Caring Homes Group: Personal and Professional Development Report

This report examines personal and professional development within the health and social care sector, focusing on a case study of Caring Homes Group. It explores the comparison of personal values with the principles of support, the impact of culture and beliefs on service users, and the influence of new developments on healthcare professionals. The report further evaluates the author's personal contribution, actions taken to minimize barriers to teamwork, and the development of skills and learning styles using the VAK model. It includes short-term, medium-term, and long-term goals, along with strategies for achieving them. The report also discusses the nature of professional relationships, promoting individual rights, resolving issues, and improving personal contributions to team effectiveness, providing a comprehensive overview of professional growth in the field.

PERSONAL & PROFESSIONAL DEVELOPMENT
IN HEALTH & SOCIAL CARE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of personal values with principles of support...................................................1
1.2 Impact of culture and own belief on service users and health and social care setting..........2
1.3 Impact of new developments and changes on working of health care professionals............3
4.1 Own personal contribution when working with others.........................................................3
4.3 Actions to minimize barriers to effective team work in health and social care sector..........4
TASK 2............................................................................................................................................4
2.1 Own current skills and learning styles..................................................................................4
2.2 Holistic development of short, medium and long term goal................................................5
2.3 Monitor progress against the plan according to the requirements of a health and social care
practitioner.................................................................................................................................6
2.4 Effectiveness of development plan.......................................................................................6
4.2 Limit of own work impact on work with others...................................................................7
TASK 3............................................................................................................................................7
3.1 Nature of different professionals relationships in HSC........................................................7
3.2 Personal effectiveness in promoting and supporting rights of individuals...........................8
3.3 Ways to resolve issues..........................................................................................................8
4.4 Ways to improve personal contribution to collective effectiveness of a team.....................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Personal and professional development plays a significant role in the health and social
care sector. Higher authorities give training to the staff members so that their skills can be
developed and they can provide quality care to the patients (Busse, Aboneh and Tefera, 2014).
Present report is based on Caring Homes Group, which is an independent health care
organization which deals with old age people. It offers them high quality care services so that old
age people can live a healthy life. It also discusses principles of support for working in health
and social care. It explains the impact of culture and experience of health care professionals.
Impact of new developments on personal values will be described in this study. Furthermore,
report will evaluate effectiveness of own’s contribution as a Health and Social Care Practitioner.
TASK 1
1.1 Comparison of personal values with principles of support
Caring Homes Group is an independent organization that continuously works for
providing better home care services to old age people. Personal values such as belief, preferences
of the person etc impact on the principles of support. Each person has its own belief and
preferences that are depended upon their cultural aspects and background. It reflects the priority
of the person towards the work. On other hand, principles of care organizations are being
regulated by the health care centres. Higher authorities design some principles which are
necessary for the health care professionals to follow (Manners, 2017). The persons, who are
working in Caring Homes Group have to follow these principles and they are highly depended
upon the conceptual framework of equality and love for humanity. It is a responsibility of a
health care professional to provide proper care to old age people as per their medical
requirements. On other hand, personal values and principles are guided by individual and that
directs the person how to perform in an organization (Rolls and et.al, 2016).
Personal Values Effects of the values on principles of support
in Health and Social Care
Belief and Preference I am working as a Health Care Professional in
Caring home group
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. I believe that providing quality care is good
because I would be able to fulfil my
responsibility effectively. I believe that I have
to put my hard affords to render adequate level
of support to the patients in the Caring home
group.
Equal Rights and Confidentiality I treat individuals well and do not discriminate
them. I take care of their personal information
so that person can get right treatment \.
1.2 Impact of culture and own belief on service users in Health and Social Care Setting
Cultural aspects and experience of social workers impact directly on the service users'
and health and social care setting. This includes family life, ethnicity etc. These factors help the
health care professionals in providing quality care to old people in Caring home group. If a
person has grown in the culture where they give respect to old age people and behave properly
with them (Lewallen and et.al, 2015). This helps them in providing quality care to the users. If a
person has good experience of dealing with such type of patients then it influences their
behaviour and they treat the care users well.
Personal culture and experience Impact as a Health Care Professionals
Culture I have to treat all individuals equally in care
homes. I can not discriminate people. My
culture helps me in dealing with old age
patients well and providing them full support
so that they can live a healthy life. I do not
discriminate them on the bases of race, age etc.
I deal with all the care users equally.
Experience It is my personal experience that if doctors
disclose personal information of patients with
others then individual feel hesitated and they
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do not discuss their problems with the medical
professionals. Thus, I always take care of this
thing and keep their medical details
confidential so that individual feel safe and
take complete treatment in the Caring home
group.
1.3 Impact of new developments and changes on working as Health Care Professionals
Health and social care sector which is growing well and working for social welfare.
These new developments are related with new legislations, code of practices, technological
advancement etc. All these changes impact the working of medical professionals to a great
extent. Modifications in legislation and policy changes are major developments in this sector
(Fayyad and et.al, 2017). In such condition, being a medical professional, it is essential for me to
make changes in the treatment procedures and priorities. By this way, an individual can
provide quality care services to old age people in Caring home group. This changes personal
attitude and values of care providers. Because by this way, an individual makes changes in their
priorities and provide treatment to people as per new laws.
Advancement in technology is another development in Health and Social Care Setting.
Now it has become compulsory for the medical professionals to keep electronic records of each
patient. Furthermore, high authorities are now providing training to the staff members so that
they can deal with these technologies well and can improve their knowledge (Ocloo and
Matthews, 2016). This enhances cognition of these people and they use the latest equipments
effectively to provide proper care to patients in Caring home group.
4.1 Own personal contribution when working with others
Medical professionals play a significant role in the Health and Social Care Sector. Being
a practitioner, I always contributed well to provide quality care to patients in Caring home group.
I try to identify their needs and accordingly provide them treatment. This helps me in improving
their health conditions soon. When I have to deal with other staff members then I ensure that I
can keep personal information of old age people confidential. I record all their details in
computer and do not disclose this information with other patients. I contribute extra working
hours for treating the patients well. I always try to save life of old age people in emergency
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conditions. I developed their confidence so they react positively and coordinate well during the
treatment process. I discuss my cases with other staff members; this minimizes confusion and
helps me in working effectively ina team (McFadden, Campbell and Taylor, 2014).
4.3 Actions to minimize barriers in effective team work in Health and Social Care Sector
In order to minimize barriers to effective team working, I have taken several actions. All
these actions supported me in getting positive results. Being a medical professional in Caring
home group, I have tried to develop interpersonal relationship among all team members. By this
way, all staff members are now sharing their views with each other’s and find new solutions to
treat patients well. I have focused more on professional code of conduct. This has helped me in
minimizing barriers to effective teamwork. When all professional follow standard code of
practices then they will be able to perform their duties well without any failure (Estabrooks and
et.al, 2015). This will be beneficial for professionals in working as team. Furthermore, providing
training is another good solution to minimize barriers of effective team working. By this way, all
people will be able to develop their knowledge and perform well in Caring home group.
TASK 2
2.1 Own current skills and learning styles
Being a Health Care Professional, I have to learn new things in this setting so that I can
perform well in Care hone group. I took support of VAK learning style. I first learn through
visual presentation. I look at the pictures, diagrams and develop my knowledge by looking these
things. Furthermore, auditory learning is another type of style in which I listen viewpoint of
others. Whenever my seniors give me training I listen their points carefully. That helps me in
improving my knowledge through which I can deal with Old age people in Caring home group
effectively. Kinesthetic is another aspect of VAK learning style. I learn from experiences in the
care home.
My current skills are explained as below:
Strengths
 I follow instructions properly that are
given by my higher authorities.
 I can build strong relationship with
patients so that they become able to
Weaknesses
 I have a little knowledge of changes in
legislation and new code of practices.
 Poor technological knowledge
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discuss their problems with me.
 I handle challenges effectively that
supports me in providing quality
treatment to different patients.
Opportunities
 Changes in legislation
 Effective communication skill can help
me in providing quality care services to
the users.
Threats
 Frequent changes in legislation
sometimes create confusion that
enhances chances of mistake.
 Cultural and diversity
2.2 Holistic development of short-term, medium-term and long -term goal
SMART
objectives
Objective Strategies to
implement the
goal
Resources
requirements
Time scale
Short term goal To improve time
management and
communication
skills
I will have to
work as per the
set priorities by
the higher
authorities. This
will help me in
managing my
work well and
coordinating well
with care users in
the hospital.
Seniors, seminar
hall, internet, pen
8 months
Midterm goal To improve
knowledge about
legislation and
I will have to
search for new
legislation
Trainers,
motivator, senior
guidance
5 months
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code of practices Training will help
me in meeting
with my midterm
goal.
Long term goal To work as a
team and develop
critical thinking
skills
I will have to
interact with
seniors . By this
way I will be able
to lead a team and
handle critical
situations well. .
Seniors, internet,
computer, pen
3 months
2.3 Monitor progress against the plan according to the requirements of a Health and Social Care
Practitioner
It is very important for the health care professionals to review the development plan. This
can help in minimizing loops and improve skills. For this, I will have to conduct skill
assessment. This will help me in identifying improvement and I will be able to know what
improvement require more. Skill assessment will help me in comparing my capabilities with the
standards (Ellner and et.al, 2015). So that I will be able to make contingency plan for enhancing
my abilities. I can measure the progress by making sub sections of set goals. I can do the same
weekly. I can prepare a checklist that will help me in monitoring progress against the plan.
2.4 Effectiveness of development plan
From evaluation, it has been identified that my development plan is effective and can
help me in meeting with my objectives. Being a health Care Professional, it is essential for me to
have good communication skills so that I can interact with my patients well in Caring home
group and can understand their requirements. If I develop my communication skills then I would
be able to deal with care users properly. Medical professional needs to have good critical
thinking skill. This skill will help me in making sound decisions whenever critical situation arise.
By this way, I would be able to provide quality care services to the patients in Caring home
group. This development plan will be effective in order to improve my knowledge about new
legislation and code of practices. It is essential for the medical professional to have sound
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knowledge of laws and practices. This helps them in treating patients according to the standards
(Renedo and et.al, 2015). By this way, I would be able to fulfil my responsible effectively.
4.2 Limit of own work impact on work with others
However, some times' limitation of own works impact on the work with others. For
example, nurses are responsible to provide quality care services to patients in Caring home group
but due to difference in culture they fail to understand language and know medical needs of
patients (The Role of Medical Staff in Providing Patients Rights, 2014). In such conditions, a
medical professional fails to treat them well which gives ineffective results. It is essential for a
person to work in a team and discuss each case carefully with other team members. However,
due to workload, a medical professional fails to do the same which impact on working with
others. It increases the chances of medication errors which affect negatively on the health care
organization.
TASK 3
3.1 Nature of different professionals relationships in HSC
Caring home group is the health care organization where many health professionals are
working. These are such as line managers, medical professionals etc (Rolls and et.al, 2016).
 Relationship with patients: Healthy relationship with the patients supports in
identifying their medical situation and providing them treatment accordingly. This
relationship can help the care providers in fulfilling their responsibilities well and
improving conditions of the person (Renedo and et.al, 2015).
 Relationship with staff members: It is the responsibility of medical professional to
build relationship with other staff members. This helps person in rendering adequate level
of support. When there is a strong bonding with other co-staff members and individual
will be able to get support at the time of workload. This will support in minimizing
confusion and provide correct treatment to the users (Busse, Aboneh and Tefera, 2014).
 Relationship with senior doctors: It is very important to have strong relationship with
senior doctors. By this, a medical professional can learn new things and can develop
critical thinking skill. This will help doctors in making correct decision in critical
situations (Manners, 2017).
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3.2 Personal effectiveness in promoting and supporting rights of individual
Personal effectiveness plays significant role in the health and social care sector. It assists
in promoting and supporting rights of individuals in Caring home group. This empowers the
person and makes them able to take correct decision in every critical situation. It helps the person
in identifying quality of the person working in the organization. Personal effectiveness support
individual in protecting their rights and developing confidence as well (Ellner and et.al, 2015).
Caring home group always take care of its employees and protect their rights. All medical
professionals try to maintain confidentiality at the workplace so that care users feel happy and
they share their feeling with the medical professionals. It helps them in developing healthy
relationship with them and providing them correct treatment.
3.3 Ways to resolve issues
There are many issues encountered in professional relationship that affects the working
performance of an individual and create problems for them to provide quality care to patients.
Several ways to resolve these issues in professional relationship are explained as below:
Use of effective communication channels
One of the major causes is communication gap. When medical professionals do not
coordinate with each other well then it increases confusion and impacts their professional
relationship (Estabrooks and et.al, 2015). Caring home group should take support of correct
communication channels so that nurses, doctors can interact well and can identify their
responsibilities. Care home should use face-to-face communication as well as email
communication. Both these channels will be beneficial in order to resolve issues.
Training to professionals
Staff members who are working in Caring home group should get adequate training
(McFadden, Campbell and Taylor, 2014). This will make them aware with their responsibilities
and they will be able to perform well in organization without any issue. This will help in
avoiding confusion and conflict situation in workplace.
4.4 Ways to improve personal contribution to collective effectiveness of a team
It is essential for the medical professional to enhance personal contribution in the care
home. This is better for an effective team working in Caring home group. Sharing of ideas and
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effective communication among all team members is a great way through which team
effectiveness can be enhanced (Renedo and et.al, 2015). Each individual should coordinate well
with others and must discuss innovative ideas with each other. This supports medical
professionals in finding new ways to perform their duties well. When they share their work, then
it would be beneficial in managing workload. By this way, all medical staff members will be able
to perform well and be able to pay more attention on all patients. This encourages effective
teamwork (Fayyad and et.al, 2017). This enhances services of Caring home group and helps the
organization in proving quality care services to the old age people as per their medical
requirements.
CONCLUSION
From the above report, it can be concluded that professional working play significant role
in health and social care sector. Each practitioner is required to follow code of practices and
have to provide quality care services to care users. This helps in minimizing errors and getting
good results. Effective communication and teamwork are major ways through which issues can
be resolved in health and social care organization. This assists in improving practices of the
workplace and dealing with the patients well. Personal contribution is helpful for the betterment
of organization. This assists in accomplishing goals of the firm and resolve issues significantly.
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REFERENCES
Books and Journals
Busse, H., Aboneh, E. A. and Tefera, G., 2014. Learning from developing countries in
strengthening health systems: an evaluation of personal and professional impact among
global health volunteers at Addis Ababa University’s Tikur Anbessa Specialized Hospital
(Ethiopia). Globalization and health. 10(1). pp.64.
Ellner, A. L. and et.al., 2015. Health systems innovation at academic health centers: leading in a
new era of health care delivery. Academic Medicine. 90(7). pp.872-880.
Estabrooks, C. A. and et.al., 2015. Who is looking after Mom and Dad? Unregulated workers in
Canadian long-term care homes. Canadian Journal on Aging/La Revue canadienne du
vieillissement. 34(1). pp.47-59.
Fayyad, J. and et.al., 2017. The descriptive epidemiology of DSM-IV Adult ADHD in the World
Health Organization World Mental Health Surveys. ADHD Attention Deficit and
Hyperactivity Disorders. 9(1). pp.47-65.
Lewallen, T. C. and et.al., 2015. The Whole School, Whole Community, Whole Child model: a
new approach for improving educational attainment and healthy development for students.
Journal of School Health. 85(11). pp.729-739.
Manners, R. A., 2017. Professional dominance: The social structure of medical care. Routledge.
McFadden, P., Campbell, A. and Taylor, B., 2014. Resilience and burnout in child protection
social work: Individual and organisational themes from a systematic literature review. The
British Journal of Social Work. 45(5). pp.1546-1563.
Ocloo, J. and Matthews, R., 2016. From tokenism to empowerment: progressing patient and
public involvement in healthcare improvement. BMJ Qual Saf, pp.bmjqs-2015.
Renedo, A. and et.al., 2015. Patient and Public Involvement in Healthcare Quality Improvement:
How organizations can help patients and professionals to collaborate. Public Management
Review. 17(1). pp.17-34.
Rolls, K. and et.al., 2016. How health care professionals use social media to create virtual
communities: an integrative review. Journal of medical Internet research. 18(6).
Online
The Role of Medical Staff in Providing Patients Rights. 2014. [Online]. Available through
<https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4272461/>
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