Personal Leadership & Management Report

This report analyzes the impact of organizational values, culture, and objectives on leadership and management roles, specifically within the context of Hilton Hotels. It evaluates necessary leadership and management skills for achieving organizational goals, including planning, conflict management, and people skills. A personal SWOT analysis assesses the author's own skills, identifying strengths (communication, leadership, motivation) and weaknesses (time management, negotiation, people skills). A personal development plan is constructed with clear aims and objectives to improve these weaknesses, outlining activities and timelines for skill development. The report then details the implementation of this plan, including challenges faced and solutions implemented. Finally, the report reviews the personal development plan against original objectives, evaluates the effectiveness of the implemented strategies, and updates the plan to include additional skills for further development, such as stress management, decision-making, and problem-solving. The report concludes by emphasizing the importance of leadership and management skills in achieving organizational goals and the value of personal development plans in enhancing these skills.

Personal Leadership
and Management
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TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1.1 Analyzing the impact of organizational values, culture and organization objectives on
management and leadership role .................................................................................................3
1.2 Evaluating the leadership and management skills required to support the firm objective .. .4
TASK 2 ...........................................................................................................................................5
1.3 Assessing my own personal leadership and management skill ...........................................5
2.1 Assessing opportunities for the development of my leadership and management skill .......6
2.2 Constructing personal development plan with clear aims and objectives.............................6
TASK 3............................................................................................................................................7
2.3 Managing the personal development of management and leadership skill ..........................7
TASK 4 ...........................................................................................................................................8
3.1 Reviewing own personal development plan against original objective.................................8
3.2 Evaluating the effectiveness of personal leadership and management skill..........................9
3.3 Updating the personal development plan.............................................................................10
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................12
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INTRODUCTION
Leadership and management are regarded as one most important element for any
organization irrespective of industry. The given elements help firms in the process of achieving
goals and objectives of enterprises in an effective way (Importance of leadership and
management, 2015). Furthermore, with the help of these given functions, an effectual decision
will be taken by the manager of corporation which leads to increased profits and sales.
The given report will showcase the role which leadership and management skill plays in
the process of attaining objectives of corporation. Moreover, the report will also provide
description regarding approaches with the help of which individual can improve its ability of
managing and leading people. Finally, it will also carry out the review of personal and
professional development plan of a person against original objectives.
TASK 1
I would like to work at the management position in future as one of the famous
hospitality firm of UK named as Hotel Hilton. In order to pursue my dream, I have carried out
thorough analysis of selected firm. The detailed explanation regarding the same is depicted
below:
1.1 Analyzing the impact of organizational values, culture and organization objectives on
management and leadership role
The organization value, culture as well as objective have impact upon leadership and
management role which is played by the managers of companies. The organizational culture
helps in shaping values and attitudes of the employees. In this regard, from the analysis it has
been identified that, hotel Hilton gives value to the given aspects such as teamwork and giving
the high and best quality services to their guest (Hilton, 2015). The given values of the cited firm
are reflected upon its culture. The enterprise follows a culture in which gives importance to the
needs and demands of its workers. The manager of hotel Hilton considered that effective services
can be delivered by it if it takes measure to maintain as well as enhance the satisfaction of its
workers in an effective manner. This is because; with the help of workers only objectives of
corporation will be met.
In addition to this, Hilton possess open type of culture in which employees irrespective of
their level are given full authority to present their innovative and creative ideas in front of the
management of enterprise (Blackmore, 2010). The type of culture as well as value which is being
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abided by cited hotel causes necessary impact upon leadership and management role of its
manager. In order to provide support to the given culture of hotel, manager of Hilton has to use
democratic type of leadership style. It is the style which gives importance to views and opinions
of workers. The individual who uses this style plays crucial role in maintaining satisfaction of the
employees in an effectual manner.
However, conflicting situation will occur within the firm if manager of hotel uses
autocratic leadership approach. In this approach, manager carries out strict control over their
employees and this type of leader does not believe in taking suggestions from employees.
Besides this, objective of the firm also impact on the leadership and management role of hotel
(Burke and Collins, 2001). Another crucial objective of Hilton is to become first choice of
guests. The given aim can be fulfilled if it makes efforts with regard to maintain the satisfaction
of its buyers. Satisfaction of customer can be maintained if manager uses all its management
functions like planning, organizing, directing, controlling and staffing in an appropriate manner.
For instance, with the help of staffing function, hotel can recruit skilled and talented employees
who have the ability to deliver best services to the buyers. Overall, it can be said that the value,
culture as well as aim of corporation helps in molding the leadership and management role of
manager (Emiliani and Emiliani, 2013). In addition to this, the goal of enterprise also plays
crucial role in terms of setting the direction of firm in an effective manner.
1.2 Evaluating the leadership and management skills required to support the firm objective
In order to provide immense support to the framed goals and objectives of corporation,
managers require different type of leadership and management skills. In accordance with the
given context, from the analysis it is assessed that, hotel Hilton has the goal to become global
leader in hospitality industry by giving utmost quality of services to the respective guests. For the
purpose to attain the given objective, planning is being considered as one of the most essential
skill that will be required in Hilton manager (Hardina and et.al., 2006.). With the help of this
skill, manager can prepare proper and systematic plan with respect to the given goal. Here, plan
can be prepared regarding the ways with the help of which the quality of hotel services can be
enhanced. However, it has been evaluated that the given skill will be proved as ineffective when
firm will have to achieve goal within a very short period of time. This is because, in the given
situation it will become difficult for the manager with regard to perform the systematic planning
as per the cited firm goal in an effective manner.
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In addition to this, in order to achieve particular objective the manager of cited enterprise
will also require conflict management skill. This skill can be used with an aim to manage the
conflict that occurs between the workers who work within corporation. In this context, it has
been seen that, conflict is being regarded as the major factor which leads to cause dissatisfaction
among employees. As a result of it, employees will not be able to direct their efforts in terms of
giving their best services to the corporation in an effective way. Due to this, the cited objective
of hotel Hilton cannot be met. However, by using conflict management skill manager can take
earlier and proactive measures in the conflicting situation. Through this way, satisfaction of
workers who indulge in conflict can be maintained (Jones, 2004). But, with an aim to manage the
conflicts between the employee's manager will require the sufficient time. This proves as the
major disadvantage of the given skill.
Furthermore, people skill is being considered as another most crucial skill which will be
needed in order to accomplish the above mentioned Hilton objective. By using the given skill,
manager can understand needs and demands of its buyers. Thus, by carrying out changes in its
services as per assessed needs, hotel can attract large number of its buyers towards its services
(Lussier and Achua, 2009). Through this way, Hilton hotel can build positive image in the mind
of its buyers. As a result of it, benefit can be gained by enterprise in the form of increased profits
and sales. To make the decision which will not affect the feeling of other person is being
regarded as the major disadvantage which is being related with the given skill. This is because,
there are some situations in which manager has to make decision without considering the impact
of same upon the motivation of workers. In this circumstance, the people skill will be proved as
ineffective.
TASK 2 1.3 Assessing my own personal leadership and management skill
I have assessed my own leadership and management skill and with an aim to perform the
same, I have taken assistance from different techniques such as taking feedback from fellow
members and performing my own Skill SWOT analysis etc. By using these given tool, I have
identified that, I am good communicator. I will be able to communicate with people in both
verbal and non verbal form. This skill will be proved as effective in the process of achieving
hotel Hilton objective. I can use my communication skill with an aim to communicate the hotel
workers about the ways of delivering services to the customers. Thus, through this way only I
can attract many global as well as domestic buyers towards the cited corporation.
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In addition to this, I have also identified that, I have good leadership ability. In this
regard, I will be able to give direction to the people who face any difficulty in the process of
attaining firm objective. Furthermore, I am good motivator and I can use this ability to raise the
motivation level of hotel Hilton employees at the time of heavy workload. Overall, it can be said
that, with the use of given abilities I can meet objective of hotel in an efficient way. Besides this,
by conducting SWOT analysis of my skill, I have identified some leadership and management
skills which require improvement. By performing improvement in the assessed skill, I can put
myself one step forward towards the objective of hotel Hilton. The skills consist of time
management, negotiation and people skill etc. Thus, these are the major skills which require
improvements.
2.1 Assessing opportunities for the development of my leadership and management skill.
There are many opportunities available in market that will help in the development of my
leadership and management skill. The detailed explanation with respect to the same is depicted
in below: Reading books and journals: In order to improve the given skills which I need to
improve, I can take assistance from the books and journals that are available in market.
Here, with an aim to improve my time management skill, I can read books which provide
information regarding varied type of time management strategies. Thus, by selecting
appropriate book I can perform significant improvement in my given skill. Attaining conferences and seminars: It is another and is regarded as one of the most
popular way of enhancing the deficit skill among individual (Balon, 2014). The given
technique enables face to face conversation between trainer and trainee. With the help of
this approach, I can resolve my all doubts associated with the development of particular
skill. In addition to this, the given method will also provide opportunity for getting the
feedback about development in my performance.
 Mentoring: In this technique, individuals appoint one mentor who will guide them in the
process of developing specific skill (Avolio and Yammarino, 2013). I can use this
approach with an aim to improve people and negotiation skill.
I will require personal development in the number of skills such as time management,
negotiation and people skill. However, I can perform improvement in the given skill by taking
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help from the above mentioned opportunities. Here, by applying appropriate methods upon the
given skills, I can perform significant improvements in all the mentioned abilities.
2.2 Constructing personal development plan with clear aims and objectives
PERSONAL DEVELOPMENT PLAN
Objective Activities performed with an
aim to fulfill the given skill
development objectives
Time period required
I have the objective to improve
time management skill will read
time management strategies
related books and articles which
are being published by famous
authors. In addition to this, I
will also attain training and
development programs with
respect to the same.
Furthermore, with the aim to
improve the given skill, I have
planned out my daily activities.
Here, I have set priority for
each activity which needs to be
accomplished within the
particular time frame.
Around 6 months time will be
needed for the purpose to
improve given skill.
I have the objective to improve
negotiation skill
I have another aim which is to
improve negotiation skill. In
order to accomplish the given
aim, I will take assistance from
the approaches like
conferences and seminars. In
4 months time will needed for
improving the negotiation
skill.
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addition to this, I will also read
books on negotiation
strategies.
I have the objective to improve
people skill
I will attain different type of
training and development
programs which are being
organized within the country
with an aim to improve given
skill.
8 months time will be required.
TASK 3
2.3 Managing the personal development of management and leadership skill
After preparing my own personal development plan, I have carried out implementation of
same. However, while implementing the plan I have faced many difficulties. I have noticed that,
the first thing which happened with me is the failure in regard to follow the suggested practices.
For example, In order to improve the time management skill, I have selected number of sources
such as reading books, attaining training programs and managing the time in my own way etc.
Even though I have carried out the selection of all these approaches but there are varied
difficulties which are being faced by me while performing implementation same. I am pursing
post graduation degree in the management where I have to give my sufficient time. Thus, it is
due to the presence of given aspect, it is becoming difficult for me to perform all these given
activities with an aim to improve time management skill in an effective way.
Furthermore, another difficulty which I have faced while performing the implementation
of development plan is related to negotiation skill. In this context, I have realized that the books
on negotiation strategies do not provide any help. The given book suggests such tactics whose
practical implementation will not be possible (Stacey, 2012). Thus, these are regarded as major
difficulty which I have faced while implementation my personal development plans. However,
with an aim to manage my personal development plan, I will not rely upon one specific approach
for the purpose to improve the particular skill. For instance, if I have the goal to improve time
management skill then in this condition, I will select number of approaches such as reading
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books, attaining training and conferences etc. Thus, it is through this way only the skill in which
I am lacking can be improved in an effective way.
TASK 4
3.1 Reviewing own personal development plan against original objective
For individual it is necessary that, it must carry out timely review of its development plan
against the set objective. This is because, through this way person can assess as whether it is
going on to the right direction or not (Walker, 2014). In accordance with the given context, my
first objective is to improve time management skill. I have used different approaches for the
purpose to improve the given skill. I have found out significant improvement in the given skill.
Now, I will be able to manage and complete my work within the given specified time limit. But,
while performing review of my personal development plan, I have realized that there is some
time management tactics whose knowledge of implementation still needs to be improved. The
tactic in which I found myself ineffective is related to prioritizing and setting the objectives etc.
In order to improve the given skill, I have read the books of famous authors, but I have not found
any improvements. Furthermore, I have set 6 months time period for the improvement of given
skill which is considered to be very less. This is because, I will require around 4 month time for
activities like attaining conferences and seminars with respect to the time management skill.
Furthermore, around 8 months time will be needed to read and understand all the books related
to time management strategy in an effective manner.
In addition to this, as per the given personal development plan, I have another objective
to enhance negotiation skill. I have set 4 months time for the purpose to carry out improvement
in the given skill. I have assessed major improvements in the stated skill. In this context, now I
found myself very efficient enough in terms of performing negotiation with other individual in
an effective manner. Furthermore, with the help of this skill, I can perform negotiation with the
supplier of hotel Hilton. Thereby, I can provide several benefits to the cited company.
Besides this, with an aim to improve people skill I have only used one specific approach
such as training and development. However, further development in the given skill can also be
carried out if I will comply with some other approaches like reading books of famous author who
share their experience of developing interpersonal skill. Overall, it can be stated that, by
performing these kinds of little changes in the existing plan effectiveness of the same can be
enhanced (Williams and Allen, 2014). In addition to this, the original objective of cited firm is
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to provide high quality of services to the guest. In this context, I have assessed necessary
improvement in my time management skill. Thus, now I found myself very confident with regard
to deliver the services to the respective guest within the given specified time limit. Thus, with the
use of this ability I can maintain the satisfaction of my guest and can give significant
contribution in the sales and profits of hotel. Furthermore, I have also assessed improvement in
the negotiation ability. I can use this ability with an aim to negotiate with the buyers of the cited
firm. Through this skill, I can give information about the services which is being provided by the
respective hotel to its buyers in an effective way. Thus, I can meet the original objective of hotel.
3.2 Evaluating the effectiveness of personal leadership and management skill
It is essential for people to take measures with regard to assess effectiveness of the
personal leadership and management skill. This can be assessed with the use of technique like
bench marking (Hardina and et.al., 2006). In this technique, comparison will be carried out by
individual between its actual and standard performance. Through this way, person can assess as
whether it is going towards the right way or not. For instance, by implementing the bench
marking technique I have identified that, my skill of managing and dealing with people has
improved significantly in the eight month time period. This leads to showcase effectiveness of
the given personal development plan. However, ineffectiveness of the given development plan
will be judged if I will not be able to carry out my efforts in terms of performing necessary
improvement within people skill during 8 months tenure.
Furthermore, the effectiveness of the given development plan can also be judged if I will
be able to carry out practical implementation of the learned theoretical knowledge. For example,
I have learned all strategies related to managing my time in an effective way. Through applying
the gained knowledge in the real practical situation it helps me in assessing the effectiveness of
personal development plan.
3.3 Updating the personal development plan
Besides these given skill, there are some other skills identified which I need to improve in
order to give fruitful contribution to hotel Hilton. The skill consists of stress management,
decision making and problem solving skill etc. Thus, it can be considered that, these are the areas
in terms of skill which require further development (Emiliani and Emiliani, 2013). Following
personal development plan is prepared with respect to the given abilities.
UPDATED PERSONAL DEVELOPMENT PLAN
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Skills which require to be improve Ways to improve the given skills
Stress management I will read books and journals with an aim to
improve given skill. Furthermore, I will also
attain the training programs organized within
the country.
Decision making skill I will perform role play activity for the purpose
to improve the given ability. Furthermore, I
will also read autobiography of leaders who
have achieved success in market because of
their effective decision making ability.
Problem solving ability In order to improve problem solving skill I will
attend conferences and seminars. In addition to
this, I will also read the books of different
famous authors or leaders of corporate
industry.
There are some pros and cons associated with the above mentioned skills. For example,
the effectiveness of both decision making and problem solving skill will be occur if firm has
sufficient amount of time. This is because, unavailability of sufficient time will lead to hamper
the result of my decision. In addition to this, with the help of stress management I can manage
the stress of my co-workers. But, with an aim to manage the stress of my workers I will have to
organize number of activities within firm. This will raise the cost of enterprise.
CONCLUSION
From the whole report, it can be concluded that, t leadership and management skills have
greater importance within the corporation. With the help of given skill direction of employees
can be set. This will enable the manager of corporation with regard to attain their goals and
objectives in an appropriate manner. Furthermore, with the help of personal development plan,
individual can take measures towards specific skill in which they are lacking. In addition to this,
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it has also being assessed from the given report that, leadership and management skills of
managers are changed as per the culture and values followed by the corporation.
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