Person-Centred Practice for Positive Outcomes: Detailed Report

This report provides a comprehensive analysis of person-centred care and its application in achieving positive patient outcomes. It begins by defining person-centred care and highlighting the importance of patient involvement in treatment planning. The report then delves into the theories and values underpinning positive practice, emphasizing effective communication and the establishment of healthy patient-practitioner relationships. It further examines the role of organizational culture in supporting person-centred care, including the need for appropriate resources and staff training. The report outlines strategies for developing and implementing training programs, managing resources to meet patient needs and preferences, and implementing systems for recording healthcare interventions. It also discusses managing systems for early identification and assessment of patient needs, promoting healthy choices, and ensuring the active participation of patients and their families in the care process. The report underscores the significance of adapting approaches to meet changing patient needs, emphasizing the importance of individualized care and the use of effective communication to enhance patient understanding and promote positive outcomes. Overall, the report provides a detailed overview of the principles and practices essential for delivering person-centred care and achieving improved patient outcomes.

Person Centred Practice For
Positive Outcome

INTRODUCTION
Person centred care refers to providing care services suitable for an individual and focus on
actual medical needs to fulfil them properly. It includes the criterion of when patients actively
participate in their care procedures which provide support to gain positive outcomes. However, it
is observed that person centred care is all about to treat an individual with respect and dignity
through involving patient in their care plan. In context of this assignment, it is based on person
centred care in order to gain positive outcomes. It includes engaging an individual while making
decision of their treatment plan for achieving better outputs. This report will focus theories and
values of positive practice along with facilitating organisational culture towards person centres
care. It will also include develop and evaluate plans and management of work with others to
fulfil changed need of people. The equality, diversity and inclusion in health for attaining
positive outcomes for patient is given here.
TASK 1
1.2 Theories and values of positive practice
Person centred care includes to make effective communication with patient which facilitate to
establish an appropriate and healthy relationship with them that impact on entire treatment
outcomes. It includes making decision by following relevant theories and values to deliver
person centred care by care professionals to deliver appropriate services for wellness of an
individual. However, personalisation refers to completing needs of patient in more effective as
well as efficient way by making interactions faster and easier. Dimension Approach can be
defined as care based on specific personality features along with various continuous dimensions
which help in gaining positive outcomes for patient conditions.
Building Blocks Framework consist number of elements such as service delivery, health
workforce, health information systems, access to essential medicines, financing and leadership or
governance that should be considered in healthcare system. It will provide support to make it
more effective which facilitates to deliver appropriate person centred care in terms of making
patient healthy along with achieving positive outcomes.
It has been analysed that care values must be considered by every health care practitioners for
delivery person centred care. It includes different values such as dignity & respect, commitment
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to quality of care, compassion, improving lives, working together for patients, everyone counts
etc. which facilitate to enhance positive outcomes for improving patient outcomes.
TASK 2
2.1 Facilitate an organisational culture which values positive outcomes and person centred
practice
Organisation culture is required to be modified in such a manner so that person centred care can
be delivered to people. It consist the criterion of making sure about sufficient availability of
resources which are essential for providing person centred care. However, it is required to
provide training to staff members so that they will follow relevant frameworks and values at
the time of delivering person centred care. It is necessity to make employees aware about
principles to be followed and correct procedures to involve patient in their care plan which helps
to achieve positive outcomes. Meanwhile, the policies related to several principles such as
individuality, rights, privacy, choice, independence, dignity, respect and partnership working
which are much efficient to facilitate an appropriate organisational culture in order to gain
positive outcomes and person centred practice.
On the other hand, it is very important to make staff aware about importance utilising person
centred care in terms of reducing complications along with gaining better patient outcomes. It
includes the criterion of involving patient in decision making of their care plan which facilitate to
establish effective treatment planning that are suitable for efficient delivery of services.
Moreover, it is helpful for making organisational cultures in hospital which is responsible for
valuing positive outcomes as well as personal centred practices.
2.2 Develop, implement and evaluate plans to ensure team members have appropriate training,
development and support to promote person centred practice
Training and development programs are required to be plan for addressing learning need of
employees which is essential for increasing their skills and abilities. It includes enhancing their
knowledge level and making them aware about effective clinical practices in order to deliver
person centred care. However, it is necessary to evaluate the actual needs of staff regarding their
working problems on the basis of that appropriate training plan should be developed, implement
and evaluated their effectiveness for improve expertise skills of medical professionals. It will
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provide support to care practitioners to adopt accurate clinical procedures and activities which
area responsible for promoting the person centred care in healthcare organisation.
In addition to this, care professionals are required to make learning about number of
principles such as treating patient with respect & dignity, supporting their persona perspectives
and values or beliefs of an individual. However, it is necessary to make them understand through
learning program about involvement of patient and their family members is must to gain positive
outcomes by delivering person centred care. Basically, training session must be developed to
provide knowledge about several principles of patient centred care including maintain respect for
patient values, preferences & beliefs, consider coordination & integration of care, information &
education about effective clinical procedures, ensure physical comfort, engagement of family
members, continuity & transition and access to care respectively.
2.3 Manage others to work with individuals ensuring that they adapt their approaches to meet an
individual’s changing needs
The involvement of others like patient and family is just to consider comfort level of an
individual and make decision about more suitable care services for them to gain maximum
clinical outcomes. It includes the criterion of involving these people for enhancing accuracy of
care plan established by medical practitioners. However, it is very important for care
professionals to remain focussed regarding their codes of conduct and care standards while
involving others to manage their work for patient wellness. The appropriate use of strategies is
helpful in managing others to work with individuals along with adapting effective approaches to
address changed needs of patient. Initially, it consist to recruit new roles for changed in care
needs and provide sufficient training for existing employees on required skills so that they can
deal with modified needs of clients in proper manner.
Another strategy is to apply a new performance goal which helps to increase employee efforts in
correct direction for gaining desired outcomes. However, it includes for optimising the
procedures across new entities and sustains employee engagement in times of change which
provides support to fulfil changed needs of clients respectively. In addition to this, change
approach like Lewin’s change model by following several stages like unfreezing, changing and
refreezing for adopting advanced technological support as well as other equipment to fulfil needs
of patients.
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2.4 Manage resources to ensure that reviews of individual's preferences, wishes needs and
strengths are valued within the achievement of positive outcomes
The availability of resources is must in every healthcare organisation in sufficient quantity for
wellness of people. The care outcomes based on proper availability of sources which are support
of professionals through which treatment procedures can be carried out effectively. Basically, the
care professionals are required to utilise effective communication to make patient feel
comfortable and make a healthy relationship with them. It is favourable to gain detailed
information about patient and their fear regarding health problem or hospital phobia which
reflect about their individual preferences and wishes. However, this information plays an
important role in terms of establishing more effective as well as efficient care to fulfil their
wishes which impact positively on patient outcomes.
On the other hand, it consist to gain access for detailed information, decision support, social
support, skill training and a referral resources which helps to manage the needs of an individual.
It is required to carry out regular audits in order to evaluate the lack of medical resources by
healthcare management of every hospital in order to make availability of required resources on
time. Meanwhile, this effort is suitable to manage resources for ensuring which reviews
preferences, needs and wishes of an individual. In addition to this, strength of a patient becomes
positive factors for care practitioners in terms of making better and positive outcomes.
2.5 Manage resources to ensure that individuals are actively supported to make healthy choices
through a person centred approach
Person centred approach has main criterion of involving patient and their family members in care
plan to deliver better. It is required to manage resources for communication with clients belongs
to different cultures in suitable language with using small sentences to make them understand
about their own condition. However, it is very important to hire a person who can convert the
information in that particular language through which patient can understand about their medical
condition easily. In addition to this, the effective conversation with patient is supportive to
facilitate active participation of an individual for making them capable to make healthy choices
in regards to their treatment.
Meanwhile, it is necessary to communicate about condition as well as treatment procedures
along with their importance to an individual. It will make them able to select suitable care
services for them which impact positively on their care outcomes respectively. Moreover,
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different treatment options are available then care professional should select only that specific
process which is more suitable for client. For example, if a physician suggests a patient to get
injection to overcome with pain immediately and take medications for next 2 or 3 days then they
can choose one of them.
2.6 Implement systems and processes for recording healthcare interventions
The recordings of healthcare interventions consists the process of maintain record of every care
process carried out for wellbeing of an individual. It includes the criterion to mention name of
specific medicines with its appropriate dosage and time of intake like once, twice or thrice in a
day. Meanwhile, it is necessary for nursing staff to focus on proper documentation of written and
legal recording on specific care interventions which concern the patient. Basically, it consist the
correct sequence of clinical process and delivery of medicines which are provided to an
individual in respect to their health problem.
On the other hand, the recording of healthcare intervention consist proper documentation which
made by personal record of client that is responsible for constituting the base of data on
conditions of their health. It is essential to make records of care intervention because it is very
important as this documentation is neuralgic which helps to deliver appropriate care services for
wellbeing of patient. Moreover, it involves the process directed towards the source or problem,
the system problem-intervention-evaluation, the focussed registration, the focusing diagram, the
registration by exception, electronic files and home documentation.
TASK 3
3.1 Manage systems and processes which enable early identification and assessment of an
individuals’ current and emerging health needs
The early identification of patients’ needs provide time to make decision to professionals for
addressing them along with reducing chance of occurring relevant complications. It includes the
criterion of evaluating symptoms and detecting cause of health problem by immediately carrying
out diagnosing methods to provide an appropriate treatment. Initially, it is necessary to consider
the factor of recognising and make records of present as well as emerging needs of a client to
address them in proper manner. Secondly, it is required to focus on understanding of significance
of early identification and assessment which facilitate to make quick decision of diagnosing
procedure to deliver correct and specific care services to make patient disease free. Thirdly, it is
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significant to conduct accurate maintenance of health and care records in line with requirements
to fulfil them properly. It is also helpful to evaluate progress in recovery or symptoms of
complications immediately to avoid the complex situation occurrence.
In addition to this, advanced care planning is required which enable early and emerging patient
need quickly. It is important to make sure that will power of an individual should be maintained
and put efforts to avoid end of life wishes of patient to gain positive outcomes. However, moral
should be maintained by strengthening client emotionally and socially to avoid negative thoughts
and make them wellbeing as soon as possible.
3.2 Implement and evaluate protocols for safe healthcare practice which actively promote
positive outcomes
The safety clinical practices are must in healthcare because of providing accurate care services
for wellness of people. Being a care professional, they do not have a choice of making mistakes
or any kind of error ever while dealing with patient because their minor mistake may leads to a
death of a patient. Meanwhile, it is necessity to make an individual safe and comfortable in order
to make them feeling better. Firstly, it is necessary to consider psychological, social and
emotional needs of an individual at the time of providing medical facilities for their welfare.
Secondly, it is very important to analyse physical and mental health aspects in terms of
evaluating the relevant needs to address them. Thirdly, it is required to focus on physical
mobility of an individual to analyse related problems to address the same by providing physical
support with the help of rendering wheelchair. It is necessary to reduce the chance of occurring
falls with patient that may develop severe injury.
However, it is required to include various protocols for safety practices in health & care practices
which might consist important health processes such as blood sugar testing, urine testing,
catheter use. Tissue viability and wound care for ensuring delivery of safe medical services. In
addition to this, it is mandatory to focus on involvement and active participation of an individual
which provide support to performing in regards to achieve healthy outcomes. Moreover, the
legislations like Health & Social Care Act, 2012, Equality Act 2010, Data Protection Act 2018
etc. and ethical principles should be followed for carrying out safe health practices for welfare of
people
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3.3 Foster active participation of individuals
Active participation can be defined as encourage involvement of patient in process of decision
making regarding their own treatment process. It includes the criterion of providing appropriate
information to client about their particular health problem along with relevant treatment
procedures. However, it is essential to make sure about educating patient about their specific
requirement along with circumstances and make them comfortable regarding treatment
procedure. It includes the criterion of providing suggestion of more effective and accurate care
process which has potential to heal the specific disease. Moreover, it is required for care
professionals to work of strategies of fostering active participation of individual in their care plan
decision making. It consists to increase interaction with the sick people for promoting their
participation and assist them to contribute in their care plan. Meanwhile, it is required to
establish an effective activity support plan to make them capable to make their contribution for
treatment process. In addition to this, it includes to establish healthy relationship with client
which makes them able to comfortably ask about their doubts and fear in regards to particular
care process for clarifying the same. It will facilitate to eliminate fear factor and make patient
emotion & mentally strong which affect positively to gain better outcomes.
3.4 Maintain healthcare records in line with legislation and organisational requirements
The recording of patient data is an important aspect because that data is valuable and helpful for
future aspects. It can be used when a person become unconscious in future then immediate
treatment is required. Meanwhile such data is very important in some of legal activities in order
to prove some truth. However, it is necessary for healthcare organisation to adopt more advanced
and innovative technological system in order to records and store patient information properly. In
addition to this, the recording should be conduct in accurate manner and main privacy of the
same. The care professionals should strictly followed the guidelines of Data Protection act and
only share the information for liable reasons because a small medical issue can create major
social crisis for patient.
Data Protection Act 2018 is a legislation which must be followed by every care professionals
while dealing with patient information. It is necessary to provide access to client data to only few
of professionals accountable for care of patient and this information should remain completely
private. However, it is very essential to maintain confidentiality of client data and only share
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with authorised person for a liable reason by ensuring their actual identity. It is essential to
strictly prohibit patient information to eliminate relevant problems.
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3.5 Champion accountability when carrying out health and care procedures
TASK 4
4.1 Investigate the legal context underpinning equality, diversity and inclusion relating to adult
care services
4.2 Evaluate policies, systems, processes and practices that promote equality, diversity and
inclusion
4.3 Support others to challenge discrimination and exclusion in ways that are likely to achieve
change and promote positive outcomes
TASK 5
5.1 Monitor, review and evaluate the implementation of person centred practices and the
achievement of positive outcomes for individuals
5.2 Use evidence-based research to identify best practice in outcome based and person centred
approaches
5.3 Act on lessons learned from incidents that occur
5.4 Review the extent to which systems, processes and practice facilitate positive outcomes
5.5 Plan and lead the implementation of improvements
TASK 6
6.1 Understand the importance of community involvement and promote own service within the
wider community
6.2 Development of leadership and management practice
TASK 7
7.1 Learners monitor and review systems and processes to manage concerns and complaints and
how these link to risk management and safeguarding
7.2 Learners ensure that the regulatory requirements, codes or practice and guidance for
managing concerns and complaints are embedded within organisational systems and
processes
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7.3 Learners understand why those who use services may be reluctant to raise concerns or
complaints
7.4 Learners promote a culture where attitudes and approaches ensure concerns and complaints
directly influence service improvement
7.5 Learners support team members to understand systems and processes relating to concerns
and complaints
7.6 Learners ensure information and support is in place to enable those using services and their
carers to raise concerns and make complaints when they wish to do so
CONCLUSION
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