Personal and Professional Development Plan Report Analysis - Harrods

This report presents a comprehensive analysis of personal and professional development, encompassing a skills audit, SWOT analysis, and the creation of a development plan. The skills audit assesses various competencies like time management, problem-solving, communication, and information literacy, evaluating the individual's confidence levels in each area. Task 2 delves into interpersonal and transferable skills, offering tools and techniques for improvement. The report includes a personal SWOT analysis to identify strengths, weaknesses, opportunities, and threats, alongside an individual appraisal. Finally, a detailed personal and professional development plan is formulated, setting clear aims, objectives, and timelines based on personal and organizational goals. The report uses Harrods as a case study to illustrate the concepts.

Personal and
Professional
Development

Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................4
Conduct your Skills Audit in the context of your personal role and responsibilities and
Performance objectives within your organisation.......................................................................4
Task 2...............................................................................................................................................7
A) Identify some key interpersonal (communication, empathy etc.) and transferable skills
(time management, leadership, problem solving, etc.) and analyse tools and techniques to
enhance these skills.....................................................................................................................7
B) Conduct your Personal SWOT Analysis to identify your strengths, weaknesses and
learning and development opportunities...................................................................................10
C) Using appropriate Proforma, carry out your Individual appraisal within your organisation.
...................................................................................................................................................10
Task 3.............................................................................................................................................12
Prepare and implement a Personal and Professional Development Plan with clear aims and
objectives, areas for development, resources and activities, timescale, etc. based on personal
and organisational objectives....................................................................................................12
Task B............................................................................................................................................14
Reflection..................................................................................................................................14
Conclusion.....................................................................................................................................16
REFERENCES................................................................................................................................1

Introduction
Personal Development is a life long process. This covers activities improve awareness
and identity develop talents and potential and build capital, facilitate employability, enhance the
quality of life contribute to the realization of dreams and aspirations. The growing success of self
help and personal development movement has assisted many business manager in obtaining
more qualified and motivated persons for their companies.
Professional Development is learning to earn and maintain professional credentials such
as academic degree to formal coursework, attending conference and informal learning
opportunities situated in practice. Individual may participate in professional development
because of learning for life long or comply with professional regulatory requirements. Process of
improving and increasing of capability of staff through access to education and training
opportunities at a work place, through outside the organization. Professional development helps
build and maintain morale of staff members and is thought to attract high quality staff to an
organization. In practice professional development for educators encompasses and extremely
broad range of topics and formats. For example, professional development experiences may
funded by schools, district, state budgets and programs or they may be funded by private sources.
Harrods department store located in london on brompton road on kingsbridge. At the age
of 25 charles henry harrods in 1824, he established his business at boriugh high street in
southwark. The departmental store aquired by “House Of Fraser” in 1959 which in turned of
purchase by fayed brothers in 1985. In 1944 harrods was moved out of “House Of Fraser” to
remain as private company.In october 2009, Harrods bank started selling gold cions and bars that
customer could buy “off the self”. They also offer storage services as well as ability to sell back
gold to harrods in the future. The gold product ranged from 1g to 12.5 kg, and could be
purchased within harrods banks.
Task 1
Conduct your Skills Audit in the context of your personal role and responsibilities and
Performance objectives within your organisation.
Quality of work to improve Not confident 100% 100% confident

SELF AND TIME MANAGEMENT
I manage to finish my work before the deadline by organising my work.
I'm facing troubles with work I know where to get help.
I can organise myself when it comes to time management if I have a lot of
pending work.
To remind myself of lectures, seminars and meeting I keep a diary for this
purpose.
To complete my present tasks I have made the targets of future related to my
qualifications and education.
PROBLEM SOLVING AND CRITICAL THINKING
I have the ability to work with a team without any disputes or fights when the
task is allotted.
There are different solutions and methods for every kind of problems, I choose
the best option from all the options.
I always think of different options I could solve a problem from. I can solve
non-academic and academic problems from different solutions of an issue.
I can find out result from any given task.
I can break down an issue into simpler parts.
Talking about a particular task, I know what a company is expecting out of me.

LINGUAL COMMUNICATION
I prefer listening to the team or people's opinion and give a positive attitude
even if I do not agree with them.

I am certain that during the group discussions in the office I will be coming out
with a lot of opinions and ideas which will make me the asset of the company.
I believe so that an immediate follow up or immediate feedback is required by
me when the work is finished.
Giving a presentation there is an ability in the people of confidence.
People are explained new things by the power of confidence.
PENNED COMMUNICATION
I can make assignments in paragraphs with the usage of sign language so that I
can communicate to people about my ideas.
There is an ability that I can make points from the meetings and presentations.
I hardly make any punctuation, grammatical or spelling errors in my written
work.
I make sure that when I am taking reference from the others, I do not get
plagiarism.
My writing is in academic style.
My documents and letters content will be written in the correct format.
To make my company think that I am aware and informed about the topic, so I
present my arguments with sources which look convincing.
INFORMATION LITERACY: READING
I can collect data or information from any source such as books, internet, etc.
I can understand the clients requirements and help them take the right step to
solve them.
Regarding an assignment I can make notes when the information is being

shared.
It is very easy for me to find out main arguments in the books by authors and
differentiate them with the references and examples.
NUMERACY
I can analysis a table and graph of any data which is presented.
I can make the budget for each and every department so that they can have funds
accordingly.
Task 2
A) Identify some key interpersonal (communication, empathy etc.) and transferable skills (time
management, leadership, problem solving, etc.) and analyse tools and techniques to
enhance these skills.
Oral communication  There is a great need of building up on
listening and communication.
 One needs to attend more events related
to the same field to get new ideas and
innovations in the company. In events
one can talk and get more information
and staying in the same boundary.
 People just actively participate in the
discussions, seminars and group
discussions in the company (Shuler and
Keller-Dupree, 2015).
 Talking with the people of the same
study partners for more ideas and
course related topics.
 Must try to have job experience or have

voluntary involved in work.
 Workshops on communication skills
and presentation should be taken into
consideration and must be put to
practical use.
Self and time Management  There must be come kind of motivation
of yourself which could include any
type of activities excluding the work
they are already doing in the company.
 People who attend workshops on time
management and self management they
should use those resources in practical
world.
 For a balance work they must prioritize
and manage time.
 To set targets and improve the
efficiency of work they must use the
feed backs which are obtained.
 Study groups and study partners must
be found in the organisation so that
they can help and motivate each other.
 One should gain work experience and
work voluntary.
Problem Solving  Make full use of ASK workshop in the
situations which arise in the company.
 One should be able to successfully
share there work place or living space.
 Make full use of work experience and
voluntary work.
 There has to effective contribution in

the group discussions or projects of
your department.
 Must attend events and activities
related to the course to gain experience
and information.
 One should always explore different
ideas which are an alternative for the
better communication in the
organisation.
Written Communication  Before submitting an assignment one
should always look for feed backs or
errors in the assignment so that they
can improve on those points.
 One should make there team, study
group or ASK for feed backs so that
they can improve there assignment
(Salter and Rhodes, 2018).
 Practice makes a person perfect so the
individual must write roughly in diary
or blogs.
 One should make use of resources from
ASK or attend workshops to improve
themselves.
Numeracy  One should use the resources from
ASK and use statistics, maths and
numeracy.
 Must have experience for this kind of
work and have volunteered in work
with numbers.
 One must practice this skill every day

and must discuss with study parents and
study groups to improve themselves.
 The assignments of numerical skills
must always be completed for
practicing.
Information Literacy  Assignments must be completed by
collecting data from the books and
library.
 One should make use of notes and
reading which is provided to them.
 Consulting information and talking
about it with study partners and study
groups make a lot of difference.
 Use different types of note making by
critical thinking and notes that are in
full detail would be very helpful.
B) Conduct your Personal SWOT Analysis to identify your strengths, weaknesses and learning
and development opportunities.
SWOT analysis of human resource (HR)
SWOT analysis is a platform for examine personal strengths, weaknesses while it also analyses
opportunities and threatens that a person had to face. This analysis assists to explore strengths
and minimizing weakness of person and supports to take advantages of opportunity and gives
occurrence plans to minimizing threats. This analysis assists for personal development. I would
like analyse my strength, weakness, opportunity and threats which I am gonna to explain below-
STRENGTH:
Communication skills: My communication skills is impressive where I can communicate to
anyone in well-formed and can make them understand my views through my point of view to
opposition team (Brody and Hadar, 2015). My body language is good during communicating that
influences good impact on opposition team.

Leadership: I have good quality to leadership. I can lead team in sophisticated way. During
academic time I used to lead my team for academic task that why I think I have good leadership
quality where I can lead employees productivity by build trust in employees and creates a
optimistic environment so that team can achieve company's goals.
Organization skills: I have good organization Skills Means I have strong time management skills
and have ability to complete task on time. I am multitasking person. I am time punctual where I
can manage deadline and accomplish task quickly.
Expertise: I have good expertise quality because I have knowledge in various field which can
helpful for company to solve another issues (Agafonova, Bryukhova and Kaigorodov, 2015).
WEAKNESS:
Decision-making: I am not good in decision-making, because I focus too much in details which
makes me confuse what should I take decision. Due to lack of confidence also a major problem
in decision-making. I will overcome this weakness by enhance confidence during decision-
making.
Budgeting skills: My budgeting skills is not too much good because In academic time, I
prepared small scale budgets, but I will improve it during regular training period.
OPPORTUNITIES:
HR management: I have lots of opportunity in HR management like as staffing director where I
can lead staff as leader and can give direction to whole staff for achieving goals. Second
opportunity as training and development manager where I can play role as manager by giving
training to employees. Placement manager also good opportunity for me where I can lead as HR
and can do placement of employees. As compensation manager also good opportunity for me
where I can play role as manager and provide compensation to employees. I also have option in
technical recruiter where I can play role as recruiter and creates recruitment for employees
according to company's demands.
THREATS:
There is lot of challenge for me because currently HR scope is influenced out so that leads high
competition. In that case it can possible my weaknesses can be their strength so it can be threat
for me. Currently recruitment of candidates are required more experience while my experience is
not up to that so it can be threat for me (Avidov-Ungar, 2016). Current candidates are
multitasking so that can be challenge for me.

C) Using appropriate Proforma, carry out your Individual appraisal within your organisation.
Skills Rating Position
Communication Skills 5 out of 5 My communication skills are brilliant
therefore I got through my interview round
easily. These communication skills I have
really helped me with work by taking
interviews of people who are coming in the
company and take asking them about work.
There are employees coming in my office on
a regular bases with there professional or
personal situations which might affect them
with there work environment and I help
them solve such situations (Ramia and et.al.,
2016). The trust with the employees I share
is very strong that whenever they have any
problem in the company or any conflicts
with people they come and share with me.
Due to my communication skills my written
communication is also good enough which
helps me send out messages and mails to the
entire organisation to spread an information
which is very important.
Technical Skills 3 out of 5 Technical skills needs a lot of experience
and training and is considered to be the
hardest as a skill to be learnt. I have never
been too much interested in this department
therefore I lack in this skill. Technical skills
are mostly related to scientific,
mathematical, IT, coding, etc which is the
basic but I can handle these situations but