Personal and Professional Development Plan for Travelodge Hotel Staff

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PERSONAL & PROFESSIONAL DEVELOPMENT

Table of Contents
INTRODUCTION........................................................................................................................1
LO1........................................................................................................................................... 2
1.1 APPROACHES TO SELF-MANAGEMENT LEARNING.....................................................2
1.2 WAYS IN WHICH LIFELONG LEARNING IN PERSONAL AND........................................5
PROFESSIONAL CONTEXTS COULD BE ENCOURAGED..........................................................5
1.3 THE BENEFITS OF SELF-MANAGED LEARNING TO INDIVIDUAL AND ORGANISATION 6
LO2........................................................................................................................................... 8
2.1 EVALUATION OF OWN CURRENT SKILLS AND COMPETENCIES AGAINST PROFESSIONAL
STANDARDS AND ORGANISATION OBJECTIVES....................................................................8
2.2 IDENTIFY OWN DEVELOPMENT NEEDS AND THE ACTIVITIES REQUIRED TO MEET THEM
........................................................................................................................................... 10
2.3 IDENTIFY DEVELOPMENT OPPORTUNITIES TO MEET CURRENT AND FUTURE DEFINED
NEEDS................................................................................................................................. 12
2.4 DEVISE A PERSONAL AND PROFESSIONAL DEVELOPMENT PLAN BASED ON IDENTIFIED
NEEDS................................................................................................................................. 13
LO3......................................................................................................................................... 15
3.1 PROCESS AND ACTIVITIES REQUIRED TO IMPLEMENT THE DEVELOPMENT PLAN.......15
3.2 UNDERTAKE AND DOCUMENT DEVELOPMENT ACTIVITIES AS PLANNED.....................18
3.3 REFLECT CRITICALLY ON OWN LEARNING AGAINST AIMS AND OBJECTIVES SET IN THE
DEVELOPMENT PLAN......................................................................................................... 20
3.4 UPDATE THE DEVELOPMENT PLAN BASED ON FEEDBACK AND EVALUATION.............23
LO4......................................................................................................................................... 25
4.1 SOLUTIONS TO WORK BASED PROBLEMS....................................................................25
4.2 COMMUNICATE IN A VARIETY OF STYLES AND APPROPRIATE MANNER AT VARIOUS
LEVELS................................................................................................................................ 26
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4.3 EVALUATE AND USE EFFECTIVE TIME-MANAGEMENT STRATEGIES.............................28
CONCLUSION.......................................................................................................................... 30
REFERENCES........................................................................................................................... 31
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INTRODUCTION
Personal and professional development helps in managing learning and growth throughout
their career. Learning and development of the skills and knowledge are important for career
growth and in personal life. Personal development relates to the development of talent and
potential that is necessary for building the career. Professional development is the
development of the skills that are necessary for the job and future. Travelodge is a hotel
based in Ilford, UK. The manager of the hotel wants to develop the personal and
professional skill for better performance of the staff and to provide excellent services to the
customers. In this assignment, the learners will come to know about the learning theories
that will help in the growth and development of the skills and knowledge that are necessary
to become self-confident for the career.
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LO1
1.1 APPROACHES TO SELF-MANAGEMENT LEARNING
Self-managed learning can be defined as the process of learning and development of skills
and knowledge on their own. In this process, the decisions are taken by the individual in
order to learn and develop the skills and knowledge. The decisions relate to the
development plan that helps in knowing the aim of the study, time is taken to develop the
skills and how to develop the skills. The development plan helps the individual in making a
proper strategy for the learning and growth of personal and professional skills. The
development of self-management learning is necessary for the staff of Travelodge as it helps
them in improving the skill and knowledge and contributes in the providing excellent
facilities to the customers (Eldredge et al., 2016).
There are many strategies and theories that can be used by the staff of Travelodge for the
self-management learning that will help in improving the performance of the staff in the
Hotel. The most common learning strategies that the staff of Travelodge can adopt are the
Kolb learning cycle, VARK learning cycle and Honey and Mumford learning cycle. Each model
follows different approaches for the development and growth of the skills and helps in
preparing a learning schedule for the Travelodge staff (Eldredge et al., 2016).
KOLB LEARNING CYCLE
Figure 2: KOLBS Learning Cycle
Source: OE, 2019
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Kolb learning cycle is one of the most common and effectively used learning approaches.
The model contains four stages that are concrete experience, reflective observation,
abstract conceptualisation, and active experimentation. The concrete experience stage
relates to the experiences about the skills. Reflective observation relates to the reviewing
and analysing the experience. Abstract conceptualisation relates with analysing and
concluding the results of the experience and the final step that is active experimentation is
responsible for the planning and implementation of a new strategy for learning and
development of the skill on the basis of past experience (Kolb and Kolb, 2018).
HONEY AND MUMFORD LEARNING CYCLE
Honey and Mumford learning cycles are consisting of four sections that are activist, theorist,
reflector, and pragmatists. Activists are the individuals that learn from their own by using
making learning strategies. Theorists are the individual who uses theories for the learning
and development of the skills and knowledge. Reflectors take help of the past experience of
the others and then according to that make strategies for learning the skills. Pragmatists are
the individuals that learn from reality (Kotecha, 2019).
VARK LEARNING CYCLE
Figure 1: VARK Learning Cycle
Source: SS, 2019
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VARK is a learning theory that includes four aspects like Visual, read and write, kinaesthetic,
and auditory. Visual learners are those who learn and develop skills through images.
Auditory develop the skills through listening. Read & write learner develops the skills from
reading and writing and kinesthetic learners learn and develop the skill through experience
(Arslan, 2018).
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1.2 WAYS IN WHICH LIFELONG LEARNING IN PERSONAL AND
PROFESSIONAL CONTEXTS COULD BE ENCOURAGED
Lifelong learning is the concept of learning and development of the skills and knowledge
that will help in the entire life at anyplace in career development. The concept of lifelong
learning is developed by the self-directed learning in which the learners learn the skill from
the past experience and develop the skills and knowledge for the future. The manager of
Travelodge Hotel implemented the concept of lifelong learning for the staff that will help
them in learning and development of the skills that for better services to the customer
(Eteläpelto, 2017).
Self-directed learning approach
The concept of self-directed learning is implemented by the manager of the Travelodge
Hotel to motivate the staff about the development of skill and knowledge on their own. The
staff can carry out the approach with the help of different learning cycle like the Honey and
Mumford learning cycle, Kolb's learning cycle and VARK learning cycle (Rana et al., 2016).
Continuous professional development
Continuous Professional Development may be defined as the document that will help in
tacking the skills, learning, knowledge and experience of the individual. The manager of the
Travelodge Hotel implemented the concept for tracking the learning experience of the staff.
It will also provide details about the strength and weakness of the individual (Eteläpelto,
2017).
Coaching and mentoring
Coaching and mentoring is the process in which the learning and skill development of the
individual is derived from the senior ort any experienced person. The senior will help the
individual in finding the strength and weakness and then according to that proper learning
process is implemented (Eteläpelto, 2017).
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Apprenticeship
Apprenticeship is the process of learning during the job with the help supervisors. In this
concept, the employee is trained under the supervisor and learns the skills that are
important for the job (Rana et al., 2016).
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1.3 THE BENEFITS OF SELF-MANAGED LEARNING TO INDIVIDUAL AND
ORGANISATION
Self-managed learning plays an important role in the development of an individual's skill as
well as is beneficial for the organisation. The main benefit of self-managed learning is the
relationship with all (Yildiz et al., 2015).
Organisational benefits
The organisation will get a positive benefit of self-managed learning. The main benefits of
self-managed learning to the organisation are better performance at the workplace,
increased confidence and motivation level, increased responsibility taking ability, better
relationship with the staff, and development of problem solving skill, innovation and
invention of new ideas that will help in the growth of the business (Yildiz et al., 2015).
Individual benefits
The benefit of self-managed learning for the individual is the development of the skills and
knowledge gained from the learning. The major benefits of the self-managed learning for
the individual is understanding of skills, self-awareness, self-resilience, increased confidence
level, knowing strength and weakness, learning new skills and approaches for the
enjoyment of life, and development of new skills and ideas. The self-managed learning also
helps the individual in knowing the weak area and according to that; the approach can be
managed for overcoming the weakness (Yildiz et al., 2015).
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LO2
2.1 EVALUATION OF OWN CURRENT SKILLS AND COMPETENCIES AGAINST
PROFESSIONAL STANDARDS AND ORGANISATION OBJECTIVES
SKILLS AND COMPETENCIES STANDARDS IF PROFESSION OBJECTIVE OF TRAVELODGE
HOTEL
Communication- I have the
potential to communicate
with others in both oral and
written way as my
communication skills and
good.
The communication of the
person needs to be excellent
and fluent in the oral as well
as in written that helps in
communicating with others.
The staffs of the Travelodge
hotel need to behave good
communication skill and also
have effective and clear-
minded.
Organisational skill- I have
the capability to handle and
manage the task in an
effective manner and also
have the skill to properly
utilise the resources of the
organisation.
The organisational skills help
the organisation in
improving the performance
and productivity of the
business and help in
managing the resources in
an effective manner.
The manager needs to
properly allocate and acquire
the resources that will help
in increasing the productivity
of the organisation with less
consumption of resources
and time.
Leadership- I have the
leadership quality as I am
capable to take the
responsibilities and have the
potential to encourage
others for work.
The leader needs to have the
competence of taking
responsibility, motivate
others, supportive and
maintain good relationships
with others.
The manager of the
Travelodge Hotel needs to
have leadership skill that will
help in managing the task
and supports the staff in a
difficult situation.
Technical skill- I have the
knowledge of technical skill
but that is not sufficient for
The individual needs to have
the basic knowledge of the
technical skill that will help
The manager of the
Travelodge Hotel needs to
have excellent technical skill
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the career development so it
needs to work on it.
in working efficiently. that helps in solving any
issue related to technology.
Problem-solving skill- I need
to work on problem-solving
skill as most of the time I feel
pressure due to which I can't
resolve the issue.
The individual needs to have
enough knowledge and skill
that will help in resolving the
skill with accuracy and
efficiently and without losing
the temper.
The manager of the
Travelodge needs to have
pressure handling power
that will help in resolving the
problems very efficiently and
quickly (Cottrell, 2017).
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