Report on Personal and Professional Development for Travelodge Staff

This report provides an in-depth analysis of personal and professional development within the Travelodge hotel chain. It begins with an introduction to the concepts of personal and professional growth, emphasizing the importance of self-managed learning and its evaluation through various approaches such as internet resources, conferences, and social networking. The report then explores strategies for encouraging lifelong learning within the Travelodge context, including the use of internet resources, credit increment schemes, and observation. Furthermore, it assesses the benefits of self-managed learning for assistant managers, focusing on skill improvement and team management. The report also includes a skills audit, evaluating the author's abilities in areas such as time management, critical thinking, oral and written communication, information literacy, and numeracy. Finally, it outlines a personal development plan, documenting development activities and reflecting on learning outcomes. The report concludes with an assessment of the processes required to implement the development plan and updates the plan based on feedback.

Personal and Professional
Development

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................2
1.1 Evaluation of approaches to manage self learning...........................................................2
1.2 Structure of encouraging life-long learning.....................................................................3
1.3 Assessment of performance of the self-managed learning...............................................3
LO 2.................................................................................................................................................4
2.1 Assessment of own actual skills and ability.....................................................................4
2.2 Own improvement needs and activities............................................................................5
2.3 Development opportunities to meet current and future defined needs.............................7
2.4 Personal development plan...............................................................................................8
LO 3.................................................................................................................................................9
3.1- Discuss the processes and activities required to implement the development plan........9
3.2- Undertake and document development activities as planned.........................................9
3.3 Reflect critically on own learning against original aims and objectives set in the
development plan..................................................................................................................10
3.4- Update the development plan based on feedback and evaluation.................................10
LO 4...............................................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Personal and professional development is a process to manage relationship between
organisation and individual. Professional development is all about to develop professional skills
through various activities such as- training, learning, etc. Travelodge is a private company
operating in the hotel and hospitality industry in UK. Company is expanding its business across
the world. Company has third biggest hotel chain in UK by number of bedrooms. This file
discusses about the evaluation of self managed learning of the staff of Travelodge company.
Ways of life long learning in personal and professional context could be encouraged by
Travelodge. This file also evaluate the benefits of self managed learning in assistant manager and
Traverlodge. This file also identify the needs of development and required activities and
opportunity to meet current and future needs. In addition, of these processes and activities
required to implement the development plan. This file also identified the document development
activities. This file also discussed about the variety of style and appropriate manner at various
levels and use of effective time management strategies(Olsen, 2015).
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LO 1
1.1 Evaluation of approaches to manage self learning
It is a process which will help to and individual to take initiatives to do something new and
creative. Here, the individual at Travelodge is, being motivated and forced through his will to
take some new track for the achievement of his future goals. This process of self evaluation also
includes the improvement of an employee of Travelodge through the approaches. All these
approaches will help them to identify their internal strength and weakness. Here, preference of
the short-term goals is considered to be most important thing. Preference is just in the term of
what is necessary to be executed at initial stage. Following are the approaches that are
necessary: -
Internet: - this is very important tool which plays a very crucial role in the self-learning of an
employee. Through internet an employee of Travelodge, can develop his professional skills.
Employee of Trvelodge can develop his Knowledge through suffering various websites that are
giving training to an employee in the term of maintaining the staff members and the possible
risk that can take place in the enterprise at any time(Kroll and Dussias, 2017).
Conferences and Seminar : - It is the first approach that is necessary to be followed for gaining
improvement in employees. Seminar helps to create new ideas and gaining new experiences. It
focusing on the learning tool and techniques for experience of other people in the business firm
sector.
Social group: - there are many networking sites which are available to an employee as a source
of help. Ethical sites such as - ; YouTube; Facebook; LinkedIn Twitter and many others sites
are providing a platform where, and employee can experience through various different
personalities which belongs to business group. It is very essential in the self managed learning
for gathering knowledge through various sources. This platform will help to connect with the experienced personalities
of corporate sector. And individual can interact and involve with many personalities and he can increase his knowledge by working with them.
According to my point of view, conferences and seminars is one of the best approach for the self
managed learning in the Trvelodge. Because, it will help me in acquiring interacted with more
and more of people and also it would be assistive in learning a lot of new things in the enterprise.
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Self manage learning helps to gain learning; through personal education and attempt(Ramia and
et.al., 2016).
1.2 Structure of encouraging life-long learning
Life Long Learning can be pleased in many ways in the individual and professional
context. This type of learning at Travelodge, is advantageous for the entire life of an employee.
This learning has very essential role in making an employee fully self-reliant. The process of
lifelong learning is very bendable and plays a very crucial role at several levels and at different
time frame. The worth of this learning period deviated from the childhood to become an adult.
Following are the structure:-
 Internet:- It is considered as the best beginning of learning in the enterprise. Taking the
assistance of internet can learn a lot from the web. It would be facilitative for the
employee working over there to learn new method and techniques of practical work
effectively in a good manner. It considers:- self directed learning. With the help of
internet an employee can get the knowledge about various fields in travelodge. It will be
also helpful to increase knowledge. Credit Increment And Transfer Schemes:- it is a process of collection of credit for
learning towards an education. Life long learning can be gained by collect credit in the
function of assistant manager of Travelodge. These acknowledgements or achievements
can be facilitative in the constant development in job.
 Observation:- By being an administrator at Travelodge, its very essential for an employee
working as a manager that he find very keenly to the whole operative process of an
employee in the enterprise. He feels needful to divide the work in different manner
among the employees or the assistant working in the enterprise. In this manner it will be
very needful for the employees to work and use this education as a key learning.
1.3 Assessment of performance of the self-managed learning
Self-Managed Learning is having all these benefits in respect of a subordinate manager:- Self-managed learning is a self-initiation procedure in which subordinate manager is set
out clear objectives for personal and professional development. It shows capability and
imperfection of individuals personality which will help me in boosting own learning and
orientation. Assistant manager will be judged in the enterprise on the basis of their
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performance(Abraham and et.al., 2015). Assistant manager of Travelodge is performing
excellent then, it will help to get promoted to a senior place. An individual will be
capable to learn new techniques and plan of action by learning everything from self in the
enterprise. In this way, it would help to be more assured in terms of those plan of action
and the scheme, that he would be preparation to implement at Travelodge. As an assistant
manager of Travelodge, it will be casual for me to get familiar with my imperfectness
that are playing the role of hindrance in the tasks appointed at Travel Lodge.
 Betterment In Skills: - This type of learning will emphatically go to provide an individual
possibility that he can raise his ability by learning over there. By taking participation in
various activities in Travelodge, an employee can be capable to identify his problems and
can improve them. So, in this way, the skills and ability of an employee will be raise.
Profit Of manager In Travelodge:-
 Manage The Team:- It is one of the main role of an assistant manager, to supervise the
employer who are working under manager. It considers arranging the team programs and
handling the question of staff members.
 Standing For The Administration:- The assistant manager is always needed to take a
stand for the management. It means the manager must be well-known from the main
aspects of the business that he has been appointed.
 Management of Complaints Of The Employees:- As an assistant manager I used to solve
the queries of the customer and just because of this, I was long-familiar with all the staff
members of Travelodge. Just Because of this, I was very comfortable in listening to their
problems.
LO 2
2.1 Assessment of own actual skills and ability actual skills and ability
TRAFFIC LIGHT SKILLS AUDIT
K
E
Y
X No – I really need to work
on
this.
X Not entirely sure –I could still
improve.
X Yes – I’m really confident I can do
this
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TIME and SELF MANAGEMENT
I am able to organise my time so that I comfortably meet all my deadlines for ✔
I know exactly where to go for help and support if I have difficulty completing a task ✔
I keep a diary or calendar so that I always know when I have to attend lectures, seminars
and
other key dates
✔
I arrive on time for classes, appointments and meetings ✔
I am aware of the things that cause me to waste time and am able to avoid them when I
have work to complete
✔
I have future targets in mind regarding my education (and career) and use these to help me
focus on current tasks
✔
CRITICAL THINKING and PROBLEM SOLVING
I am able to use different methods for exploring a problem (academic and non academic),
such as considering different points of view or options
✔
I am able to consider a range of alternative solutions to a problem and predict the best one
in
the given circumstances
✔
I am able to break down a complex problem (e.g. an , a seminar question or
where to live) into simple parts
✔
I am able to work productively with others to solve problems ✔
I know how to find out what is expected of me in a particular assessment task ✔
ORAL COMMUNICATION
In group discussions, I listen to others and I value and respond to their contribution even if
I do
not agree
✔
I am confident that I can contribute ideas and opinions to a group discussion ✔
I think of relevant follow-up questions as people are speaking and ask them once they
have finished
I am confident explaining new concepts to other people ✔
I would be confident in giving a presentation to my peers ✔
WRITTEN COMMUNICATION
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I am confident that I can structure an in paragraphs and using signposting
language (however, firstly) in order to communicate my ideas effectively
✔
I am confident that I can write in an appropriate academic style for my subject ✔
INFORMATION LITERACY: READING
I am confident in gathering information from a wide variety of sources such as books,
journals, on-line data-bases and the internet.
I think about what I need to find out before I start reading (am I reading to verify facts, to
understand a subject in general or to analyse a particular argument?)
I make useful, easy to follow notes while I am finding information for an or project
I can identify the points in a text which convey the author’s main arguments and distinguish
these from supporting examples and references
NUMERACY
I am confident that I have the numerical and statistical skills needed to succeed on my
course
I am able to interpret information presented in graphs, charts, tables and diagrams.
✔
✔
✔
✔
✔
✔
✔
✔
✔
For many types of specific business role, everyone is required to have some unique skills
that are very essential.
Following are the required skills to fulfil the characteristics of assistant manager of Travelodge: -
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 Communication Skills: - The assistant manager should have different skills in
communicating with the visitor who are arriving in the hotel. Communication skills plays
a very important role in the business enterprise. The assistant manager should have
command on at least 5-7 languages which will help him to talk with the visitors so easily.
It will be also help me to communicate within the organisation in effective manner. I
know that my communication skills are excellent. As I am manager of the company I take
formal and informal business meetings with my team unit. This thing help me to
understand problems related to the activity and collect effective idea or
recommendations(Bukor, 2015).
 Leading Skills: - The assistant manager of the Travel Lodge Hotel should have these
skills in order to fulfil the demand of the desired position. The manger should have
quality to influence their people with his leading skills. It is very essential to troubleshoot
all the organisational problems, which are arising at the enterprise. A manager should
have quality to maintain all the tasks which has assigned to him in the absence of his
superior. I am resolving the questions of the entire team employees and directing them to
reach the organisational goal. This was my core skill.
Ability of the assistant manager in respect to the hospitality sector: -
 Expertise in resolving conflicts: - The assistant manager is a person who understand the
problems of employees and try to solve their conflicts. He is the person who has an
experience to solve conflicts among employees. The manager closely observes the
situation and he makes the strategy to overcome from these situations.
 Supervising Others:- The assistant manager is the person who has rights to give order to
his employees. Assistant a manger should establish the close relationship with other
employees. Manager plays the role of leader in company (Lopez, 2017).
2.2 Own improvement needs and activities
How I can develop the skills
Time and self-management skill
 Use feedback from tutor to set targets and
improve.
 Find a study partner or groups to help
motivate each other
Written communication skill
 I am required to complete and look
carefully any feedbacks to find any
areas for improvement.
 I will try practise writing informally
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 Attend workshops or use resources on
time management and study.
or a blog in a diary. To advertise my
products and services of the company
on huge level.
Oral communication
 For presentation skill it is necessary to
having good communication skill. By
conducting more presentations in oral
way to build more confidence within my
speech.
 Do some activities such talking to
someone with eye contact because it is
more effective thing.
Information skills
 I feel confused to gather the
information from various sources
such as – data base and internet.
I need to identify the useful source of
internet to develop the information
literacy skill.
Numeracy skills
 I need to improve my numeracy skills. I
have to increase my statistical skills, in
need to present the information s in
graphs, charts and diagram. It will be
helpful for me to build the numerical and
statistical skills.
Problem solving skills
 I am not able to find out the different
methods to solve the problems. I
need to understand the alternatives
solutions of the probes. I need to
Break-down every task in small parts.
I have to attend the seminars and
meeting s to build this skill.
2.3 Development opportunities to meet current and future defined needs
Employee development is the key attribute that an employee needs to develop in the hotel
industry. Travelodge became the first company in United Kingdom to open the skill academy
training centre for hospitality industry. The person who want to develop their skills which match
to the hospitality industry, can learn from the Travelodge. It became the first company 2010.
Travelodge hotels supports their employees by providing a full training and development
programs and a large range of diplomas such as diploma in team leading. Programs are
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developed in various stages such as the discoverer, the traveller, the adventurer. As a manager of
company i developed the opportunities for the new employees by developing the training
sessions(.Macià and García, 2016). As a manager i will meet the needs and wants of the
employees on weekly bases and understand the skills which have to developed in them and try to
develop through training and development programs. Through this i will improve the areas such
as marketing skill, performance evaluation skill and resolving skill. These areas which have to
develop in me and also in other employees.
To become a more effective communicator or problem solver, it is essential to have good
communication skill. Communication skill also includes effective way of talking and sense of
grammar. I also will learn how to develop the core skills in me to manage all the programs. To
being a good communicator it is also needed to being a good listener and this thing will motivate
me because i am a good listener. There are opportunities to develop the skills which needed in
the hospitality industry as a manager. In future i will able to deal with my weakness in a good
way. I am confident in this case that i will learn what i have to learn.
2.4 Personal development plan
Developmen
t objectives
priority Activities to be
undertaken
Resources Target
start date
Target
end date
Criteria for
success
Improve
Presentation
skill
High Getting idea
through
presentation skill
videos, set goals
to achieve the
target, work on
body
language(Pool and
et.al., 2015).
You Tube,
Observing the
managers etc.
1/03/19 2/04/19 Meet with
managers on
daily basis
to know
about the
developmen
t
opportunitie
s. Try to
give
presentation
s and
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gathering
feedback
from them.
Improve
Communica
tion skill
Very
high
Communication
with peers and try
to communicate
with high level
managers to get
rid of hesitation.
Self improvement
guide to improve
learning skill.
Practise in
organisation,
meet with upper
level managers,
learn from
google regarding
communication
ways.
1/05/19 1/06/19 Feedback
from
managers
and peers
LO 3
3.1- Discuss the processes and activities required to implement the development plan
Know the goals of life- It is the first step of personal development plan in which it has to
know that what are the goals of life. The skills which have to develop, will meet with the future
goals. It has to understand that the goal of life considers the skill which have to developed.
Swot analysis- The second stage is swot analysis. It is the internal analysis of an
individual in which the weakness and strength of the person has to known because the whole
personal development plan depends on it(Knight, Iswanti and Murphey, 2018).
Understand what would be the best available option- In the third stage it has to known
that which is the best source which has to apply to develop the skills. It might be internet, books
and novels, feedback from peers etc.
Take action- The next stage is to take action in which the personal development plan
have to make with the time period. Know about the success criteria of the skills and
implementation of the development plan.
Evaluation and monitoring- It is the last stage of making personal development plan. In
this stage an individual monitor and evaluate the overall plan. It is the stage of after completion
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