Performance Management System Analysis: Almarai Co Report

This report provides a detailed analysis of the performance management system (PMS) implemented by Almarai Co, a Saudi Arabia-based food industry. It emphasizes the importance of PMS in enhancing organizational performance and aligning objectives with available resources. The report explores key components of an effective PMS, including the development of a communication plan through situational analysis and defining objectives. It also examines the appeal process for resolving disagreements during performance evaluations and the significance of training programs for raters to eliminate rating errors. Furthermore, the report discusses the implementation of pilot testing to verify system functionalities before full-scale production. The report references various research papers on performance management and related topics, offering a comprehensive overview of the subject.

Running head: Performance management
Organizational Performance management
Name of Student
Name of the University
Author notes

1PERFORMANCE MANAGEMENT
In order to achieve success in the market, it is necessary for the organization to
enhance the overall functionalities and performance of it and for which, having an essential
performance management system is essential. Here, the Saudi Arabia based food industry
named Almarai Co will be taken into consideration. Performance management system (PMS)
can be expressed as an important systematic approach for measuring the overall performance
of the employees (Behery, Jabeen & Parakandi, 2014). It is also identified as a process
by which companies aligns their objectives, mission, vision and goals with all the available
resources (for example, Manpower, material and many others), systems and also set the
priorities.
Communication plan: Prior to the design of an effective PMS, it is essential for the
organization to develop a fruitful communication plan. For which, the it is essential for the
managers to conduct a situational analysis, clearly define the objectives and key audience,
identify the media channels, establishing timetable, and evaluation of the result (Kim & De
Dear, 2013). All the above discussed steps will help the organization to develop a
communication plan, which will give a road map for conducting the business.
Appeal process: Appeal Process is an essential element for creating a successful PMS. It
create a means for the Supervisors as well as the employees for resolving all the
disagreements occur during the Performance Evaluation process. There are three conditions
for creating appeals, 1). These are need to be conducted with impartiality and diplomacy, 2).
Aspire to build and give the best information possible and 3). Maintaining confidentiality as
well as respects for all the individuals (Bernardin & Wiatrowski, 2013).
Training programs for the raters: Training programs holds higher importance while thinking
about efficient performance management. There exist different types of training programmes
for the rater such as, cost, duration and differing in focus. The most common types in this

2PERFORMANCE MANAGEMENT
case are the training programmes that are designed for eliminating the common rating errors
(for example the halo error) and the training programmes that are designed for enhancing the
observation of the supervisors and the recording skills. These activities play major role in
enhancing the performance of the employees and creates a pathway for achieving the
organizational objectives.
Pilot testing: Pilot Testing encompasses several activities related to Software Testing, which
verifies a single component or the whole system in a real-time functioning condition. It also
verifies all the major operational functionalities of the system before conducting the real
production activities. This activity mainly focuses towards installing a particular system into
a customer site for testing it against regular use (Elnaga & Imran, 2013). The main objective
of this activity is to check whether the Product is ready for implementation or not. Better
decision making, resource allocation and measuring the success of the program can be done
by this. Below, there is a plan for conducting a pilot testing;
1. Creating a pilot plan
2. Preparation of the pilot test
3. Deploy as well as testing the pilot test
4. Evaluation of the pilot test
5. Preparation of the production development.

3PERFORMANCE MANAGEMENT
Reference
Behery, M., Jabeen, F., & Parakandi, M. (2014). Adopting a contemporary performance
management system. International Journal of Productivity and Performance
Management.
Bernardin, H. J., & Wiatrowski, M. (2013). Performance appraisal. Psychology and Policing,
257.
Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European
journal of Business and Management, 5(4), 137-147.
Kim, J., & De Dear, R. (2013). Workspace satisfaction: The privacy-communication trade-off
in open-plan offices. Journal of Environmental Psychology, 36, 18-26.