Analyzing Personal Leadership and Management Skills at Asda Report

This report examines personal leadership and management skills in the context of Asda plc, a major UK supermarket chain. It analyzes the impact of organizational objectives, values, and culture on leadership and management roles, emphasizing skills such as decision-making, communication, and team building. The report assesses personal leadership and management skills using methods like personal development plans and feedback, identifying opportunities for skill development through reflective learning, mentoring, and training. A detailed personal development plan is presented, outlining objectives, activities, and timelines for enhancing skills. The report concludes with a review of the plan's effectiveness and areas for further development, providing a comprehensive overview of leadership and management within a real-world business setting.

Personal Leadership And Management
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TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
TASK- 1...........................................................................................................................................3
The impact of organizational objectives, values and culture on the leadership and management
role...............................................................................................................................................3
The leadership and management skills required to support the achievement of organizational
objectives.....................................................................................................................................4
TASK- 2...........................................................................................................................................5
Assessing personal leadership and management skills and identify the personal development
required to support the achievement of organizational goals......................................................5
The opportunities for the development of leadership and management skills.............................6
Personal development plan with clear objectives to develop leadership and management skills
......................................................................................................................................................7
TASK- 3...........................................................................................................................................8
Manage personal development of leadership and management skills.........................................8
TASK- 4...........................................................................................................................................9
Reviewing personal development plan against the original objectives.......................................9
The effectiveness of personal development of leadership and management skills...................10
Areas for further development and update your personal development plan............................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14
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INTRODUCTION
For making the business successful in the competitive scenario it is effective for the
individual to possess leadership and management skills (Srivastava, Bartol and Locke, 2006).
Through impressive leadership skills individual within the organization can quickly make
decision for the enterprise. The report is prepared in the context of Asda plc which is one of the
renowned supermarket chains in UK. The company in July 1999 became the subsidiary company
of American retail company Walmart. It is considered as second largest supermarket chain in UK
in the aspect of market share.
Presently, the report focuses on analysing personal leadership and management skills that
will support in accomplishing objectives of the organization. However, the report will also assess
the impact of organizational values and culture on the leadership and management role. In
addition to this, further, it will also focus on managing development of own skills by devising
personal development plan.
TASK- 1
The impact of organizational objectives, values and culture on the leadership and management
role
Leadership impacts success of the organization within the competitive environment.
Leaders often bring different values and culture within the organization that will assist the
organization in incorporating necessary changes which result in accomplishing the organizational
objectives (Bush, 2008). Organizational objectives are characterized as devising long term goals
so that, leaders can achieve stated goals effectively. Organization objective directly affect the
leadership and management role. For example, the objective of Asda plc is to provide quality
products and services which are affordable and are lower in price. For attaining the goal,
leadership focuses on reducing wastage, ensuring recycling of the product which will result in
lowering prices of the product (Rosete and Ciarrochi, 2005). In addition to this, another objective
of Asda plc is to increase sales of their products up to 20% for accomplishing this objective.
Management and leadership role will ensure in framing effective marketing strategies and plans
so that, they can increase their sales up to 20%.
Further, the organization culture also impacts leadership and management role. The
culture plays vital role in creating healthy surroundings within the enterprise which supports the
individual and staff to render effective services. The adaptive culture at the Asda plc will assist
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the leaders in accepting the external changes within the structure and it will also assist the staff
or employees to accept changes, as with the help of this they should render quality services and
products to their customers (Gurr, Drysdale and Mulford, 2006). Hence, the adaptive
organizational culture within the organization also supports leaders to accept the change and also
influences work behaviour of the staff or employees in accomplishing the goal.
In addition to this, organizational ethical values and beliefs also impact leadership and
management role in performing activities in the effectual manner. With the help of ethical values
they must integrate fair wage structure, health and safety act for their employees who are
rendering services in the Asda (Daft, 2014). Hence, the ethical values at the workplace will help
the management and leaders in making an equitable environment.
The leadership and management skills required to support the achievement of organizational
objectives
Asda plc is one of the famed American retailers which provide wide variety of grocery
products and services to their customers. The Asda plc operates their stores in different countries
around the world and serves diverse market customers by providing them with quality goods.
The supermarket chain renders products and services which are required by the customers in
their regular life. There are different leadership and management skills that mainly support in
achieving organisational objectives like decision making skills, communication skills or team
building skills etc (Puccio, Mance and Murdock, 2010). These skills must be possessed by
management since they are the one who direct and lead the employees and staff of Asda plc
towards attaining goals of the company. The objectives of Asda plc are to provide quality
products and services at the fair and affordable prices and assist in become leading player in the
retail sector. Thus, for achieving Asda plc objective leader or manager has possess different
skills that support them in successfully accomplish the objectives of the retail organization. Decision making skills: For accomplishing objective of Asda Plc, manager has possess
effective decision making skills that will support in overcoming the different solution and
alternatives and selecting appropriate decisions for the organization. However, this skill
primarily concentrates on taking suitable decision for assuring success of the organization
in competitive retail industry (Neck and Houghton, 2006).
 Communication skills: The manager of Asda plc also possess effective communication
skills that will aid in achieving the organizational objectives. Communication skills assist
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in communicating with their staff who directly serves the market customers so that, they
can properly achieve the objectives (Sosik, 2005). Effectual communication between
manager and staff of the Asda plc would also result in deepen their connection and also
results in improving the teamwork within the premises.
TASK- 2
Assessing personal leadership and management skills and identifying the personal development
required to achieve organizational goals
There are different ways through which I can measure and assess personal skills and also
determine development which are required so that, I can support in executing or achieving
objectives of Asda plc (Howard, 2005). Through different techniques I can measure and identify
leadership and management skills that I possess, the different ways are: Personal development plan (PDP): I can assess my own leadership and management
skills with the help of devising personal development plan. It is the process through
which I can create an action plan based on my competencies and strength to enhance my
abilities and skills within the organization. This plan also supports me to take a back and
indicate the skills and knowledge that I have attained in a organized way (Bally, 2007). Inviting feedbacks: Another method or way through which I can measure my leadership
and management skills is by taking feedback from superiors or peers. With the help of 30
degree approach, I can gain feedback from different staff and workers whom I render
services to the customers. Feedback from the peers, colleagues and superior will support
me to work effectively in the Asda plc and will also assist in enhancing the performance
of Asda plc in the UK market (Waugh and Streib, 2006). However, with the negative
feedback from customers and colleagues it will help me in determining my weak areas as
this would aid me in overcoming these areas in future..
 Personal skill audit: Another method for evaluating individual leadership and
management skills include auditing personal skills. However, it is a form of questionnaire
that possesses series of structured questions regarding competencies and skills which I
already possess and the skills that I want to develop in the future scenario for executing
different activities and tasks in the Asda plc (Borgelt and Falk, 2007). However, with the
help of effective training and development session, I can develop my own skills which
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are required in accomplishing the goals and objectives. For carrying out personal skill
audit it mainly consists of five steps. It include:
 Identifying present skills and knowledge of personnel.
 Identifying future skills that are important for personnel.
 Rating your current skills and abilities.
 Reviewing the skills ratings.
 Developing future skills and knowledge areas.
For rendering proper services I must focus on developing different personal leadership
and management skills that is interpersonal skills, information skills as well as decisional skills
that assist me in performing the activities effectively. However, these skills are also essential for
me in motivating the staff and employees those who are rendering services in the Asda Plc. In
addition to this, I must also possess listening as well as communication skills so that I can easily
lead and direct the staff within the organization so that it support me in achieving the overall
objective.
The opportunities for the development of leadership and management skills
It is essential to enhance and develop my leadership as well as management skills as this
will assist the staff in rendering services within the environment so that, I can easily accomplish
overall objectives and goals of the Asda plc (Kozma, 2005). For surviving in the competitive
market, effective leadership and management skills are vital for the success of the enterprise.
These skills also help me to inspire, authorize and alleviate performance of the staff and deliver
quality services to their customers. There are several opportunities for developing my leadership
and management skills. These are: Reflective learning: Reflective learning is the process that results in promoting deeper
learnings. However, it also supports me in developing my skills and abilities from the
past experience so that I can render effective services in the future for satisfying
customers. I must focuses on adopting Kolb's learning model within Asda plc to acquire
or develop leadership and management skills (Pedler, Burgoyne and Boydell, 2013).
However, this opportunity of developing skills will also help me in avoiding in engaging
in false activities that I have committed in the past working experience. The benefit of
reflecting learning is that, I can learn from past experience and it will help me in
developing skills which will aid me in satisfying its target customers etc.
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 Mentoring: Another opportunity for developing my leadership and management skills is
through mentoring. Under this method, expertise or highly qualified professional guides
me to perform activities in Asda plc which help in enhancing skills and knowledge
(Hayes and Robnolt, 2006). However, mentor act as the role model who shares
knowledge, resources, direct and guide me in developing my skills.
 Training: In addition to this, training also help me in developing my own leadership and
management skills that enable me to perform tasks and activities in an effective manner.
Personal development plan with clear objectives to develop leadership and management skills
Objectives Activities required for developing the skills Time period
1. To develop
communication skills
 Daily meeting with the staff.
 Encouraging staff to give their thoughts and ideas.
 Group discussion
2 month
2. To develop decision
making skills
 Encouraging their employees to take active part in the decision
making process.
 Support staff participation (Curtis, Vries and Sheerin, 2011).
 Casual and Formal group meetings
4-6 weeks
3. To develop team
building skills
 Forming teams within the workplace
 Distributing activities to each and every individual.
 Consulting the group members before taking decisions.
2 months
4. Inter personal skills  Enhancing communication with the different individuals.
 Engaging with the individuals who have common likes and
dislike.
 Activities to interact with the worker and staff.
3-4 weeks
5. Time management
skills
 Ranking the daily tasks and activities according with their
importance and urgency.
 Empowering less important undertakings to other person.
 Allotting proper time for completing tasks (Srivastava, Bartol
and Locke, 2006).
2-3 weeks
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6. Stress management  Brainstorming session
 Indulging in physical activities
 Try relaxation techniques
2-3 months
7. Developing skills for
attending customers
 Listening attentively to all customers.
 Providing products according to the need of customers (Puccio,
Mance and Murdock, 2010).
3 month
TASK- 3
Manage personal development of leadership and management skills
After devising personal development plan with the clear objectives I must implement the
plan as this will assist in developing and enhancing my skills and abilities for achieving
objectives. The plan should be managed by the several ways: Recording the action: For successful implementation of personal development plan in
the company, I should mainly focuses on recording and storing all learnings. However,
recording all the achievements and learnings will help me to take effective decisions in
the future (Bush, 2008). Assessing own skills in the regular time period: Another way to manage the plan is
through performing periodic or regular assessment of own skills to identify skills and
competencies are gained as per the future requirement or not. I should evaluate personal
development plan in the regular interval so that, I can properly manage to develop my
leadership and management skills (Gurr, Drysdale and Mulford, 2006).
 Proper review: While executing the personal development plan, I can also manage the
program by ensuring proper reassessment of personal development plan to avoid any
negative consequences. I can regularly review the implemented plan to determine any
deviation that mainly occurs while implementing the plan (Daft, 2014). However, the
constant review and measuring personal development plan also help in enhancing the
leadership and management skills in the impressive way.
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TASK- 4
Reviewing personal development plan against the original objectives
After reviewing the personal development plan it has been determined that, I am effective
in enhancing my some skills and abilities. However, implementing personal development plan
has also been reviewed and with the help of this, I evaluated that, skills have not been
accomplished by the plan as they require more time period (Puccio, Mance and Murdock, 2010).
Objectives Reviewing progress Activities undertaken to achieve the
objectives
Time period
Team building It has been spotted that; sometime
manager is good at managing the teams
within Asda plc. They also focus on
performing team activities to engage all
the team members to work
collaboratively at the workplace (Sosik,
2005).
 Forming teams within the
workplace
 Distributing activities to each and
every individual.
 Consulting the group members
before taking decisions.
4 weeks
Stress
management
After reviewing the personal
development plan it has been identified
that, I have managed my stress at the
workplace by trying relaxation
activities (Srivastava, Bartol and Locke,
2006). I need to improve my stress
management skills to manage stress at
all the level.
 Brainstorming session
 Indulging in physical activities
 Trying relaxation techniques.
Managing the time by allocating
proper work.
6-7 weeks
The effectiveness of personal development of leadership and management skills
There are several ways through which I can measure effectiveness of personal
development plan for enhancing leadership and management skills. The certain ways are: Less conflict at the workplace: The effectiveness of personal development of leadership
and management skills can also be evaluated by reviewing rate of conflict in the Asda plc
supermarket (Waugh and Streib, 2006). With the help of development plan, I can enhance
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my skills and abilities like managing stress at the workplace, time management,
enhancing decision making skills etc. all these skills help me reducing conflict at
workplace. Advantage of less conflict at the workplace result in benefiting the Asda to
ensure performing activities collaboratively with other individuals that lead in making
effective decisions.
 Customer satisfaction: The effectiveness of own personal development plan can also be
evaluated through measuring satisfaction level of customers. The effective leadership and
management skills like attending customers, enhancing communication skills will help
me in communicating and interacting with the customers (Borgelt and Falk, 2007).
Therefore, the advantage of satisfying customers by providing them with quality products
and services according to their requirement. However, customer satisfaction also benefit
the organization in generating the net income.
Areas for further development and update your personal development plan
By reviewing personal development plan and measuring the effectiveness of development
plan I have identified that, there are further development areas which help me in enhancing my
other skills that will further result in improving my performance in the Asda plc (Beausaert,
Segers and Gijselaers, 2011). I should focus on developing my technical skills as now days all
the transactions are done with the help of computerised systems. Hence, it is essential for me to
develop new skills and abilities which will help me in adjusting with external changes. The
beginning of adopting technical devices in the organization will assist me in developing
technological skills that will improve my performance and also result in quickly performing
activity.
The continuous learning will assist me in gaining knowledge and skills that will aid me in
the future scenario. I must concentrate on adopting new learning techniques in the Asda plc that
is by adopting visual learnings through charts, videos or images etc. as this will help me retaining
the information for the long period. Thus, it has been stated that information is retained in the
mind for the longer period if it have some images or video. This technique will help me in
retaining and visualizing the gained information for long period of time (Hayes and Robnolt,
2006). The updated personal development plan to enhance leadership and management skills will
concentrate on reflective practices at the workplace. However, with the help of training program,
I can enhance my technical skills. Training is the procedure that increases my knowledge and
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skills so that, I can execute tasks effectively within the Asda plc. However, through training it
would also help me in gaining experience and knowledge so that, I can easily manage staff and
other co-workers and improve their performance by leading them (Curtis, Vries and Sheerin,
2011). Through conducting training sessions, I can also develop and enhance the technical skills
which will help me in performing my activities at the faster rate.
Future required skills Activities need to develop the skills Time period
1. For developing technical
skills
 Running or performing activities on computer
systems
 Providing proper training and development for
handling electronic devices.
 Using technological gadgets so employees get used to
it.
1-2 months
2. For developing conceptual
skills of the individual
 Talking with superior
 Open communication with other staff or individual
2-3 months
3. Decision making skill  Encouraging employees to take active part in the
decision making process. Supporting staff
participation.
 Formal group meetings
3 months
CONCLUSION
Conclusively it can be said that, leadership and management skills will help the
individual in attaining success in the competitive market scenario. The report has concluded that,
organizational objectives, values and culture majorly affect the leadership and management role
within the organization. However, the report also measures individual personal leadership and
management skills which will assist them in executing the goals and objectives. Further, the
report has also develop an effective plan to support and enhance the skills of individual in the
given time period. From this report it has been inferred that, different opportunities is provided to
the manager for acquiring different leadership and management skills that mainly include
mentoring, networking, training etc. The report has also devise the personal development plan
for manager to develop their skills so that, they can effectively manage their staff within the
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organization and result in achieving the objectives. Lastly, the report has also concluded that,
there are some future areas which need to be developed to enhance their skills.
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