Analysis of Personal and Professional Development at Premier Inn

This report focuses on personal and professional development within the context of Premier Inn, a major hotel chain. It begins by exploring approaches to self-managed learning, including workshops, online networking, and web resources, emphasizing their importance for both individual and organizational success. The report then delves into techniques for lifelong learning, such as apprenticeships, facilitated training, and acknowledging prior learning, to enhance employee performance. Key elements of self-learning are discussed, highlighting their benefits for both individuals and the organization. The report addresses work-based issues, specifically customer service challenges, and proposes solutions through improved employee training and management practices. Learning styles, particularly solitary learning, are examined as tools to overcome these challenges, along with strategies for effective time management. The report concludes with a personal development plan, assessing current skills, identifying needs, and outlining opportunities for growth. The importance of documentation and feedback in refining the development plan is also emphasized.

Personal and professional
development

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Approaches to self-managed learning at Premier Inn. ....................................................3
1.2 Techniques which are used for increasing the lifelong learning......................................4
1.3 Important elements of self-learning to individual and organisation.................................5
4.1 Solutions for the work based issue...................................................................................6
4.2 Learning style which is helpful to overcome work based Issues.....................................7
4.3 Various time management strategies and the ways by which individual can manage time..8
TASK 2............................................................................................................................................9
2.1 Own current skills and competencies against the professional standards and the
organisational objectives........................................................................................................9
2.2 Personal and professional development needs and plan . ..............................................10
2.3 Various opportunities used to meet the future and current needs..................................11
2.4 Personal development plan.............................................................................................11
3.1 Process and the activities which are required to implement the development plan.......12
3.2 Documentation of the development activities................................................................13
3.3 Own learning against the original aims and the objectives set in the development plan14
3.4 Modification in the development plan based on the feedback and assessment .............14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Personal and professional development is constant process assist the individual as well as
the enterprise also. It is a process in which one use to self-examine as well as determine its own
abilities and skills and wherever it is required to change then improvement plan can be made for
it (Moon, 2013). This helps in personal development and career encouragement; this includes
every type of learning opportunities. Premier Inn is a hotel chain and it is a largest brand in hotel.
This report helps the learner to understand the different approaches which helps them in knowing
about the self-managed learning process, and skills as well as knowledge which is required for an
individual to meet the goals and objectives of organisation and his own life. There are various
ways are their which is been described in this report which will help an individual to develop.
TASK 1
1.1 Approaches to self-managed learning at Premier Inn.
Independently directed learning is one of the basic factor for people. This style is trailed
by different systems like boldness, classes. This is fundamental for a man that is required to
consider with objective that individual can accomplish the destinations and redesign the level of
satisfaction (Calderhead, Denicolo and Day, 2012). It is basic for Premier Inn to consider self to
be superintend acknowledging with the objective that they can fulfil by their targets and
objectives better.
There is a segment of the independently directed learning are as-
 Training
 Online networking
 Gaining from others
 Learning through research
 Meetings
 Web
 Tutoring Gatherings
Classes
These are essentially the basic part managed finding that plays out every task effectively.
A segment of the learning approaches is elucidated underneath:

Workshops
Key way to deal with extend the self-learning style of a man in better way. There are
unmistakable workshops and undertakings are dealt with by the association and by party with the
objective that they can enhance the data and care of people toward their work. A segment of the
fundamental and renowned characters is invited in such activities who have capacity data in their
field (Cox, Bachkirova and Clutterbuck, Eds., 2014).
Web-based social networking
It is in like manner, fruitful source to update self-learning style of a person with the
objective that people can perform well in affiliation. This is moreover available through web.
Web based systems administration is basic channel to interface broad number of people of
different culture and nature.
Web
This is one of the crucial source to learn assorted learning styles. Through this channel,
an individual can learn differing ways to deal with perform well and it overhauls their execution
on high graph. Huge number of chronicles, sound and articles are available on web that offer
assistance to people to learn such strategies with the objective that they can finish at workplace.
1.2 Techniques which are used for increasing the lifelong learning
It is basic to make individual and master improvement. It is basic for Premier Inn to
consider such courses with the objective that they can have the ability to enhance the profound
established learning of their agents so their worker can perform well in affiliation. This is
furthermore required to make association with them so they can recognize the issues that are
being faced by their delegates (Dixon and et. al., 2014). There are some of ways that guide in
enduring learning related to individual and master setting.
Apprenticeship:
It enhances the level of execution of the agents at workplace. This is basic obligation
regarding the association to form programs and distinctive workshops where they can give topic
as for treatment of task and its execution. It updates the certainty of the worker in affiliation and
through this they can perform well in business affiliation.
Facilitate training:
This is related to cutting edge training that is required at the period of playing out an
obligation by the master. It is required to have abnormal state of informational structure so the

delegates of the affiliation can be all the more convincing in term of educational and furthermore
capable change.
Acknowledgement of prior learning:
Through thusly, affiliation can have the ability to perceive the activities of individual that
is outside the classroom. It offers assistance to make the evaluation of the agents. This in like
manner manufactures the data isolated from books and grows singular experience.
Proceeding capable change:
It communicates that master must make them learn in connection with the objective that
they can address every situation in fruitful way (Forte and Flores, 2014). It is required for the
association to consider convincing measures in their operation with the objective that they can
make capable data of their agents so they can perform task in suitable way.
Self-facilitated learning:
This makes the individual bring fruitful exercises with the objective that they can address
the issues in a fitting way. The whole commitment is with the individual and if something ended
up being terrible then such individual is responsible for this. In this individual study its learning
and apply it to the situation. It offers assistance to manage each one of the activities and help to
address the conditions that is stood up to in questionable business condition.
1.3 Important elements of self-learning to individual and organisation
Self learning is the methods where the person who will put efforts to learn and impart
skills by him/herself (Gamrat and et. al., 2014). It is very essential for a firm to select those
individuals who are having the quality to make own decisions. This will help an organisation to
invest less upon employees. Also with this company will be able to attain its aims and objectives
with support of self learning people. The self-managed learning is very essential for a business
as well as to the individual.
Individual learning elements
 Confidence
 Range of learning
 Communication skills
 Motivation
Organisation's learning elements
 Decision making skills

 Team building Conflict management
Benefit for Premier Inn
Premier Inn have necessary look on the individuals which are performing in their firm,
and to improve the organisations performance and in helping the firm achieve goals an objective
all the individual which are working in firm has to provide training which is related to personal
and professional development.
 This can also intensify the support of staff in respect to goals. The self-learning process use to help Premier Inn in achieving and doing well at the time.
Benefits to individual
Self-managed learning process aids individual in developing his/her skills and knowledge
which will help them in performing their work in better manner.
 This might help them in performing well and enhancing their ability at various things in
Premier Inn.
 It provides individual to coordinate the two elements together which is improving as well
as learning (Hoyle and Megarry, eds., 2012). Self-learning helps individual to know his/
her responsibilities and to perform different duties in proper manner.
4.1 Solutions for the work based issue
There are various problems which employees used to face at workplace and same have to
be solved at correct time. Being the chef in Premier Inn, I am facing problem which is; customer
service, as the firm is in services industry, the major focus that it need to do is upon its
administration that is not working appropriately. This happens because, the employees are not
getting proper training in their company. In Premier Inn the services which are provided to the
customers are not correct, this is one of the major problem (Moon, 2013). As I am working at
this place I want this company to make the customers satisfied for that it is very essential to have
effective learning process in firm.. All the service which they are providing to the customers are
not appropriate at all level. More issues can occur in Hotel because of this some of the
challenges are being described below:
 Profitability of Premier Inn will get decrease day by day.
 There will be lack of customer satisfaction.
 The growth of the company will get affected.

As per my view, this issue occurs as there is no proper training provided to the
employees. Manager should provide training to the employees so that they can perform well.
Hospitality industry is a service provider sector and if they will not give proper services to their
customers then they cannot survive properly in the market. Solutions which firm should follow
to solve this issue are:
 Management should provide better training to the employees and for that, various
techniques should be implemented.
 While recruiting and selecting people, they should check whether they have proper
knowledge or not (Calderhead, Denicolo and Day, 2012).
 Proper management should be done so that all employees can perform their work
properly and provide better services to the customers.
4.2 Learning style which is helpful to overcome work based Issues
There are different types learning style which is very accommodating in solving of all the
problems which are being faced by the organisation. Learning styles are Visual, Aural, Verbal,
and Physical/ kinaesthetic, solitary, social and logical, from these 7 learning style solitary is one
of the best style to solve the problem. This learning style motivate people to learn themselves as
one can learn things and remember it more if they learn by their own. Premier Inn can also use
audio and visual learning style by which they can be able to provide information and
communicate to all level in appropriate manner whether it is tactical, operational and strategic.
Both these style will aid in passing the correct information to these levels in appropriate manner
so that problems can be solved easily (Dixon and et. al., 2014).
Visual style will help the employees to learn how they should provide an effective service
to the customers. For improving the work managers should provide a time frame so that
employees can complete the task which is being provide to them in correct time and those who
fails to do so then strict action will be taken. There are different levels in which information is
passed and actions are being then taken accordingly: Strategic level- This is the first level in which they have to make plans at which all the
work which a firm have is being done. It is one of their responsibility to hire a manager
which will be looking after all the task which a company has to perform.

 Tactical- it is a second level in this the information has to be passed after the strategic
level, they are responsible for all these kinds of issues and the main task which they have
to perform is to implement all the learning style in a proper and structural way.
 Operational level- This is the last level, they have to implement all the things which are
provide by the upper level and they have to work on it properly so that all the issues
which raised in the firm can be solved.
4.3 Various time management strategies and the ways by which individual can manage time
Time management strategies helps individual to manage all their task or the projects at
appropriate time frame. It is important to manage their time, as that will aid in performing better.
Performing the activities at given period of time will increase the growth of firm as well as of
that individual too. There are many time management strategies which is important for individual
to know about and they should implement it (7 Essential time management skills, 2017). If all the
strategies will be used by individuals, then it will be beneficial for them. Some time management
strategies are described below:
 Scheduling- This is a strategy in which the work has to be arranged in a manner that
which work has to be done on what time, date and where. It is important to identify that
what will be the appropriate time for which task (Roeser and et. al., 2012). After that
appropriate step which an individual has to take so that they can perform their job in good
way. Then all the activities which are at high priorities should be kept of top and make it
finish at proper time.
 Prioritizing- It is very important for the individual to make a list about what work is at
priority one should know to identify it, and those work should be given a proper and
required attention so that it can be fulfilled at correct time.
 Get organised- It is essential to be well organised so that work can be completed in an
organised way.
TASK 2
2.1 Own current skills and competencies against the professional standards and the
organisational objectives
The self-assessment is very important part which is required to be focused by all
individuals, so that it can help them in making estimate of his or her own ability. It is used to

identify individual’s abilities so that they can know about it and can work on it according to the
requirements (Reeves, 2012).
Under made table is a self-assessment table which will make know about what I have to
focus on and at what time.
Proficient SKILLS CURRENT LEVEL
5= strong
1= poor
BEST EXAMPLE Strategies TO
IMPROVE
Relational abilities 3 For the reasonable
correspondence, it is
required to have
completed and
précised information.
As demonstrated by
me, it is critical to
make general
collaboration with
specialists and
organization.
For enhancing social
capacities, I have to
make coordinated
effort with different
people so it can
address my mental
state.
Listening abilities 5 This is one of the basic
thing and I have,
awesome listening
capacities that urges
me to finish best result
out of it.
I am convincing in this
and to roll out basic
improvements in this,
reflection is effective
way to deal with
upgrade this condition.
Critical thinking
aptitudes
2 It is required to
perform well on this
capacity. I have to
tackle it and to reduce
the conflicts.
For upgrading this
aptitudes, I have to
suggest web puzzles
and articles with the
objective that I can be
more effective to

handle issues.
Administration
abilities
3 Organization
capacities are basic to
perform undertaking in
convincing way. It
finishes the target in
better way.
For improving this
style, I have to suggest
a couple of makers and
famous pioneer with
the objective that I can
wear down my
organization aptitudes.
Group working
abilities
4 It is basic to have the
gathering organization
capacities with the
objective that can be
performed capably.
I have to take dynamic
collaboration in amass
with the objective that
I can develop bunch
working aptitudes.
Innovative abilities 3 In need to tackle my
capacities and know
with the new
mechanical up degree.
I have to use web and
careful with latest
development so I can
work all the more
reasonably.
2.2 Personal and professional development needs and plan .
Needs Activities
Self-motivation To get self-motivation I have to interact more
and more successful people.
I should set some goals and try to complete it
on set time.
I should try to be positive all time.
Self confidence To have self-confidence I have to work of
negative things which I have rather than losing

the confidence.
I should always think positive and think that I
can do
I should try to set some goals by which I have
to complete.
2.3 Various opportunities used to meet the future and current needs
Potential outcomes are fundamental that offer assistance to make future improvement of
enterprise. There are various open entryways that are available to business and individual that are
compulsory to regard so future target can be expert in better way (Visser, Evering and Barrett,
2014). By the correct utilization of chances that are open, it secures best favoured point of view
and give best treatment to people. Change needs are key to consider that gives best outcomes. By
the effective utilization of aptitudes that are indicated more than, one can be fruitful to address
the issues that any obligated to develop in future. Self-learning ability are compulsory to regard
with subjective that existing and future demand could tended to feasible way (Russell and
Korthagen, eds., 2013). It is imperative to believe distinctive undertakings, classes, social affairs,
gatherings and examination, etc. these parts are fruitful to give future headway that can be
convincing to code existing and future requirement. With help of such course, respective can
perceive requirement and necessarily in worse way. This influences progression of respective in
affirmative to detect.
2.4 Personal development plan
S.
No
LEARNING
OBJECTIVE/GO
AL
CURRENT
PROFICIE
NCY
TARGET
PROFICIE
NCY
DEVELOP
MENT
OPPORTU
NITIES
CRITERIA
FOR
JUDGING
SUCCESS
TIME
SCALE
1 Bored-um I am
becoming
weary of
To manage
this factor
through
With
recognizing
verification
By
satisfying
myself to
5

each and
everything
too early.
which
ascertainme
nt of target
end up
being basic.
of each and
every such
thing which
are
clarification
for this.
wear down
them and
measure
such things.
2 Improve
communication skill
I am not set
up to chat
with anyone
else. My
made work
limits are
remarkable
however
verbal not.
To
manufacture
a quality
through
which I
twist up
doubtlessly
prepared to
pass on
suitably.
With the
assistance of
this change,
I prepared to
pass on each
and every
information
compellingl
y.
With ID by
friends and
other senior
authority.
14
3.1 Process and the activities which are required to implement the development plan
There are two weakness which I am facing, and it is essential for me to improve it on
time so that I can be able to overcome all of my weaknesses. I had set objective with the help of
which I have to improve it.
Long term objectives One of my problem is that I use to get bore
easily and very quickly, and to overcome that I
had set some objectives for it. It is important to

overcome this issue otherwise this will affect
me at various level and one of the major effect
will be that it will decrease the profitability.
Bored-um can be improved by doing some of
exercise and relief some stress, and by
enjoying the work which they have to do.
I have to improve my decision making skills
too, as at some points I can’t be able to take
appropriate decisions and because of that I
have to face lots of problems.
Short term objective I had identified my short term weakness which
is the communication problem, as I have
problem in communicating with people so I
want to improve that and this can be improved
by interacting more with other like my seniors,
friends. This will help me in decreasing my
hesitation.
3.2 Documentation of the development activities
As I mentioned all of my weakness for which I had set the objectives which is being
made by me to improve it, for this I have to perform various kinds of activities so that I can be
able to overcome of those weaknesses properly. All those activities which are being made by me
is very essential to my own development and proper growth individually and at professional
level (Gamrat and et. al., 2014). There are some activities which I have to go through such as:
Weaknesses Activities to be develop
Bored-um As this is one of my problems that I use to get
bore easily at any time, and for this I think I
should join some medication class in which I
can get relief so that I can be bale to focus on
all things.

Communication skill I have issue in communicating with others as I
get hesitated while taking to any one, and for
this I think I should do proper communication
with my friends and seniors so that I can
inform it and have to attain seminars and
meeting.
Decision making For this weakness I have to go through the
motivational videos and many more things, and
take advises from the seniors as well to
improve it.
3.3 Own learning against the original aims and the objectives set in the development plan
By using appropriate skills and learning style I had overcome some of the weaknesses
which I had. I had set some aims and objective which I have to be accomplish in an appropriate
manner.
At main basis I had identified that which all classes can be beneficial for me to overcome some
of my weaknesses, so that I can go through it in a proper way.
I had made proper schedule for all things which I have to perform in a day so that all the work
can be managed and finished at appropriate time.
I have to do proper physical exercise so that I can get relaxed and have less my stress so that I
can be clam.
3.4 Modification in the development plan based on the feedback and assessment
I had weakness which I had been explained above, and I had been set some aims and
objectives as per that. And one of my problems had been solved which is communication
problem. As I had problem in communicating with others so I had overcome with it, by taking
proper seminars, and talking with my seniors and friends.
LEARNING CURRENT TARGET DEVELOP
MENT
CRITERIA
FOR
TIME

OBJECTIVE/GOAL PROFICIE
NCY
PROFICIE
NCY
OPPORTU
NITIES
JUDGING
SUCCESS
SCALE
Bored-um As I get
bored very
easily even
while doing
any work.
For
managing
this issue, I
have to go
to some of
the
medication
classes.
By
overcoming
thing can be
able to work
more and in
a proper
manner.
This can be
measured by
focusing on
the working
condition.
1 week
CONCLUSION
From the above report it has been comprehended that personal as well as professional
development is a very important aspect to carry out a business activity in competitive world.
Various tools and techniques are being explained in this report which help individual or an
organisation to have better development. Personal skill and activities which have to follow is
identified here. so that these can lead to know the weakness, which can be able to overcome in
appropriate manner. It has also understood that strength weaknesses opportunities and threat has
to be determined so that corrective and improving steps can be taken by an individual in an
organisation. It is also very necessary for one to identify their drawbacks so that he can improve
them on time.

REFERENCES
Books and Journals
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workplace: A study of Portuguese teachers. European Journal of Teacher Education.
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Gamrat and et. al., 2014. Personalized workplace learning: An exploratory study on digital
badging within a teacher professional development program. British Journal of
Educational Technology. 45(6). pp.1136-1148.
Hoyle, E. and Megarry, J. eds., 2012. World Yearbook of Education 1980: The Professional
Development of Teachers. Routledge.
Lumpe and et. al., 2012. Beliefs about teaching science: The relationship between elementary
teachers’ participation in professional development and student achievement.
International Journal of Science Education. 34(2). pp.153-166.
Nicholls, G., 2014. Professional development in higher education: New dimensions and
directions. Routledge.
Olsen, B., 2015. Teaching what they learn, learning what they live: How teachers' personal
histories shape their professional development. Routledge.
Reeves, D.B., 2012. Transforming professional development into student results. Ascd.
Roeser and et. al., 2012. Mindfulness training and teachers' professional development: An
emerging area of research and practice. Child Development Perspectives. 6(2). pp.167-
173.
Russell, T. and Korthagen, F. eds., 2013. Teachers who teach teachers: Reflections on teacher
education. Routledge.
Trede, F., Macklin, R. and Bridges, D., 2012. Professional identity development: a review of the
higher education literature. Studies in Higher Education. 37(3). pp.365-384.
Visser, R.D., Evering, L.C. and Barrett, D.E., 2014. # TwitterforTeachers: The implications of
Twitter as a self-directed professional development tool for K–12 teachers. Journal of
Research on Technology in Education. 46(4). pp.396-413.

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[Accessed on 8th September 2017].