Evaluation of Self-Managed Learning and Development at Travelodge

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This report provides a detailed analysis of personal and professional development within the context of Travelodge, a UK-based hotel and hospitality company. The report begins by evaluating various approaches to self-managed learning, including the use of the internet, social groups, coaching, and observation, assessing their pros and cons. It then explores strategies to encourage lifelong learning within the organization, such as internet resources, credit increment schemes, and appraisals. The report also assesses the performance of self-managed learning, focusing on how assistant managers can improve their skills through seminars and conferences, and the benefits of this approach. Furthermore, it includes a skills audit for an assistant manager, identifies improvement needs, and outlines development opportunities. The report also discusses the implementation of a development plan, documents development activities, reflects on learning outcomes, and updates the plan based on feedback. The conclusion summarizes the key findings, emphasizing the importance of self-managed learning and personal development in achieving professional goals within Travelodge.
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Personal and Professional
Development
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................4
1.1 Evaluation of approaches to manage self learning...........................................................4
1.2 Structure of encouraging life-long learning.....................................................................8
1.3 Assessment of performance of the self-managed learning...............................................9
LO 2...............................................................................................................................................10
2.1 Assessment of own actual skills and ability actual skills and ability.............................10
2.2 Own improvement needs and activities .........................................................................13
2.3 Development opportunities to meet current and future defined needs...........................13
2.4 Personal development plan.............................................................................................14
LO 3...............................................................................................................................................15
3.1- Discuss the processes and activities required to implement the development plan......15
3.2- Undertake and document development activities as planned.......................................16
3.3 Reflect critically on own learning against original aims and objectives set in the
development plan..................................................................................................................17
3.4 Update the development plan Based on Feedback and evaluation................................18
LO 4...............................................................................................................................................20
4.1 POSTER.........................................................................................................................21
4.2 Recommendation to retain current staff and improve customer care ............................22
4.3 Reflective report effective time-management strategies................................................22
CONCLUSION..............................................................................................................................23
REFERENCES..............................................................................................................................24
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INTRODUCTION
Personal and professional development is a process to manage relationship between
organisation and individual in terms of learning to meet the challenges and desire goals.
Professional development is all about to develop professional skills through various activities
such as- training, learning, etc. Travelodge is a private company operating in the hotel and
hospitality industry in UK. Company is expanding its business across the world. Company has
third biggest hotel chain in UK by number of bedrooms. This file discusses about the evaluation
of self managed learning of the staff of Travelodge company. Ways of life long learning in
personal and professional context could be encouraged by Travelodge. This file also evaluate the
benefits of self managed learning in assistant manager and Traverlodge. This file also identify
the needs of development and required activities and opportunity to meet current and future
needs. In addition, of these processes and activities required to implement the development plan.
This file also identified the document development activities. This file also discussed about the
variety of style and appropriate manner at various levels and use of effective time management
strategies(Olsen, 2015).
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LO 1
1.1 Evaluation of approaches to manage self learning
Self learning means educating oneself without any kind of help or guidance from any
other person. This means available resource are being used in order to expand the knowledge
without supervisor (Olsen, 2015).
It is a process which will help to and individual to take initiatives to do something new and
creative. This process of self evaluation also includes the improvement of an employee of
Travelodge through the approaches. All these approaches will help them to identify their
internal strength and weakness. Here, preference of the short-term goals is considered to be
most important thing. Preference is just in the term of what is necessary to be executed at initial
stage. Following are the approaches that are necessary: -
Internet: - it is a source of connection of all computer to a central network. It is a global system
which helps to create a network with the help of TCP/IP protocol. This is very important tool
which plays a very crucial role in the self-learning of an employee. Through internet an
employee of Travelodge, can develop his professional skills. Employee of Trvelodge can
develop his Knowledge through suffering various websites that are giving training to an
employee in the term of maintaining the staff members and the possible risk that can take place
in the enterprise at any time (Kroll and Dussias, 2017).
Social group: - these groups defined as when two or more than two individuals comes togethere
and influence one another the can be called as social group. There are many networking sites
which are available to an employee as a source of help. Ethical sites such as - ; YouTube;
Facebook; LinkedIn Twitter and many others sites are providing a platform where, and
employee can experience through various different personalities which belongs to business
group. It is very essential in the self managed learning for gathering knowledge through various
sources. This platform will help to connect with the experienced personalities of corporate
sector. And individual can interact and involve with many personalities and he can increase his
knowledge by working with them.
Coaching- coaching classes are extremely effective way to enhance the skills of self
management. It is a part of long term process that prepares employees to think
eventually for themselves which is based on what he has learned.
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Pros-
engagement
Improving performance
Cons-
it can be costly
difficult to find right coach
Online- it is increasingly influencing learners. Internet is a source of connection of all
computer to a central network. It is a global system which helps to create a network
with the help of TCP/IP protocol. .
Pros
1. Accessible any time
2. it is flexible
Cons-
1. Misinterpretation
Observation- it menas to observe and model the behaviour of other individual and also
to model their attuitudes
Pros-
simplest
greater accuracy
Cons-
some may not be open to observation
lack of reliability
Reading- this helps in grasping what is learned and try to adopt it as an image. It helps in
memorising with help of a sight that images in their mind while reading
Pros-
it is used widely
it is economical of time.
Cons
it is oppressive as vocabularies it is focused only on written skill. and
grammar are controlled.
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According to my point of view, online method This is very important tool which plays a
very crucial role in the self-learning of an employee. Through internet an employee of
Travelodge, can develop his professional skills. Employee of Trvelodge can develop his
Knowledge through suffering various websites that are giving training to an employee in the
term of maintaining the staff members and the possible risk that can take place in the enterprise
at any time (Ramia and et.al., 2016).
1.2 Structure of encouraging life-long learning
Life long learning is the ongoing, self motivated pursuit of knowledge for personal and
professional reasons (Kroll and Dussias, 2017). it involves transferable skills that are essential
for intellectual, physical and emotional success of occupation. Life Long Learning can be
pleased in many ways in the individual and professional context. This type of learning at
Travelodge, is advantageous for the entire life of an employee. This learning has very essential
role in making an employee fully self-reliant. The process of lifelong learning is very bendable
and plays a very crucial role at several levels and at different time frame. The worth of this
learning period deviated from the childhood to become an adult. Following are the structure:-
Internet:- It is considered as the best beginning of learning in the enterprise. Taking the
assistance of internet can learn a lot from the web. It would be facilitative for the
employee working over there to learn new method and techniques of practical work
effectively in a good manner. It considers:- self directed learning. With the help of
internet an employee can get the knowledge about various fields in travelodge. It will be
also helpful to increase knowledge. Credit Increment And Transfer Schemes:- it is a process of collection of credit for
learning towards an education. Life long learning can be gained by collect credit in the
function of assistant manager of Travelodge. These acknowledgements or achievements
can be facilitative in the constant development in job.
Observation:- By being an administrator at Travelodge, its very essential for an employee
working as a manager that he find very keenly to the whole operative process of an
employee in the enterprise. He feels needful to divide the work in different manner
among the employees or the assistant working in the enterprise. In this manner it will be
very needful for the employees to work and use this education as a key learning.
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Appraisals – it has power to motivate all the employees because it provides the several
benefits. Appraisals helps to demonstrate the need for improvement. Manager of the
Travelodge company can develop the effectiveness of employees by providing them
many skills' development opportunities such as- training sessions, promotions and other
benefits.
1.3 Assessment of performance of the self-managed learning
Self-Managed Learning is having all these benefits in respect of a subordinate manager:-
Internet -An individual will be capable to learn new techniques and plan of action by
learning everything from self through internet. In this way, it would help to be more assured in
terms of those plan of action and the scheme, that he would be preparation to implement at
Travelodge. Self-managed learning is a self-initiation procedure in which subordinate manager is
set out clear objectives for personal and professional development. It shows capability and
imperfection of individuals personality which will help me in boosting own learning and
orientation. Assistant manager will be judged in the enterprise on the basis of their
performance(Abraham and et.al., 2015). Assistant manager of Travelodge is performing
excellent then, it will help to get promoted to a senior place. As an assistant manager of
Travelodge, it will be casual for me to get familiar with my imperfectness that are playing the
role of hindrance in theBetterment In Skills through attending seminars and conferences - T tasks
appointed at Travel Lodge.
Betterment In Skills through attending seminars and conferences - This type of learning
will definitely go to provide an individual possibility that he can raise his ability by
learning over there. By taking participation in various activities in Travelodge, an
employee can be capable to identify his problems and can improve them. So, in this way,
the skills and ability of an employee will be raise.
Profit Of manager In Travelodge:-
Manage The Team:- It is one of the main role of an assistant manager, to supervise the
employer who are working under manager. It considers arranging the team programs and
handling the question of staff members.
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Standing For The Administration:- The assistant manager is always needed to take a
stand for the management. It means the manager must be well-known from the main
aspects of the business that he has been appointed.
Management of Complaints Of The Employees:- As an assistant manager I used to solve
the queries of the customer and just because of this, I was long-familiar with all the staff
members of Travelodge. Just Because of this, I was very comfortable in listening to their
problems.
LO 2
2.1 Assessment of own actual skills and ability actual skills and ability
Introduction
Skills are termed as an ability and capacity that is acquired through deliberate, systematic and
sustained effort to smoothly and adaptably carrying out complex activities or functions of jobs
that involves various ideas (Biberman-Shalev, 2019). Below mentioned is the traffic light skills
audit and the important skills required for an Assistant manager of Travelodge:
TRAFFIC LIGHT SKILLS AUDIT
K
E
Y
X No – I really need to
work on
this.
X Not entirely sure –I could
still
improve.
X Yes – I’m really confident I
can do
this
TIME and SELF
MANAGEMENT
I am able to organise my time so that I comfortably meet all my deadlines for
I know exactly where to go for help and support if I have difficulty completing
a task

I keep a diary or calendar so that I always know when I have to attend lectures,
seminars and
other key dates

I arrive on time for classes, appointments and meetings
I am aware of the things that cause me to waste time and am able to avoid
them when I have work to complete

I have future targets in mind regarding my education (and career) and use
these to help me
focus on current tasks
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CRITICAL THINKING
and PROBLEM
SOLVING
I am able to use different methods for exploring a problem (academic and non
academic),
such as considering different points of view or options

I am able to consider a range of alternative solutions to a problem and predict
the best one in
the given circumstances

I am able to break down a complex problem (e.g. an , a seminar
question or where to live) into simple parts

I am able to work productively with others to solve problems
I know how to find out what is expected of me in a particular assessment task
ORAL
COMMUNICATION
In group discussions, I listen to others and I value and respond to their
contribution even if I do
not agree

I am confident that I can contribute ideas and opinions to a group discussion
I think of relevant follow-up questions as people are speaking and ask
them once they have finished
I am confident explaining new concepts to other people
I would be confident in giving a presentation to my peers
WRITTEN
COMMUNICATION
I am confident that I can structure an in paragraphs and using
signposting
language (however, firstly) in order to communicate my ideas effectively

I am confident that I can write in an appropriate academic style for my subject
INFORMATION
LITERACY:
READING
I am confident in gathering information from a wide variety of sources such as books,
journals, on-line data-bases and the internet.
I think about what I need to find out before I start reading (am I reading to verify facts, to

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understand a subject in general or to analyse a particular argument?)
I make useful, easy to follow notes while I am finding information for an or project
I can identify the points in a text which convey the author’s main arguments and distinguish
these from supporting examples and references
NUMERACY
I am confident that I have the numerical and statistical skills needed to succeed on my
course
I am able to interpret information presented in graphs, charts, tables and diagrams.







For many types of specific business role, everyone is required to have some unique skills
that are very essential.
Following are the required skills to fulfil the characteristics of assistant manager of Travelodge: -
Communication Skills: - The assistant manager should have different skills in
communicating with the visitor who are arriving in the hotel. Communication skills plays
a very important role in the business enterprise. The assistant manager should have
command on at least 5-7 languages which will help him to talk with the visitors so easily.
It will be also help me to communicate within the organisation in effective manner. I
know that my communication skills are excellent. As I am manager of the company I take
formal and informal business meetings with my team unit. This thing help me to
understand problems related to the activity and collect effective idea or
recommendations(Bukor, 2019).
Leading Skills: - The assistant manager of the Travel Lodge Hotel should have these
skills in order to fulfil the demand of the desired position. The manger should have
quality to influence their people with his leading skills. It is very essential to troubleshoot
all the organisational problems, which are arising at the enterprise. A manager should
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have quality to maintain all the tasks which has assigned to him in the absence of his
superior. I am resolving the questions of the entire team employees and directing them to
reach the organisational goal. This was my core skill. Decision making skill : Decision making skill is to choose right task out of the given
task within the company environment. It is the most productive skill that helps company
in day to day activities. Individual should have this skills to get good appreciation from
its colleagues. These skills also includes intuition, foresight, critical thinking, emotional
intelligence or self control process (Kohli, 2019). Critical Thinking: Critical thinking is one of the most important skills that the Assistant
manager of Travelodge is going to need. Critical thinking would allow him to properly
understand the situations and make required decisions. Along with it, critical thinking
would make him develop good memory and retention power. Writing Skills: Good writing as also important for a manager. Better writing skills
ensures that the manager is able to write letters and convey feedbacks and responses to
organisations stakeholders and employees (Ries, 2019).
Delegation: Delegation is another important skills that the assistant of Travelodge should
acquire. This would make the organisations operations smooth and efficient. Along with
it, it would make the organisation successfully achieve its goals and objectives (Patterson,
2019).
My Current Skills Professional Standards (Inc.
Academic sources)
Travelodge and Job Role
Objectives
Decision-making I am
able to make required
decisions in any of the given
situations. Also, I am much
engaged in understanding
others requirements in
Being able to make required
decisions is an important skill that is
important for an individual and the
business to grow. Also, it helps the
business to achieve its desired
Making required decisions in
order to take the team further
and achieve desired goals
and objectives.
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decision-making and core
competencies.
goals and objectives.
Leading Skills – A good set
of leading skills allows an
individual to stand apart and
achieve the desired set of
goals and objectives from
his direction. Good
leadership also ensures
businesses growth and
success.
Leadership skills is valued by the
overall organisations and is required
for its development and growth.
In order to lead the team and
organisation and make it
achieve set goals and
objective.
Ability of the assistant manager in respect to the hospitality sector: -
Expertise in resolving conflicts: - The assistant manager is a person who understand the
problems of employees and try to solve their conflicts. He is the person who has an
experience to solve conflicts among employees. The manager closely observes the
situation and he makes the strategy to overcome from these situations.
Supervising Others:- The assistant manager is the person who has rights to give order to
his employees. Assistant a manger should establish the close relationship with other
employees. Manager plays the role of leader in company (Lopez, 2017).
2.2 Own improvement needs and activities
How I can develop the skills
Oral communication
For presentation skill it is necessary to
having good communication skill.
I have to listen to others and respond to
contribution if I do not agree to it.
Do some activities such talking to
someone with eye contact because it is
more effective thing.
I must feel confident while explaining
something new to someone.
Written communication skill
I must be confident while writing
academic style in appropriate manner.
I must be good in structuring
paragraphs.
I am required to complete and look
carefully any feedbacks to find any
areas for improvement.
I will try practise writing informally or
a blog in a diary. To advertise my
products and services of the company
on huge level.
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