Person-Centred Care: Pre-requisites and Impact on Nursing Practices

This report explores the concept of person-centred care within the healthcare and nursing sectors, emphasizing its significance and practical applications. It delves into the pre-requisites essential for effective person-centred nursing, including managing patient self-respect, providing coordinated and individualized care, and fostering patient strengths. The report highlights the positive impacts of this approach, such as improved clinical outcomes, increased staff satisfaction, and cost-effectiveness. Through personal observations and research, the report identifies the need for personalized care, addressing issues like lack of patient satisfaction and inadequate respect from healthcare professionals. It proposes strategies such as collaborative care and support planning to enhance person-centred care, emphasizing the importance of meeting patient needs, maintaining dignity, and adhering to national policies. The report concludes by underscoring the critical role of person-centred care in healthcare and its potential to resolve care-related issues and improve patient experiences. It also emphasizes the importance of recognizing and developing patient strengths and abilities. The report provides insights into how nurses can effectively implement person-centred care principles in their practice.

Person-Centred Care

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONCLUSIONS..............................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Person-centred care is widely used concept in the sector of nursing and healthcare. These
are the practices which are provided to help someone. The person-centred care is a matter of high
importance (Ulin, Olsson, Wolf and Ekman, 2016). This study is prepared to reveal the priority
of this type of care. This report covers the understanding of pre-requisites for person-centred
nursing. In addition to this, the impact of these understandings on the practices of nursing are
identified. Further, it provides with an ability to provide person-centred care.
MAIN BODY
The word "person-centred care" is a term that states numerous principle and activities
lying within it. In context to a healthcare home, this statement includes the important things
required by a person in his health (Ross, Tod and Clarke, 2015). There are mainly four pre-
requisites that are significant in nursing practices, these necessities are as follows:
1. Managing people self-respect, sympathy and respect.
2. Providing co-ordinated care and treatment to person.
3. Providing the person with the individualised care.
4. Encouraging people to recognise and create their own strengths and abilities.
This care is important as it helps in meeting people's needs and expectation. In addition to
this, it improves the clinical outcome (Olsson, Hansson and Ekman, 2016). Besides this, it also
improves the staff morale and satisfaction and brings cost-effectiveness in the operations. These
necessities can diminish some major issues associated with the care of patients.
Being a nurse in NHS, a healthcare home I have experienced several cases in which
patients were not at all satisfied with the services which they are provided with. In fact, I
observed that some professional were not giving respect to them. Further, I experienced a
incident in which the family members of the patient claims that the healthcare professionals are
not treating the patient in appropriate ways. They further claimed that the care they provide is not
according to the needs and demands of them. They stated that the person is suffering from a rare
illness but is treated with the professionals which are not having much experience in this field. In
addition to this, they said that when they complaint about this matter to the high level authorities,
the professionals lost maintaining dignity with them. they started hiding things from the family
and stop involvement of them in the discussion of the strategies to be applied for curing the
patient. As a result of this incident I felt that the entity is lacking in personalised care and there
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are some necessities which are required in person-centred care. I evaluated that the generalised
care is not acceptable by all the patients. I analysed that there is a need to set up the services
according to the expectations of patients. In addition to this, it is required to provide them with a
co-ordinated care in the right way. I also analysed the high level of dependency that is
maintained by the entity is failing people to enhance their own strengths. Further, it is necessary
to maintain dignity of the person. It should be noted that the establishment is lacking physicians
to deal with that disease and it reflects the deficit of staff. In order to manage this element, they
should revise their recruitment method too. Besides this, I analysed that it is also important to
encourage the person in recognising their own strengths and abilities. It is essential to understand
what is important to the person. The care and treatment that is being provided to them should be
based on appropriate decision. Further, with the help of researches which I done on the relevant
topic I found that the entities which are following these pre-requisite are earning more because of
the satisfaction they provide to the patients through their care. In order to make those decisions
effective it is necessary for the organisation to implement effectual strategies (Clissett, Porock,
Harwood and Gladman, 2013). Moreover, in order to deal with such cases entities should use
some approaches like collaborative care and support planning. By having such approaches
organisation can help in responding to the needs of the increased number of people which are
facing long-term conditions of illness. There are some approaches, specific initiatives and
approaches of quality improvement and working on them will foster the person-centred care.
These includes collaborative care and support planning, which can be gained by an effective
discussion between internal staff members which will help in reviewing the overall practices that
are being performed in the organisation. This approach will also help in designing the strategies
on the basis of experience of different professionals. (Olsson, Jakobsson Ung, Swedberg and
Ekman, 2013) further describes through an formulation that several issues related to this issue
can be solved by supporting staff by allowing time for sharing their reflection and insights.
Being a nurse, it is important for me to provide person-centred care because this is what
which will make me more effective in my work. Although, I have governance only on certain
matters but I will try to perform my best in those field. In order to understand the importance of
this acre I learned the pre-requisite terms. After having the complete idea of these necessities I
am doing my work more effectively than before. I observed that this thing helped me to great
extent. The major lacking area that were improved by implementing these pre-requisite in my
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understanding includes the support that I provided to the patient with long-term conditions to
manage their health has directly impacted the clinical outcomes. This support also made them to
stick to their treatment plans and further, they become self-motivated and started taking their
medicine correctly. In addition to this, I should make the people in developing and recognising
their skills and strengths as this is the biggest tool that will help them in recovering. If in future I
will face a similar case, I will make sure that the care I provide to the effected person should be
according to his needs and demands. I will maintain the dignity of the patient and family
members as well. In addition to this, I will make efforts to develop the strengths and abilities
between patients either by recognising the own which they exhibit or by some other means if
they lack in those skills.
The pre-requisite which I will possess to eradicate the rising of such situations includes
the following:
 Meeting people's need and expectation: It is considered a the most crucial element in the
person-centred care. Thus, I will work according to the demands of different patients of
their health. In order to do this, I will involve the patients in the discussion and will try to
know that how they want to be treated.
 Maintaining Dignity: I will ensure that I am maintaining the self-respect of the patients
and his/her family as well. In order to do so, I will near answer them in inappropriately
and will listen to them without interrupting them.
 Following national policies: Their are certain laws proposed by government for person-
centred care and I will ensure that I am following them all. Some major laws in this
sector involves improving people's experience of acre, participation of individual in their
treatment, combine involvement in the designing of service, etc.
 Make them feel valued: It is important to value the patient so that they can feel satisfied.
Further, I will try to involve the family members in all the discussions regarding the
health of patient.
 Maintaining health environment: I will ensure a positive and healthy surrounding in
which the patient can feel positive. This can be created by a high level of communication
with the patient. This interaction will make him feel comfortable in the environment of
healthcare (Sharp, McAllister and Broadbent, 2016).
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 Providing personalised care: Depending upon the type of illness, different acre is required
by the patient. I will try to design my services according to their demands.
 Enhancing their strengths and abilities: The strengths and abilities of patients can be
enhanced either by making them recognise the ones which lies within them (Brooker and
Latham, 2015). If in case, these skills are absent in them then I will try to develop these
in them.
Thus, these are some major pre-requisite which I will perform in case if I have to face a
similar situation. All the things that are stated above will help in avoiding claims of patients
regarding the care and services they are offered.
CONCLUSIONS
Person-centred care is very important element that needs to be possessed by all the
healthcare homes. This study reflects the issues that can rise when these necessities are not taken
in account. Further, the importance of these pre-requisite is explained in this report. In addition
to this, this assignment further helps in understanding the impacts of implementing these pre-
requisite in the nursing practices and how they can overcome the issues associated with the
services and care.
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REFERENCES
Books and Journals
Brooker, D. and Latham, I., 2015. Person-centred dementia care: Making services better with
the VIPS framework. Jessica Kingsley Publishers.
Clissett, P., Porock, D., Harwood, R. H. and Gladman, J. R., 2013. The challenges of achieving
person-centred care in acute hospitals: a qualitative study of people with dementia and
their families. International Journal of Nursing Studies. 50(11). pp.1495-1503.
Olsson, L. E., Hansson, E. and Ekman, I., 2016. Evaluation of person-centred care after hip
replacement-a controlled before and after study on the effects of fear of movement and
self-efficacy compared to standard care. BMC nursing. 15(1). pp.53.
Olsson, L. E., Jakobsson Ung, E., Swedberg, K. and Ekman, I., 2013. Efficacy of person‐centred
care as an intervention in controlled trials–a systematic review. Journal of clinical
nursing. 22(3-4). pp.456-465.
Ross, H., Tod, A.M. and Clarke, A., 2015. Understanding and achieving person‐centred care: the
nurse perspective. Journal of clinical nursing. 24(9-10). pp.1223-1233.
Sharp, S., McAllister, M. and Broadbent, M., 2016. The vital blend of clinical competence and
compassion: How patients experience person-centred care. Contemporary nurse. 52(2-3)
pp.300-312.
Ulin, K., Olsson, L. E., Wolf, A. and Ekman, I., 2016. Person-centred care–An approach that
improves the discharge process. European Journal of Cardiovascular Nursing. 15(3).
pp. e19-e26.
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