Personal and Professional Development Report for Hilton Hotel Staff

This report delves into the realm of personal and professional development (PPD), focusing on self-managed learning within the context of a Hilton Hotel. It explores various approaches to self-managed learning, such as seminars, social networks, and the internet, highlighting their benefits for both individuals and organizations. The report includes a skills assessment, identifying current competencies and areas for improvement, along with a detailed PPD plan. It also discusses the importance of lifelong learning, communication styles, and time management strategies to address work-based problems effectively. Furthermore, the report emphasizes the advantages of PPD for both individual growth and organizational success, presenting a comprehensive overview of how PPD can enhance skills, knowledge, and overall performance.

PERSONAL AND
PROFESSIONAL
DEVELOPMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Approaches to self-managed learning..............................................................................1
1.2 Ways in which lifelong learning in PPD context.............................................................2
1.3 Benefits of self-managed learning....................................................................................3
TASK 2............................................................................................................................................4
2.1 Own current skills and competencies...............................................................................4
2.2 Identify own development needs and activities................................................................6
2.3 Development opportunities to meet current and future needs..........................................7
2.4 Devise personal and professional development plan........................................................8
TASK 3..........................................................................................................................................10
3.1 Process and activities required to implement development plan....................................10
3.2 Undertake and document development activities...........................................................13
3.3 Reflect on own learning..................................................................................................14
3.4 Update development plan...............................................................................................15
TASK 4..........................................................................................................................................16
4.1 Solutions to work based problems..................................................................................16
4.2 Communicate in variety of styles...................................................................................17
4.3 Effective time management strategies............................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19

INTRODUCTION
Self-improvement is essential as it aids in development of skills as well as knowledge
(Personal and professional development, 2017). Advancement is not limited to improvisation of
qualities, but many needed tools can be used by people to enhance their personal as well as
professional abilities (Akkerman and Bruining, 2016). Hilton hotel is one of the leading lodge
which is associated in United Kingdom and they are providing best and effective services to their
customers. Present report is based on development of their staff members which is personally
and professionally. There is a discussion about many approaches to self-managed learning. To
increase skills an individual can attend seminar, conferences and many more. This will provide
advantages to both, company and person. They can examine their own strength and weakness;
therefore, they can make some plan to overcome from their shortcomings. Along with this, this
report is presenting a PPD plan which can be get updated as per needs and wants. Manager has to
solve entire issues which are affecting their work in an adverse manner. They can use many style
of communication into their business, as people can interact with each other in an efficient way.
Finally, a person requires to manage their time appropriately and for this they can utilize many
strategies which will assist them to manage time adequately.
TASK 1
1.1 Approaches to self-managed learning
With assistance of self-organised learning person will improve their knowledge as well as
learning. It is best and effective method through which an individual will determine many ways
to enhance abilities in different manner (Shea, Goldberg and Weatherston, 2016). Along with
this, it helps to accomplish coveted targets and objectives within minimum period of time.
Therefore, there are several kinds with assistance of this people can improve their learning,
which are mentioned as beneath:
Seminar and conferences: This method provides a level through this a person can easily
learn some skills or knowledge from others. Additionally, they can present their abilities in front
of another individuals. As a result, they can enhance confidence and never get hesitate when they
meet with other people. When a person is doing their work at premises then, through transferring
abilities from one to another, knowledge will be improved. Thus, desired targets can be attained
within given time duration.
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Social network: It plays major role in development of self-learning because with aid of
this an individual can interact with others in a proper manner. Therefore, it is a broad
communication system by which people can connect with those people who are residing various
countries. As a result, a person can acquire knowledge from distinctive individuals which help
them in improvement of their learning (Macià and García, 2016).
Internet: By utilizing this, a person can easily gain some skills as well as knowledge
adequately. With aid of this approach, they can watch some videos or post of others. Along with
this, they can learn distinctive languages which help them to increase their abilities.
Hence, it has been comprehended that if people manage their self-learning then, they can
easily make control over any sort of circumstances. They will do their task in innotive way.
Along with this, they can resolve entire issues or difficulties appropriately which eliminate
hurdles from working process; thus, they can accomplish their target within minimum period of
time.
1.2 Ways in which lifelong learning in PPD context
Every individual wants growth in their job from their manager. For this aim, they have to
acquire some skills and knowledge. By doing this, they can do their work in creative manner.
They need to interact with other individuals; therefore, an employer can analyse work
performance of employees in a proper way (Meichenbaum, 2017). To attain professional and
personal objectives, manager needs to keep up friendly relationship with their co- workers.
Following are several ways which assist to inspire individuals for lifelong learning:
Self-directed learning: People need to take initiatives; thus, they can organise overall
things in an appropriate way. Hence, they are only responsible for work which is done by them.
They have to examine distinctive conditions which can arise at any time of working; so that, they
can analyse their own capabilities. This will help them in improvement of their abilities or
learning.
Continuing professional development: People need to possess knowledge as per their
own profession. Hence, they can resolve every difficulty in an effective way which develop at
premises. Along with this, their experience will be useful for them to solve problems.
Recognition of prior learner: This method assist organisation to examine their exercises
in an appropriate way. This will much useful to improve knowledge of their staff members
(Dorociak and et. al., 2017).
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Healthy competition: It is very helpful to enhance learning at premises. With aid of this,
healthy competition will be developed and by competing others a person can prove their skills as
well as capabilities. As a result, an individual will do their tasks in more effective way and in
addition they will use resources appropriately. Thus, unwanted wastage and cost will get reduce.
Observation: By using this methodology, a person can create some learning into them.
They can also learn various new or unique things in an adequate way (Forte and Blouin, 2016).
1.3 Benefits of self-managed learning
Learning is an affirmative term and it contains numerous benefits, which can be useful
for both company and along with this an individual. Therefore, it is fundamental to separate them
to comprehend in a proper way.
Benefits to individual:
If a person develops some learning skills as well as knowledge then it will cater him
success and advancement. For above stated purpose, he can also do work in team. This will aid
him to learn co – operation and adjustments (Weatherford, Brooks and Allred, 2016). As a result,
disputes will get removed which can arise because of their distinctive thoughts or opinions. An
individual must have a capability to speak in front of others and for this they need to give
presentation. It will develop or built sort of confidence into them. Along with this, to eliminate
hesitation, he need to learn speaking in public. Additionally, it is required for a person to interact
with many other individuals as it assists them to enhance their communication ability. Also, they
can provide their views to other and this will help him to clear their confusions.
Benefits to organisation:
If an association has much talented as well as knowledgeable employees then, it will be
helpful in their growth and development (Ross, Perry and Truant, 2016). It is fundamental for an
enterprise to do their work in an ethical way. In an organisation, there are distinctive sort of
people who contribute in firm to attain coveted targets within minimum period of time. If person
learn from their colleagues without any hesitation then, manager can easily take appropriate
judgement for betterment of company. Along with this, an individual will render effective
suggestions to resolve difficulties. As a result, profits and market share of an organisation can be
improved.
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TASK 2
2.1 Own current skills and competencies
PROFESSIONAL
SKILLS
CURRENT LEVEL
5 = Strong
1 = Weak
BEST CURRENT
EXAMPLE
WAYS TO IMPROVE
Communication skills 3 It is necessary for me
to maintain
conversation at
workplace. Therefore,
people can easily
share their thoughts
and views with me
(Peters-Burton and
Botov, 2017).
It is fundamental for
me to enhance it
appropriately and for
this, I need to interact
with distinctive sort of
individuals.
Leadership skills 3.5 I need to keep up this
sort of ability into me,
as it helps me to lead
my team members
adequately. By doing
this, I can accomplish
desired objectives
timely.
To improve this, I
have to take lectures of
many leaders and
attend seminars. In
addition, I can read
some books or
journals.
Problem solving skills 4 As indicated by this, I
have to sort out entire
issues time to time, as
it can hamper working
at workplace. As a
result, there will be
delay in completion of
work. But, at the time
of solving problem, I
For improvisation, I
can play some games
on internet, solve
puzzles and many
more (Kindall, Crowe
and Elsass, 2017).
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need to take care of
interest of my
subordinates.
Listening skills 5 It is necessary for me
to pay attention to
every people who are
telling me something.
This is required for
me to listen guidance
of my superior;
therefore, I can make
understand about it to
my superiors and they
will do their task in an
adequate manner.
With assistance of
meditation, I can
enhance this ability.
Technological skills 3.2 I need to get updated
from every unique
techniques as it aids
me to do my work in
more proper manner
(Lewis, 2017). By
adopting new
methods, I can do my
work in innovative
manner, which aid me
to attract numerous
clients towards
products and services.
I have to updated
regarding new
methodologies or tools
which are taking place
at market.
Team working skills 3.9 This is fundamental
for me to develop this
skills; therefore, I can
For improvisation, I
have take participate
in all exercises in firm.
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do my work in teams
which is helpful to
attain coveted
objectives timely.
Name: XYZ
Address: 4, Church road, London
Mobile number: 00000000
E – mail: [e-mail]
Objective: To develop career in your company which is developing on continuous basis, so that
I can enhance my knowledge and skills. Additionally, I will do my tasks with maximum efforts
to attain coveted targets and goals.
Qualifications:
 Graduated Masters in Finance
Experience: 2 years experience in finance sector
Personal skills:
 Team spirit
 Deal with any sort of circumstances
 Interpersonal skills
 Leadership abilities
 Punctual Honesty
Declaration:
I solemnly announce that entire data and information is correct.
2.2 Identify own development needs and activities
It is essential for me to determine weaknesses as well as strengthens; therefore, I can
easily overcome form them as it can be obstacles into my success. Additionally, I need to find
out opportunities which are accessible for me at marketplace; so that, by grab them I can
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improve my career (Scott, Feldman and Underwood, 2016). For above stated purpose, I can do
SWOT analysis, which is discussed as beneath:
Strengths Weaknesses
I will accomplish my work in an effective way
within time. I will do communicate with
people without any hesitation. Along with this,
by interacting with other individuals I can
know about their thoughts or opinions. Along
with this, my foremost strength is I can do
entire work in teams effectively by maintaining
proper coordination. I possess leadership skills
also; hence, I can lead my team appropriately
and attain coveted targets within provided
period of time. Hence, by having all these
skills I can resolve entire problem in an
effective way and will get best results.
Sometimes, I get panic when I see there are
many issues or problems in front of me. Thus,
it is required for me to compete with them so
that I can fulfil my overall task effectively.
Along with this, I am not much updated with
new methods or techniques which will be
advantageous for my business. Therefore, it is
must for me to get aware about it; as a result, I
can do work in creative way and attract
numerous clients towards goods and services.
This will render success and advancement to
my association (Pennington and Richards,
2016).
Opportunities Threats
It is needed for me to compete with rivals in an
adequate manner. For this purpose, I need to
acquire opportunities which are available at
marketplace. This will aid me to improve
revenues as well as goodwill of company. As a
result, I can easily pull many people towards
association. By taking lead at competitive
world I can create additional chances for firm.
Foremost threat for each and every kind of
company is their competitors, which can
decrease success and grow chances of firm to
face losses. Hence, it is necessary for me to
formulate some strategies which is entirely
different from rivals; as a result, I can beat
them properly.
2.3 Development opportunities to meet current and future needs
Current needs: In this, those segment will include, in which I am already specialised.
This will be related to my existing wants. It is much helpful for me to develop future needs in an
adequate way. As a result, I can attain desired goals and targets in an appropriate manner. Along
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with this, I am much able to face entire issues effectively. Many individuals will get panic when
they see adverse circumstances in front of them and as a result there judgement will get
influenced (Luft and Roughley, 2016). By having all this, I can easily accomplish objectives
effectively while doing task in team.
Future needs: As indicated by this, I need to do work on my overall shortcomings. In
which the major one is tiredness. For growth and development of my career, I need to cope up
from this. Along with this, I have to examine those things from which I can easily fed up. I have
to improve my communication abilities; thus, individuals can interact with me and share their
thoughts and views properly.
Therefore, this examination will be much helpful for me to determine gap amongst future
as well as current needs.
2.4 Devise personal and professional development plan
S.N
o.
LEARNING
OBJECTIV
E/GOAL
CURRENT
PROFICIE
NCY
TARGET
PROFICIENCY
DEVELOPMENT
OPPORTUNITIES
TIME
SCALE
1 Communicati
on skill
3.5 5 It is required for me to
develop conversation
abilities into me.
Therefore, i can easily
interact with other
individuals in an
effective manner. If I
make adequate
interaction then persons
will easily share their
toughts and views with
me effectively.
Additionally, i can also
ask them for their
31 days
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suggestions regading
any kind of difficulty.
2 Leadership
skills
2.5 5 I need to acquire this
sort of ability into me
so that i can lead my
team in a proper way.
Along with this, by
having this type of
skills I can fulfil my
targets within minimum
period of time.
25 days
3 Problem
solving skills
3.5 5 I have to acquire this
capabilities; therefore, i
can resolve entire
issues or difficulties
adequately. As a result,
work can be
accomplish within
given time duration
(Schoo, Lawn and
Carson, 2016).
24 days
4 Listening
skills
5 5 These skills are already
into me; so that, i can
comprehend problems
of people easily and
sort them out timely.
0 days
5 Technologica
l skills
3.4 5 As per modern era, it is
required for an
associtaion to use new
tools and methods;
therefore, they can
45 days
9