Personal Effectiveness: Sundar Pichai's Leadership and Skills Analysis

This report provides a detailed analysis of personal effectiveness, focusing on the leadership skills and behaviors of Sundar Pichai, the CEO of Google. It begins with an introduction to personal effectiveness, highlighting key skills such as self-confidence, planning, and stress management. The report then presents a case study review of Sundar Pichai's leadership, examining his communication skills, inclusive leadership style, and ability to be a team player. It further explores the positive and negative elements of his skills and their impacts, followed by a reflective statement on personal effectiveness requirements, including determination and self-confidence. The report concludes with strategies for personal development and an application of relevant concepts and research.

PERSONAL
EFFECTIVENESS

TABLE OF CONTENTS
TABLE OF CONTENTS..............................................................................................................2
INTRODUCTION...........................................................................................................................3
Case study review............................................................................................................................3
Skills and behaviours of Sundar Pichai as leader........................................................................3
Positive element of Sundar Pichai skills and behaviour with their impacts...............................5
Negative element of Sundar pichai skills and behaviours as well as its impacts........................6
Reflective statement.........................................................................................................................7
Self assessed requirement for personal effectiveness.................................................................7
Strategies intended to adopt in order for addressing personal development needs.....................8
Reference to my time gap on strategies......................................................................................9
Application of concepts and research.......................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Personal effectiveness is basically making use of time as well as resources to perform
best from the ability in the work. There are different skills which are required to develop a
personal effectiveness such as self-confidence, planning, management of stress and motivating
self are some key aspects (Tuteja, Sharda and Hyde, 2020). The personal effectiveness assist to
transfer the ideas as the relevant information for positive impact. With the effective use of this
the success can be achieved the end goal. The personal effectiveness is a division which deal
with the success and it works on a concept of strength with positive thinking. The skills and
knowledge used for better personal effectiveness assist to perform better and also contribute
more than others. When an individual is personally effectively then they are able to select and
make use of effective leadership style for the company (Villaber and Gonzaga, 2018). They are
also motivated towards the work and also inspire group people together so that better working is
done in the organization. This report evaluates the skills and behaviour of Sundar pichai as a
personal effective international leader. Positive and negative element of Sunder Pichai skills and
its behaviour and its impacts are determined. Further more a reflection is presented to develop
the personal effectiveness. The different skills are required for the personal effectiveness are
presented in the reflection and further more the strategies help to develop the personality.
Case study review
Skills and behaviours of Sundar Pichai as leader
Sundar Pichai is the chief executive office in Google the customer's strength of Google is very
large as maximum number of population internationally is the customer of Google brand
(Bolderdijk And et. al., 2017). For becoming CEO and a global leader Sundar Pichai has used
different skills and behaviour. There are number of skills and behavioural practises that help
Sundar Pichai to become global leader are as under:
Communication skills: The one of the most effective skill of Sundar is that he uses to tune his
communication as per the people he uses to communicate with. In the childhood Sundar is being
more shy kind of person so when he recognise this than he has contributed lot of efforts to
enhance and improve its communication. When he uses to talk to its staff people then all of them
get clear about the information presented by him, and they also continuously follow up with him.

All the staff member get to understand what actually Sundar Pichai need to explain to them and
further they agree with him so this show this communication is very strong.
Inclusive leadership: Sundar pichai is an kind of person who is more focused to empower people
under him, so he makes sure that all the strategies of leadership is being explained with himself
so if the people are having any doubt then he can easily clear that immediately (Sousa and
Rocha, 2019). Sundar uses to more focussed on its staff success more than its own success, and
he also is calm towards each employee of Google. When there is any kind of conflicts like
situation then he also resolves the issue and also explain the consequences of the people. Sundar
uses to inspire staff in a way that they are highly motivated towards the work and also try to
contribute their best.
Team player: Sundar pichai is effective in managing the team because he himself said that he is
performing all its activities to help the people working for Google and also trying to remove all
the obstacle which are coming in between of work of employees. He is continuously working to
encourage the collaboration with individual development. As per view of Sundar pichai team-
working is being very vital to the organization for development because when people will work
together then better production and contribution is done by employees. Sundar Pichai is working
to develop a culture where people are willingly perform their duties.
Simplicity: Sundar Pichai is being most simple person to its livelihood as he himself admit that
he is having a retiring house which is shared with renter (Olatunji And et. al., 2017). He uses to
sleep on the floor and try to be simpler in his life. When he interacts with staff member then also
he uses to listen what they want to say, and then they make his judgement. This simplicity of
Sundar pichai assist its employees to speak where they face issues and also try to work more
effective.
Personal grow framework
Sundar pichai also make use of personal grow framework to be the global leader for this they
uses to follow some steps to grow its personality that are:
Belief: In the starting phase Sundar pichai has modified this belief in that he make sure that all
the employees are contributing their best for the success or not. They identified their positive and
negative aspects and end goal are being analysed (Nielsen, 2017). Sundar also determine its
priorities and things which are not important to him.

Plan: The plan are being developed by Sundar to perform its duty in effective manner they are
developing their plan so that they can motivate people effectively. They also organize the data
and the information with the work and formulate the approaches to work for goal.
Result: When Sundar pichai uses to implement the plan then they check the outcome from the
actions. In this the returns are also evaluated by doing the task in this sundar also determine the
feeling which they got from the action. The feedback are overlooked to know the effectiveness of
work (Shen and et. al., 2018).
Review: When the result is being draw then Sundar uses to conduct an trigger this personal
growth model by tracking the process. Assessing the actions and manner to lead the goals.
Positive element of Sundar Pichai skills and behaviour with their impacts
There are lots of positive elements in Sundar pichai has with its respective skills and behaviour
the main element are:
Never loss the roots: Sundar pichai is a person who is from middle class family his interest is
mostly in learning and reading different things. He always come at the top wherever he goes so
when he grows up then also he sticks to its habits and with this he become the CEO of Google.
With the number of skills and positive behaviour Sundar pichai is connected to the place where
the has come from. He regularly work harder to become more experienced and effectively for the
company he uses to work (Miscenko, Guenter and Day, 2017).
Focus more on the goal of other than own: The main role of every leader to make efforts so that
people can easily able to reach to their goals. Sundar is not focusing on his own expansion and
growth rather than this he is more concern about the good people and try to resolve the issues.
According to Sundar pichai every leader must contribute its best so that the people who are
working under him can perform their best (Foley and Plemmons Shaughnessy, 2021). When the
leader will focus towards the goal of its subordinates then they are also highly motivated to
produce more and perform with the best potential.
Empowering youth: Sundar uses to empower its youth so that people can perform better for the
Google. He uses to support the people in the technology field to work hard and taking risk to
grow their career more effectively. The Google uses to identify the people who are putting more
efforts to grow and also provide opportunity to them. This assist to create the interest of people
towards the technology and creativity.

Stay humble and keep learning: Sundar pichai is a good learner and even after being CEO he is
regularly trying to become more efficient in every field. He is also being humbler with the team
members so that they can share their thoughts and ideas. Sundar pichai IS helpful towards the
employees who are working for the company and trying to contribute their best. This help to
create an environment in the Google that all the employees are highly engaged towards their
work and also trying to learn new things regularly (Kwiatkowski, 2019).
Negative element of Sundar pichai skills and behaviours as well as its impacts
Yet there are some points where Sundar Pichai is being downside with his skills and
behaviour that are impact the organization and productivity (Simonet And et. al., 2018).
Higher mindset: The Sundar is being on higher position, so they have a mentally that they are
highly expertise and having more knowledge than any other. This make them to avoid and ignore
the small issues in the organization. They are not focussing on the small things which are playing
big role in the company, and they are just focussed towards bigger things. This small things are
collectively become big problem for the company and at that time Sundar pichai not have option
to take a step to resolve the issues.
Unpredictability: The ability to predict for the future is not effective in the Sundar pichai, and
they are performing its duty without this so the risk of this type of leadership is being higher.
When the things are done without planning and critical thinking will not effective for the
organization. This is also being high risk of failure in the market. Sundar pichai is more focussed
on the current aspects and trying to deal day to day activities and inspect all employees are
performing better yet the future goal are not that much clear in them.
Not focused on their customers: The leader of Google is not focussed towards its customers he
uses to keep its focus on its employees not on the customers. The knowledge regarding the
audience whom the company is serving is must with their needs so that the company can take
step to fulfil their needs and sustain in the market for longer time. When the leader are not
focussing on the customers then automatically customers get less interested towards the company
and also shift to some of its competitors (Olatunji And et. al., 2017).
Self-centred: As the leader of Google is making lots of efforts to improve the performance but
the main issues is that Sundar Pichai is more self-centred. According to this nature they uses to
credit all the achievement and when ever there is any failure then they use to blame others. The

demoralized environment is being developed with this and this may be reason if the organization
get fail in the company.
Reflective statement
Self assessed requirement for personal effectiveness
There are different type of self assessed needs that are required to develop my personal
effectiveness to achieve better knowledge and skills (Sousa and Rocha, 2019). For this I have to
make use of resources in efficient manner so that I can achieve the goal. There are number of
skills I need to enhance that are:
Determination: the determination is being more important for me to improve my personal
effectiveness. When I will become a better determine then I will focus on achievement of
particular goal with being distracted by any other activities (Bolderdijk And et. al., 2017). So I
have to be more disciplined and systematic to reach till this aspect.
Self-confidence: For a better personality the self-confidence is being very vital part for every one
so for this I have to be more self-aware. When I will do something then I must know its positive
and negative sides with the help of this I can make a better decision. For this I also have to
understand myself and my abilities and try to reach till end goal.
Problem-solving: in every field the problems are their at every phase and for that efforts needed
to put to resolve it better. So the personality effectiveness is being more effective when ability to
resolve the issues and it also contributes to reach the goal (Villaber and Gonzaga, 2018).
Planning: for a better personal effectiveness planning plays a great role because without plan the
things are not effective and also lead to wastage of resources. When I will develop the plan and
work according to that then automatically I can contribute more and my work efficiency also get
improve by this.
Self motivation: Motivation is being one of the key to being an effective person, so I also have to
focus on my motivation regarding the work. I should try to inspire myself for performing the task
and when I will motivate myself then task looks like easier. For that I have to analysis the things
which helps me to be more motivated and try the things by self (Tuteja, Sharda and Hyde, 2020).
Creativity: I have to think different and more unique to become more effective in the profession
and I have to develop curiosity to know more that will help me to be more creativity. I have to

develop an environment where I can think different and think critical for the same situation or
decision.
Time management: I also have to use my time an effective way So that I can perform my all the
task with the particular period. In this I will analysis the time which I am spending on the task
and further evaluate to use the time effectively. The goal can not be accomplished when the
individual is not managing the time, so I will work in this so that my personal effectiveness can
be enhanced to my best potential.
These are the following needs which I need to develop for better personality effectiveness
with the help of this all skills and knowledge my personality will become more efficient.
Strategies intended to adopt in order for addressing personal development needs
For achievement of the skills, there have to be followed strategies in order for achieving them.
This constitutes of an action plan for achieving them.
Action strategy for achieving self-confidence: Self-confidence is something which can come
from knowledge and interaction with people or an audience (Tattum and Tattum, 2017). As my
aim is to become a marketing manager, I would have to increase my domain knowledge in
marketing subjects. This I aim to do with reading on variety of marketing journals which can
increase my knowledge and this shall infuse confidence in me whenever, I have to speak on the
subject. Second thing is interaction with the audience. I will have to participate in presentations
on marketing subject in my class. More emphasis to be given on body language, skills to involve
audience in my presentation shall increase my self-confidence. Starting a presentation in the
group can be infusing leading the group quality. Time given for it will be two years of my post-
graduation.
Problem solving skill: This skill is to be acquired as it will help in my future job prospect. A
marketing manager has to deal with many customers, listen to their queries and solve them. This
requires domain knowledge, communication skills and convincing skills. Whenever a customer
faces a problem with a product or a service, he shall report to the executive and then come to the
manager. Thus, manager is considered to be the one who can provide apt solution for the
problem. A way of approaching the problem shall be different than an executive. This skill can
be acquired over time by firstly working in a group for instance, preparing a project on science
can require availability of material, devices being working proper and apt application of the

concept. Such a project may face problems and a leader has to be one who can understand the
scenario and also explain to the team members which solution would be the best. This shall
require domain knowledge and convincing skills to take the team ready for action. Similarly, for
marketing field, I can take part in such projects, take up a part time job in retail where customers’
queries can be solved and thus, I can have an experience practically of problem-solving. Time
given for it will be two years.
Creativeness: This is one skill which is the most prominent if one is looking for being successful
in any part of an organisation and more so, marketing. Creativeness is required in marketing
profession for making innovations and this is what differentiates an organisation’s products and
services in the field of competition. The strategy which I would be following is to practise my
mind in being more liberal and open to ideas, watching commercials which followed the
different path and differentiated the product promotion for instance soft drinks in beverage
industry. Making my own concept and discussing with someone who is proficient in the field can
help in getting assurance of my ideas as well as discussing them. I have always thought that
product promotion and packaging has been the forte of FMCG industry. Thus, gaining an
internship in FMCG industry in advertising and research can prove to be an effective strategy to
learn the nuances of ad making, changing features of product and differentiating from the
competition present. Time given can be 6 months for the internship and 1 year for developing on
self-concepts of creativity.
Reference to my time gap on strategies
There has been a gap being taken on my part for preparation of the MBA in marketing. In this
gap, I prepared for the competitive exam of MBA as well as did research online on marketing
projects. I agree that the gap being taken moves me behind from other friends by one year
although in this time period, I have been able to brush up on my marketing domain in studies
which has given me knowledge to speak on a variety of topics concerned (Tattum and Tattum,
2017). Also, in this time period, I was able to research on online methods prevalent in marketing.
The marketing scenario has changed with more and more people going online and thus online
promotion is the new norm. I have learnt that not only product promotion on the websites but
companies are also dealing in increasing social capital by taking their view on environmental
concepts of sustainability and other social issues. This is also a part of customer engagement

strategy being used by the organisations. I enrolled in digital marketing course during the period
and was able to gather insight about the digital world.
Application of concepts and research
Concept of self-awareness for personal effectiveness is developed by Joseph Luft and Harrington
Ingham. Self-awareness is the awareness level or an individual understanding of self. When a
person has knowledge of self, effective use of strengths and competencies can be done. As per
the model, there are two dimensions for self-realisation:
A) Aspects of behaviour of an individual which one is aware of
B) Aspects which are known to other people with whom the individual interacts.
These give rise to four dimensions of an individual awareness:
a) Open self: This state is where person is aware of own self and others also. Behaviour
compatibility is present with each other. This state is ideal for personal effectiveness and
professionally works well too working with others (Bachik and Kitzman, 2020).
b) Blind self: This state means where person is aware of others but not of himself.
Behaviour is known to others but not to himself.
c) Hidden self: This presents an isolation state where person is aware of own feelings and
behaviour but not of others. It means individual is very much less interactive.
d) Unknown self: This state means neither awareness is present in individual for himself as
well as others. This requires a person to be more open to communicate to increase
personal effectiveness.

CONCLUSION
This report concludes that personal effectiveness is being necessary to develop the
qualities and skills which are required for the success in a particular business. When a leader is
having personal effectiveness then they can perform their duties effectively and also motivate
others to perform their best. The product is also enhanced with better time management and also
lead to use the resources in effective style. Sundar pichai is effective in different style and
behaviour while performing the activities in Google. Communication is one of the most effective
tool that has used by Sundar pichai to interact and motivate the employees because without
motivation employees can not perform better. There are number of positive and negative aspect
in the Sundar pichai skills and behaviour that are effectively and creating issue for Google.
Sundar need to work on its downside to get maximum benefits and also helpful to get
competitive advantages. The reflection also being helpful for Sundar pichai to know better about
the needs to become effective personal skills. In this the approaches are also different to develop
the personal growth which is effective for Sundar pichai to know in detail to grow more in
personality. For enhancing the personal effectiveness sundar pichai should focused on its
weakness and downside so that customers and its staff are highly engaged with the company and
also retain for long-term.

REFERENCES
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