Communication & Patient Safety: A Person-Centred Approach to Care

This document provides a summary of key concepts related to person-centred care, therapeutic communication, and patient safety within healthcare settings. Person-centred care emphasizes respect for personhood and the establishment of caring relationships built on mutual trust and shared knowledge. It is implemented across various health settings, focusing on the unique holistic needs and values of the patient. Therapeutic relationships and communication are crucial components, involving the inclusion of individuals and family members in all aspects of the care process, ensuring that health issues are addressed effectively through feedback and participation in decision-making. Patient safety is defined as actions protecting healthcare recipients from harm, encompassing physical, emotional, cultural, and psychological aspects, and is enhanced through clear, comprehensive, and respectful communication. Effective communication involves a two-way exchange of information, meanings, and feelings, both verbally and nonverbally, to ensure that the conveyed message is understood as intended, thereby improving overall patient outcomes and safety.

Running head: SUMMARY
Part B: Paraphrasing Assessment
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Author Note

1SUMMARY
Person-centred care- This type of care is delivered under circumstances when the
notions of person-centeredness and personhood are implemented to authentic care that is
provided to different individuals, during the course of their lifetime. It encompasses belief
and admiration, and is commonly prevalent across diverse health settings such as, community
practice, aged care, mental health setting, and maternity care. It identifies uniqueness, thereby
the care delivered is associated to the exclusive holistic requirements and demands of the
patient. Person-centred care is also delivered in a manner that is in alignment with the morals
and principles of the clients, and focuses on the concept of social justice and partnership.
Certain features and added skills that are encompassed in this care approach include open-
mindedness, self-awareness, and leadership skills. In addition, it increases satisfaction of the
patients and enhances teamwork, by fostering collaboration and communication, and
subsequently lowering rates of anxiety and stress among the providers.
Therapeutic relationship and communication- While implementing a person-centred
care strategy to communication, health providers must take account of the individual and
family members in different characteristics of the procedure. To safeguard that the health
questions are thoroughly addressed during dissemination of strategic care services, it is
imperative to look for feedback from the individual and embolden them to participate in the
decision-making course. Communication gets regulated by the manner in which persons
consider themselves, and others, during interaction. In addition, person-centred connexion
occurs amid individuals who obtain and deliver assistance, with the aim of meeting human
necessities. Furthermore, there is a clear demarcation between friendship and person-centred
association, whereby the latter being focused on a particular person, and being characterised
by inadequate dissemination of information. It is also imperative for midwives and nurses to
take into consider professional relationship that have certain limits, violation of which might
lead to penalising actions.

2SUMMARY
Patient safety and communication- Patient safety has been rightly demarcated as
activities undertaken by persons and groups to defend healthcare receivers from being
affected or maltreated by healthcare services. It is significant to mention that patient safety is
not merely restricted to physical security, but also comprises of emotional, cultural, and
psychological safety. It has been identified as an important characteristic of dependable
healthcare organisations that work to reduce the occurrence and influence of, and increase
rescue from, opposing events. In contrast, communication encompasses attributes that are
more than delivery of material, directives or guidance. It acts in the form of a two-way
communication where evidence, connotations and moods are pooled both orally and
nonverbally, while understanding the meaning that is being conveyed. Communication with
patients must be conducted in a comprehensive, precise, judicious and fitting manner.
Therefore, in order to ensure effective communication with patients, safety, respect,
participation, comment and privacy must be taken into consideration.