of the situation
of the disabled person.
Answer:
The person who is physically disabled today is treated in the organization so
as by providing special types of care and adjustment. The organization
through Performance Management process is known for organizing various
types of developmental roles for the employee so that they can change
themselves accordingly. The company through the performance
management support is known for providing a forum of mutual support,
where the skills like organizing, managing, team building and team
performance skills are taught to them. They are also provided with various
types of volunteering activities where they get ample support from the team
leaders working with them but as supervisors.
According to the author ********** in the present date it can be said that
organizations should give opportunity to the disabled people in order to
develop them for a better future.
Diversity in the workplace will be also helping the company to get all the
employees under the same roof. Diversity in a way will be improving the
corporate culture and build better relationship with clients and customers.
BSBHRM512 Develop and Manage Performance Management Processes