Reflective Development Report: Personal Professional Development - HNC

This report presents a comprehensive exploration of personal and professional development (PPD). It begins with an introduction to PPD, emphasizing its importance for both individuals and organizations like Harrods of London. The first task involves a skills audit, examining the author's roles, responsibilities, and performance objectives within an organization, including the application of the SMART model for goal setting. Task 2 delves into interpersonal skills, providing an overview of various skills such as empathy, communication, and teamwork, alongside tools and techniques to enhance them. It also includes a personal SWOT analysis to identify strengths, weaknesses, opportunities, and threats impacting performance. The report continues with the design of a personal and professional development plan, outlining aims and objectives. Finally, the report concludes with a reflection on the PPD process and an evaluation of learning skills to maximize personal and professional growth. The report references various concepts and models to support the analysis and recommendations.

Personal
Professional
Development

Table of Contents
Introduction: ....................................................................................................................................1
TASK 1:...........................................................................................................................................1
1: Examine the skills audit in the context of my personal roles and responsibilities and
performance objective within the organisation. .........................................................................1
....................................................................................................................................................1
Task 2:..............................................................................................................................................3
1: Examine about the interpersonal skills and various tools to increase such skills: .................3
2: personal SWOT analysis to examine various factors that have impact on the performance: 5
3: Develop proforma and individual appraisal within the organisation.....................................6
TASK 3:..........................................................................................................................................7
1: Design the personal and professional development plan with the aims and objectives..........7
TASK B:..........................................................................................................................................8
1: Reflection on the PPD and evaluation of my learning skills to maximisation the personal
and professional skills.................................................................................................................8
Conclusion:....................................................................................................................................10
REFERENCES:.............................................................................................................................10

Introduction:
Personal and professional development refers to the process through which the organisation as
well as individual is involved under the process of learning to the goals and objectives. It is
associate with the development of the individual as well as of group or the team. The
professional growth is refers to gaining new skills and experience at the work places and
working environment and employees gain experience at either their current role or next roles
they want. Whereas the personal improvement is alongside the profession growth which help in
developing the personality at the work place which include handling the fears, take more
responsibility at the work. Personal professional development is a essential techniques for
everyone as it provide different functions which helps them to learn new things in the workplace
and while on the job training. This help skilful people to achieve the target objectives easily and
learn new things and different tools at the work related places. Under this report, the Harrods of
London, is a retail stores operating at different places and formed by the Charles Henry in the
1849. their will be discussion on personal and professional development of the individual person
and as well as of the organisation.
TASK 1:
1: Examine the skills audit in the context of my personal roles and responsibilities and
performance objective within the organisation.
The personal and professional development is very important program which are
designed in such a ways to expand the staff members and human resources at the work place. In
any organisation, there are various different roles and responsibilities of the employee which
help in enhancing the personal and professional attributes of the worker. The manager of the
organisation have to make strategies which helps in achieving the professional skill and also
improve their personality along with the tasks. Accordance to this, I have audit my skills in
various field such as leadership, managerial skills and knowledge by using different models and
by having experience in the work places. For developing my interpersonal skills I have attend
the various interaction session which helps in improving my personality in the team. I have
also manage my task effectiveness in the team so that task can be completed in positivity
manner.
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According to this, I have done my duties in the effective manner in the organisation with lot of
energy. Apart form this, I have been involved in making various policies for the organisation
which improves my reasoning and analytical skills at personal levels. I have also attend various
workshops to enhance that the personal and professional capabilities can be improved in the
work place . my organisation has given various responsibilities to handle the junior at the
work place and making effective team for the company, and such task helps in improving my
leadership skills in the management levels. In the organisation, I was able to do necessarily to
provide various solution to solve the conflict at the work place and conducting various training
and development for the employees of the organisation so increase the productivity in the
company for the longer period of time. With the references of Harrod organisation,i have gain
lot of experience in terms of acquiring the new skills and capabilities at the work places and
hence increase the confidence in my work . It has been very important experience to to know
strength and weaknesses at the management levels so that I can improve my flaws and make best
use of available resources.
Performance objectives: as per the performance measurement in the organisation, I have
a received lot of knowledge about the managerial skills and leadership style which are necessary
for the growth for the personal and professional levels . Some of the skills which are learned in
the organisation as follows:
 I have generate more appropriates skills and knowledge about the work.
 I have understand and put efforts in understanding the mission and vision of the
company.
 I have taken important projects and and made effective reports for the various clients.
To increase better performance SMART model is used for professional and personal
improvement at the work place. This model is discussed as follows:
S: to understand the goals in the better manner , the manager has to set specific goals for
the team members to have effective and profitable team for the organisation.
M: taking measurable small step that help in acquiring the goals of the company in the
proper manner.
A: relevant information is needed for aligning with the mission of the organisation so
that goals can be achieved in the long period of time.
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T: time is specified about the various task which need to be completed within the time
frame, and helps me in increasing my effectiveness.
Hence, it is important model to every organisation and a individual person to modify their
approaches to achieve the goals and objectives in the effective ways.
Task 2:
1: Examine about the interpersonal skills and various tools to increase such skills:
The personal and professional development is a formal means by which individual can
sets out the goals and strategies and also align with a professional objectives in the long run.
Interpersonal skills: it is very important part of any successful organisation as it increases the
productivity at the work place. The interpersonal skills helps in having sound decision in the
organisation and analysis various factors which have a impact on the performance of the
employee in the company. Some of the important interpersonal skills are discussed as follows:
Empathy: it is important from the point of view of emotional intelligences as it shows how
individual person behaves at the work place. It is about the knowing the emotions of oneself and
another persons in the management team. Some of the empathy are as stated:
Understanding other person: under such conditions, the individual person have to
understand the another members of the team in such as way to have a effective results from the
various tasks. As per this, people have good listening skills which are helpful for having
effective communication in the team so that all the task are completed in most profitable ways.
Developing others members : here all the employees of the team are helping each other
at the work place to increase the productivity of the organisation. Hence, the organisation gives
rewards and benefits for the employees for giving their best performance in the work place and
achieve the goals and objectives of the company.
Services orientation: under such conditions, the company focus on providing good
service to its customer from time to time to retain the existing customer and attach the new
customer in the market. Customer are the first priority of the organisation as they can generate
more revenue for the company and stay loyal for longer period of time.
Leveraging diversity: under this situations, the manager has to make sure that there are
enough number of employees at the workplace which lead to increase production activity of the
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team. And this also make easy for the people to build their relationship at the work environment
which enhance the understanding among the team members.
Political awareness: it include the effective relationship among the employers and
employees at the work related places which help in enhancing the production of the company.
This factor helps in having good team of member who focus on achieving the vision of the
organisation in the long period of time.
Communication : communication is one thing which have a huge impact on the
effectiveness of the organisation as information is transferred in all the level so that task can be
performed in profitable ways. It includes the facial expression, body languages and different
gestures by the employees at the work which have different impact on the performance of the
employees. It also important at the time of hiring the right kind of candidates for the right
position by the HR manager.
Listening skills: It is a process which help in having nice listening skills at the work
place. Under this process, the aim focus is on transferring the important information in all the
levels of the organisation, the mission and vision of the company are make understood by the
all the employees and another members of the management team to have a effective role in
achieving the objectives in the proper manner.
Work ethics: it is very important for the organisation to have a strong work ethics at the
work place. The employees who have good ethics which helps in conducting the work in the
morale and ethic ways to achieve the goals and objectives of the organisation in the longer
period of time. This also improve the personality of the individual at the work or at any another
places.
Transferable skills: under such condition , skills are shares to another employees
according to their interest and various hobbies. The data which are importance for the
organisation are to be transfer to another employees so that data can not be lost by the workers.
Leadership skills: here leader are provided with some power to control and arrange the
employees in such a way that will lead to achieving the goals and objectives in the long run. The
type of style is essential at every organisation as it help in achieving the objectives in the
impressive ways in present and in coming years. It also helps in improving the personal and
profession development of the employee at various places.
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Time management skills: it is very important skills that all the members of the
organisation should have different approaches to complete the task on time and in effective
ways. The top-level of authorities uses such function in all the task so that activity can be
competed in effective ways.
Problem solving skills: such skills refers to technique which are needed to solve the
critical problem in best possible ways. These skills can be develop by conducting various
training and development programs for the employees so that their skills can be improved within
the time frame
Team work: it is important skills for every individual and the employees must have in
their work so that all the member of the organisation work under as a one team and achieve the
common mission and vision of the company.
Techniques used to enhance the such skills:
there are various tools and techniques which helps in improving the skills and knowledgable
which are needed at the work place and focus on enhancing various another skills and
capabilities that can be develop with the time and with various session conduct by the manager
and leader. This will improve the personal and professional skills of the employees as well as of
the individual hence, the best utilisation of available resources of the man kind in the
organisation. Their are various tool and model which help in acquiring the new capabilities for
the person which can be used at the work or any other places in the environment. Their are
various different interpersonal skills which shows the to have effective communication in the
company and person can have groom personality in the different location as they visit.
2: personal SWOT analysis to examine various factors that have impact on the performance:
SWOT analysis is a tool and techniques which is used by the individual to examine the
strength, weaknesses, opportunities and thread. So that they can improve their personality to next
levels in their personally life and work related places. It model will provide my strength in some
of the areas and weaknesses in another field and efforts are taken to enhance the their skills and
capabilities.
Strength Weaknesses
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 As per my opinion, I am good at
making sound business decision which
help me to take good decide on
personal level and at the work places.
 I am also strong with the
communication which lead to better
interaction with another person.
 I am also good with making great plan
for the task to be formed in the team or
at my individual task.
 Sometimes I can be stubborn on my
decision which efforts my work.
 It is difficult for me to make critical
decision in life and at work place.
 Difficult to find a new market for the
goods and services.
Opportunities: Threats:
 Under this organisation there are
various opportunities present which
can provide improvement in skills and
lead to make reasonable decision for
the betterment of the organisation.
 The organisation provide various
development programs which helps in
improving their personality and
communication skills
 Their are large number of competitors
present in the environment.
 Difficult to handle the stress at the
work place and have anxiety for various
issues.
 Their are various different product and
services which are available at lesser
prices in the market .
 Sometime it is difficult to handle the
personal and professional life in such
organisation.
3: Develop proforma and individual appraisal within the organisation.
The proforma is very important for all the employees as they reflect their performance in
the certain time. This will help a individual to examine their capabilities with the desire
outcomes to be excepted from the team and conduct various development programs to improve
their flaws and increase their productivity at the work places.
Proforma for employee performance:
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Employee information:
Employee Name: priya
Department: Human resource
Reviewer: MR. kishore.
Date: 30 march
period of review: 6 months.
Reviewers title: professional environment development.
Performance
evaluation
Excellent Good Fair Poor Comments
Job knowledge 1 The individual has good
knowledge in their work
place.
Productivity 1 It is good for the
company
Work quality 1 It is good at the team
work.
Technical skills 1 Technical skills are good
Work consistency 1 Great with the
consistency in its work.
TASK 3:
1: Design the personal and professional development plan with the aims and objectives
The plan for the personal and professional development is design which will help in
improving the skills and knowledge of the employees and utilise the best use of man kind in the
organisation. It also help in solving the personal and professional concept at the work places
and increase the productivity of the employees in the longer period of time. To examine the
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strength, plan are formed to improve any weakness and covert weakness into opportunities to
earn growth in coming years at the work related places in the organisation.
Personal-professional development plan:
Development of
aims and
objectives
Requirements of
resources and
activities.
Areas for the
development
Time scale Actual date of
achieving my
objectives.
Addressing the
larger number of
audience which
helps in
improving my
confidence at the
work places.
Practice and
going to various
development
programs
required to human
resource .
Focus will be on
improving the
inter-personal
skills at the work
place.
1 January 2020 to
15 January 2020
13/01/20
Need to learn new
things about the
functioning and
system of the
organisation.
Having different
experiments
which are needed
for the
development.
Need different
developing
session to
improve the
flaws.
25 January 2020
to 30 January
2020.
1 February
2020.
Meet the need of
technical training.
Requirements of
equipments for
training.
Explain about the
technical tools
5 february2020 to
15 February
2020.
16/02/20
Communication Need resource for
public speaking
Need to increase
the confidence.
1 march 2020 to 3
march 2020
04/03/20
Need skills for
problem solving
skills.
Good advice is
needed to have
development in
the organisation.
Need to have new
ideas and plan.
4 march 2020 to
10 march2020.
11/03/20
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According to above discussion, Their are various areas which need to improve the to increase
the productivity at the work place and achieve the mission and vision of the organisation in the
longer period.
TASK B:
1: Reflection on the PPD and evaluation of my learning skills to maximisation the personal and
professional skills.
Accordance to above consideration, I have came to know that I am good at leadership
style which provide a way to lead a group of people in the management team. I also develop
good analytical skills which help in improving capabilities to dissolve the problem in the
effective ways and make sound decision at the personal and professional levels. On the other
side,I have also develop good managerial skills which help me in organising the various tasks
and activity in the effective ways and in profitable manner at the any levels. Here I have learned
various things such as how to communicate in the team so that important information can be
transferred to all the levels and work can be completed within the time frame and in effective
manner. It also help me to gain confidence in handle multiple work at the team as well as in the
personal life. With the progress in the plan I am able to make good decision about various
critical situations and learn about different business plan to grow the operations to next levels. I
have learned various skills which have improve may capabilities in performing various
different task so that goals can be achieved in the long run. I have learned various skills like
leadership, self- motivated, delegated at work, creativity at various things and taking
responsibilities about my action at the work and in personal life.
In every organisation, there are list of does and don't which make important task to be completed
in the productivity manner. This improve the task completing in the organisation with the
appropriacies manner. By now, I have faced various problem such as lack of resources, need of
practices development program effective communication. and solve them in the effective ways
and improve the production activity hence, increases the profits for the organisation.
Further personal development is a very long process, which provide a way enhance the
production at very level of the organisation. The plan is very essential to measure the qualities
and skills of the individual and give a way to improve and learn more skills to have competitive
advantages in the market. The PPD is also provide a way to increase their capabilities and skills
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and make changes in their approaches to achieve the mission of the organisation. For
improvement in the personal and professional development , some of areas need to taken care as
follows:
Growth plan: In my organisation, I have design a plan which shows the path for the
growth of the company as well as of the individual at the work environment. I have plan set of
produces which needs to be followed to completed the task in the proper manner, which help in
having me in management skills at the organisation.
Learning goals: This condition helps in learning new things at the work place and which
helps in achieving the goals and objectives of the organisation. It also help me to be more
creative at my work place and achieves the individual goals in time. Their are various different
areas which need to have proper plan which will help in achieving the desire outcomes in the
coming years.
Development opportunities: under this conditions I have develop the plan for the
improvement for the organisation and improve my personal personality along with the company
goals and objectives. The aim object of the plan is to improve the weakness and give best input
in any task and make best us of available resources in best possible ways.
Conclusion:
According to above discussion, I have understood that personal-professional development is
very essential part of any individual and organisation. With the important of the professional
plan I have develop various different work ethics and capabilities which are necessary for the
growth of the company. This also help in making good personal personality by reducing the
weaknesses and converting them into strength and achieve the desire outcomes. I have learn
more about skills and knowledge which can give me competitive advantage in the market place.
I have also develop more capabilities and started taking responsibilities about my action at the
personal and professional levels in the organisation.
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