Personal Leadership and Management Report

This report provides a comprehensive analysis of personal leadership and management, focusing on the development of essential skills. It includes an analysis of the impact of organizational objectives, values, and culture on leadership and management roles, along with an evaluation of the necessary skills to support organizational goals. The report also features a personal assessment of leadership and management skills, identifying areas for development and outlining a personal development plan with clear objectives. Furthermore, it details the management of personal development, reviews the plan against original objectives, and analyzes areas for further growth. The report concludes with a reflection on the effectiveness of the development process and provides recommendations for future improvements.

Personal Leadership and
Management
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TABLE OF CONTENTS
INTRODUCTION................................................................................................................................3
TASK 1.................................................................................................................................................3
Analyse the impact of organisational objectives, values and culture on the leadership and
management role..............................................................................................................................3
Evaluate the leadership and management skills required to support the achievement of
organisational objectives..................................................................................................................5
TASK 2.................................................................................................................................................6
Assess your personal leadership and management skills and identify the personal development. .6
Assess the opportunities for the development of the leadership and management skills ...............7
Personal development plan with clear objectives to develop your leadership and management skills 8
TASK 3...............................................................................................................................................11
Manage your personal development of leadership and management skills...................................11
TASK 4...............................................................................................................................................12
Review your personal development plan against original objectives............................................12
The effectiveness of your development of leadership and management skills..............................14
Analyse areas for further development and update personal development plan...........................15
CONCLUSION..................................................................................................................................17
REFERENCES...................................................................................................................................18
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INTRODUCTION
Personal leadership and management will help in enhancing the personal skills of an individual
through its qualities and competencies. In order to manage effectively the work, of the organisation is
an important to being a good leader. This includes the skills and abilities of the top management which
helps the leaders to developed effective personal leadership styles (Clayton, 2014.). The other
significance include leading and managing high performance teams, which will improve the growth of
the personnel. It will also help in the innovating the new culture in the organization. The effective
leadership skills will helps company to enter new markets and sectors in the market place. Leaders can
improve their abilities through interpersonal skills which will helped their employees to discussed with
him and try to give opinions and ideas for the betterment of the organization. A good leader should
appreciate his subordinates on their work and should time to time motivate them to give better
performance.
For conducting the present research, Asda stores Ltd has been chosen. Asda is the British
supermarket retailer chain which is owned by the American company but its headquarters are situated
in the Leeds, United Kingdom (Asda, 2016). Presently, I am working as a General Manager in the cited
organisation that requires leadership skills to accomplish defined objectives and goals of the business
enterprise. This report comprises of four tasks in which first section is all about the impact of the
organisational objectives, its values and culture which demonstrate the leadership role. In addition to
this, It also requires its skills to helped in the accomplishment of the organisational objectives. The
second section is all about the personal assessment which enhances the personnel skills and helped in
developing the leadership skill plan. The third section focuses on the implementation of the plan and
fourth is all about the developments in the plan by analysing its impacts in the plan.
TASK 1
Analyse the impact of organisational objectives, values and culture on the leadership and management
role
The impact of organisational objectives, values and culture on the leadership and management
role are as been analysed. Asda deals with the products like grocery, general merchandise and financial
services. It is a core supermarket retail format which offers number of products and services. The
business firm also has mobile company which uses the existing network of EE. The objectives, values
and culture are interconnected to each other. If the objectives will get fulfil then, organisational values
will automatically rises (Neck, 2010). If both gets accomplished then culture of the Asda will go
smoothly. The firm's objectives inculcates to provide inexpensive and low-cost products and services to
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their customers. For example, to give affordable goods and services, the manager can achieve this
objective through reducing the packaging of the products and by this, they can achieve their goals. This
can be done through the manager which will intends to increase the amount of fresh products which
should now sold loose without any boxes (Anderson and Anderson, 2010). This will give positive
impact on the consumers because they are getting fresh products. It also helps the organisation to
invest less on the packaging material.
Asda's values constitutes the respect for the individual which can be customers or workforce,
seeking for the excellence and giving better service to their customers. The impact of the
organizational values on the leadership and management role are to ensure that at every level in the
firm, employees and departments can make the effective planning of the decisions (Marquis, B.L. and
Huston, 2009). For this, the company has taken initiatives to start a program which is the 25 hour
induction programme which is known as “Best Welcome”. In which business enterprise will values the
customers and employees ideas and opinions to share with their managers to improve their products'
productivity. Asda's culture defines the behaviour of their employees and customers within the
organization. The company is a conscience and faithful in doing right things to the customers,
workforce etc. The business entity of Asda states that loyalty is the main aspect of this organization and
whole business of Asda believes this. However, the culture plays an vital role in the good working
environment within an organization which will further helps the workforce to work impressively and
effectively (Finkelstein, 2009). The chosen company believes that every decision of employees makes
the influence in the organizational culture.
To achieve this culture in the firm, the Manager can provide good quality service to their
customers and value every individual of the business enterprise. In communicating duties as well as
responsibilities or for promoting ethical morals among the workforce, Asda need cooperative culture
which can influence their employees work behaviour. To accomplished this, Asda should be bound up
with its workforce and should provide justice at work (Voon and Ayob., 2011). The company can give
opportunity to all their workers and employees. To increase their customers base, firm can make
products and services accordingly to the needs, tastes, preferences, lifestyles and requirements of the
customers. The workforce should respect their customers and if this follows effectively, then there will
be a positive impact on the management as well as leader. This is because the main objectives of the
organization is already fulfilling that is, the market share is expanding, customers base is increasing
and profitability of the Asda is rising (Edwards and Watts, 2010). The organizational ethical values and
cooperative culture will also impact leaders as well as management in performing the work and tasks in
an effective manner.
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Evaluate the leadership and management skills required to support the achievement of organisational
objectives
The leadership and management skills required to support the achievement of organisational
objectives are as evaluated. The leadership and management skills are important in accomplishing the
goals and objectives of the company. The leadership skills which needed to achieve the organisational
objectives are as follows: Decision Making skills: The leader should know the effective decision making process for that
they need more knowledge and information to identifying that what good for organization and
which is best for the organization (Oreg and Berson, 2011). To take effective decisions for the
company, the manager should know the how to take take decisions for the firm so that they can
runs successfully. It helps in the establishing of plans and policies which needed in the
formation of business' procedures which helps in organizational performance. Communication skills: This is one of the essential skills which are needed by the manager to
manage their teams and employees. It helps in improvising the workflow and overall
productivity of the business enterprise (Hallinger, 2010). By enhancing the communication
skills, the manager will gain employee trust by which which they create transparency in the
organization. It will reduce the feelings of the uncertainty and will create positive work
environment among workforce. This skills will helps employees to open up with their ideas and
opinions and helps in achieving the objectives and goals.
 Analytical Skills: This is the essential ability which analyse the trends to know the abilities of
the employees and assist in dealing with the problems. The manager also discover a more
effective and efficient way to complete a particular job task (Buble, Juras and Matic, 2014). It
useful in the identifying the key and important objectives through which manger will use
appropriate information and knowledge. For example: the managers should be much efficient to
utilize the over production and this will be done through the analytical skills. The leader should
have that skills to utilize the the dead stocks of the retail stores.
The management skills are necessary to accomplished the organisational objectives and they are as
follows: Planning Skills: This is the important skills which is needed in the workplace to supervise and
manage the different tasks and responsibilities. In planning, the managers delegates the tasks to
their employees to done their work accordingly. This management skills is necessary in
allotting various works to their employees so that the work can done systematically (Clayton,
2014). The leaders are used scheduled the dates for the specific periods in which tasks should
be completed. The leader duty is assign check the various tasks and projects and this can be
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done through proper managing skills. Time management Skills: This is the most important skill which one have in their leadership
styles. This is because it is the ability to meet the deadlines and by which it can use their time
effectively. It can done by the experienced leaders which can properly assign the works and
complete their tasks on the given time. This skills also known as important organizational skills
(Effective communication, 2011). In this, managers wants its employees work should done on
the time and through this they can prioritize their work. For this skills, the managers should be
delegate, productive and know the time management skills effectively.
 Interpersonal Skills: It is the ability to get related with others, can create trust among
employees and try to know the things from the perspective of the employees. It is the
exaggerated of the communication skills but it also includes social and emotional skills
(Gagnon, 2012). This skill is needed in the organization because it will restrict the
misunderstandings and poor communications from the organization. This is because poor
coordination will lead to error in the organizational productivity which should be avoided as
soon as possible.
TASK 2
Assess your personal leadership and management skills and identify the personal development
The personal leadership and management skills which help me in achieving the leadership and
management skills are as follows: Decision making skills: I need to developed this skill which is the main aspect of the
organization. This skill helps in creating the decisions for the company which will assist in the
management to take take better decisions. Decision making is an crucial skill in top
management level which will give better decisions for the firm. To create the better decisions
helps in efficiency, organisational growth and development as well as the profitability for the
company (Importance of Motivation, 2013). The manager should emphasises on the decision
which are important and crucial for the organization and the decisions can be short term or long
term. The decision power skill is less in me which I have to enhance to build good
management. Communications Skills: For achieving organizational objectives, I must possess effective
communication skills which help me to properly communicate with my workforce so that, they
can easily attain the objectives. Effective communication between manager and employees also
helps in better relationship between these two which will result in improving their teamwork
and decision making process. Effective communication is necessary in the organization helps in
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deepen the connections to my colleagues and teammates. This helps in improvising teamwork,
decision making and problem solving (Leadership Theories, 2013). It enables to communicate
even negative or difficult messages with the employees without creating conflict or reducing
faith. The communications skills is great in me by which my works go smoothly without any
hindrances. Time management skills: This skill is most important part of the company which organizes the
task and responsibilities. But in this skill, I need time to manage my work and not able to
organize the work properly. So , for this, it results in missing my deadlines and work remain in
complete. This will affects in the work which was remain in-organized and the flow of the work
remain inefficient (Puccio, Mance and Murdock, 2010). This will show the poor work quality in
my work and which leads to higher stress levels in the individual. This all led to negativity in
my position that means the reputation of mine will decreased and will further lead to stalled
career. But the benefits of the effective time management are greater productivity and
efficiency, better professional reputation and increased opportunities for enhancement.
 Interpersonal Skills: This skills will includes some of the factors which I poses in my
management skills. This includes verbal communication with my employees and the listening
skills which is essential for managers to listens to their subordinates (Pedler, Burgoyne and
Boydell, 2013). I will try to listen to my teammates so that will create the good working
environment in organization. It will also helped in the reducing the conflicts and
misinterpretation between the teammates. This skills helps the individual to deal with their
tasks and responsibilities efficiently.
Assess the opportunities for the development of the leadership and management skills
In order to develop leadership and management skills various opportunities are present which
can be undertaken for managing all the activities within Asda in appropriate manner. Further,
management skills can be developed through training sessions which are organized within the
workplace on continuous basis (Daft, 2014). Moreover, training will support in managing all the key
tasks within the workplace in effective manner and in turn it is beneficial for the entire business. Apart
from this, taking advice from seniors is also one of the most effective way through which management
skills can be developed. Further, it is well known fact that in company like Asda efficient workforce
has been hired and due to this reason taking their advice for enhancing management skills is effective
in every possible manner. Moreover, the training sessions being organized within Asda on continuous
basis are effective through which knowledge in relation with managing tasks and other type of crucial
activities increases. Therefore, development of management skills with the help of training can directly
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contribute in boosting organizational productivity and can provide ample of opportunities to the
business such as conducting all the tasks as per plan etc. (Beausaert, Segers and Gijselaers, 2011). On
the other hand for development of leadership skills also various opportunities are present which I can
undertake.
Firstly I will listen effectively to others as it is the main quality of good leader to listen to others.
Moreover, through this I can know whether all the staff members within Asda are satisfied with the
working environment or not. Therefore, by listening to others on continuous basis I can easily develop
my leadership skills and in turn other individuals present within the workplace can be handled easily
and in efficient manner. Motivating others is also one of the best way which I can undertake for
development of my leadership skills (Nahavandi, 2009). I will consider different methods for
motivating others and this will assist me in managing others. Apart from this, it will support me in
encouraging others to take part in major affairs of the business and this will prove to be fruitful for
enterprise. Apart from this, in Asda various seminars are organized for leaders and this will support me
in enhancing my leadership skills. I can easily know about the effective ways to enhance leadership
skills such as decision making, time management, critical thinking etc. Moreover, this will provide me
proper support in managing others and I can easily contribute for management of workforce within the
workplace. On the other hand, I will take advice from other leaders who are already working in Asda
for longer period of time. This will directly assist me in enhancing my leadership skills and I can easily
manage team of large number of individuals who are working in Asda (Asda, 2016). On the other hand,
by handling conflicts of large number of individuals I will develop my leadership skills and this will
develop trust and confidence in individuals who are working in the enterprise. Through development of
leadership along with management skills it is possible for me to contribute in productivity
enhancement of Asda and it will assist in enhancing my personal performance also. Attending training
sessions, reading books and journals will support me in enhancing management and leadership skills
through which each and every operation within the workplace can be carried out efficiently by me.
Personal development plan with clear objectives to develop your leadership and management skills
In order to develop my leadership and management skills, I must focus on devising personal
development plan that support me in developing existing and potential skills that further assist me in
performing my activities within the organisation (SCOTT DeRUE and Ashford, 2010). For working as
General Manager in Asda supermarket, I must require to amend different skills that would support me
in achieving the organisational objectives. The other significance include leading and managing high
performance teams, which will improve the growth of the personnel. It will also help in the innovating
the new culture in the organization. The effective leadership skills will helps company to enter new
markets and sectors in the market place. Leaders can improve their abilities through interpersonal skills
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which will helped their employees to discussed with him and try to give opinions and ideas for the
betterment of the organization. A good leader should appreciate his subordinates on their work and
should time to time motivate them to give better performance.
Furthermore, for rendering services as General Manager in the supermarket, I must possess
different leadership as-well-as management skills that would support me in achieving the clear
objectives. For instance; rendering service as the cited post ensures me to take effective decisions for
employees and organisation so that it would support me in satisfying their needs and requirements.
In addition to this, it is essential for me to develop communication skills so that I can easily interact
with the staff and customers who visit the store for purchasing products. Therefore, it is essential to
devise an effective personal development plan that would support me in amending my existing and
future leadership and management skills.
Skills that
required to be
developed
Activities for developing the
existing and potential skills
Objectives for developing skills Time-period
1. Effective
communication
skills
 Enabling day-to-day
discussion and
meeting with the staff
members.
 Inspiring and
motivating them to
provide their
suggestions and
feedback.
 Proper listening to
their employees.
 The key objective of
amending
communication skills is
to ensure that I must
easily delegate daily
operational activities
among the staff.
 Another objective for
improving the
communication skills is
to smoother the
organizational activities
through building
effective relationship
among the staff and
employees.
2 months
2. Decision
making skills
1. Encouraging their
staff to provide
suggestion and
 The key objective for
developing decision
making skill is to ensure
3 months
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decisions for the
organisation.
2. Conducting formal
and informal
gathering
that I can easily
implement the strategy
within the organization.
3. Team
building skills
1. Formulating team
within the
supermarket.
 Another objective for
developing team
building skill is that
through this; I can easily
ensure enhancing the
team performance within
the supermarket.
1-2 months
4. Inter personal
skills
1. Activities must be
planned among the
supermarket in order
to interact with staff.
2. Proper
communication of
strategies to all levels
of employees.
1. Objective for developing
interpersonal skills is
that I can build effective
relationship among the
employees within the
Asda store through
enabling proper
communication.
5-6 weeks
5. Time
management
skills
1. Prioritising the daily
activities as per their
importance.
2. Planning activities
and delegating less
important activities to
lower level staff and
employees.
3. Creating checklist of
all the activities.
4. For managing the
time, allocate proper
time period to all the
2. However, the objective
for developing time
management skill is to
manage my time for
important and urgent
activities and to avoid
wastage of time.
3 weeks
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activities (Amagoh,
2009).
6. Stress
management
1. Encouraging brain
storming session
within the store.
2. Indulgence in
activities to remove
stress.
3. Proper relaxation
3. Further, the main
objective for developing
my stress management
skill is to manage stress
and tension level within
the store.
2-3 months
7. Attending
customers
1. Focusing on listening
customer feedback
and responses.
2. Meeting the
requirement of
customers.
4. The main objective of
amending these skills is
to provide effective
services to customers so
that they can engage in
re-purchasing of their
products (Nahavandi,
2009).
1 month
TASK 3
Manage your personal development of leadership and management skills
After constructing personal development plan for amending my leadership and management
skills I must focus on implementing the plan so that I can easily amend the required existing and future
skills. In addition to this, I must focus on documenting the required activities so that I can successfully
implement the plan within the organization. However, to manage my own personal development plan
of improving the leadership and management skills I must focus on different activities that is-
1. Record the learning and achievement- In order to implement the development plan I must
focus on recording the learning and achievement that I have gained while implementing the
development plan. Furthermore, recording the learning and experience will also assist me in
assuring that I have attain the required learning and progress through implementing the
development plan. In addition to this, through recording achievement and learning they can
easily track their learning and experience that I have gained. As, well as it will also assist in
taking appropriate action to improve the required skills that I have lacked.
2. Proper reviewing and monitoring of the plan- Another activity on which I must focus while
implementing the development plan is that I must regularly review the developed plan in order
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to successfully develop the leadership and management skills. I must monitor the plan on the
continuous or within specific time period so that I can easily take the corrective action to
overcome gap that hamper the development of required skills. In addition to this, with the help
of monitoring the development plan it may also overcome the incorrect activities that are
impose within the plan (Nguyen and Mohamed, 2011). Therefore, I can employ different
activities in order to amend the current and existing skills.
3. Self assessment- As I am in the position to implement the above devise development plan I
must focus on self assessment through conducting personal SWOT that support me in
determining the skills that I have gained through personal development plan. With the help of
self assessment I can easily engage in the lifelong learning process that will directly enhance
my own performance. In addition to this, to manage own personal development of leadership
and management skills self assessment plays significant role as it will critically reflect my own
learning and performance to ensure that I have attain or met the required skills or not.
4. Recording the individual learning- However, to implement the development plan successfully
I can also engage in recording the individual learning so that I can easily review the progress or
development of leadership and management skills. In addition to this, with the help of
recording the learning and easily devise my own learning curve that further assist me in
enhancing the learning. Moreover, with the help of recording the individual learning it will also
support me in taking the future decisions for the Asda store.
TASK 4
Review your personal development plan against original objectives
In order to plan for further developments I must monitor and review my personal development
plan against the original objectives. Moreover, reviewing the personal development plan will support
me in assessing the learning and experience that I have gained through implementing the personal
development plan (Beausaert, Segers and Gijselaers, 2011). It is essential to timely review the
development plan so that I can easily amend the existing and future skills that can also support in
boosting my career opportunities. Devising personal development plan plays significant role in
improving the focus of employees and also result in providing sense of direction to the employees.
Furthermore, personal development also benefit the organization in promoting development of their
staff and employees that further result in creating positive image of Asda in the retail industry. In
addition to this with reviewing my own personal development plan I can also accomplish my career
growth and prospect through enabling proper training and development.
The review of personal development plan against original objectives focuses on-
Key objectives Opportunities Current level of Success ratio Evidence
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