This report provides a comprehensive overview of performance management systems, defining its core concepts and outlining the framework which includes performance planning, coaching and feedback, performance appraisal, and rewards and recognition. It delves into the characteristics of an effective performance management system, emphasizing goal setting, futuristic orientation, performance appraisal, 360-degree reviews, employee engagement, and continuous feedback. The report also explores performance management practices globally, contrasting approaches in the United States, Japan, Malaysia and other countries, highlighting the influence of cultural norms. Furthermore, it analyzes the evolution of performance management in Malaysia from performance appraisal to a more holistic system. The report concludes by emphasizing the continuous nature of performance management and its importance in achieving organizational goals and improving overall performance.
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