Personal Leadership and Management Skills at Tesco Report

This report provides a comprehensive analysis of leadership and management principles within the context of Tesco, a multinational retail company. The introduction highlights the significance of leadership and management in achieving organizational goals, emphasizing the roles of leaders and managers in decision-making and employee motivation. Task 1 examines the impact of organizational objectives, values, and culture on leadership and management roles, using Tesco as a case study. It evaluates the skills required to support the achievement of organizational objectives, including technical, interpersonal, and conceptual skills. Task 2 focuses on a personal development plan designed to enhance leadership and management skills, including self-assessment and identification of areas for improvement. It also explores opportunities for skill development, such as team building, communication, and problem-solving. Task 3 involves managing and reviewing the personal development plan, evaluating its effectiveness, and identifying areas for further development. The report concludes with a summary of the findings and recommendations for improving leadership and management practices within Tesco.

Personal
Leadership And
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Impact of organisational objective, values and culture on the leadership and management
roles. ...........................................................................................................................................1
Evaluate leadership and management skills requires to support achievement of organisational
objectives.....................................................................................................................................2
TASK 2............................................................................................................................................4
Personal development plan that support achievement of organisational objective.....................4
Opportunities for development of leadership and management skills.......................................5
Personal development plan with clear objectives to develop leadership and management skills.
.....................................................................................................................................................7
TASK 3............................................................................................................................................8
Managing personal development of leadership and management skills.....................................8
Review of personal development plan against the original objectives.....................................10
Evaluate effectiveness of personal development of leadership and management skills,..........10
Analyse area for further development and update of personal development plan....................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Leadership and management is very essential for successful ruining of organisation
(Aarons and et.al., 2015). This is an important part of company which help in effective decision
making and motivating employees for attaining goals and objective. Leadership and
management leads to creating confidences in employees as well as providing direction to
workforce of organisation. Both leadership and management aims at achieving goals and
objective of organisation by motivating employees. These function of organisation are crucial
components and it has huge difference between working of leadership and management styles.
For this report chosen company is Tesco. It is a British multinational company which is dealing
in groceries and general merchandise retail sector. Tesco was established in 1919 and founder of
this company is Jack Cohen. This report is based on analysing impact of organisational objective,
values or culture on leadership and management role. It consist of leadership and management
skills that helps in achieving objectives of organisation. It includes personal assessment plan for
skills and development as well as implementation of plan. This report also consist of reviewing
and analysing areas for further development of skills.
TASK 1
Impact of organisational objective, values and culture on the leadership and management roles.
Organisation is based on certain goals and values which affect working system and style
of company. Each and every employee of organisation works to achieve set targets and goals as
well as leaders or manages of organisation work with the aims of achieve set objective.
Organisational values, objective and culture have huge impact on roles of leadership as well as
management (Arnold and et.al., 2015). Both of this needs to work according to organisational
culture so that they can have maximum positive impact on business. Mangers and leaders have to
consider values of company and their decisions as well as actions should be based on values of
organisation. Impact on organisational objective, culture and values on roles of leadership and
management is mentioned below:
Impact of objective: Each and every function of organisation is based on achieve set
goals and objective. So mangers and leaders roles and responsibility is completely dependent on
objective and goals of organisation. There are short term as well as long term objective of
company which directly affects the role of leaders and manages in company. It is very important
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to set clear and specific objective of business so that leaders and mangers can carry out their
activities effectively and efficiently. Tesco company objective is to increase sales and profits by
providing valuable product and services to their customers. Roles of leaders and manages in to
motivate workforce of organisation to develop high quality products in order to achieve objective
of organisation. Clearly set objective of organisation will also leads to improve in productivity of
company
Impact of values: Ethical values and belief of organisation will affect the working style
of leadership and management. Both of them have to work according to values of organisation as
well as all strategies and decision taken by managers and leaders needs to be based on values of
company (Babalola, Stouten and Euwema, 2016). Tesco company values is established on the
ground of its customers and employees. Leaders and mangers role is to develop strategies and
take decision for welfare of organisation as well as it should be integrated with core values of
company. These values of organisation will help company to develop standard position in
market.
Impact of culture: Organisation culture refers to system through which organisation
carry out its functions as well as working style of employees. Culture of organisation have huge
impact on role of leadership and management. It is very important to analyse the culture and
environment of company before developing strategies for organisation. Organisational cultural
will help leaders and mangers in taking various important decisions for company. If organisation
have strict rules and regulation culture than leadership and management role is to carry out
activities by considering strict environment culture of company. Tecso culture is very positive
and friendly so role of leaders and manages will be based on organisational culture.
Evaluate leadership and management skills requires to support achievement of organisational
objectives.
In an organisation various activities are performed and to execute these activities some
skills are required (Bush, Bell and Middlewood, 2019). Some skills and abilities are needed by
management team to fulfil their tasks and achieve desired objectives in an organisation, these
skills are known as Management skills. In TESCO these skills guides managers to perform their
activities such as relationship with team members, interaction between them, team leading
qualities etc.
Management skills to achieve objectives of an organisation are such as:
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 Technical skills: The skills which are required by managers such as abilities and
knowledge to perform any activity to achieve desired objectives are termed as technical
skills. In context to TESCO , it can includes increment in sales, marketing of products
and services, promoting ideas and designing products which can help the organisation to
achieve their desired objectives.
 Interpersonal skills: These skills are defined as ability of a manager to maintain healthy
and sound environment in an organisation (DeConinck, 2015). TESCO can have this by
developing communication among employer and employees, motivating them to give
their best and provide chances to develop their creativity skills.
 Conceptual skills: The ability of a manager to find out creative and abstract ideas by
analysing and understanding situations. Conceptual skills are needed by head of a team to
regulate and processes work by creativity and greater ideas. TESCO can utilize these
skills to visualize organisation and work with different ans creative ideas.
Leadership skills to achieve objectives of an organisation is mention below:
Leadership skills in an organisation refers to that skills which helps and motivates
employees to work hard for achievement of goals and guide them to take right decision at right
time and place. Through leadership skills TESCO can improve their communication, effective
feedback, team building, creativity, patience, positivity and risk taking quality among employees.
Effective leadership increase employees participation in the activities of organisation, solve
conflicts and creating positive environment in the company. Leadership skills required to achieve
objectives in TESCO are such as:
 Communication skills: The most important skill in leadership is communication with
others effectively. TESCO can improve its working through calm and steady
communication flow between employer and employees (Fric and et.al., 2015). Through
regular discussion leader came to know about needs and wants of each and every
employee. It is the duty of leader to give and receive feedback regarding worker's
performances, this will create positive environment in-spite of negative.
 Integrity: It refers to maintain strong values and ethics in the company to achieve goals
in a proper ethical manner. Integrity also relates to trustworthiness and truthfulness of the
employees for the company. In context of TESCO, it is a well-known and respective
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organisation, here its necessary to develop integrity among the employees and customers
to achieve the organisational objectives.
 Innovation skills: TESCO can develop their business by promoting the innovations in
the organisation. A leader should know how to increase creativeness and innovations in a
company. A great leaders always supports innovations by own or others in company to
achieve objectives. Innovation in organisation leads towards achievement of targets and
solving issues and hindrances.
TASK 2
Personal development plan that support achievement of organisational objective.
Personal development plan is a study of evaluating skills of persons by considering safe
rating and others rating on skills. It is very important for identifying current leadership and
management skills in an individual (Gibson and Parkman, 2018). Personal development plan is a
process which help in improving skills of individual through determining and evaluating skills
on bases of other's and self feedback. Personal development plan is mention below with my
currents skills as well as rating in order to evaluated which skills needs to be developed.
My current skills My rating Others rating Difference
Communication skill 9 7 2 (Weakness)
Emotional intelligence 6 8 -2 (Strength)
Decision making 7 9 -2 (Strength)
Team building 9 7 2 (Weakness)
Motivation 7 9 -2 (Strength)
Delegation 8 7 1 (Weakness)
Problem solving 8 6 2 (Weakness)
Creativity and
innovation
7 8 -1 (Strength)
From the above mentioned skills and ratings it can be analysed that there are several
skills that are lacking. It is very important to develop and maintaining all of the skills for achieve
4

goals and objectives of organisation. These key skills are strengths and weakness in effective and
timely completion of required task.
Strength and weakness are evaluated careful on the bases on above mentioned skills. By
evaluating this, it will be quite easier to identify those are skills which are currently present and
which skills needs to be developed for attaining set goals and objectives. My strength and
weakness is mention below.
Strengths Weakness
My strengths includes motivation skills,
emotional intelligence skills, creativity or
innovation as well as decision making. All of
these skills are very essential in effective and
efficient leadership and management.
Emotional intelligence skills is very helpful in
understanding other emotions and handling
interpersonal relationship (Gopee and
Galloway, 2017). It leads to help in developing
effective motivation qualities. Motivation
improve performance of employees as well as
achieving set goals and objectives. Decision
making quality is very important for taking
right and quick decisions. Creative and
innovative ideas helps in dealing with complex
situations easily.
Weaknesses consist of communication, team
building, delegation, problem solving. These
affect my leadership and management skills.
Dues to lack of communication skills, I'm not
be to convey required task and strategies
effective. Because of this issue, I'm facing
issue in effectively delegating task to
employees. Team budding is very essential for
effective and efficient working of organisation.
Due to lack of this skills it have negative
impact on productivity of organisation. Lack of
problem solving skills effect relationship with
employees. It have negative impact on
employees because of unsolved problems
within organisation.
By analysing strength and weaknesses, it will help in identifying skill that will leads to
achieving goals as well as skill that needs to developing for effective and efficient leadership and
management qualities.
Opportunities for development of leadership and management skills.
There are various opportunities that can be achieved by developing skills which is
lacking (LeWong, 2017). Different opportunities for developing leadership and management
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skills such as communication, problem solving, team building and delegation skills. All these
skills are mention below.
 Team building: A Team is a group of members in an organisation created by manager or
leader for achievement of goals of an administration. Team building refers to the whole
process of forming a group of employees give their best to achieve objectives and create
opportunities in the future market. In TESCO, this skill create opportunities by: Providing
Group Mentoring, long discussions, take an employee to work day, providing
comfortable spaces, using ice-breakers in meetings, fun classes etc. In TESCO, it can
play an important function which helps employees to learn new skills and approaches. A
good team leads towards to achievement of maximum targets and profits. This can create
opportunities for a company to develop with enlarge scope for innovations and creation
in market.
 Communication: A good communicating environment creates harmony in the
organisation. It is important for company to maintain healthy atmosphere where
employee and employer can interact honestly and comfortable with working environment
(Hallinger, Dongyu and Wang, 2016). Manager can develop positive environment by
giving feedback in a proper manner to employees. Communication can create
opportunities for employees by: providing interactive working environment, supporting
workers, positive feedback, solving conflicts smoothly and one-to-one interaction. This
helps an organisation to develop greater opportunities for achievement of internal success
in future because good communication always leads towards ultimate attainment.
 Delegation: For many organisations delegation is an important task to perform
activities. Delegation refers to assignment of duties or authorities to another member or
subordinate for carrying out specific activities. In a company manager, leader or
supervisor delegates task to any subordinate with responsibility to complete it.
Delegation helps subordinate to be more creative and efficient, it also helps managers to
develop their talent and skills. Delegation of authority to subordinates leads to self
confidence in workers and enthusiasm. It will be an opportunity to be self aware, boost
team moral and skills development, improve efficiency and productivity, promotes
innovation and motivation (Kassotakis, 2017). It open paths for many workers to show-
off their talents in front of company which will be beneficial to achieve ascertain targets.
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 Problem solving: Problem solving skills refers to activity where solutions are find out in
orderly manner by using several methods. It is duty of manager or leader of a team to
solve conflicts and issues created by member to maintain harmony in company. When
problems are solved by managers, the relationship among employer ans employees are
resolved. Different strategies are prepared by a leader to figure out problems, in this hit
and trial method is used to solve conflicts among members. Managers and leaders follow
some skills to solve problems such as: communication, analysis, research, creativity,
active listening, dependability, decision making and team building. Problem solving
activity leads towards peace and harmony among team members and organisation. This
will create opportunity for an organisation to develop their working environment and
chances to increase productivity. In a company if there is less problems, there would high
productivity which helps an organisation to achieve targets.
Personal development plan with clear objectives to develop leadership and management skills.
Personal development plan needs to be build with clear objective. This development plan
includes objective that needs to be achieved by this plan, priority for achieve that skills, start and
end targets date which determine time duration for achieve set objectives and at last criteria for
judgement (Martin and et.al., 2016). This will help in identify who will evaluate set objectives.
Personal development plan is mention below with clear objective to develop leadership and
management skills.
Developme
nt
Objectives
Priority Activities to be
undertaken
Target Start
Date
Target End
Date
Criteria for
judgement
Communica
tion skill
Very high Group discussions and
encourage other to
contribute their
thoughts.
Meeting with term
members often.
Use written and oral
02/08/19 02/010/19 Senior
managers.
Employees.
Collogues.
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communication.
Start positive
communication.
Delegation high Establish priorities of
work.
Write all task.
Communicate or
delegate task though
text and emails also.
22/08/19 23/010/19 Employees.
Lines managers.
Supervisor.
Problem
solving
Listen actively.
Show respect.
Make more meetings.
Know and understand
term members.
19/08/19 22/09/19 Mentors.
Employees.
Manages.
Team
building
Value idea of each and
every team member.
Encourage trust and
cooperation among
team members.
Solve issues and
problems of
employees.
Establish term values
and goals.
10/08/10 10/10/19 Team members.
Senior
managers.
Team leader.
From the above mention table of personal development plan, it is very easily to identify
clear objectives that needs to be achieves as well as actions or activities that needs to be
conducted for achieving set goals and objectives.
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TASK 3
Managing personal development of leadership and management skills.
In order to manage personal development of leadership and management skills, it is very
important to improve skills which are lacking (Maurer, Hartnell and Lippstreu, 2017). There are
some skills which I needs to develop for effective and efficient working. These skills will help in
improving performance as well as attaining set goals and objective. It will leads to enhancing
management and leadership skills for better performance in Tesco organisation. Skills which I
needs to improve and develop includes communication skills, problem solving, delegation, team
building. These skills are mention below.
Communication skills: This skill is very important developing effective leadership and
management skills. In order to improve these skills I needs to learn how to speak confidently
with others in public area. It is quite important to have knowledge about person with whom we
are communication and by knowing audience we can communicate more effectively and
confidently (McGowan and K. Stokes, 2015). Group discussion is best methods to develop
communication skills. This will help in conveying ideas and view points on certain topic to other
as well as listening other idea also. Effective listening is very essential to improve
communication and developing positive communication will leads to strong relations.
Delegation skills: This skill is related to effectively managing and leading employee.
This is very important skills as it serve as a link between organisation and employees. In order to
develop effective delegation skill, I needs to understand which task needs to be delegated and
which task should be done by whom. For this it is very important to have knowledge about skills
and ability of employees so that right task should be assigned to them. It is essential to identify
priority of task so that all task can be completed at required time period. Task should not be only
delegated verbally but its needs to be assigned over text or email.
Problem solving: Problem solving is a very important skill that needs to be develop for
achieving set goals and objective of organisation. This skill helps in determining the sources of
problems as well as solution to it. For developing effective problem solving skill, I needs to
carefully and actively listen to problems of employees and analyse their problems deeply. It is
very important to research about the reason for problem and provide effective and creative
solution to those problem.
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Team building: For improving productivity and profitability of organisation it is very
important to develop an effective team in organisation. Building a wining team is a crucial for
leaders and mangers so that they can achieve set goals and objectives (Morden, 2017). In order to
develop this skill, I needs to be aware to issue between employees and relations of employee
within a team. By considering view point of all employees and providing values to their ideas
will leads to have positive impact on building team. A strong team can be build by
communicating all task clearly as well as giving one common task to whole team. This will
encourage team members to share information with each other and helping other employees of
team leads to develop a strong team.
TASK 4
Review of personal development plan against the original objectives.
Personal development plan needs to be match with original objective of organisation.
Tesco company deal in retail sector and provide groceries and general merchandise products.
Objective of this company is to provide valuable products to customers as well as enhancing
profitability of organisation (Osland, 2017). Company is developing various strategies in order to
gain larger market share and competitive advantage over other rival companies. Personal
development plan is quite effective and helpful in achieve goals and objective of organisation.
By increasing and developing communication skills, it helps in conveying clearly goals or targets
that needs to be achieved by employees. This will help in effectively delegating task to right
employees and it will leads to timely completion of task.
These skills help in understand employees of organisation as well as their skills and
capabilities. By improvement in communication skills, it helps in effectively motivating
employees to enhance their productive and it improve overall profitability of Tesco organisation.
Problem solving skill helps in will help in creating and maintaining positive environment in
organisation. By solving issues and problems of employees through creative and innovative way,
it will leads to increase in trust from employees. Solving problems of organisation and its
employees leads to development of strong team in organisation. After reviewing the personal
development plan with original objective of organisation it has been determined that I have
effective and efficiently enhanced some skills of leadership and management.
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Evaluate effectiveness of personal development of leadership and management skills,
There are various ways to evaluate effectiveness of personal development plan of
leadership and management skills. After determining personal development plan and developing
various skills of leadership and management (Pongpearchan, 2015). It can be analysed that it is
very important to analyse effectiveness of personal development. In order to identify this certain
ways which can be used is mentioned below:
Less conflict issue in organisation: By improving problems solving skills, it helps in
managing issue and conflicts of organisation in new and creative way. Personal development
plan effectiveness can be measure by identifying decrease in conflicts issues in organisation.
Through communication skills I am able to convey and communicate more effectively and
clearly. This is very helpful in solving issues or comfits of employees with other employees or
company.
Timely completion of task: Delegation skills has helped a lot in assigning task to right
person and this will leads to timely completion of all the task of organisation. It is very important
for organisation to complete all the required task completed within given time frame. By
developing delegation it is easy to priorities task and delegating right task to right employees.
Increase in productive of business: Increase in productive of business help in
determining effectiveness of personal development plan (Popli and Rizvi, 2015). By improving
team building skills and motivating team members to achieving set goals and objective of
organisation it directly affect increase in overall productivity of Tesco. Employees are helping
each other to complete task effectively and efficiently.
By evaluating effectiveness of personal development plan it can be analysed that I am
successful in developing different skills of leadership and management. Skills that is completed
achieved is problem solving and team building. But there are some skills which is not fully
developed as it required more time to fully achieve those leadership and management skills.
Communication skills require more time and practise to fully develop so this skills is not
completely developed. Delegation skill is very complex as well as it is also depended on others
skills and ability. This skill is also not completely develop as identifying which task to delegate
and to whom required some time and experience. So from above evaluation it is identify that
communication and delegation skills of leadership and management is not completed developed.
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Analyse area for further development and update of personal development plan.
After determining all those skills those are developed as well as not developed skills can
be evaluated. There are some skills which are not completely develop in me because of less time
and other factors (Qadri, 2016). Core skills which is very important to improved for developing
effective and efficient leadership and management quality in individual. Some skills are lacking
in me such as communication and delegation skills.
Developme
nt
Objectives
Priority Activities to be
undertaken
Target Start
Date
Target End
Date
Criteria for
judgement
Communica
tion skill
Very high More public
communication.
Develop confidence
while communicating.
Taking seminars and
conference meetings
015/10/19 015/12/19 Senior
managers.
Employees.
Collogues.
Delegation high Establish firms
priorities system.
Identify and analyse
strengths of
organisation
(Sadowski and et.al.,
2018).
Includes instructions
that needs to be
followed by employee.
25/10/19 24/12/19 Employees.
Lines managers.
Supervisor.
12

So in order to achieve those skills new personal development plan is made. This plan will
help in achieve and developing communication and delegation skills and it will help in achieve
set goals and objectives of organisation.
CONCLUSION
From the above report it can be concluded that there are various leadership and
management skills that needs to be developed. These skills will help in improving performance
of employees as well as achieving set goals and objective of organisation. There is huge effect of
organisational objective, values and culture on roles of leadership and management. It is very
important to evaluate several leadership and management skills that is helpful in achieving
objective of business. Personal development plan will help in identifying current leadership and
management skills in individual as well as skills that needs to be developed.
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