Personal and Professional Development Report for Holiday Inn Hotel

This report focuses on personal and professional development within the context of the Holiday Inn hotel. It begins by defining and exploring different approaches to self-managed learning, including the use of the internet, seminars, and social networks. It also examines ways to encourage personal and professional learning through training, promotion, and appraisals, highlighting the benefits for both individuals and the organization. The report then assesses the author's current skills and competencies, including communication, leadership, and time management, and identifies areas for development through a SWOT analysis. It outlines opportunities to meet current and future needs, and proposes a detailed development plan with learning objectives, proficiency targets, and evidence of success. The report addresses solutions to work-based problems and communication styles, and provides an overview of effective time management strategies.

PERSONAL AND
PROFESSIONAL
DEVELOPMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Different approaches to self managed learning.....................................................................1
1.2 Different ways of personal and professional learning can be encouraged............................2
1.3 Benefits of self managed learning is there which include individual and organisational.....2
TASK 2............................................................................................................................................3
2.1 Own current skills and competencies with professional firm objectives..............................3
2.2 Identification of own development needs and activities.......................................................3
2.3 Identification Opportunity which meet current and future needs.........................................4
2.4 Development plan based on identified needs........................................................................5
TASK 3............................................................................................................................................6
3.1 Process and activities that require implement activity as planned........................................6
3.2 Documentation of development activities.............................................................................6
3.3 Reflection of learning against with aims and objectives.......................................................7
3.4 Update plan on basis of feedback..........................................................................................7
TASK 4............................................................................................................................................7
4.1: Solutions to work-based problems.......................................................................................7
4.2: Variety of styles and appropriate manner at various level...................................................8
4.3: Measure and use effective strategies of time management .................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Personal and professional development should be there as this help in having an effective
in the working style of people. Development process of procedure is that which do involve both
side employees and management in learning criteria as this make entity to meet up in challenges
and also help in attaining the desired goals and objectives (Yeh, Huang and Yeh, 2011).
Basically, learning time management skill, efficient and effective working with class which
reduce the stress in great way. Therefore, firm can go with determining the skills and ability of
employees which somewhere can help in development of the organization in great manner.
Report is based on Holiday Inn Hotel founded in year around 1950 and was founded by
Kemmons Wilson.
Assignment will include the approaches of self based learning with current skills and
competencies. It will also include all the plan for personal-and-professional-development in great
way. Even though it will also talk about solution to all problems and communicate in various
styles in having an effective management strategies in effective way.
TASK 1
1.1 Different approaches to self managed learning.
Self managed learning is such which result into having an better knowledge in different
ways in better way. Learning is that which can be done any time and it helps for longer period to
use such in effective way too (Stern and Brackett, 2012). Even though self managed learning can
be done with the use of various sources and it is be like conferences, seminars and internet with
social networking too. Some of these are as follows:
Internet: Internet can help people to learn everything in better way, even through
internet people can learn knowledge and abilities in perfect way which do help them to come up
in proper way too. Basically, on internet every kind of thing is available and through internet
learning is also done in great way as it includes an audio and visual criteria. Specific data and
information can be found over here which are written by journals and with authors too.
Seminar and conferences: people is such who learn various thing through seminars and
conferences too. This also help in learning in great way as because it also have learning through
having an audio and visual both. Basically, seminar is considered as experienced person which

leads to manage stage which do influence various thing and it is that which affect minds of
individuals that might help in development of different thing in effective manner too.
Social networks: It is that which consider the Facebook, Twitter and YouTube.
Moreover, having an maximum people which do spend there time and also look forward to see
some of the things in better way (Schoeman and Mabunda, 2012). Generally, individuals can
share crucial information through this to people who needs such. Even though learning can also
be done with social networks as knowledge can be gained in effective way.
1.2 Different ways of personal and professional learning can be encouraged.
Personal and professional learning of employees can help them to perform in great way in
the hotels and such thing directly help firm to attain there goals and objectives in proper manner.
Training and development is that scenario which do help human resource and individual to learn
many things in great way too. Learning of human resource through various sources can be
encouraged with help of some of the thing are as:
 Promotion is the criteria which can encourage people and employees to undergo with
learning process so that they can come to know about various thing and can be used at
workplace.
 Appraisal, it consider the learning in form of getting knowledge of how to increase in
performance and to use technology in effective manner so affectivity can be seen.
Encouragement of individual and employees of Holiday Inn is such which needs to be
developed in effective way. These criteria is such which also encourage people to learn different
thing in great way. It is such which include some points in firm where somewhere people do get
demotivated to work in great way and motivate such in better way which do help them in
managing different situation in right context (Russell and Korthagen, 2013). Basically,
employees are those which do fail in having an acceptance of changes in environment and also
having an learning that also adapt changes which also revamp performances.
1.3 Benefits of self managed learning is there which include individual and organisational.
Self managed learning is such which also develop the individuals as they can learn
various thing in there own context too. Basically, they can also lead have an learning in skills
and abilities to perform various things through internet, social networking etc. even though it is
that which receive new information and having an influence of mindset of individual in right

format. They do reduce cost of organisation in training and development program. It is like
having an benefit to the individual and organization as follows:
Individual SML: It is such which do help in increasing the skills and abilities in great
way. Some of those are like (facing challenges, self awareness with certain skills etc.). Basically,
individual do learn different thing with approaches to life and also lead to share some of the
things with colleagues that also make an compatible things in better way too.
Organisational SML: Affect of learning in company is as (better performances, increase
motivation and also leads to have an learning of abilities with responsibilities etc.) it is such
which do help in having an great relationship and also lead to have an master understanding of
business and expectation (Roeser, and et. al, 2012). Even though, things are those which do help
in attaining the main goals and objectives in effective way.
TASK 2
2.1 Own current skills and competencies with professional firm objectives.
In organisation human resource are such which is considered as the crucial aspect which
work for company so that they can attain there goals and objectives in great way. Even though, it
is required by company to evaluate the skills and competency of employees so that they can
perform in effective way in any situation (Robertson, 2016). Some of the skills which I pose in
me is communication skills, leadership skills and having an time management skills is such
which do help me in being look different from other.
 Communication: As I have to work with the team so I have to take care of this as how I
have to manage the whole team and needs to interact with them so that then can interact
with me in polite and in effective manner with having relations with staff members.
 Coordination: If there is an proper coordination is there in between the different
department of company then automatically, it will help me in completing the task within
the time period in great way.
 Leadership: As need to provide the right direction to employees so that they can perform
in better way and work or task can be done in effective way and even in before time too.
2.2 Identification of own development needs and activities.
Having an SWOT analysis is such which is considered as useful method as because it
somewhere help in getting the things according to the requirement for the development of growth

for having an accomplishment with set target and objectives too (Pillen, Beijaard and Brok,
2013).
Effective assessment of SWOT is being described as:
Strength Weakness Opportunities Threats
I never get hesitation
while working and can
face challenges.
Sometimes, not be
able to cope-up with
diverse group of
people.
Looking forward to
learn new skills which
do help me in
development of my
career.
There is an absence of
required capital in
good amount.
Capable of learning
new things from
different sources in
effective way.
Sometimes morale
goes down and
becomes difficult to
bring it up.
Learning through
training and
development is there
and it help in learning
various new skills and
knowledge too.
Competition with
other people is also
there and needs to be
considered to develop
these thing.
I know various things
to interact with
colleagues and higher
authority with
customer.
Having high emotion
and sentimental in
better way.
Maximum jobs are
there with opportunity
due to introduction of
new firm.
There is a limitation
with influence and
upliftment is there. s
2.3 Identification Opportunity which meet current and future needs.
Moreover, having an inner strength and weakness leads to get updated with existing
requirement and also future demands as well with determination of having an development
opportunity (López‐Pastor, Monjas and Manrique, 2011). Even though, it is such which is having
an essential identification which needs to consider the real or precise data with having an
effective role in growth process. Current and future needs as describe below:
 Current needs: according to above aspects, I need to minimise the hesitation issues and
also needs to have an exchanging opinions. So that I can share some of the problems and
personal issues needs to influence in performance of mine. Apart from which I need to

pay for some of the few attention and emotions because they need to have an affect on
my overall presentation too.
 Future needs: It is such which needs to identify self assessment and needs to get aware
about the things which have an high priority but also having an some of the drawbacks of
mine which do have an importance (Leahy and Wiliam, 2012). For instance, anger and
short tempered in nature. Therefore, it is such which needs to be improved in future as
well. So that effective work can be there in right context too.
2.4 Development plan based on identified needs.
Strategies and planning is such which has an overall personality development which is
required for me to overcome barriers which has an influence on my personal needs with
professional barriers. Even though appropriate plan needs to be made and stated as:
Learning
objectives
Current
proficienc
y
Target
proficienc
y
Developm
ent
opportuni
ties
Criteria
for
judging
success
Time
Scale
Evidence
1 I have to
minimise my
shyness
behaviour.
Change in
minute
affects.
Wanted to
have an
eradicatio
n with
problem
and having
an
interacting
with every
member.
Looking
forward to
attend the
training
and
developme
nt needs in
effective
way.
It can be
done by
conductin
g various
demo
classes in
perfect
way. `
3 weeks Required
to have an
availabilit
y of
managers.
2 I need to learn
and increase
my
confidence
level by
Needs to
look
forward to
have an
attendance
I need to
learn hoe
to be
confident
while
It is such
which also
make an
decisional
process by
2 weeks Owe to
manageme
nt.

having an
boosted
morale.
with
motivation
classes
too.
making an
effective
decision in
great way.
having an
sharing
views with
opinions.
3 Requires to
procrastinatin
g
Delay in
work
create
issues.
Wants to
complete
file on
time
Successful
leaders
should be
followed
Should
have an
testing.
1.5 weeks. Members
of staff.
TASK 3
3.1 Process and activities that require implement activity as planned.
Implementation of having an planned activities which is having an easy task and also
leads to take a lot time because many of them are not task and it states as:
 Assessment of plan: Having an evaluation of plan before having an implementation for
having an identification with hidden issues and problems (Glogowska and et. Al, 2011).
Needs to check feasibility and viability.
 Generating a vision: Having an creation of different thing for having an understanding
of long term and short term.
 Choosing group: Selecting of deserving and suitable of employees for having an
accomplishing planned task and activities in proper way.
 Involving directors: Suggestion is such which requires to have an high authority in an
efficient manner as well.
3.2 Documentation of development activities.
It is considered crucial thing for enterprises which do make an having effective
documentation of activities and strategies which is planned and having an development for
having an avoidance for postponing and delaying in work too (Gamrat and et. al., 2014). It takes
numerous tasks for deciding the uplift of personality as:
Improvement and preparing: This is such which distinguish different project which do
have interest with expert and having an individual. It is considered as PPD and leads to
accomplish the knowledge.

Change administration: Individual is having an different capacity which needs to
guarantee and having an entire inventive apparatuses and procedures additionally techniques that
do chose in fundamental way.
3.3 Reflection of learning against with aims and objectives.
According to above development plan needs to get aware with my inner strength and
weakness which needs to be done and has to be overcome with issues that are coming in with
completion of task and activity. Development plan and useful thing is such which attain the
personal and professional objectives in minimum time period. Even though I need to develop the
confidence level of mine with various programmes and sessions leads to attend counselling
classes. It is such which difficult is considered with relevant facts and figures that help in with
available opportunity. Although, I have some diverse qualities against points with destination
with developed as:
 Capacity to fence business and having an life hazard which do make an emerge.
 Beat the shrouded hindrances.
 Produce improving views with having an inventive personalities.
 Having an capacity which needs to determine troublesome thing in making an strides too.
3.4 Update plan on basis of feedback.
Learning
objectives
Current
proficiency
Target Opportunity to
improve
Time scale
Exchange
thoughts and
opinions
Cleared Having an
cancellation of
hesitation.
Take part in
decisional
process.
Nil.
Increase in
confidence level.
Requires analysis It requires final
assessment
Needs to make
plans and
strategies
1 months
Overcome the
sentimental
problem.
Improved Achieved Nil.

TASK 4
4.1: Solutions to work-based problems
In solving and overcoming the work based problem, some phases are mentioned below as
above:
Identify problems and issues- It is first and important stages in this manager play vital
role in identifying the main issues and problems in their organisation.
Perceiving regarded interest- It is nest phase which is more critical and important in
solving any kind of issue There will be a maximum need in order to analysis the better outcomes
of the issues (Forte and Flores, 2014). Thus, it is essential to administration to maintain the
requirement of a organisation on the antecedence.
Contra list of actual solution- In order to solving issues which are arise in the
organisation, company apply brain storming part which help them to easily overcome this
problem. Thus, in this highly needs to solve all issues in an effective and efficient manner.
Investigating the options- As per the financial resources as well as strength of the
organisation, it is necessary and important to select the accurate and better solution.
Practicability of option- In this, it is essential and significant in order to measure and
analysis the practicability of chosen option in the parts to external environment.
Contingency, Evaluating and controlling: It is identify as a last phase which is highly
needed to controlling the contingency plan in a systematic and effective way.
4.2: Variety of styles and appropriate manner at various level
There are different types of communication styles which need to be adopted by Holiday
Inn Hotel which are discussed as under:
Controller style: According to this style, the manager of Holiday Inn Hotel are autocratic
in nature in which the managers are solely took decisions without getting any suggestions and
views from their staff members. They are much comfortable in working solely in order to
achieve success individually (Eros, 2011). It will bring demotivation and dissatisfaction among
staff members as they are not getting opportunity to take participate in decisions making process.
Analyser style: Under this style, an individual may show interest and willingness in
performing delegated roles and responsibilities after analysing the result received in future. Such

individual have analytical skills, knowledge and abilities which help in adding some value to the
firm.
Supporter style: Under this style, an individual need to get support from other in
completion of allotted business activities. Due to having low skills and knowledge, their main
focus is to gain experience of work so as to help them in future.
Promoter style: Under this style, an individual are more interactive and show interest in
working in a team so as to give combined maximum efforts in achieving desire target within
limited period of time (Cleary and et. al., 2011). Such type of individuals are easily adjusted in
new environment due to which Holiday Inn Hotel get maximum support from them.
4.3: Measure and use effective strategies of time management
Holiday Inn Hotel is one of the largest hotel of United Kingdom which has attained large
number of loyal customers. Therefore, it is essential for an organisation to make an effective and
suitable strategies in order to operate different business functions on timely basis so as to
maximise the satisfaction level of customers. Such strategies may be related with:
Know to spend time: Through such strategy, the manager can able to allot time for
specific business activities and maintain a record about it (Berk and Meyers, 2015). Due to this,
the staff members should able to perform within pre-determined period of time.
Set priorities: Maintain the record of given task along with the time allotted, the
individuals are able to set priorities on the basis of their outcomes.
Schedule time properly: It is also essentially required for management of Holiday Inn
Hotel to set time frame for particular business activities which motivates employees to complete
task as quickly as possible.
Avoid multi tasking: It is important to separate each business activity in order to avoid
confusion which help employees in executing business activities in more effective and efficient
manner.
CONCLUSION
It has been concluded from the above project report that Professional and personal
development is essentially required for every organisation whether engaged in retail or
hospitality sector as it helps in developing skills and capabilities of employees due to which they
are able to contribute maximum efforts in achieving desired goals and objectives. There are
different approaches which are related with self managed learning includes online sources,

conferences and seminars etc. The management of Holiday Inn should required to identify the
needs and requirements of staff members at workplace which enable them to make an effective
decision to fulfil in order to achieve desired goals ad objectives within pre-determined time
period.