Report on Personal and Professional Development at Travelodge Hotel
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AI Summary
This report provides a detailed analysis of personal and professional development within the context of Travelodge Hotel. It begins with an introduction to the importance of these concepts and highlights the benefits of self-managed learning, including seminars, social networks, internet resources, mentoring, and interviews. The report then evaluates the individual's skills, identifies development needs, and outlines a personal and professional development plan. Furthermore, it examines the processes and activities required to implement the plan, incorporating continuous professional development. The assignment also addresses work-based problem-solving, communication styles, and effective time management strategies. The report concludes with a summary of the findings and provides references to support the analysis.
PERSONAL AND
PROFESSIONAL
DEVELOPMENT
PROFESSIONAL
DEVELOPMENT
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Table of Contents
INTRODUCTION ..........................................................................................................................4
TASK 1............................................................................................................................................4
1.1 Evaluation of self managed learning approach................................................................4
1.2 Purpose of increase lifelong learning method..................................................................5
1.3 Benefits of self managed learning....................................................................................6
TASK 2............................................................................................................................................7
2.1 Evaluation of skills...........................................................................................................7
2.2 Own development needs and activities..........................................................................10
2.3 Advance opportunities for meeting present and future needs........................................10
2.4 Personal and professional development plan.................................................................11
TASK 3..........................................................................................................................................13
3.1 Process and activities required to implement development plan....................................13
3.2 Development activities as plan.......................................................................................14
3.3 Personal learning in context for goal and objectives......................................................15
3.4 Improvement plan after assessment................................................................................16
TASK 4..........................................................................................................................................17
4.1 Solutions to work based problems..................................................................................17
4.2 Styles of communication at various levels.....................................................................17
4.3 Evaluate and use effective time strategies......................................................................19
CONCLUSION .............................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23
Calculation of questionnaire.................................................................................................26
INTRODUCTION ..........................................................................................................................4
TASK 1............................................................................................................................................4
1.1 Evaluation of self managed learning approach................................................................4
1.2 Purpose of increase lifelong learning method..................................................................5
1.3 Benefits of self managed learning....................................................................................6
TASK 2............................................................................................................................................7
2.1 Evaluation of skills...........................................................................................................7
2.2 Own development needs and activities..........................................................................10
2.3 Advance opportunities for meeting present and future needs........................................10
2.4 Personal and professional development plan.................................................................11
TASK 3..........................................................................................................................................13
3.1 Process and activities required to implement development plan....................................13
3.2 Development activities as plan.......................................................................................14
3.3 Personal learning in context for goal and objectives......................................................15
3.4 Improvement plan after assessment................................................................................16
TASK 4..........................................................................................................................................17
4.1 Solutions to work based problems..................................................................................17
4.2 Styles of communication at various levels.....................................................................17
4.3 Evaluate and use effective time strategies......................................................................19
CONCLUSION .............................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23
Calculation of questionnaire.................................................................................................26
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INTRODUCTION
Personal and professional development help an individual to grow and enhance their
skills. By leaning from different sources and technique a person can develop unique skills and
knowledge can also increase the knowledge area. This help in achieving desired success and
achieve all aims of the life. Organisation wants highly talented and skilled candidates which can
double their profits and expand their business in to new markets (McNiff, 2010). As candidates
help them in achieving business with their ultimate goals and vision, it is necessary to become
efficient enough to become part of such company. This assignment will enlighten the scenario of
Travelodge Hotel. This hotel is very famous and is the second largest hotel chain in United
Kingdom. They are operating in various countries such as Spain, New Zealand, Asia etc. The
main aim of this project is to identify various learning benefits, approaches, concepts for
effective learning that help in accomplishing aims and objective in proper manner. It will also
enlighten self managed learning, lifelong learning and skill evaluation.
TASK 1
1.1 Evaluation of self managed learning approach
The best way to learn something is to first analyse current needs and what's going on in
the business environment. This is the only reason to learn right things in effective manner. There
are different ways where I can learn different things and implement my learning within my hotel
to make activities more effective.
Seminars and conferences : These are the most efficient way for self managed learning
as this is the best place where people from different backgrounds share their innovative and
creative ideas, opinions, advices, suggestions ion different topics, etc (Moon, 2013). This help in
learning new things and help me to know more about different things. By attending business
conferences, I can improve my management skills and develop my personality. This will help me
to improve condition of my hotel.
Social networks : This is best way to get to know people and to get socialize with them.
This may include virtual and local community like Facebook, Twitter, etc. and other community
which are internet based. Here, people share their knowledge and information through bulletin
boards and different forums. This is an effective way to learn different things from people and
share their ideas with others through communication and by interaction with them.
Personal and professional development help an individual to grow and enhance their
skills. By leaning from different sources and technique a person can develop unique skills and
knowledge can also increase the knowledge area. This help in achieving desired success and
achieve all aims of the life. Organisation wants highly talented and skilled candidates which can
double their profits and expand their business in to new markets (McNiff, 2010). As candidates
help them in achieving business with their ultimate goals and vision, it is necessary to become
efficient enough to become part of such company. This assignment will enlighten the scenario of
Travelodge Hotel. This hotel is very famous and is the second largest hotel chain in United
Kingdom. They are operating in various countries such as Spain, New Zealand, Asia etc. The
main aim of this project is to identify various learning benefits, approaches, concepts for
effective learning that help in accomplishing aims and objective in proper manner. It will also
enlighten self managed learning, lifelong learning and skill evaluation.
TASK 1
1.1 Evaluation of self managed learning approach
The best way to learn something is to first analyse current needs and what's going on in
the business environment. This is the only reason to learn right things in effective manner. There
are different ways where I can learn different things and implement my learning within my hotel
to make activities more effective.
Seminars and conferences : These are the most efficient way for self managed learning
as this is the best place where people from different backgrounds share their innovative and
creative ideas, opinions, advices, suggestions ion different topics, etc (Moon, 2013). This help in
learning new things and help me to know more about different things. By attending business
conferences, I can improve my management skills and develop my personality. This will help me
to improve condition of my hotel.
Social networks : This is best way to get to know people and to get socialize with them.
This may include virtual and local community like Facebook, Twitter, etc. and other community
which are internet based. Here, people share their knowledge and information through bulletin
boards and different forums. This is an effective way to learn different things from people and
share their ideas with others through communication and by interaction with them.
Internet : This is the most effective way to learn vast variety of things as it includes
worldwide knowledge at one stop. There are many business related sites where various
professional have given their views. Internet basically allows people to surf information which is
written by others. Through these data and information, I can learn new things and develop my
skills and personality. With this tool, I can also adopt unique styles and theories which could be
helpful for my hotel. They also include experiences and ideas of successful business persons,
form there I can take their ideas and can implement in my hotel.
Mentoring: Mentoring is basically relationship oriented where there is one mentor and
another one is mentee who learn different things under the guidance of mentor. It is a long
process and requires time. It is necessary to build trust between mentor and mentee as this will
initiate effective learning.
Interviews: It is an effective process to learn something new and different thing. By
reading and taking interview, a person will come to know about other person to whom
interviewing is done.
Bulletin boards: Organisation uses bulletin boards in order to share critical information
with the staff. They are effective source for communicating public messages and employees will
come to know about that information.
Newsgroup: It is an online discussion forum accessible through Usenet. It mainly
contains discussion on different and new topic.
1.2 Purpose of increase lifelong learning method
Lifelong learning process includes continuous learning by oneself and that may include
personal analysis such as strength, weakness, opportunities and strength, in short SWOT
Analysis. By performing self analysis, I can know where I am lacking and can increase my skills
and knowledge area that will ultimately help me to grow and build confidence (Elliott, 2011). It
will also improve my communication and relationship with my staff members and superiors.
It is quite a necessary task to first analyse my strength, weakness, opportunities and
threats and then analyse what are the current needs and requirements for me in Travelodge Hotel.
As I am assistant manager and I should be proficient enough at all my tasks and activities.
Personal strategy: If I am to my way of personal development and self learning, then is
have to first strategize my learning process and then complete each targets one by one. In order
to increase knowledge area, I can read more books, newspaper, magazines, etc. In order to
worldwide knowledge at one stop. There are many business related sites where various
professional have given their views. Internet basically allows people to surf information which is
written by others. Through these data and information, I can learn new things and develop my
skills and personality. With this tool, I can also adopt unique styles and theories which could be
helpful for my hotel. They also include experiences and ideas of successful business persons,
form there I can take their ideas and can implement in my hotel.
Mentoring: Mentoring is basically relationship oriented where there is one mentor and
another one is mentee who learn different things under the guidance of mentor. It is a long
process and requires time. It is necessary to build trust between mentor and mentee as this will
initiate effective learning.
Interviews: It is an effective process to learn something new and different thing. By
reading and taking interview, a person will come to know about other person to whom
interviewing is done.
Bulletin boards: Organisation uses bulletin boards in order to share critical information
with the staff. They are effective source for communicating public messages and employees will
come to know about that information.
Newsgroup: It is an online discussion forum accessible through Usenet. It mainly
contains discussion on different and new topic.
1.2 Purpose of increase lifelong learning method
Lifelong learning process includes continuous learning by oneself and that may include
personal analysis such as strength, weakness, opportunities and strength, in short SWOT
Analysis. By performing self analysis, I can know where I am lacking and can increase my skills
and knowledge area that will ultimately help me to grow and build confidence (Elliott, 2011). It
will also improve my communication and relationship with my staff members and superiors.
It is quite a necessary task to first analyse my strength, weakness, opportunities and
threats and then analyse what are the current needs and requirements for me in Travelodge Hotel.
As I am assistant manager and I should be proficient enough at all my tasks and activities.
Personal strategy: If I am to my way of personal development and self learning, then is
have to first strategize my learning process and then complete each targets one by one. In order
to increase knowledge area, I can read more books, newspaper, magazines, etc. In order to
improve my soft skills and management skills, for that I can refer journals and articles written by
different professionals and business persons. I can also get classes to improve my technical
skills. These all will help me to improve my personal and will make me a better person. This will
ultimately beneficial for my hotel as I can not effectively guide my subordinates.
Personal and professional development plan: As mentioned above, I need to make a
plan and prioritize different tasks according to my needs. It is necessary for me to develop both
personal and professional skills as both play crucial parts in life. Professional and personal skills
will be needed while performing activities at the hotel because it included interaction with
management and with colleges. For proper development, I will analyse current need which I am
lacking and can improve as soon as possible in order to maintain my position in hotel. I can set
short as well as long term targets and slowly complete each targets. This training and
development procedures will encourage my morale and motivation level and now I can face
world with more confidence.
Continuous Professional Development: It provides a framework for learning and
developing activities which contributes towards individual's effectiveness as a professional.
Continuity is very important in CPD because learning does not stop and is a continuous process.
This is an effective approach for me as I can update my knowledge and skills on existing and
new areas of practice and can also keep professional qualification up to date. Travelodge Hotel
provides leaning activities so that employees as well as employers can learn different ways
through which tasks could be achieved. This approach will build up their confidence level and
will perform their duties more efficiently. The undertaking of CPD in context of an hospitality
organisation assures that customers are served in an improved manner resulting high repetition of
sales.
1.3 Benefits of self managed learning
There are several benefits of self managed learning. As I was capable enough to learn
different things from my own, it has benefited me at various stage of my life (Zepeda, 2012).
With self manager learning, I have improved various skills like problem solving,
communication, leadership and listening skills. Now, I have become more capable to perform my
duties and effectively handle my work with my subordinates. It has increased my strength and I
can face any problem and challenge coming to me. Following are some more benefits:
Benefits to self:
different professionals and business persons. I can also get classes to improve my technical
skills. These all will help me to improve my personal and will make me a better person. This will
ultimately beneficial for my hotel as I can not effectively guide my subordinates.
Personal and professional development plan: As mentioned above, I need to make a
plan and prioritize different tasks according to my needs. It is necessary for me to develop both
personal and professional skills as both play crucial parts in life. Professional and personal skills
will be needed while performing activities at the hotel because it included interaction with
management and with colleges. For proper development, I will analyse current need which I am
lacking and can improve as soon as possible in order to maintain my position in hotel. I can set
short as well as long term targets and slowly complete each targets. This training and
development procedures will encourage my morale and motivation level and now I can face
world with more confidence.
Continuous Professional Development: It provides a framework for learning and
developing activities which contributes towards individual's effectiveness as a professional.
Continuity is very important in CPD because learning does not stop and is a continuous process.
This is an effective approach for me as I can update my knowledge and skills on existing and
new areas of practice and can also keep professional qualification up to date. Travelodge Hotel
provides leaning activities so that employees as well as employers can learn different ways
through which tasks could be achieved. This approach will build up their confidence level and
will perform their duties more efficiently. The undertaking of CPD in context of an hospitality
organisation assures that customers are served in an improved manner resulting high repetition of
sales.
1.3 Benefits of self managed learning
There are several benefits of self managed learning. As I was capable enough to learn
different things from my own, it has benefited me at various stage of my life (Zepeda, 2012).
With self manager learning, I have improved various skills like problem solving,
communication, leadership and listening skills. Now, I have become more capable to perform my
duties and effectively handle my work with my subordinates. It has increased my strength and I
can face any problem and challenge coming to me. Following are some more benefits:
Benefits to self:
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It has helped me to increase my confidence and morale level.
It gave me the confidence to attend and interact with different business delegates and
customers in proper manner.
I have learnt different skills involving problem solving, listening, leadership skills, etc.
I have become more capable to perform my duties and handle my responsibilities in more
effective manner. Now I am able to guide and direct my employees in better manner and this has result in
greater profitability.
Benefits to organisation -
As I am the manager and I have to represent my business in outer world, so if I have to be
effective enough and represent a strong image of my hotel in front of others, this will
create a better image of my hotel in the market and thus will be more preferred by visitors
and customers.
This will help my company to attract large number of customer and it will result in more
profits to company.
This increases the efficiency and productivity of my hotel.
As a capable manager, my hotel can give tough competition to other competitors.
Better handling of employees and creating healthy environment within organisation.
TASK 2
2.1 Evaluation of skills
Self managed is an important thing that need to determined person skills and abilities
with the help of assessment of individual skills and abilities (Reeves, 2012). This will help in
maintaining such people ability who will identify appropriate performance in the large
competitive market place. The self evaluation skills that will assist in identifying an individual
who will stand at the competitive period of time.
PROFESSIONAL
SKILLS
PRESENT LEVEL
(1= poor, 2= weak, 3=
average, 4= good and 5
= excellent)
BEST EXAMPLE TOOLS TO
IMPROVE
Communication 3 Appropriate This skill can be
It gave me the confidence to attend and interact with different business delegates and
customers in proper manner.
I have learnt different skills involving problem solving, listening, leadership skills, etc.
I have become more capable to perform my duties and handle my responsibilities in more
effective manner. Now I am able to guide and direct my employees in better manner and this has result in
greater profitability.
Benefits to organisation -
As I am the manager and I have to represent my business in outer world, so if I have to be
effective enough and represent a strong image of my hotel in front of others, this will
create a better image of my hotel in the market and thus will be more preferred by visitors
and customers.
This will help my company to attract large number of customer and it will result in more
profits to company.
This increases the efficiency and productivity of my hotel.
As a capable manager, my hotel can give tough competition to other competitors.
Better handling of employees and creating healthy environment within organisation.
TASK 2
2.1 Evaluation of skills
Self managed is an important thing that need to determined person skills and abilities
with the help of assessment of individual skills and abilities (Reeves, 2012). This will help in
maintaining such people ability who will identify appropriate performance in the large
competitive market place. The self evaluation skills that will assist in identifying an individual
who will stand at the competitive period of time.
PROFESSIONAL
SKILLS
PRESENT LEVEL
(1= poor, 2= weak, 3=
average, 4= good and 5
= excellent)
BEST EXAMPLE TOOLS TO
IMPROVE
Communication 3 Appropriate This skill can be
skills communication are
required for
completing all the data
and information in
better way. It is
necessary for doing
regular interactions
among employees and
other staff members.
Along with this, it is
required for employees
is to provides effective
information to their
customers.
improved by attending
effective seminars and
conferences where
they need to listen with
concentration.
Leadership skills 3 It is important skills
that will help in
conducting effective
work in proper
manner. In this,
leadership skill can
help in reaching with
desired targets and
objectives in
appropriate way. This
is necessary for
company leader is to
perform work for
getting correct results
to an organisation.
For maintaining
leadership abilities,
firm can provides
conferences and
seminars which assist
them in enhancing
their skills and
knowledge for
effective performance.
Along with this, it will
aid in learning whole
team administration
skills and also know
how to take all
individual targets and
objectives.
required for
completing all the data
and information in
better way. It is
necessary for doing
regular interactions
among employees and
other staff members.
Along with this, it is
required for employees
is to provides effective
information to their
customers.
improved by attending
effective seminars and
conferences where
they need to listen with
concentration.
Leadership skills 3 It is important skills
that will help in
conducting effective
work in proper
manner. In this,
leadership skill can
help in reaching with
desired targets and
objectives in
appropriate way. This
is necessary for
company leader is to
perform work for
getting correct results
to an organisation.
For maintaining
leadership abilities,
firm can provides
conferences and
seminars which assist
them in enhancing
their skills and
knowledge for
effective performance.
Along with this, it will
aid in learning whole
team administration
skills and also know
how to take all
individual targets and
objectives.
Problem solving
skills
3 It is that ability and
skill which is
important for resolving
major difficult issues
and problems and also
assist in giving
accurate possible
solution in effective
way. Problem solving
skill can aid in
eliminating all
disputes and conflicts
within an enterprise
(Brody and Hadar,
2011). As a manager, I
require to solve such
main issue and
problem that will arise
within an organisation.
It is that skill which
can assist in resolve
major issues and
problems within an
enterprise and such
ability has been facing
various issues that can
be faced by people.
It is the best technique
and method that can
assist in improving
effective skills and
abilities which take
some time to resolve
huge disputes so this
will help in sharpen
their people mind and
they are capable for
resolving major issues
and problems in better
manner.
Listening skills 4 This is an essential
skill that can help in
improving their
listening skills and
For increasing
listening skill, an
individual should do
meditation for
skills
3 It is that ability and
skill which is
important for resolving
major difficult issues
and problems and also
assist in giving
accurate possible
solution in effective
way. Problem solving
skill can aid in
eliminating all
disputes and conflicts
within an enterprise
(Brody and Hadar,
2011). As a manager, I
require to solve such
main issue and
problem that will arise
within an organisation.
It is that skill which
can assist in resolve
major issues and
problems within an
enterprise and such
ability has been facing
various issues that can
be faced by people.
It is the best technique
and method that can
assist in improving
effective skills and
abilities which take
some time to resolve
huge disputes so this
will help in sharpen
their people mind and
they are capable for
resolving major issues
and problems in better
manner.
Listening skills 4 This is an essential
skill that can help in
improving their
listening skills and
For increasing
listening skill, an
individual should do
meditation for
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abilities and this will
provides best possible
solution that they
require to reach with
future time period.
concentrate on their
mind in better way.
This will also help in
maintaining and
improving various
conditions.
2.2 Own development needs and activities
It is necessary for an individual is to recognise their strength and weaknesses due to this
they can easily reach with such set goals and targets in proper manner (Kumari, 2011). SWOT
analysis will assist in getting brief data and information that are described as under:
Strength– My strengths are, I am good with handling customers and providing them
what they need, good in handling employees and directing them in proper direction. More
strengths includes, I have good communication skills and perform all my duties with discipline
and also maintain healthy environment within hotel.
Weaknesses- For this, a person require to know regarding such factors and they have to
do work to overcome with this type of conflicts. Apart from my strengths, I have certain
weaknesses and they are, I am weak in handling critical situations and cannot handle pressure
effectively.
Opportunities- Opportunities are the chances for me to grow and develop my skills and
knowledge in better manner. As I am manager in highly reputed hotel and hence I have many
options in other hotels where I can switch my job and grow. There are many opportunities for
which I can opt for. By better learning and skills development, I can increase my chances.
Threat- If there are opportunities, then threats are associated with it. If I am a manager in
a hotel, there must be bunch of other managers who are more capable then me and can get better
opportunities then me.
2.3 Advance opportunities for meeting present and future needs
It become difficult sometime to identity development opportunities in order to meet
current and development need (Avalos, 2011). One of the major development opportunity is to
provides best possible
solution that they
require to reach with
future time period.
concentrate on their
mind in better way.
This will also help in
maintaining and
improving various
conditions.
2.2 Own development needs and activities
It is necessary for an individual is to recognise their strength and weaknesses due to this
they can easily reach with such set goals and targets in proper manner (Kumari, 2011). SWOT
analysis will assist in getting brief data and information that are described as under:
Strength– My strengths are, I am good with handling customers and providing them
what they need, good in handling employees and directing them in proper direction. More
strengths includes, I have good communication skills and perform all my duties with discipline
and also maintain healthy environment within hotel.
Weaknesses- For this, a person require to know regarding such factors and they have to
do work to overcome with this type of conflicts. Apart from my strengths, I have certain
weaknesses and they are, I am weak in handling critical situations and cannot handle pressure
effectively.
Opportunities- Opportunities are the chances for me to grow and develop my skills and
knowledge in better manner. As I am manager in highly reputed hotel and hence I have many
options in other hotels where I can switch my job and grow. There are many opportunities for
which I can opt for. By better learning and skills development, I can increase my chances.
Threat- If there are opportunities, then threats are associated with it. If I am a manager in
a hotel, there must be bunch of other managers who are more capable then me and can get better
opportunities then me.
2.3 Advance opportunities for meeting present and future needs
It become difficult sometime to identity development opportunities in order to meet
current and development need (Avalos, 2011). One of the major development opportunity is to
set targets and after setting those goals, I have developed my skills and frame it: S (Specific) M
(Measurable)A (Achievable) R (Realistic) T (Time targeted).
By developing skills and knowledge, I can manage my work in more effective manner
and can resolve different matters easily. It will help me to grow and progress in future and will
able to face challenges. To improve, I have to attend different business seminars, conferences,
etc. From where I can learn different things and increase my skill. This will be beneficial for my
hotel.
By learning communication skill within 8 months, I can easily interact with customers
efficiently and fluently. I can address critical information to employees in proper manner. As I
am learning leadership skill, I am becoming more capable to direct and guide employees in right
manner and this result in better outcomes and results.
2.4 Personal and professional development plan
Short Term Plan (1 Year)
What How When(Start
date)
When (End date) Review
To become expert
in Excel
Video oriented
lessons, expert
help by software
professional,
practice on daily
basis.
24/01/18 24/01/19 It is necessary for
me to learn Excel
in order to record
relevant
information
related to
employees,
customers, etc.
Team
development
skills
Expert advice,
professional
trainings, study
experiences and
articles of
successful
managers.
01/02/18 01/12/19 This is a
necessary
approach to
increase my
efficiency as a
manager.
(Measurable)A (Achievable) R (Realistic) T (Time targeted).
By developing skills and knowledge, I can manage my work in more effective manner
and can resolve different matters easily. It will help me to grow and progress in future and will
able to face challenges. To improve, I have to attend different business seminars, conferences,
etc. From where I can learn different things and increase my skill. This will be beneficial for my
hotel.
By learning communication skill within 8 months, I can easily interact with customers
efficiently and fluently. I can address critical information to employees in proper manner. As I
am learning leadership skill, I am becoming more capable to direct and guide employees in right
manner and this result in better outcomes and results.
2.4 Personal and professional development plan
Short Term Plan (1 Year)
What How When(Start
date)
When (End date) Review
To become expert
in Excel
Video oriented
lessons, expert
help by software
professional,
practice on daily
basis.
24/01/18 24/01/19 It is necessary for
me to learn Excel
in order to record
relevant
information
related to
employees,
customers, etc.
Team
development
skills
Expert advice,
professional
trainings, study
experiences and
articles of
successful
managers.
01/02/18 01/12/19 This is a
necessary
approach to
increase my
efficiency as a
manager.
Medium Term Plan (2 – 3 Years)
What How When (Start
date)
When (End date) Review
PhD in business
administrations.
Taking classes in
reputed college.
05/01/18 31/12/21 It will increase
my knowledge
level and my soft
and hard skills.
Language training Lectures with
professional, you
tube tutorials.
02/05/18 24/10/20 It will help me to
interact with
people and clients
who speak
different
languages.
Long Term Plan
What How When (Start
date)
When (End date) Review
Senior manager in
MNC
Improving my
skills with time
and adapting
necessary talents.
20/10/18 25/04/20 Greater
opportunities in
future can be
grabbed by
increasing the
efficiency of my
skills and
knowledge.
Leadership skills By studying
different journal
written by
experts, listening
24/10/18 30/06/20 This will enhance
my opportunity as
a leader in future.
What How When (Start
date)
When (End date) Review
PhD in business
administrations.
Taking classes in
reputed college.
05/01/18 31/12/21 It will increase
my knowledge
level and my soft
and hard skills.
Language training Lectures with
professional, you
tube tutorials.
02/05/18 24/10/20 It will help me to
interact with
people and clients
who speak
different
languages.
Long Term Plan
What How When (Start
date)
When (End date) Review
Senior manager in
MNC
Improving my
skills with time
and adapting
necessary talents.
20/10/18 25/04/20 Greater
opportunities in
future can be
grabbed by
increasing the
efficiency of my
skills and
knowledge.
Leadership skills By studying
different journal
written by
experts, listening
24/10/18 30/06/20 This will enhance
my opportunity as
a leader in future.
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to experts,
learning about
different
leadership styles.
TASK 3
3.1 Process and activities required to implement development plan
In order to implement best development plan, it will be requiring assistance of some
activities and processes. Systematic planning play crucial role for leading and managing
development plan in effective manner (Croft and et. al., 2010). Some of them are discussed
below:
By implementing problem solving skill, organisation can resolve their problems easily
and in effective manner.
By better development, company can achieve all their targets and goals in efficient
manner. As there are several opportunities in outer world and to grab those, development
is required.
Key performance indicator: By applying KPI, company can effectively achieve its key
targets and objectives. Travelodge Hotel implement KPI in order to ensure the
accomplishment of various objectives and goals. The performance indicators with the
implementation of development plan will be the objectives which I have formed during
the plan. KPI helps me to target and achieve my goals and objectives within time limit.
This keeps me on track and follow my development plan properly. The appreciation from
the superior will be considered as a indicator for ideal performance in context of
professional development. This increases my performance with time and it become easier
for me to focus on my goals.
SMART Objectives: I have set my future goals and objectives that are specific in nature
and are measurable. I have set appropriate timing for each goals and achievable.
Time scale: By scheduling goals with proper time, I can learn new things and also
achieve my goals. Sometimes, better time scale leads to early accomplishment of
objectives.
learning about
different
leadership styles.
TASK 3
3.1 Process and activities required to implement development plan
In order to implement best development plan, it will be requiring assistance of some
activities and processes. Systematic planning play crucial role for leading and managing
development plan in effective manner (Croft and et. al., 2010). Some of them are discussed
below:
By implementing problem solving skill, organisation can resolve their problems easily
and in effective manner.
By better development, company can achieve all their targets and goals in efficient
manner. As there are several opportunities in outer world and to grab those, development
is required.
Key performance indicator: By applying KPI, company can effectively achieve its key
targets and objectives. Travelodge Hotel implement KPI in order to ensure the
accomplishment of various objectives and goals. The performance indicators with the
implementation of development plan will be the objectives which I have formed during
the plan. KPI helps me to target and achieve my goals and objectives within time limit.
This keeps me on track and follow my development plan properly. The appreciation from
the superior will be considered as a indicator for ideal performance in context of
professional development. This increases my performance with time and it become easier
for me to focus on my goals.
SMART Objectives: I have set my future goals and objectives that are specific in nature
and are measurable. I have set appropriate timing for each goals and achievable.
Time scale: By scheduling goals with proper time, I can learn new things and also
achieve my goals. Sometimes, better time scale leads to early accomplishment of
objectives.
Review: Reviewing is a crucial factor which requires going through all the goals and
their requirements several times as this provide information related to not achieved and
extent of achievement of goals, etc.
Intervention: in context of development plan, supervisor is provided with a right to
intervene in my activities and tasks so that correction can be carried out along with
overcoming derivation from the plan formed.
Source: Key Performance Indicator, 2018.
3.2 Development activities as plan
It requires systematic planning and process to formulate plan in right manner. Following
are some activities which is to be implemented in the plan and are mentioned below:
Communication skills: This skill is very important as this is primary requirement
because this allow to interact with customers and with employees in effective manner (Brody and
Hadar, 2011). From my development plan, I have improved my communication skills and now I
am fluent enough in many languages and can interact with anyone smoothly and effectively.
Problem solving skills: This skills help in resolving different problem arising in the
organisation. I have improved my problem solving skills over some period of time. With my
hard work and efforts I have completed my learning and now I am able to take better decisions at
the time of conflicts.
Team building: With this skill, employees can work together to achieve common goals
of organisation in proper manner. This is an efficient skill which should be present in a manager.
Illustration 1: Key Performance Indicator
their requirements several times as this provide information related to not achieved and
extent of achievement of goals, etc.
Intervention: in context of development plan, supervisor is provided with a right to
intervene in my activities and tasks so that correction can be carried out along with
overcoming derivation from the plan formed.
Source: Key Performance Indicator, 2018.
3.2 Development activities as plan
It requires systematic planning and process to formulate plan in right manner. Following
are some activities which is to be implemented in the plan and are mentioned below:
Communication skills: This skill is very important as this is primary requirement
because this allow to interact with customers and with employees in effective manner (Brody and
Hadar, 2011). From my development plan, I have improved my communication skills and now I
am fluent enough in many languages and can interact with anyone smoothly and effectively.
Problem solving skills: This skills help in resolving different problem arising in the
organisation. I have improved my problem solving skills over some period of time. With my
hard work and efforts I have completed my learning and now I am able to take better decisions at
the time of conflicts.
Team building: With this skill, employees can work together to achieve common goals
of organisation in proper manner. This is an efficient skill which should be present in a manager.
Illustration 1: Key Performance Indicator
As I am the manager, so it is necessary for me to develop good teams which can work towards
the achievement of company's goals and common targets. With my development plan, I have
learnt the meaning and importance of team building.
With better preparations of plans, best outcomes can be achieved and this will benefit
both, organisation as well as the employees.
SKILL DEVELOPMENT LEVEL TIME
Leadership skill Beginner level 2 months
Software skill ( Expertise in
Excel)
Intermediate level 5 months
Communication skill Advanced level 8 months
3.3 Personal learning in context for goal and objectives
Every person have different style to learn something. After knowing my style, I can
easily learn better. I can set my SMART objectives and with self managed learning I can
accomplish them and develop my skills and abilities. SMART objectives stands for, S (Specific)
M (Measurable)A (Achievable) R (Realistic) T (Time targeted).
By critically evaluating, I can record my learnings and achievement which will help me
while preparing modified plan for further development. With all learnings and development, I
have become a better person, got new skills and talents that provide me with ultimate confidence
(Mwalongo, 2011).
Following are the SMART Objectives that I have accomplished:
Specific: I have devised my development plan in effective manner so that I can learn
several things in short period of time. With this plan, I have learnt many skills which are
necessary for me to improve. First I established, what skills I want to learn, why it is
important for me to learn and what resources will be required by me to learn that skill.
Measurable: It is necessary for me to measure and track my goals in order to stay
motivated and focused. I have to track my progress and see how much is left to achieve.
Achievable: I have developed my realistic and achievable goals which I can achieve in
some period of time. In this I have to focus on, how I can achieve this goal?
the achievement of company's goals and common targets. With my development plan, I have
learnt the meaning and importance of team building.
With better preparations of plans, best outcomes can be achieved and this will benefit
both, organisation as well as the employees.
SKILL DEVELOPMENT LEVEL TIME
Leadership skill Beginner level 2 months
Software skill ( Expertise in
Excel)
Intermediate level 5 months
Communication skill Advanced level 8 months
3.3 Personal learning in context for goal and objectives
Every person have different style to learn something. After knowing my style, I can
easily learn better. I can set my SMART objectives and with self managed learning I can
accomplish them and develop my skills and abilities. SMART objectives stands for, S (Specific)
M (Measurable)A (Achievable) R (Realistic) T (Time targeted).
By critically evaluating, I can record my learnings and achievement which will help me
while preparing modified plan for further development. With all learnings and development, I
have become a better person, got new skills and talents that provide me with ultimate confidence
(Mwalongo, 2011).
Following are the SMART Objectives that I have accomplished:
Specific: I have devised my development plan in effective manner so that I can learn
several things in short period of time. With this plan, I have learnt many skills which are
necessary for me to improve. First I established, what skills I want to learn, why it is
important for me to learn and what resources will be required by me to learn that skill.
Measurable: It is necessary for me to measure and track my goals in order to stay
motivated and focused. I have to track my progress and see how much is left to achieve.
Achievable: I have developed my realistic and achievable goals which I can achieve in
some period of time. In this I have to focus on, how I can achieve this goal?
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Relevant: All goals set by me are relevant and necessary for me to improve as this has
increased my confidence level and open up various opportunities for me.
Time bound: I have set each goal with a deadline. This motivates me to achieve that
goals in specified time limit.
I have set different goals and objectives which I have to accomplish in given time in
order to increase my efficiency and knowledge. I have taken guidance and directions from
experts and professionals, so that I can adapt new skills and learn something new within set time
period. After some months, I have reviewed my own development and noticed that, I am lacking
behind in some goals which I set, such as team development and language skills, I need to cope
up with my goals in order to achieve in time. I am achieving one goal before the time period and
that is communication skill and will be able to learn it quickly.
3.4 Improvement plan after assessment
Following is the improvement plan after assessment of feedbacks given by different
people:
LEARNING
OBJECTIVES
CURRENT
PROFICIENCY
TARGET
PROFICIENCY
DEVELOPMENT
OPPORTUNITIES
TIME
SCALE/
REMARK
Communication
skills
Improved To achieve
organisational
goals and
objectives.
It has developed
opportunities for
development in
future.
Nil
Problem solving
skills
Improving Goals will be
achieved in
sometime.
Can get more
knowledge related to
problem solving
skills.
1 Month
Listening skills Improved Results are
accomplished
It was accomplished
within time.
Nil
Technological
skills
Improved Got objectives
done
Technical skills will
improve with time.
Nil
increased my confidence level and open up various opportunities for me.
Time bound: I have set each goal with a deadline. This motivates me to achieve that
goals in specified time limit.
I have set different goals and objectives which I have to accomplish in given time in
order to increase my efficiency and knowledge. I have taken guidance and directions from
experts and professionals, so that I can adapt new skills and learn something new within set time
period. After some months, I have reviewed my own development and noticed that, I am lacking
behind in some goals which I set, such as team development and language skills, I need to cope
up with my goals in order to achieve in time. I am achieving one goal before the time period and
that is communication skill and will be able to learn it quickly.
3.4 Improvement plan after assessment
Following is the improvement plan after assessment of feedbacks given by different
people:
LEARNING
OBJECTIVES
CURRENT
PROFICIENCY
TARGET
PROFICIENCY
DEVELOPMENT
OPPORTUNITIES
TIME
SCALE/
REMARK
Communication
skills
Improved To achieve
organisational
goals and
objectives.
It has developed
opportunities for
development in
future.
Nil
Problem solving
skills
Improving Goals will be
achieved in
sometime.
Can get more
knowledge related to
problem solving
skills.
1 Month
Listening skills Improved Results are
accomplished
It was accomplished
within time.
Nil
Technological
skills
Improved Got objectives
done
Technical skills will
improve with time.
Nil
TASK 4
4.1 Solutions to work based problems
There are several problems which keeps on arising in the organisation. As Travelodge
Hotel is facing major problem of high labour turnover, in that case they are not able to provide
their best services to their customers. Due to this problem, their image in deteriorating in the
hotel industry and customers are leaving their hotel because of dissatisfaction (Bauer, 2010). As
a assistant manager of Travelodge Hotel, I have to analyse the reasons why my hotel is facing
high turnover and I found out several reasons to this and they are excessive workloads, low
morale of staff, low employee motivation, mental health issues, ineffective communication, etc.
As staff is not able to meet its criteria and are unable to perform their duties properly,
now I have suggested some solutions to this wok problem and it is mentioned below:
Reward System: Managers can develop reward system and offer different and attractive
rewards to employees who perform well in their duties (Maskit, 2011). This will increase
employee's motivation and confidence level and they will tend to perform better next time.
Encourage communication: Employees are not communicating and interacting with
each other and due to this they are not able to communicate important details to each other. For
that managers can organise several activities in which every employee can participate together
and communicate with each other (Lago, 2010).
Training and development: By providing proper training programs, managers can
increase employee's knowledge and skills and this will lead to proper functioning of business
operations. With effective working, there will be less chances of conflicts and disputes. Training
can be provided to individual on personal and professional grounds as well with which they are
able to react to each other conforming with the ethical standards.
Team working: Managers can encourage employees to work as a team towards
achievement of goals. Team work increases trust and understanding between employees and thus
will lead to less conflicts and problems. The values which are underpinned in a team assures that
better performance outcomes are achieved.
4.2 Styles of communication at various levels
As Travelodge Hotel is facing high turnover rates due to above mentioned reasons and
required immediate attention of superiors to improve and reduce the turnover. As there is very
4.1 Solutions to work based problems
There are several problems which keeps on arising in the organisation. As Travelodge
Hotel is facing major problem of high labour turnover, in that case they are not able to provide
their best services to their customers. Due to this problem, their image in deteriorating in the
hotel industry and customers are leaving their hotel because of dissatisfaction (Bauer, 2010). As
a assistant manager of Travelodge Hotel, I have to analyse the reasons why my hotel is facing
high turnover and I found out several reasons to this and they are excessive workloads, low
morale of staff, low employee motivation, mental health issues, ineffective communication, etc.
As staff is not able to meet its criteria and are unable to perform their duties properly,
now I have suggested some solutions to this wok problem and it is mentioned below:
Reward System: Managers can develop reward system and offer different and attractive
rewards to employees who perform well in their duties (Maskit, 2011). This will increase
employee's motivation and confidence level and they will tend to perform better next time.
Encourage communication: Employees are not communicating and interacting with
each other and due to this they are not able to communicate important details to each other. For
that managers can organise several activities in which every employee can participate together
and communicate with each other (Lago, 2010).
Training and development: By providing proper training programs, managers can
increase employee's knowledge and skills and this will lead to proper functioning of business
operations. With effective working, there will be less chances of conflicts and disputes. Training
can be provided to individual on personal and professional grounds as well with which they are
able to react to each other conforming with the ethical standards.
Team working: Managers can encourage employees to work as a team towards
achievement of goals. Team work increases trust and understanding between employees and thus
will lead to less conflicts and problems. The values which are underpinned in a team assures that
better performance outcomes are achieved.
4.2 Styles of communication at various levels
As Travelodge Hotel is facing high turnover rates due to above mentioned reasons and
required immediate attention of superiors to improve and reduce the turnover. As there is very
bad communication between different levels of organisation and therefore it requires urgent
improvement. Travelodge Hotel is known for providing best customer services to their customers
and now they are not able to provide them with best of their services. This is happening due to
there is no proper communication between departments (Nofziger and et. al., 2010). As a
assistant manager, I will suggest different communication styles which can be followed within
organisation premises in order to improve present scenario. Some of them are mentioned below:
Assertive style: Travelodge Hotel can opt this style so that employees can easily express
themselves and share their feelings, desires, ideas and feelings, etc (Gibson, Dollarhide and
Moss, 2010). With this style of communication, employees can easily give their opinions and
advocate for their rights and needs without violating other's rights.
Passive – aggressive style: This style is not used by Travelodge Hotel, in this employee
may be passive from outside but from inside they are really aggressive. If any employees opt this
style, the he might feel incapable of dealing directly with the objects of their resentments
(Desimone, 2011). This is not followed in the hotel as this can worse the present condition.
Passive style: Employee using this type of communication act in different manner.
Generally passive communicators fails to express their feelings, needs, desires and ask other to
express themselves (Sutherland, Howard and Markauskaite, 2010). This style can be used in
some cases at different levels of organisation where managers are communicating their
subordinate needs to higher authority and with this they can communicate employees needs to
superiors present at higher level.
Verbal communication: This is one of the effective way to interact with each other. This
involves communication with words and more verbal communication will lead to increase in
productivity.
Non verbal communication: This is another effective communication methods. This
involves gestures, body languages, facial expression, etc (Black and Plowright, 2010). This is an
informal way to communicate feelings and emotions.
improvement. Travelodge Hotel is known for providing best customer services to their customers
and now they are not able to provide them with best of their services. This is happening due to
there is no proper communication between departments (Nofziger and et. al., 2010). As a
assistant manager, I will suggest different communication styles which can be followed within
organisation premises in order to improve present scenario. Some of them are mentioned below:
Assertive style: Travelodge Hotel can opt this style so that employees can easily express
themselves and share their feelings, desires, ideas and feelings, etc (Gibson, Dollarhide and
Moss, 2010). With this style of communication, employees can easily give their opinions and
advocate for their rights and needs without violating other's rights.
Passive – aggressive style: This style is not used by Travelodge Hotel, in this employee
may be passive from outside but from inside they are really aggressive. If any employees opt this
style, the he might feel incapable of dealing directly with the objects of their resentments
(Desimone, 2011). This is not followed in the hotel as this can worse the present condition.
Passive style: Employee using this type of communication act in different manner.
Generally passive communicators fails to express their feelings, needs, desires and ask other to
express themselves (Sutherland, Howard and Markauskaite, 2010). This style can be used in
some cases at different levels of organisation where managers are communicating their
subordinate needs to higher authority and with this they can communicate employees needs to
superiors present at higher level.
Verbal communication: This is one of the effective way to interact with each other. This
involves communication with words and more verbal communication will lead to increase in
productivity.
Non verbal communication: This is another effective communication methods. This
involves gestures, body languages, facial expression, etc (Black and Plowright, 2010). This is an
informal way to communicate feelings and emotions.
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Emotive style: People whose dominant style of communication is emotive, they have
action oriented behaviour when they talk. They might talk rapidly, can use vigorous hand
gestures while expressing their views.
Reflective style: This type of people first consider all information before expressing
their opinion or making a decision. Reflective communicators express their vies in a formal and
deliberate manner.
Directive style: This type of people have serious attitude and does not entertain nonsense
approach while communicating. They express strong opinions, use firm gestures and speak in
determined tones.
Supportive style: People of this type mainly relies on friendly persuasion in order to
convince people of their view. They display warmth and cooperation in their communications.
4.3 Evaluate and use effective time strategies
Time management strategies refers to identify where a manager should focus there
energy to accomplish their objectives (Cooke, 2012). It can assist to get things done more
efficiently to obviate work overload and stress from managers as well as employees, so that they
can focus on there work rather than turnover. Time management is a professional improvement
skill in Travelodge company which will help a manager throughout their career. They have finite
resources and from them they can implement effective strategies from those resources. As a
Illustration 2: Communication style
action oriented behaviour when they talk. They might talk rapidly, can use vigorous hand
gestures while expressing their views.
Reflective style: This type of people first consider all information before expressing
their opinion or making a decision. Reflective communicators express their vies in a formal and
deliberate manner.
Directive style: This type of people have serious attitude and does not entertain nonsense
approach while communicating. They express strong opinions, use firm gestures and speak in
determined tones.
Supportive style: People of this type mainly relies on friendly persuasion in order to
convince people of their view. They display warmth and cooperation in their communications.
4.3 Evaluate and use effective time strategies
Time management strategies refers to identify where a manager should focus there
energy to accomplish their objectives (Cooke, 2012). It can assist to get things done more
efficiently to obviate work overload and stress from managers as well as employees, so that they
can focus on there work rather than turnover. Time management is a professional improvement
skill in Travelodge company which will help a manager throughout their career. They have finite
resources and from them they can implement effective strategies from those resources. As a
Illustration 2: Communication style
assistant manger, I have suggested different time management strategies to my management and
they are mentioned below:
Focuses on their goals: It is one of the basic task is to focus on their objectives as they
are provided through superior authority of a company. Clear concept about goals will
facilitate to direct focus of employees towards their tasks and they will not get distract
from their work due to other unnecessary issues or conflicts (Hudson, 2013).
Set priority activities: Before starting something new, manager should focus on a work
which is more important. One of the most simplest way is to set priority to make a “to
do” list. This will enhance efficiency of a group or an individual.
Using planning tool: By listing the task on a schedule it will become a plan for an
organization. Manager should review plan regularly and make adjustment whenever is
needed. It is one of the most effective tool which can break down larger task into smaller.
Restriction on multi tasking: This aspect demonstrate that if a person lose time while
switching from one task to another, resultant, a loss of productivity may leads to
difficulty in maintaining focus on their objectives.
Delegation of work: Delegation means assigning duty for a task to their subordinate
which can increase an individual or employees interest towards their work, experience,
skills and also get authority to complete their task on time.
Minimize interruption: By using time strategies there will be more uninterrupted time
to get work on an important task, and hence it will be reliable or effective it would be.
they are mentioned below:
Focuses on their goals: It is one of the basic task is to focus on their objectives as they
are provided through superior authority of a company. Clear concept about goals will
facilitate to direct focus of employees towards their tasks and they will not get distract
from their work due to other unnecessary issues or conflicts (Hudson, 2013).
Set priority activities: Before starting something new, manager should focus on a work
which is more important. One of the most simplest way is to set priority to make a “to
do” list. This will enhance efficiency of a group or an individual.
Using planning tool: By listing the task on a schedule it will become a plan for an
organization. Manager should review plan regularly and make adjustment whenever is
needed. It is one of the most effective tool which can break down larger task into smaller.
Restriction on multi tasking: This aspect demonstrate that if a person lose time while
switching from one task to another, resultant, a loss of productivity may leads to
difficulty in maintaining focus on their objectives.
Delegation of work: Delegation means assigning duty for a task to their subordinate
which can increase an individual or employees interest towards their work, experience,
skills and also get authority to complete their task on time.
Minimize interruption: By using time strategies there will be more uninterrupted time
to get work on an important task, and hence it will be reliable or effective it would be.
Time management grid is all about showing the need of managing business activities in
suitable manner in order to accomplish activities in a defined time frame. Time Management grid
is being categorised onto four quadrants. Quadrant one focuses on the tasks which require
immediate attention, second quadrant focuses on the tasks which are crucial but does not require
immediate attention. Quadrant 3 focuses on tasks which are being urgent but are not important
for the business. The last quadrant focuses on activities that have no value to an organisation.
CONCLUSION
From the above report, it can be concluded that, personal and professional development
both are necessary for leading a successful life at an organisation. As they wants highly skilled
and talented people for their business so it become important for candidates to learn unique and
different skills which differentiate them from others. This assignment has covered different
scenario of Travelodge Hotel which is very famous in many countries. In order to achieve
success in future, every staff of hotel is learning new skills to facilitate success.
Illustration 3: Eisenhower Urgent/Important Principle.
suitable manner in order to accomplish activities in a defined time frame. Time Management grid
is being categorised onto four quadrants. Quadrant one focuses on the tasks which require
immediate attention, second quadrant focuses on the tasks which are crucial but does not require
immediate attention. Quadrant 3 focuses on tasks which are being urgent but are not important
for the business. The last quadrant focuses on activities that have no value to an organisation.
CONCLUSION
From the above report, it can be concluded that, personal and professional development
both are necessary for leading a successful life at an organisation. As they wants highly skilled
and talented people for their business so it become important for candidates to learn unique and
different skills which differentiate them from others. This assignment has covered different
scenario of Travelodge Hotel which is very famous in many countries. In order to achieve
success in future, every staff of hotel is learning new skills to facilitate success.
Illustration 3: Eisenhower Urgent/Important Principle.
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REFERENCES
Books and journals
McNiff, J., 2010. Action research for professional development: Concise advice for new action
researchers. Dorset: September books.
Moon, J.A., 2013. Reflection in learning and professional development: Theory and practice.
Routledge.
Elliott, J. ed., 2011. Reconstructing teacher education (Vol. 221). Routledge.
Zepeda, S. J., 2012. Professional development: What works. Eye on education.
Reeves, D. B., 2012. Transforming professional development into student results. Ascd.
Kumari, N., 2011. Personal therapy as a mandatory requirement for counselling psychologists in
training: A qualitative study of the impact of therapy on trainees’ personal and
professional development. Counselling Psychology Quarterly. 24(3). pp.211-232.
Avalos, B., 2011. Teacher professional development in teaching and teacher education over ten
years. Teaching and teacher education. 27(1). pp.10-20.
Croft, A., and et. al., 2010. Job-Embedded Professional Development: What It Is, Who Is
Responsible, and How to Get It Done Well. Issue Brief. National Comprehensive
Center for Teacher Quality.
Brody, D. and Hadar, L., 2011. “I speak prose and I now know it.” Personal development
trajectories among teacher educators in a professional development community.
Teaching and Teacher Education. 27(8). pp.1223-1234.
Mwalongo, A., 2011. Teachers' perceptions about ICT for teaching, professional development,
administration and personal use. International Journal of Education and development
using information and communication Technology. 7(3). p.36.
Bauer, W. I., 2010. Your personal learning network: Professional development on demand.
Music Educators Journal. 97(2). pp.37-42.
Maskit, D., 2011. Teachers’ attitudes toward pedagogical changes during various stages of
professional development. Teaching and Teacher Education. 27(5). pp.851-860.
Lago, C., 2010. On developing our empathic capacities to work inter‐culturally and inter‐
ethnically: attempting a map for personal and professional development. Psychotherapy
and politics international. 8(1). pp.73-85.
Nofziger, A.C., and et. al., 2010. Impact of peer assessment on the professional development of
medical students: a qualitative study. Academic Medicine. 85(1). pp.140-147.
Gibson, D.M., Dollarhide, C.T. and Moss, J.M., 2010. Professional identity development: A
grounded theory of transformational tasks of new counselors. Counselor Education and
Supervision. 50(1). pp.21-38.
Desimone, L. M., 2011. A primer on effective professional development. Phi delta kappan.
92(6). pp.68-71.
Sutherland, L., Howard, S. and Markauskaite, L., 2010. Professional identity creation:
Examining the development of beginning preservice teachers' understanding of their
work as teachers. Teaching and teacher education. 26(3). pp.455-465.
Black, P. E. and Plowright, D., 2010. A multi‐dimensional model of reflective learning for
professional development. Reflective Practice. 11(2). pp.245-258.
Cooke, N. A., 2012. Professional development 2.0 for librarians: Developing an online personal
learning network (PLN). Library Hi Tech News. 29(3). pp.1-9.
Books and journals
McNiff, J., 2010. Action research for professional development: Concise advice for new action
researchers. Dorset: September books.
Moon, J.A., 2013. Reflection in learning and professional development: Theory and practice.
Routledge.
Elliott, J. ed., 2011. Reconstructing teacher education (Vol. 221). Routledge.
Zepeda, S. J., 2012. Professional development: What works. Eye on education.
Reeves, D. B., 2012. Transforming professional development into student results. Ascd.
Kumari, N., 2011. Personal therapy as a mandatory requirement for counselling psychologists in
training: A qualitative study of the impact of therapy on trainees’ personal and
professional development. Counselling Psychology Quarterly. 24(3). pp.211-232.
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Online
7 Essential Time Management Strategies. 2017. [Online]. Available through
<https://www.liquidplanner.com/blog/7-essential-time-management-strategies/>.
[Accessed on 17th November 2017].
APPENDIX
Questionnaire
Q1 I am having strong belief as what is wrong factor, right or bad and good Yes
Q2 I react very often without considering the possible circumstance No
Q3 I solve the problem with the help of step by step approach No
Q4 I am having great faith that formal plans and policies are restricting people No
Q5 I having having reputation for words like direct, simply and I think Yes
Q6 I often analyse that actions which are based on feelings are very much sound
then those which are based on thoughts and analysis
No
Q7 I mainly like the sort of working where I am having ample time for
implementation and preparation
Yes
Q8 I am asking questions to people about the basic assumptions No
Q9 The most important thing is something works in practices or not No
Q10 I am actively seeking out new experiences in my business Yes
Q11 Whenever I hear about new plans and ideas I start working on them No
Q12 I am keen on activities such as watching diet, regular exercise and sticking to
a fixed routine
No
Q13 I am always taking pride in my job No
Q14 I am doing best with logical people and less with irrational people Yes
Professional development in education. 39(5). pp.771-783.
Online
7 Essential Time Management Strategies. 2017. [Online]. Available through
<https://www.liquidplanner.com/blog/7-essential-time-management-strategies/>.
[Accessed on 17th November 2017].
APPENDIX
Questionnaire
Q1 I am having strong belief as what is wrong factor, right or bad and good Yes
Q2 I react very often without considering the possible circumstance No
Q3 I solve the problem with the help of step by step approach No
Q4 I am having great faith that formal plans and policies are restricting people No
Q5 I having having reputation for words like direct, simply and I think Yes
Q6 I often analyse that actions which are based on feelings are very much sound
then those which are based on thoughts and analysis
No
Q7 I mainly like the sort of working where I am having ample time for
implementation and preparation
Yes
Q8 I am asking questions to people about the basic assumptions No
Q9 The most important thing is something works in practices or not No
Q10 I am actively seeking out new experiences in my business Yes
Q11 Whenever I hear about new plans and ideas I start working on them No
Q12 I am keen on activities such as watching diet, regular exercise and sticking to
a fixed routine
No
Q13 I am always taking pride in my job No
Q14 I am doing best with logical people and less with irrational people Yes
Q15 I take care of the data which is available with me and avoid directly jumping
to conclusion
No
Q16 I always like to have a direct decision after knowing about the alternatives No
Q17. I am more attached towards novel, practical and unusual ideas Yes
Q18. I don’t like any things which is not organised and fit things into a coherent
pattern
Yes
Q19. I always follow plans and policies as long as I think they are the effective
ways of getting all the things done.
No
Q20. I relate the actions with the general principles No
Q21. In the discussion I like to get towards the straight point Yes
Q22. I tend to maintain distance rather making formal relationship with people
working in organisation
No
Q23. I thrive on the challenges of making something new and innovative Yes
Q24. I always like to work with fun loving people No
Q25. I pay detail attention before coming towards the final conclusion Yes
Q26. I am finding difficult to produce ideas on impulse No
Q27. I believe on finding out the conclusion immediately No
Q28.I am very carefully doing the work not to reach towards the conclusion
immediately
No
Q29. I am having ample number of resources the more data will be there to
overthink
Yes
Q30. The people who are not taking things seriously are irritating me No
Q31. I listen to others point of view before putting forward my views Yes
Q32. I open tell to people what I feel No
Q33. In my decisions I like to watch manoeuvrings of other persons Yes
Q34. I respond to people spontaneously rather then making plans and policies No
to conclusion
No
Q16 I always like to have a direct decision after knowing about the alternatives No
Q17. I am more attached towards novel, practical and unusual ideas Yes
Q18. I don’t like any things which is not organised and fit things into a coherent
pattern
Yes
Q19. I always follow plans and policies as long as I think they are the effective
ways of getting all the things done.
No
Q20. I relate the actions with the general principles No
Q21. In the discussion I like to get towards the straight point Yes
Q22. I tend to maintain distance rather making formal relationship with people
working in organisation
No
Q23. I thrive on the challenges of making something new and innovative Yes
Q24. I always like to work with fun loving people No
Q25. I pay detail attention before coming towards the final conclusion Yes
Q26. I am finding difficult to produce ideas on impulse No
Q27. I believe on finding out the conclusion immediately No
Q28.I am very carefully doing the work not to reach towards the conclusion
immediately
No
Q29. I am having ample number of resources the more data will be there to
overthink
Yes
Q30. The people who are not taking things seriously are irritating me No
Q31. I listen to others point of view before putting forward my views Yes
Q32. I open tell to people what I feel No
Q33. In my decisions I like to watch manoeuvrings of other persons Yes
Q34. I respond to people spontaneously rather then making plans and policies No
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Q35. I am more attracted towards the techniques such as network analysis,
contingency planning and branching programmes
Yes
Q36. I worries if I had to rush to meet a deadline No
Q37.I judge ideas of people on practical merits Yes
Q38. I am having thought that people make me feel uneasy No
Q39. I am irritated with people who want to rush things No
Q40. The most important factor is to enjoy time then thinking about past or future No
Q41. I thought that judgement which are rely on thorough assessment of entire data
is most sounder as compared with those that are based on intuition.
Yes
Q42. I am trying to be specialist. Yes
Q43. While discussing things I usually present number instinctive thoughts. Yes
Q44. In gatherings I have presented numerous realistic views. Yes
Q45. Maximum but not, norms or regulations are violated. Yes
Q46. Most of the time I prefer to stay away from circumstances. No
Q47. I have often observed inconsistencies and weakness in arguments of other
individuals.
No
Q48. During balancing I talk maximum instead of listening. Yes
Q49. I have identified better option and more practical style for accomplishing
things.
Yes
Q50. According to my opinion written reports needs to be shorter and to the point. Yes
Q51. As per my perception rational, logical thinker can definitely win the day. Yes
Q52. I believe in discussing things with individual instead of getting engaged in
social meetings.
Yes
Q53. I like those members whomsoever are preferring realistically things instead
of theoretically.
Yes
Q54. While gatherings sometime I get impatient with irrelevance and divagate. Yes
contingency planning and branching programmes
Yes
Q36. I worries if I had to rush to meet a deadline No
Q37.I judge ideas of people on practical merits Yes
Q38. I am having thought that people make me feel uneasy No
Q39. I am irritated with people who want to rush things No
Q40. The most important factor is to enjoy time then thinking about past or future No
Q41. I thought that judgement which are rely on thorough assessment of entire data
is most sounder as compared with those that are based on intuition.
Yes
Q42. I am trying to be specialist. Yes
Q43. While discussing things I usually present number instinctive thoughts. Yes
Q44. In gatherings I have presented numerous realistic views. Yes
Q45. Maximum but not, norms or regulations are violated. Yes
Q46. Most of the time I prefer to stay away from circumstances. No
Q47. I have often observed inconsistencies and weakness in arguments of other
individuals.
No
Q48. During balancing I talk maximum instead of listening. Yes
Q49. I have identified better option and more practical style for accomplishing
things.
Yes
Q50. According to my opinion written reports needs to be shorter and to the point. Yes
Q51. As per my perception rational, logical thinker can definitely win the day. Yes
Q52. I believe in discussing things with individual instead of getting engaged in
social meetings.
Yes
Q53. I like those members whomsoever are preferring realistically things instead
of theoretically.
Yes
Q54. While gatherings sometime I get impatient with irrelevance and divagate. Yes
Q55. If I need to write an effective assignment then I need to thorough maximum
number of drafts before coming on terminal version.
Yes
Q56. I am eager to experience new things out to see if it might work in exercise. Yes
Q57. I always curious to reach at final result with a logical framework. Yes
Q58. I love to being with talkative personality. Yes
Q59. During gatherings or negotiations I mostly identify that I am a realist,
keeping individual to the constituent and ignore chaotic theorise.
No
Q60. I prefer to determine various options before setting my mind. No
Q61. While discussing things with other individuals I often identify that I am one
of the top most dispassionate and targets.
No
Q62. In meetings I like to adopt low profile than to acquire lead and do
conversation in best manner.
No
Q63. I love to connect recent actions with a longer term in a bigger image. Yes
Q64. Whenever things are going on a wrong track then I prefer to shrugging it off
and put it down for experiencing.
No
Q65. I always reject unrestrained, instinctive thoughts as it becoming impractical. No
Q66. Its better to think properly before making any action. Yes
Q67. In order to balance I always prefer listening instead of talking. Yes
Q68. I incline to become tough on those individual whosoever are facing problem
while adopting logical frameworks.
Yes
Q69. Most of the time I believes that end justifies the actual meaning. Yes
Q70. I never mind hurting feelings of people until and unless works needs to be
done.
Yes
Q71. I identifies the formality of having particular target and plans stifling. No
Q72. I am that kind of people who always puts living into occasion. Yes
Q73. I always do all the things that is expedient for getting the job done. Yes
number of drafts before coming on terminal version.
Yes
Q56. I am eager to experience new things out to see if it might work in exercise. Yes
Q57. I always curious to reach at final result with a logical framework. Yes
Q58. I love to being with talkative personality. Yes
Q59. During gatherings or negotiations I mostly identify that I am a realist,
keeping individual to the constituent and ignore chaotic theorise.
No
Q60. I prefer to determine various options before setting my mind. No
Q61. While discussing things with other individuals I often identify that I am one
of the top most dispassionate and targets.
No
Q62. In meetings I like to adopt low profile than to acquire lead and do
conversation in best manner.
No
Q63. I love to connect recent actions with a longer term in a bigger image. Yes
Q64. Whenever things are going on a wrong track then I prefer to shrugging it off
and put it down for experiencing.
No
Q65. I always reject unrestrained, instinctive thoughts as it becoming impractical. No
Q66. Its better to think properly before making any action. Yes
Q67. In order to balance I always prefer listening instead of talking. Yes
Q68. I incline to become tough on those individual whosoever are facing problem
while adopting logical frameworks.
Yes
Q69. Most of the time I believes that end justifies the actual meaning. Yes
Q70. I never mind hurting feelings of people until and unless works needs to be
done.
Yes
Q71. I identifies the formality of having particular target and plans stifling. No
Q72. I am that kind of people who always puts living into occasion. Yes
Q73. I always do all the things that is expedient for getting the job done. Yes
Q74. I instantly get bored with methodological and elaborated activity. Yes
Q75. I am curious to explore basic things, principles, beliefs and approaches
underpinning activities and sessions.
Yes
Q76. I always keen interested in identifying believes of various individuals. Yes
Q77. As per my views, meetings needs to run on methodical lines, sticking to
specific agenda and so on.
Yes
Q78. I lead clear of prejudiced or ambiguous subject. Yes
Q79. I always enjoyed the dramatic event and excitement of complex
circumstances.
Yes
Q80. Most of the individual identified me insensitive to their feelings. Yes
Calculation of questionnaire
1 7 2 8
21 11 22 12
23 29 33 6
41 4 15 28
13 34 40 32
38 18 19 20
56 27 43 42
64 5 35 3
Q75. I am curious to explore basic things, principles, beliefs and approaches
underpinning activities and sessions.
Yes
Q76. I always keen interested in identifying believes of various individuals. Yes
Q77. As per my views, meetings needs to run on methodical lines, sticking to
specific agenda and so on.
Yes
Q78. I lead clear of prejudiced or ambiguous subject. Yes
Q79. I always enjoyed the dramatic event and excitement of complex
circumstances.
Yes
Q80. Most of the individual identified me insensitive to their feelings. Yes
Calculation of questionnaire
1 7 2 8
21 11 22 12
23 29 33 6
41 4 15 28
13 34 40 32
38 18 19 20
56 27 43 42
64 5 35 3
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24 14 10 61
63 37 25 16
36 58 31 57
59 62 48 26
76 9 17 66
53 30 60 39
78 65 77 49
44 46 55 47
51 72 73 52
74 54 67 68
75 50 45 70
79 80 69 71
Activist Reflector Theorist Pragmatist
63 37 25 16
36 58 31 57
59 62 48 26
76 9 17 66
53 30 60 39
78 65 77 49
44 46 55 47
51 72 73 52
74 54 67 68
75 50 45 70
79 80 69 71
Activist Reflector Theorist Pragmatist
1 out of 29
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