Personal and Professional Development Report: Skills & Strategies
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This report delves into the multifaceted realm of personal and professional development, examining key concepts such as self-managed learning, lifelong learning, and effective time management. It analyzes various approaches to self-improvement, including mentorship, seminars, and continuous professional development, with a focus on their application within the hospitality industry, specifically at Travel Lodge. The report includes a self-assessment of skills against professional standards and organizational objectives, utilizing SWOT analysis to identify strengths, weaknesses, opportunities, and threats. Furthermore, it outlines a detailed personal development plan with short, medium, and long-term goals, along with actionable strategies to achieve them, such as pursuing higher education, enhancing leadership skills, and improving communication abilities. The report emphasizes the importance of continuous evaluation and adaptation in the pursuit of both personal and professional growth, highlighting the benefits of self-managed learning for both individual employees and the organization.
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Contents
INTRODUCTION........................................................................................................................ 2
LO 1.......................................................................................................................................... 3
1.1........................................................................................................................................ 3
1.2........................................................................................................................................ 5
1.3........................................................................................................................................ 7
LO 2.......................................................................................................................................... 8
2.1........................................................................................................................................ 8
2.2...................................................................................................................................... 10
2.3...................................................................................................................................... 11
2.4...................................................................................................................................... 12
LO3......................................................................................................................................... 15
3.1...................................................................................................................................... 15
3.2...................................................................................................................................... 17
3.3...................................................................................................................................... 18
3.4...................................................................................................................................... 19
LO4......................................................................................................................................... 20
4.1...................................................................................................................................... 20
4.2...................................................................................................................................... 22
4.3...................................................................................................................................... 24
CONCLUSION.......................................................................................................................... 25
REFERENCES........................................................................................................................... 26
1
INTRODUCTION........................................................................................................................ 2
LO 1.......................................................................................................................................... 3
1.1........................................................................................................................................ 3
1.2........................................................................................................................................ 5
1.3........................................................................................................................................ 7
LO 2.......................................................................................................................................... 8
2.1........................................................................................................................................ 8
2.2...................................................................................................................................... 10
2.3...................................................................................................................................... 11
2.4...................................................................................................................................... 12
LO3......................................................................................................................................... 15
3.1...................................................................................................................................... 15
3.2...................................................................................................................................... 17
3.3...................................................................................................................................... 18
3.4...................................................................................................................................... 19
LO4......................................................................................................................................... 20
4.1...................................................................................................................................... 20
4.2...................................................................................................................................... 22
4.3...................................................................................................................................... 24
CONCLUSION.......................................................................................................................... 25
REFERENCES........................................................................................................................... 26
1
INTRODUCTION
The report helps to understand the various topics that are related to personal and
professional development. The report undertakes in consideration the different theories
and approaches of personal and professional development for overall development. The
various topics that are highlighted in the reports are self-managed learning, personal and
professional development plan and the significance of lifelong learning for personal and
professional development. In addition to this, the time management strategies and various
studies of various styles of communication have also been studied in the report. The report
also explains the significance of feedback and evaluation in the personal development.
2
The report helps to understand the various topics that are related to personal and
professional development. The report undertakes in consideration the different theories
and approaches of personal and professional development for overall development. The
various topics that are highlighted in the reports are self-managed learning, personal and
professional development plan and the significance of lifelong learning for personal and
professional development. In addition to this, the time management strategies and various
studies of various styles of communication have also been studied in the report. The report
also explains the significance of feedback and evaluation in the personal development.
2
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LO 1
1.1
APPROACHES TO SELF-MANAGED LEARNING
Self-managed learning is the process in which the individual takes the responsibility of
development of oneself by learning the various skills and abilities that are helpful for the
personal and professional development of the individual (Cunningham, 2017). This process
is very helpful to overcome the challenges and to achieve the ambitions. At the Travel
Lodge, the leadership and management have always found the method of self-managed
learning effective for development of employee performance and the work system of the
hotel. This article helps to elaborate on the various processes of self-managed learning and
the method that is most suitable for the employees of the Travel Lodge. The methods of
self-managed learning are as follows:
Learning resources (Classrooms and Training)
The different types of learning resources those are available such as the classrooms and
training that help to develop and detail understanding about selected topic and also help to
gain extra information about the topic (Tattum and Tattum, 2017). At Travel Lodge, the Staff
can have access to the various classrooms and training courses for self-managed learning.
Facilitate learning
Facilitate learning is a method in which an atmosphere is created for the individuals for
learning new skills and abilities. This method can be applied at Travel lodge for the
developing valuable skills and abilities (Tattum and Tattum, 2017).
Seminars
Staffs of also take benefits from the various seminars that are conducted in London and the
areas near the Travel Lodge, these seminars help to get focused knowledge and also give an
advantage of getting knowledge from experienced professionals.
3
1.1
APPROACHES TO SELF-MANAGED LEARNING
Self-managed learning is the process in which the individual takes the responsibility of
development of oneself by learning the various skills and abilities that are helpful for the
personal and professional development of the individual (Cunningham, 2017). This process
is very helpful to overcome the challenges and to achieve the ambitions. At the Travel
Lodge, the leadership and management have always found the method of self-managed
learning effective for development of employee performance and the work system of the
hotel. This article helps to elaborate on the various processes of self-managed learning and
the method that is most suitable for the employees of the Travel Lodge. The methods of
self-managed learning are as follows:
Learning resources (Classrooms and Training)
The different types of learning resources those are available such as the classrooms and
training that help to develop and detail understanding about selected topic and also help to
gain extra information about the topic (Tattum and Tattum, 2017). At Travel Lodge, the Staff
can have access to the various classrooms and training courses for self-managed learning.
Facilitate learning
Facilitate learning is a method in which an atmosphere is created for the individuals for
learning new skills and abilities. This method can be applied at Travel lodge for the
developing valuable skills and abilities (Tattum and Tattum, 2017).
Seminars
Staffs of also take benefits from the various seminars that are conducted in London and the
areas near the Travel Lodge, these seminars help to get focused knowledge and also give an
advantage of getting knowledge from experienced professionals.
3
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Mentorship
Mentorship is also an influential process for self-managed learning, staff can take an
advantage of the mentors in the Hotel and the various mentorship programmes that are
available for the hospitality industry.
BEST METHOD FOR MYSELF AND THE STAFF OF TRAVEL LODGE
The best method that can be adapted by the staff and me is the mentorship for the experts
in the hospitality industry (Cunningham, 2017). This process will help to identify and address
the crucial skills that are required to be successful, in addition to this mentorship will also
help in proper identification of strengths and weakness of individuals and provide
suggestions for development.
4
Mentorship is also an influential process for self-managed learning, staff can take an
advantage of the mentors in the Hotel and the various mentorship programmes that are
available for the hospitality industry.
BEST METHOD FOR MYSELF AND THE STAFF OF TRAVEL LODGE
The best method that can be adapted by the staff and me is the mentorship for the experts
in the hospitality industry (Cunningham, 2017). This process will help to identify and address
the crucial skills that are required to be successful, in addition to this mentorship will also
help in proper identification of strengths and weakness of individuals and provide
suggestions for development.
4
1.2
APPROACHES WITH WHICH LIFELONG LEARNING CAN BE ENCOURAGED
I started my education in the hospitality industry with form the college during which I
learned about the basics and the advanced approaches that are significant for in hospitality,
during my graduation I attained seminars and done training modules to make my skills
better, this helped me to get a job as an assistant manager at the Travel Lodge. During my
job at the Travel Lodge, I came to know to know that I have a certain weakness that needs
to be improved to reach the higher position in my job and perform better. The weakness
that I identified was related to communication skill and the leadership skill. When I went
through the various methods that helped me to improve my skills, my job performance
improved and it also helped to boost confidence in myself.
In the coming future I wish to attain the following objectives:
To reach the leadership portion in the Travel Lodge
To perceive higher education and additional certifications related to the travel
industry
To improve the professional performance at the optimum level
To achieve this method of lifelong learning that can use to encourage development in my
life and the staffs of the Travel Lodge, the methods that can be applied are as follows:
Networking
The other method that can be applied to the process of life-long learning is creating a
culture of networking in the travel lodge. This will help in improving the motivation of the
employees and also help to develop understanding (Pedler, 2011). Networking will also
support knowledge sharing and the experience sharing in the employees Travel Lodge.
Formal Learning
Various methods of the formal learning can be encouraged in the Travel Lodge for the
development of the life-long learning. The staff can share their experience of how acquiring
formal education helped in personal and professional development.
5
APPROACHES WITH WHICH LIFELONG LEARNING CAN BE ENCOURAGED
I started my education in the hospitality industry with form the college during which I
learned about the basics and the advanced approaches that are significant for in hospitality,
during my graduation I attained seminars and done training modules to make my skills
better, this helped me to get a job as an assistant manager at the Travel Lodge. During my
job at the Travel Lodge, I came to know to know that I have a certain weakness that needs
to be improved to reach the higher position in my job and perform better. The weakness
that I identified was related to communication skill and the leadership skill. When I went
through the various methods that helped me to improve my skills, my job performance
improved and it also helped to boost confidence in myself.
In the coming future I wish to attain the following objectives:
To reach the leadership portion in the Travel Lodge
To perceive higher education and additional certifications related to the travel
industry
To improve the professional performance at the optimum level
To achieve this method of lifelong learning that can use to encourage development in my
life and the staffs of the Travel Lodge, the methods that can be applied are as follows:
Networking
The other method that can be applied to the process of life-long learning is creating a
culture of networking in the travel lodge. This will help in improving the motivation of the
employees and also help to develop understanding (Pedler, 2011). Networking will also
support knowledge sharing and the experience sharing in the employees Travel Lodge.
Formal Learning
Various methods of the formal learning can be encouraged in the Travel Lodge for the
development of the life-long learning. The staff can share their experience of how acquiring
formal education helped in personal and professional development.
5
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Seminars
Seminars can be attended to engage in lifelong learning. A seminar helps to learn a specific
skill that helps in faster. As a manager, attending the seminars related to various skills can
help to develop a career and also support lifelong learning.
Continuous Professional Development
Continuous professional development is the process of constant evaluation, drafting, and
development of the skills that are required for overall development. The main approach of
the CPD is proactive as compared to the conventional learning process. CPD can be used by
the staff of the Travel Lodge for lifelong learning (Moon, 2013).
6
Seminars can be attended to engage in lifelong learning. A seminar helps to learn a specific
skill that helps in faster. As a manager, attending the seminars related to various skills can
help to develop a career and also support lifelong learning.
Continuous Professional Development
Continuous professional development is the process of constant evaluation, drafting, and
development of the skills that are required for overall development. The main approach of
the CPD is proactive as compared to the conventional learning process. CPD can be used by
the staff of the Travel Lodge for lifelong learning (Moon, 2013).
6
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1.3
BENEFITS OF SELF-MANAGED LEARNING
As an assistant manager of the Travel Lodge, self-managed learning helped me in personal
and professional life in the following ways:
Personal Benefits
With the help of self-managed learning, I was able to develop the professional skills
that helped to improve the performance of my team and myself.
Self-managed learning also helped to improve the confidence and it also helped to
develop a personality
My leadership skills improved with the help of self-managed learning, as it helped to
support the understanding of performance and team dynamics.
Self-managed learning helped me to achieve better work-life balance and I have
experience higher level of personal satisfaction (Bourner, 2011)
Professional Benefits
With the help of self-managed learning, the profits of the company improved as the
employees who learned about advancement in the hospitality industry shared their
experience with the leaders and application of their knowledge helped to improve
the company (Pedler, 2011).
Self-managed learning also helped to develop a mutual relationship with the
company, as Travel lodge supported the employees who were interested in self-
managed learning, their faith in the company improved.
Self-managed learning will also help to develop customer satisfaction in the hotel
7
BENEFITS OF SELF-MANAGED LEARNING
As an assistant manager of the Travel Lodge, self-managed learning helped me in personal
and professional life in the following ways:
Personal Benefits
With the help of self-managed learning, I was able to develop the professional skills
that helped to improve the performance of my team and myself.
Self-managed learning also helped to improve the confidence and it also helped to
develop a personality
My leadership skills improved with the help of self-managed learning, as it helped to
support the understanding of performance and team dynamics.
Self-managed learning helped me to achieve better work-life balance and I have
experience higher level of personal satisfaction (Bourner, 2011)
Professional Benefits
With the help of self-managed learning, the profits of the company improved as the
employees who learned about advancement in the hospitality industry shared their
experience with the leaders and application of their knowledge helped to improve
the company (Pedler, 2011).
Self-managed learning also helped to develop a mutual relationship with the
company, as Travel lodge supported the employees who were interested in self-
managed learning, their faith in the company improved.
Self-managed learning will also help to develop customer satisfaction in the hotel
7
LO 2
2.1
EVALUATION OF PERSONAL SKILLS AGAINST PROFESSIONAL STANDARDS FOR A HOTEL
MANAGER AND AGAINST ORGANISATIONAL OBJECTIVES OF TRAVELODGE HOTEL
The skills that I have as an assistant manager of the Travelodge are as follows, they have
been rated as one to five in the professional standards.
1. Started but need more practice 2. Able to do this with some help
3. Competent without help 4. Competent and able to help others
1 2 3 4 Evidence /Justify
your rating
MANAGEMENT of SELF
Use, evaluate and adopt a range of academic skills
(analysis, synthesis, evaluation, argument)
In managing the self
I am competent
without any help,
this can be evident
by the fact that I am
able to achieve my
personal targets and
goal that I set for
myself.
Manage your time effectively (meet deadlines, get to
appointments/classes on time)
Set realistic objectives, priorities & standards
Monitor, evaluate and adapt own performance
Clarify personal values
Evaluate your own potential for employment
Show intellectual flexibility (be willing to see that
there may be more than one way to solve a
problem)
Take responsibility for acting in a professional/
ethical manner
Deal with criticism constructively
MANAGING YOUR LEARNING
Take responsibility for your own learning and
I can manage my
learning but need
help to do good
8
2.1
EVALUATION OF PERSONAL SKILLS AGAINST PROFESSIONAL STANDARDS FOR A HOTEL
MANAGER AND AGAINST ORGANISATIONAL OBJECTIVES OF TRAVELODGE HOTEL
The skills that I have as an assistant manager of the Travelodge are as follows, they have
been rated as one to five in the professional standards.
1. Started but need more practice 2. Able to do this with some help
3. Competent without help 4. Competent and able to help others
1 2 3 4 Evidence /Justify
your rating
MANAGEMENT of SELF
Use, evaluate and adopt a range of academic skills
(analysis, synthesis, evaluation, argument)
In managing the self
I am competent
without any help,
this can be evident
by the fact that I am
able to achieve my
personal targets and
goal that I set for
myself.
Manage your time effectively (meet deadlines, get to
appointments/classes on time)
Set realistic objectives, priorities & standards
Monitor, evaluate and adapt own performance
Clarify personal values
Evaluate your own potential for employment
Show intellectual flexibility (be willing to see that
there may be more than one way to solve a
problem)
Take responsibility for acting in a professional/
ethical manner
Deal with criticism constructively
MANAGING YOUR LEARNING
Take responsibility for your own learning and
I can manage my
learning but need
help to do good
8
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personal growth (monitor, evaluate and adapt your
own performance; work towards long-term aims
and goals)
progress. The
various skills that I
have learned help to
belong to a variety of
discipline.
Demonstrate an awareness of learning processes
Set realistic objectives, priorities, and standards
Develop, evaluate & adapt learning strategies
Use learning in new or different situations/contexts
Learn through collaboration
Purposefully reflect on own learning and progress
PROBLEM-SOLVING
Identify the key features of the problem
I have good
problem-solving
skills, as I have
implemented to the
skill for the
professional and
personal life.
Think laterally about the problem
Conceptualize the issues
Identify the options
Identify solutions
Plan and implement a course of action
Carry out solutions
Monitor evaluate and adapt solutions and
outcomes
9
own performance; work towards long-term aims
and goals)
progress. The
various skills that I
have learned help to
belong to a variety of
discipline.
Demonstrate an awareness of learning processes
Set realistic objectives, priorities, and standards
Develop, evaluate & adapt learning strategies
Use learning in new or different situations/contexts
Learn through collaboration
Purposefully reflect on own learning and progress
PROBLEM-SOLVING
Identify the key features of the problem
I have good
problem-solving
skills, as I have
implemented to the
skill for the
professional and
personal life.
Think laterally about the problem
Conceptualize the issues
Identify the options
Identify solutions
Plan and implement a course of action
Carry out solutions
Monitor evaluate and adapt solutions and
outcomes
9
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2.2
DEVELOPMENT NEEDS AND THE ACTIVATES THAT WILL BE REQUIRED TO MEET THE
DEVELOPMENT NEEDS
SWOT analysis
The personal SWOT analysis will help to find out the comparative understanding of my skills
and abilities as a manager at the Travel Lodge (Rangkuti, 2015). The SWOT analysis is as
follows:
STRENGTHS
I am good at team management
skills, this helps me to overcome the
challenges with the help and support
of my team (Rangkuti, 2015)
I am having a good education in the
hospitality industry
I am having good money
management skills
I have good technical skills related to
the hospitality industry, that helps to
do my work with proficiency
WEAKNESS
I am not having proper
communication skills, due to which I
may work performance is affected
I am having poor self-discipline,
which affects my performance
I have poor fitness, due to which my
health is affected
Due to negligence sometimes I am
not able to perform well at
professional work
OPPORTUNITY
I have the opportunity to take higher
education
I have the opportunity to improve my
professional performance to reach a
higher position
I have a good opportunity to develop
Personal skills
I have an opportunity to achieve
better financial stability
THREATS
I will not be able to reach higher
portions in my job
Due to high competition, the growth
opportunity is less in my industry
Due to poor work-life balance, I may
suffer from lifestyle disorders.
10
DEVELOPMENT NEEDS AND THE ACTIVATES THAT WILL BE REQUIRED TO MEET THE
DEVELOPMENT NEEDS
SWOT analysis
The personal SWOT analysis will help to find out the comparative understanding of my skills
and abilities as a manager at the Travel Lodge (Rangkuti, 2015). The SWOT analysis is as
follows:
STRENGTHS
I am good at team management
skills, this helps me to overcome the
challenges with the help and support
of my team (Rangkuti, 2015)
I am having a good education in the
hospitality industry
I am having good money
management skills
I have good technical skills related to
the hospitality industry, that helps to
do my work with proficiency
WEAKNESS
I am not having proper
communication skills, due to which I
may work performance is affected
I am having poor self-discipline,
which affects my performance
I have poor fitness, due to which my
health is affected
Due to negligence sometimes I am
not able to perform well at
professional work
OPPORTUNITY
I have the opportunity to take higher
education
I have the opportunity to improve my
professional performance to reach a
higher position
I have a good opportunity to develop
Personal skills
I have an opportunity to achieve
better financial stability
THREATS
I will not be able to reach higher
portions in my job
Due to high competition, the growth
opportunity is less in my industry
Due to poor work-life balance, I may
suffer from lifestyle disorders.
10
2.3
IDENTIFICATION OF DEVELOPMENT OPPORTUNITIES TO MEET YOUR CURRENT AND
FUTURE DEFINED NEEDS
IDENTIFICATION OF
OPPORTUNITY
DEVELOPMENT OF
OPPORTUNITY
METHOD TO PROGRESS
Higher Education I can get higher education in
the hospitality industry, that
will help to improve my
knowledge and skills and
also help to improve the
scope to reach a better
position in my profession
To get enrolled in a program
that provides a facility of
higher education
Improvement In skill I can improve my skills
related to work
Be joining online and offline
courses related to skill
development
Improvement in a
professional performance to
reach a higher position
Improvement will in
professional performance
help to improve work-
related contentment
(Municipality, 2013)
I can spend more time in the
office and improve my
professional skills to the
higher position
Financial Stability To become financially
independent and confident
Saving money and investing
money
11
IDENTIFICATION OF DEVELOPMENT OPPORTUNITIES TO MEET YOUR CURRENT AND
FUTURE DEFINED NEEDS
IDENTIFICATION OF
OPPORTUNITY
DEVELOPMENT OF
OPPORTUNITY
METHOD TO PROGRESS
Higher Education I can get higher education in
the hospitality industry, that
will help to improve my
knowledge and skills and
also help to improve the
scope to reach a better
position in my profession
To get enrolled in a program
that provides a facility of
higher education
Improvement In skill I can improve my skills
related to work
Be joining online and offline
courses related to skill
development
Improvement in a
professional performance to
reach a higher position
Improvement will in
professional performance
help to improve work-
related contentment
(Municipality, 2013)
I can spend more time in the
office and improve my
professional skills to the
higher position
Financial Stability To become financially
independent and confident
Saving money and investing
money
11
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