This assignment presents a detailed response to the "Alice" scenario, a case study designed for the CHCDIS005 unit within the Certificate IV in Disability program at Bendigo Kangan Institute. The student assumes the role of a Disability Support Worker, addressing Alice, a 3-year-old girl with disabilities, and her family's needs. The assignment is divided into two parts. Part A involves analyzing initial case notes, determining suitable interview environments, outlining communication strategies, and completing Alice's initial Support Plan. Part B requires the student to review additional case notes regarding Alice's progress, adapt the Support Plan to incorporate new information, identify goal achievements, barriers, and additional strategies, and provide a rationale for any necessary re-assessment of goals. The assessment emphasizes person-centered service responses, ethical considerations, and the application of effective communication techniques to support individuals with disabilities and their families.