DHS 3: Report Evaluating Personal Development in Care Settings
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This report, focusing on DHS 3: Promote personal development in care settings, comprehensively addresses the duties and responsibilities of a registered nurse, including patient care, adherence to healthcare standards, and professional development. It explains the importance of reflective practice in continuously improving service quality, and how a nurse's personal values and beliefs can affect their practice. The report evaluates the author's own knowledge, performance, and understanding against relevant standards, identifying strengths and areas for improvement, and explores sources of support for planning and reviewing performance. Furthermore, it assesses how learning activities have affected practice and explains how reflective practice has led to improved ways of working, referencing several academic journals and books to support its findings.

DHS 3: Promote personal development in care settings
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1.1 Describe the duties and responsibilities of own work role
There are some duties of registered nurse towards clients, employer etc. Duty toward
clients include offering medication, providing them healthcare facilities etc. There are
certain duties towards the employer of healthcare organization such as attending training
programmes that helps to improve healthcare services that are provided to the patients.
Registered nurse is responsible for educating the patient as well as their families
regarding treatment plans, diagnosis and follow-up care visitations etc. Further, they are
also responsible for helping the patients to determine alternative courses of treatment.
The nurse also has major obligation to protect the rights of patients. Registered nurse
must avoid any type of conflict of interest while providing care to the patient irrespective
of economic status, race and other discrimination factors (Redmond, 2017).
1.2 Explain expectations about own work role as expressed in relevant standards?
According to various legislations, registered nurse should have completed The Care
Certificate to ensure that they are having proper set of skills that are required to provide
the minimum standards of healthcare services. Further, nurse should have completed
Level 3 Diploma in Adult Care. There are various legislations according to which
healthcare professionals should comply such as Health and Safety Act, Equality Act etc.
Nurse should focus on the objectives of legislations such as health and safety act while
working in healthcare organization. They must ensure to protect health and safety of
everyone even if they do not work for the organization. Further, Skills for Care has
provided Code of Conduct that defines standards that all healthcare professionals should
comply minimum level of care for all the clients (Howatson-Jones, 2016).
1.3 Describe how to work effectively with others.
To perform various duties effectively with others whenever nurse is providing care to the
patients they are required to work in collaboration with other professionals. The process
of communication between group members should be transparent so that there will be
free flow of ideas. Teamwork is described as two or more than two individuals that are
interacting interdependently with a specific purpose that helps to attain goals of the
organization. Nowadays, clinical care has become more complex and specialized. This
has forced medical professionals to perform their duties in a group. This will also help to
provide better quality of healthcare services to patients (Goulet, Larue and Alderson,
2016).
Effectively working with other professionals that are working in healthcare organization
helps to adopt advance tools and techniques to provide better healthcare related services
to the patients. This will help to improve the health of the clients as well. Further, it will
also assist management to attain goals of healthcare organization.
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There are some duties of registered nurse towards clients, employer etc. Duty toward
clients include offering medication, providing them healthcare facilities etc. There are
certain duties towards the employer of healthcare organization such as attending training
programmes that helps to improve healthcare services that are provided to the patients.
Registered nurse is responsible for educating the patient as well as their families
regarding treatment plans, diagnosis and follow-up care visitations etc. Further, they are
also responsible for helping the patients to determine alternative courses of treatment.
The nurse also has major obligation to protect the rights of patients. Registered nurse
must avoid any type of conflict of interest while providing care to the patient irrespective
of economic status, race and other discrimination factors (Redmond, 2017).
1.2 Explain expectations about own work role as expressed in relevant standards?
According to various legislations, registered nurse should have completed The Care
Certificate to ensure that they are having proper set of skills that are required to provide
the minimum standards of healthcare services. Further, nurse should have completed
Level 3 Diploma in Adult Care. There are various legislations according to which
healthcare professionals should comply such as Health and Safety Act, Equality Act etc.
Nurse should focus on the objectives of legislations such as health and safety act while
working in healthcare organization. They must ensure to protect health and safety of
everyone even if they do not work for the organization. Further, Skills for Care has
provided Code of Conduct that defines standards that all healthcare professionals should
comply minimum level of care for all the clients (Howatson-Jones, 2016).
1.3 Describe how to work effectively with others.
To perform various duties effectively with others whenever nurse is providing care to the
patients they are required to work in collaboration with other professionals. The process
of communication between group members should be transparent so that there will be
free flow of ideas. Teamwork is described as two or more than two individuals that are
interacting interdependently with a specific purpose that helps to attain goals of the
organization. Nowadays, clinical care has become more complex and specialized. This
has forced medical professionals to perform their duties in a group. This will also help to
provide better quality of healthcare services to patients (Goulet, Larue and Alderson,
2016).
Effectively working with other professionals that are working in healthcare organization
helps to adopt advance tools and techniques to provide better healthcare related services
to the patients. This will help to improve the health of the clients as well. Further, it will
also assist management to attain goals of healthcare organization.
2 | P a g e

2.1 Explain the importance of reflective practice in continuously improving the quality of
service provided?
Self reflection or reflective practice is a major skill for any social or healthcare
professional. In fact, reflective practice is considered as one of the major feature of
professional competence. The process include looking back on something the individual
have performed, what thing has been learned and what can be done better. It helps to
develop emotional intelligence, compassion, empathy and also increase creative skills.
Reflecting on the work helps to improve skills and abilities that also assist registered
nurse to provide better quality of healthcare services to patients.
2.3 Describe how own values, belief systems and experiences may affect working practice?
Every person has own beliefs, values and preferences. The way in which registered nurse
respond to the clients is related to what the person believes, the things they are interested
and what is considered by the person as important. It may be possible that healthcare
professional react in a positive manner with individuals who share the values and less
warmly with people who have diverse priorities. While providing care to patients, nurse
should leave the personal beliefs and thoughts and pick them up again after providing the
service (Ghiyasvandian, Zakerimoghadam and Peyravi, 2015).
3.1 Evaluate own knowledge, performance and understanding against relevant standards?
1. How did I approach my work? I have adopted person centred approach while
providing care related services to the patients.
2. Was my approach positive? Yes, my approach of work in healthcare
organization was positive because it focuses on
personal desires, needs and goals of patients
while providing care.
3.How did the way I worked affect the
people I support?
The person centred approach helps me to
satisfy practical, social, emotional needs of the
patients that ensures to maintain high quality of
life (Han, Lee and Kim, 2016).
4. How did the way I worked affect my
colleagues?
All the professionals that are working in
healthcare organization have worked in a group
for providing care to patient.
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service provided?
Self reflection or reflective practice is a major skill for any social or healthcare
professional. In fact, reflective practice is considered as one of the major feature of
professional competence. The process include looking back on something the individual
have performed, what thing has been learned and what can be done better. It helps to
develop emotional intelligence, compassion, empathy and also increase creative skills.
Reflecting on the work helps to improve skills and abilities that also assist registered
nurse to provide better quality of healthcare services to patients.
2.3 Describe how own values, belief systems and experiences may affect working practice?
Every person has own beliefs, values and preferences. The way in which registered nurse
respond to the clients is related to what the person believes, the things they are interested
and what is considered by the person as important. It may be possible that healthcare
professional react in a positive manner with individuals who share the values and less
warmly with people who have diverse priorities. While providing care to patients, nurse
should leave the personal beliefs and thoughts and pick them up again after providing the
service (Ghiyasvandian, Zakerimoghadam and Peyravi, 2015).
3.1 Evaluate own knowledge, performance and understanding against relevant standards?
1. How did I approach my work? I have adopted person centred approach while
providing care related services to the patients.
2. Was my approach positive? Yes, my approach of work in healthcare
organization was positive because it focuses on
personal desires, needs and goals of patients
while providing care.
3.How did the way I worked affect the
people I support?
The person centred approach helps me to
satisfy practical, social, emotional needs of the
patients that ensures to maintain high quality of
life (Han, Lee and Kim, 2016).
4. How did the way I worked affect my
colleagues?
All the professionals that are working in
healthcare organization have worked in a group
for providing care to patient.
3 | P a g e
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5. Did I give my work 100 per cent? Yes I have give my work 100 %.
6. Which was the best aspect of the
work I did?
The Best part of my work is that I have treated
patients with respect and dignity and also
supported their beliefs, values and preferences.
7. Which was the worst aspect of the
work I did?
No part of the work is worst.
8. Was this work the best I could do? Yes, the approach adopted by me is the best
that I could perform during practice.
9. Are there any areas in which I could
improve?
I should improve my ability to use advanced
technology and equipments.
10. If so, what are they, and how will I
tackle them?
I will attend training programmes to tackle my
weakness.
•what you are trying to achieve
•• how you are you going to achieve it
•• how you will be able to tell when
you have achieved it.
I am trying to develop system that helps to
increase access to care to patients. I will
provide care services without discrimination.
4.1 Identify sources of support for planning and reviewing own performance.
The best source of support for planning and reviewing own performance is the leader of
healthcare organization. I have continuous supervision with leader to discuss the need of
training required to improve my skills and ability to provide better healthcare services.
Further, I also find communicating with other professionals working in organization that
can be great source of information. Regular team meetings allows me to discuss my work
and learn from one another. Moreover, I also have regular formal observations and
discussion in professional manner and annual appraisal.
5.1 Evaluate how learning activities have affected practice?
Learning activities are the doorways to gain knowledge. Learning can come in the form
of assistance from peers, environment and peers. Events that are attended by the
registered nurse are relevant to healthcare sector. The healthcare practice is affected by
different types of learning activities such as performing activities in groups,
understanding behaviour of patients and promoting health and well-being etc (Dubé and
Ducharme, 2015).
5.2 Explain how reflective practice has led to improved ways of working.
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6. Which was the best aspect of the
work I did?
The Best part of my work is that I have treated
patients with respect and dignity and also
supported their beliefs, values and preferences.
7. Which was the worst aspect of the
work I did?
No part of the work is worst.
8. Was this work the best I could do? Yes, the approach adopted by me is the best
that I could perform during practice.
9. Are there any areas in which I could
improve?
I should improve my ability to use advanced
technology and equipments.
10. If so, what are they, and how will I
tackle them?
I will attend training programmes to tackle my
weakness.
•what you are trying to achieve
•• how you are you going to achieve it
•• how you will be able to tell when
you have achieved it.
I am trying to develop system that helps to
increase access to care to patients. I will
provide care services without discrimination.
4.1 Identify sources of support for planning and reviewing own performance.
The best source of support for planning and reviewing own performance is the leader of
healthcare organization. I have continuous supervision with leader to discuss the need of
training required to improve my skills and ability to provide better healthcare services.
Further, I also find communicating with other professionals working in organization that
can be great source of information. Regular team meetings allows me to discuss my work
and learn from one another. Moreover, I also have regular formal observations and
discussion in professional manner and annual appraisal.
5.1 Evaluate how learning activities have affected practice?
Learning activities are the doorways to gain knowledge. Learning can come in the form
of assistance from peers, environment and peers. Events that are attended by the
registered nurse are relevant to healthcare sector. The healthcare practice is affected by
different types of learning activities such as performing activities in groups,
understanding behaviour of patients and promoting health and well-being etc (Dubé and
Ducharme, 2015).
5.2 Explain how reflective practice has led to improved ways of working.
4 | P a g e
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Reflective practice provides various advantages in improving the level of self-awareness.
It is a major part of emotional intelligence and also assist healthcare professional to
develop an understanding of other people. It helps individuals to improve creative skills
and encourages active engagement in work processes.
REFERENCES
Books and Journals -
Dubé, V. and Ducharme, F., 2015. Nursing reflective practice: An empirical literature.
Journal of Nursing Education and Practice. 5(7).
Ghiyasvandian, S., Zakerimoghadam, M. and Peyravi, H., 2015. Nurse as a facilitator to
professional communication: a qualitative study. Global journal of health science. 7(2).
p.294.
Goulet, M.H., Larue, C. and Alderson, M., 2016, April. Reflective practice: A comparative
dimensional analysis of the concept in nursing and education studies. In Nursing forum (Vol.
51, No. 2. pp. 139-150).
Han, Y.R., Lee, B.S. and Kim, B., 2016. Public Health Nurse's Perception of their Roles &
Duties. Journal of Korean Public Health Nursing. 30(3). pp.526-543.
Howatson-Jones, L., 2016. Reflective practice in nursing. Learning Matters.
Johns, C. ed., 2017. Becoming a reflective practitioner. John Wiley & Sons.
Redmond, B., 2017. Reflection in action: Developing reflective practice in health and social
services. Routledge.
5 | P a g e
It is a major part of emotional intelligence and also assist healthcare professional to
develop an understanding of other people. It helps individuals to improve creative skills
and encourages active engagement in work processes.
REFERENCES
Books and Journals -
Dubé, V. and Ducharme, F., 2015. Nursing reflective practice: An empirical literature.
Journal of Nursing Education and Practice. 5(7).
Ghiyasvandian, S., Zakerimoghadam, M. and Peyravi, H., 2015. Nurse as a facilitator to
professional communication: a qualitative study. Global journal of health science. 7(2).
p.294.
Goulet, M.H., Larue, C. and Alderson, M., 2016, April. Reflective practice: A comparative
dimensional analysis of the concept in nursing and education studies. In Nursing forum (Vol.
51, No. 2. pp. 139-150).
Han, Y.R., Lee, B.S. and Kim, B., 2016. Public Health Nurse's Perception of their Roles &
Duties. Journal of Korean Public Health Nursing. 30(3). pp.526-543.
Howatson-Jones, L., 2016. Reflective practice in nursing. Learning Matters.
Johns, C. ed., 2017. Becoming a reflective practitioner. John Wiley & Sons.
Redmond, B., 2017. Reflection in action: Developing reflective practice in health and social
services. Routledge.
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