This report provides a comprehensive overview of Techno Craft Pty Ltd's performance management system (PMS). It details key concepts of PMS, including policies, objectives, appraisal processes, and strategies for managing underperformance, rewards, and development plans. The report outlines the benefits of PMS, highlighting its impact on employee development, communication, and organizational efficiency. It presents operational goals, departmental work plans, and employee key performance indicators (KPIs) linked to objectives such as increasing online sales and redesigning the website. The report also includes a risk management plan, performance monitoring and feedback templates, performance development plans, coaching observation checklists, and employee counseling checklists, providing a holistic view of the PMS implementation and its impact on employee performance and organizational outcomes. The document uses templates to illustrate how to set goals, monitor performance, and provide feedback, demonstrating the practical application of PMS within the company.
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