Work Based Learning Report: Front Office Manager, Radisson Blu

This report examines work-based learning within the context of a front office manager's role at the Radisson Blu Hotel. It begins with an introduction to work-based learning, emphasizing its role in developing both academic and technical skills, enhancing employability, and fostering problem-solving abilities. The main body of the report delves into a skills audit, creating a personal development plan to address identified skill gaps in areas such as communication, time management, and leadership. The report includes a skills audit table and a continuous professional development plan, outlining current competencies, target areas, and development opportunities. It reflects on progress in planning and undertaking the work role, identifying the essential skills and knowledge required for effective performance. The report emphasizes the importance of motivation, problem-solving, and professionalism for a front office manager. Finally, it concludes by highlighting the value of work-based learning in bridging theory with practical experience and preparing for future career roles.