Personal Effectiveness Report: Sundar Pichai Case Study and Reflection

This report delves into the concept of personal effectiveness, examining the skills and behaviors of Sundar Pichai, CEO of Google and Alphabet, through a detailed case study. It analyzes both the positive and negative aspects of Pichai's leadership, highlighting his communication, inclusive leadership, team-building abilities, and resilience. The report then explores relevant theories on personal effectiveness, including determination, self-confidence, optimism, stress management, persistence, and time management. A reflective statement is included, outlining development needs for personal efficiency and strategies for personal growth. The report concludes by assessing the impact of personal development and providing a comprehensive overview of the key elements of personal effectiveness in a leadership context, drawing on academic sources and practical examples. The report aims to provide a critical evaluation of behaviors in organization and making the personal goals to be achieved.

Personal Effectiveness

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
CASE STUDY REVIEW................................................................................................................3
Skills and Behaviour of Sundar Pichai........................................................................................3
Positive elements of Mr. Pichai’s behaviour...............................................................................5
Negative elements of Mr. Pichai’s behaviour..............................................................................6
Theories on Personal effectiveness..............................................................................................6
REFLECTIVE STATEMENT.........................................................................................................8
Development needs for personal efficiency................................................................................8
Strategies to adopt personal development needs.........................................................................8
Impact of personal development..................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................13
Books and Journals....................................................................................................................13
Online........................................................................................................................................13

INTRODUCTION
Personal effectiveness is about the behaviours or better results whether working at home
or organization. The person who belongs to have the high level of skills, talents, energy and time
management for achieving the goals or objective that have been set for their future. The
effectiveness of leadership that could help for keeping their employee for working while by
having the motivation and better communication (Tyas, 2020). The leadership keep their
employee motivated so that they can easily complete their work while by having the better
results for the organization and that could led them for having their better future results. In
addition, some of personal qualities also might be related to the self-confidence, getting things to
be done on time, better communication, stress management and decision making while through
which they are also make sure about their future aspects and have their goals to be complete on
time. Some of the basic key elements of the personal effectiveness such as managing the work,
team motivation, communication, evaluating action plans, awareness about the strength and this
skills are required to be proper for having the better future aspects. This report explain about the
some theories and framework which are related to personal effectiveness for providing the
critical evaluation behaviours in organization and making the personal goals to be achieved.
Finally, reflective statements about the personal effectiveness that have been applied above and
own development successful in the competitive job market for the employee.
CASE STUDY REVIEW
Skills and Behaviour of Sundar Pichai
Sundar Pichai is current CEO of companies Google and Alphabet. He leads a company
whose customer population is greater than population of any country and this number is
increasing every day. He, as described by his friends was a very thoughtful person, who used to
pause to find a correct phrase. He was a soft spoken man who used to solve problems of other
people. His ability to lead a group and work well with them has made him a star at Google along
with his knowledge in the product and technological understanding. He topped his soft skills
which made him the best choice for Google and Alphabet. Few of his interpersonal skills
include:

Communication: Sundar Pichai is famous for having to tune his communication
according to the audience he is speaking up to (Vipinkumar and et.al., 2017). He was a shy kid
growing up and he worked on his communication skills and now he is a strong communicator
whose wants everyone working in his team to understand his motive and mission.
Inclusive leader: The man Sundar Pichai is a leader who has always believed in
motivating and empowering his people. He wants his team member to succeed and thus helps
them by removing any blockage or barriers in their way to growth. He believes in looking at
other people’s success and not just his own. He wants his team to work together and wants to
build an organisation on that basis (Rossi, 2018). He has a calm personality and that is what
makes him best for a good leadership role. He avoids war of words but focus on cooperation. He
waits on conflicts rather than conformation opponents.
Team player: He achieves success for his company by uplifting collaboration in the
business and provides personal development for its employees. He wants to build an organisation
on the foundation of team work. He is focusing on trying to set up a collaborative culture within
the organisation.
Simplicity: In one of his interview, he said that he has simplicity to his life, this is very
rare to see in today’s world. While growing up, Mr. Pichai and his family lived in modest house
with tenants (Misra and Srivastava, 2018). So, he was brought up in a simple environment where
buying a refrigerator was a big deal in the family and still follows to live life in that way.
Resilience: Google chrome was an experiment started by his ten engineers’ team and
now, making Google chrome an undisputed leader in market is the biggest evidence that shows
resilience skills in Sundar Pichai. Initially, they suffered from confrontation from the company
members, when they made a working prototype. Even with case of lot of scepticism, Pichai
never gave up, and because of his resilience he finally got the permission to go ahead with
chrome.
Collaboration: Mr. Sundar Pichai has always tried to avoid any form of conflicts or
resistance from any one. He gave stress on cooperation (Hinton, 2018). He understands the value
of being supportive. He works in a different way than many of the senior executives of the
company and this is the most striking thing about his behaviour and his style of working. Google
being such popular has obviously got into many turf wars because of combative internal culture
but, Mr. Pichai has always look forward to collaborate with people and companies, rather than

having political fight (Gonot-Schoupinsky, Garip and Sheffield, 2020). In order to raise
harmony with the other working executives, he has even given up some of his territory willingly.
This all has helped him win trust and respect across the country and winning hearts of people.
Positive elements of Mr. Pichai’s behaviour
Being an effective global leader requires many skills and positive behaviour. Some of the
qualities that he possesses that helped in become an inspiration to so many people and children
are:
Avoid making enemies: Handling a large firm such as Google comes with many
challenges (Fidan and Balcı, 2017). There is lot of internal politics in a big organisation like
Google. Mr. Pichai has navigated these politics to make his team reach the steps of success while
causing the least possible amount of damage on any other team. This behaviour has made a
positive impact and helped him in making collaboration and gaining trust and respect of people.
Develop successful team: It is a team that can make any product a success. Sunder is all
in team work and wants to build on organisation where team work is foundation for success. He
has recruited the best set of people who, with their whole heart wants to work into making a
successful product, he mentored, nurtured and retained this great team which helped him develop
great outcomes. Sunder Pichai’s team is known as the best set of people working among all the
individual employees at Google (Voznesensky, 2017). He promotes many good individuals who
are divergent to opportunistic people and political people.
Caring nature: He is known for his caring nature, he is always kind-hearted and always
the one who cares for every person working with him. This quality has made Sunder, the senior
who is most liked at Google. People working in the Google can challenge anyone to find a single
individual who does not like Mr. Sunder Pichai.
Hard working nature: In very field hard work does paid off. He has also worked so hard
to reach at the point where he is today. Many senior have to report to Sunder, who was once
many levels below them. This is the result of his hard work and way of working style.
Understand difficult things: Pitching in for new ideas and making them like the idea is
yet another challenge. The quality for making people understand the thoughts, the thinking and
working of things has helped him to clear doubts of people regarding his product or idea of a
product.

Good listener: Being a good listener is very important, listening to what other thing, what
they propose and what is their side of perspective has played a vital role in a person’s success
(Personal effectiveness: 10 traits, 2020). Sunder Pichai sits in the meetings quietly and listens to
each point coming from every person sitting there. After that he puts his ideas and suggestions
on the table.
Negative elements of Mr. Pichai’s behaviour
Every thing has its pros and cons. No one is perfect and even Sunder Pichai’s has some
part of his behaviour which can act negatively. Starting off, Mr. Pichai can be described to be
less of a visionary person (Rimmer, 2018). He focuses more on working things as he is less
creative and more operations guy. He is most liked person in the organisation and this trait
sometimes acts in a negative way as other leaders want purpose an unpopular decision which he
will look to pacify, which can be bad for a CEO. A year after Pichai’s leadership at Google,
many issues have risen regarding employees working in the company and things have not
actually gone the way it was planned. Many employees are charging the company with unfair
labour practices. Many employees have walked out of the company complaining about the
harassment conditions. Whereas many employees are saying they lack work satisfaction when
working for Google. Pichai is the man who massages the reality, he is not the bad guy here but
media is targeting him.
Large organisations struggle with any kind of revolutionary innovative ideas as this requires
different capabilities and different level of mindset (Jain and Yadav, 2017). Sundar Pichai has
also been facing problems in managing both innovation and operations at Alphabet and Google.
Theories on Personal effectiveness
Personal effectiveness is a process which helps an individual enhances its ability to
perform better in Variety of tasks and educational or business activities. To become a successful
individual, one must use its resources on effective way and reach to their desired goals in fewer
amounts of time and minimum part in waste (Guccione, and Hutchinson 2021). Few traits can be
achieved by personally effective people gives better perceptive of personal effectiveness.
Determination: An individual in order to be personally effective must have high level of
determination. This trail allows them to focus on reaching their desired goals and objectives

without being able to get distracted with a less important issue. This can be attained by
developing discipline in one self.
Self confidence: This behaviour develops as a result of growing to be self aware and
understanding the consequences of one’s actions and most importantly trust own-self. The way
one dresses, speaks, their appearance or any physical condition can also affect self confidence of
an individual positive or negatively (Floridi, 2020). To develop self confidence, one must know
themselves, their abilities and other capabilities better. Creating a positive attitude and aura
around oneself can help in this a lot. Having self confidence can help in making right decisions
and achieving goals to reach success.
Optimism: Being half glass full can help in looking the good in the world and
understanding the risk which is worth fighting for. Believing in better future can help taking
responsibility and in creating one.
Managing stress: Stress and anxiety can destroy a person from inside. It can make an
effective person work less effectively and thus, managing this stress plays a vital role for
personal effectiveness.
Persistence: Majority of people fail because they are not perseverance, they try one time
and if there is some obstacle, they just give up. Given up on things can never lead anyone,
anywhere. A person who is highly effective will move forward in its way and only stop when
success is achieved. If a person can overcome any barrier and moves on focusing on the goal is a
personally effective person who can attain success.
Time management: Time is luxury and every person must use it that way. It is a process
of helping people plan and control the way to spend their time and achieve goal. With no proper
time management, reaching towards goal can take a long amount of time period giving a
disadvantage over others (Ahmed, 2018).
Being creative: Thinking outside the box can help in finding effective ways to solve a
problem or reach a point. This quality differentiates you from others giving benefits over anyone
else. Effectiveness and creativity go hand in hand.

REFLECTIVE STATEMENT
Development needs for personal efficiency
Every employee working in an organisation has a specific motive and certain beliefs
helping then in performing better than others and also set limits. Personal effectiveness is about
to getting best of personal development in a person. By finding out my own strengths and
weakness as an employee can help can help me use them maximum effectively. From the above
case study I can easily point out few personal development needs for making an effective
working person. No matter how big one can grow or how popular and famous they become, an
individual should never forget its roots. Where one comes from is what makes them what they
become today. Following the same simplicity creates a new and different identity for an
individual and this quality helps to inspire other people too. This is first step of getting developed
personally and effectively.
A sadist person or someone who just thinks about their own-self can never attain success.
Focusing on others success rather than your own is a value that a leader must exhibit. As a
leader, their job is to look after its people and helping them reach success. It is important to
surround myself with good people, who will remove any barriers coming in way rather than
putting some. People around an individual makes in important impact on development needs of
that person. Knowledge is never a waste, it will help a person grow in many possible ways. Keep
learning is a process necessary to keep developing and attain personal effectiveness. Learning
makes an individual better than another one, it helps in actively working of a mind and being
open to every problem.
Strategies to adopt personal development needs
Many people want to improve their personal effectiveness but are not sure from where
they should start. Few steps to adopt to address my personal development needs with personal
effectiveness are:
Developing a vision: Anyone will be motivated to learn if they have a purpose in doing
so. Having a clear idea of what an individual wants to achieve in next few years of his life plays
an important role in personal development and can be done by having a personal vision.

Planning: Once the person is clear about the set goals, they start planning the process to
get there. Making a personal development plan might help in making planning procedure more
realistic.
Starting to improve: By following the plan and working on it can help in starting the
improvement in one’s personal development, and helping him to work more effectively. This
step marks as forming the steps in reaching success.
Recording development: It is a great idea to record personal developments by an
individual and writing down there learning in development as they grow, this will help in
reflecting the success later. This will help in motivating them to continuously learn and develop
the skills.
Reviewing personal development plans: Evaluating the development will help in
becoming more effective from learning from mistakes or improving on things that one lacks. It is
important to do experiments and learn from them. These activities will help a person
continuously grow and move towards their visions and goals which are relevant to them.
Impact of personal development
Everyone working in a company has a goal to reach up to their full potential and succeed
in their career life. I want to do my work in best way possible to use my abilities in an efficient
and productive manner. In order to perform at high ability, maximum use of personal
effectiveness is required.
Working on my strengths: Many times people focus more on converting their weakness
into strengths rather than capitalising already existing strengths. It is time to gather all my skills
and energy to on something that will help in boosting my strength and not bring out more
weakness. Choosing a career that supports strengths and there is no limit on the improving
personal effectiveness. My strength can be someone else’s weakness and therefore can give me
competitive advantage over them. If each member working in a company brings out their
greatest strengths for the business it will make it more successful.

Take a break: Knowing when to stop and recharge is the key element to be effective. No
person can work forever and for 24/7, it is important to pause and take a break. To function well
and perform best in work, one must take correct steps even outside the work place. Taking rest
will help in working next day with full of their capacity. This will result in productive days and
effective working conditions.
Continuous learning and developing: Continuous learning and improvising never fails
to impress. Developing new skills can widen the opportunity window for career as well as
personal growth. Attending seminar, opting online courses or even reading a book can help in
opening minds and increase knowledge. This process will help in picking up personal
effectiveness as it helps in increasing talents and skills.
Being flexible is an important part to survive in any market conditions. And to be flexible
requires adapting to emotions and thought process of different people which can be uncertain or
unfamiliar. For having leadership skills I must set certain objectives and motives and should be
able to work with people from different range of cultures. To be personally effective, I must have
assertiveness and confidence in myself. Acquiring new skills and working in teams will help in
having confidence in self as well as others. Using own judgements to establish the understanding
of when it is right time to question someone can be helpful in being assertive. Taking these little
steps to improve personal effectiveness can result in benefitting me and people around. This
increase productivity, levels of being happy, it can even give better job satisfaction, stronger
working relationships and the levels of stress and frustration are reduced. It is important to
identify relevant skills and their importance to adapt them.
CONCLUSION
From the above it had been concluded that personal effectiveness for the person should
keep themselves for motivated and also make sure about the various strategies that have been
used for developing the goals and objective which have been set for their future aspects. In this
reports it had been also described about the strategies that could help for own development and
preparing own by using the various kinds of methods so through which that could also help for
making the better position in the market. The skills and proper behaviour in the organization that
could also make sure about their better future aspects and that might be also led for having their

development for the having various knowledge and experiences. Positive and negative impact on
their development make the person perfect while through which that could also have their self-
development and also make their self position in the competitive market. This report also
described about the self-assessed development that need to make sure about the personal
effectiveness and some strategies that might be intend for making sure about the address for
developing the some personal effectiveness in the current potential impact. As personal
effectiveness also make sure about the future goals and objective that are must be required for
making the self development and help for the motivation for which the person can easily
developed their organization goals or some job opportunities in the better terms. This report has
applied the various theories and case study for making the report reliable and that could keep the
personal effectiveness to be well-developed.