Personal and Professional Development Report: Health and Social Care

This report delves into the critical aspects of personal and professional development (PPD) within the health and social care sector. It begins by comparing personal values and principles with the principles of support, emphasizing respect, dignity, and privacy in patient care, especially for those with illnesses like HIV and tuberculosis. The report then explores how personal culture and experience influence support provided to patients, highlighting the impact of a supportive and caring environment. It also examines the influence of new developments and legislation on healthcare practices, including codes of practice and the importance of adapting to changing patient needs. The report further analyzes different impacts of learning, SWOT analysis of personal strengths and weaknesses, and an action plan for improvement. The report concludes by discussing personal effectiveness in promoting and supporting individual rights within the healthcare setting, emphasizing the importance of ongoing development and adaptability in the field.

Personal and
Professional
Development
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TABLE OF CONTENT
INTRODUCTION ..........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1.1 Comparison of values and principles in health and social care with principles of support...3
1.2 How your own personal culture and experience would influence support............................4
1.3 How new development can have impact on working in health and social care....................4
TASK 2 ..........................................................................................................................................5
2A.................................................................................................................................................5
2(B) Swot analysis.......................................................................................................................6
2(C) Action plan and review of progress ....................................................................................8
Task 3...............................................................................................................................................9
3.2 Personal effectiveness in promoting and supporting the rights of individual........................9
Conclusion ....................................................................................................................................11
References......................................................................................................................................12
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ILLUSTRATION INDEX
Illustration 1: Support model ........................................................................................................11
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INTRODUCTION
Personal and professional development plays most crucial role in health and social care
sector as through this it is possible for individual to develop the overall skills and knowledge
being required for carrying out operations within healthcare. Further, it is well known fact that
patients in health and social care have some sort of expectations from the individuals who are
rendering health care service due to which it is necessarily required for healthcare practitioners to
apply right skills along with knowledge so that best possible treatment can be rendered to the
patients who are suffering from any disease. The present report being prepared highlights the
importance of personal and professional development in health and social care setting. Further,
appropriate care for service users has been undertaken with range of illness such as HIV,
tuberculosis etc. Various tasks have been covered in the study which involves comparison of
personal values and principles in health and social care, key influences on learning, nature of
different professional relationship etc.
TASK 1
1.1 Comparison of values and principles in health and social care with principles of support
Personal values along with principles plays most significant role in the health and social
care as through this it is possible for service users to render better service to the patients (Alsop,
A., 2013.). Further, their exist different type of illness which can be found among service users
within setting of health and social care. For providing effective service to the patients suffering
from tuberculosis and HIV different skills are needed and this directly provides support to the
care workers in every possible manner. Personal values along with principles takes into
consideration respect, dignity, choice, privacy etc where it is the first and foremost duty of care
practitioners to respect their patients and privacy must be maintained in relation with the crucial
information which must not be shared with other parties (Health and social care, 2015).
Moreover, any type of unethical practice must not be practised such as discrimination through
which motivation along with confidence level of patients can be adversely affected. (May, 2009)
Apart from this, as per the principle of support in health and social care it is required for
healthcare practitioners to provide every kind of support to patients so that recovery can take
place more easily and in short period of time. Personal value such as respect for others, dignity,
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privacy directly enhances motivation level of the patients and in turn healthcare practitioners are
able to deliver services as per requirement of patients. Therefore, in this way personal values
along with principles are very important in health and social care.
1.2 How your own personal culture and experience would influence support
Personal culture along with experience can be regarded as set of beliefs and values which
are developed by individual over a period of time (Moore, 2014). By considering the present
case study it can be said that culture and experience gained by individual by rendering services
provides proper support to the patients in every possible manner. Further, number of activities
have been learnt in past with the help of which it is possible to deliver better services as per
expectations of service users. I am having experience of 5 years in the field of healthcare and this
allows me to better understand the actual requirement of service users. Apart from this, culture
has significant role as it is known to drive employees in a way so as to influence achievement of
goals along with objectives which affects organizational performance. In case, if the culture of an
individual is supportive, caring and allows healthcare practitioner to work for the betterment of
patients then it is beneficial for service users in every possible manner and in turn can enhance
performance of healthcare in every possible manner. Therefore, in this way it can be said that
personal culture along with experience has direct impact on the support being provided the
patients and in case if support is provided above expectation level of patients then it has positive
impact on healthcare practitioner.
1.3 How new development can have impact on working in health and social care
Large number of changes along with developments are taking place in health and social
care sector which directly influences each and every part of the organization along with the ways
being employed by practitioners for delivering services (Aveyard, 2014). New legislations have
been introduced by healthcare authorities with the aim to safeguard right and duties of the
patients in every possible manner. Further, it is necessary for every healthcare organization to
comply with the new legislations being passed by government so that service users can be
benefited in every possible manner. Moreover, new priorities have been introduced where every
healthcare practitioner has to understand overall need and requirement of patients so that services
can be delivered on the basis of analysis. Codes of practice have been developed by NHS which
involves confidentiality, record management etc as through this proper support can be provided
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to service users. Apart from this, personal values have direct impact on working in health and
social care as by giving respect to service users and maintaining privacy it is possible for staff
members to meet with the expectations of the patients. On the other hand unfavourable
situations such as conflict, tension etc can easily be handled if all the personal values are
practised properly and this in turn is favourable for healthcare organisation in every possible
manner (Skovholt and Trotter-Mathison, 2014). Therefore, in this way it can be said that new
development along with personal values have direct impact on the working in health and social
care where overall requirement of service users can be met easily.
TASK 2
2A
Different impacts of learning are present which has been discussed in this point. Further,
the course being pursued is PPD in health and social care whose entry requirement is degree
from a recognized university in health and social care. Further, candidate must be having right
skills and knowledge for rendering effective services to the patients as per their actual
requirement. To complete this degree proper support has been provided by college, mentors and
supervisors. Further, they have supported in acquiring rights and knowledge which are must in
order to work properly. Moreover, different type of learning opportunities are being present
through which level of knowledge can be enhanced easily. Generally formal ways have been
undertaken for acquiring new knowledge such as attending training sessions, coaching etc. Apart
from this, real learning has been obtained through classroom activities and in short it has
provided me a remarkable experience in the filed of healthcare. The key influences on personal
learning processes involve previous learning and experience, type of learning, learning style,
learning environment and access to resources. It has been observed that many times the personal
learning process is affected by the kind of learning process which has been adopted by an
individual. Further it can be stated that formal learning program follows a proper structure
whereas informal learning do not follow a specific structure and it is more flexible. It is also
necessary to have a good learning environment because it has been witnessed that an individual
cannot learn in environment which is not suitable for learning. There are various style of learning
such as visual, auditory and kinesthetic which can be used. In addition to this , it can be stated
that based on the need and learning requirement of an individual a proper style can be selected. A
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person is also required make sure that adequate resources and their access is available for
carrying out the learning. Internet, books, seminars, journals etc are some of the useful resources
which can be used for learning.
Importance of personal learning and development
For me personal learning and development is very important for the growth. One of the
main benefit of personal learning is that it makes me more competent and productive. With the
help of personal learning I keep of acquiring knowledge about the development and trends in
health and social care organizations. Thus it helps me to stay up-graded and become more
effective. I will continue to carry out personal learning in future also as it will provide me with
better employment opportunities and will also assist in my overall development. I can easily get
managerial position in any of the famous health and social care organization in my country as
well as overseas. It has been observed that things changes were quickly in health and social care
sector and every individual is required to continue his learning. If he/she is not up-graded then he
may not find better job opportunities and it may happen that he will be required to work at very
low salary.
2(B) Swot analysis
Strengths
 One of my biggest strength is that I
have effective communications skills
which helps me to deliver my message
and information in most effective way.
 I have team management skills and I
can easily lead and manage people in
team and direct their efforts to
accomplish the goals and objectives of
organization
Weakness
 I lack decision making skills and
sometimes I neglects some important
aspect at the time of making decisions.
 I also lacks time management skills and
due to this I am not able to complete
some of my task withing the provided
time frame.
Opportunities
 I have opportunities to enhance my
skills and get better job in future
Threats
 The recession in health and social care
industry is one of my major threat
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 I am having a good work experience of
more than 5 years in health and social
care organizations. Thus I can easily
get better employment opportunities
overseas also
 The industry is one of the growing
industry in the world so the level of
competition is and qualification
required is very high
Areas Things I do well Areas which I need to
develop and why?
Working in a team I have team management skill
which helps me to work in team
in most effective manner
I am required to develop
listening skills so that I can
become a better leader and
member of a team
Communication I can easily communicate my
ideas and message in desired
manner with other people
I am required to learn sign
language so that I can deliver
better services to deaf people
also.
Interpersonal skills I have various kind of
interpersonal skills which can
help me to find better
opportunities for growth and
development in future
I need to improve my decision
making skills and time
management skills in order to
overcome my weakness and
become more productive
Technical skills I have knowledge regarding the
use of customer relationship
management software
I am required to get a
professional degree in
information technology
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2(C) Action plan and review of progress
Short term goals
(3 Months)
Level of
performance
Application to practice Learning experience Learning
style
Practice skills I need to improve
my practice skills
so that I get better
opportunities for
growth and
development
This can be achieved
with the help of
internship
It has been a great
learning experience in
which I have learned
various skills by
observing various
practician during my
internship
Visual
Medium term
goals (6 Months)
Level of
performance
Application to practice Learning experience Learning
style
Interpersonal
skills
 Time
manageme
nt skills
 Decision
making
skills
I lack time
management and
decision making
skills which I am
required to
improve in order to
become more
productive
The skills can be
improved with the help
of attending various
kind of seminars
I have learned a lot of
things regarding time
management and
decision making.
Overall it was a very
good experience
Auditory
Long term goals
(1 Year)
Level of
performance
Application to practice Learning experience Learning
style
Team
management skills
I have effective
team management
skills but it has
been observed that
I need to enhance
them so that I can
The team management
skills can be improved
with the help of
attending various
workshops
I have enhanced my
team management skills
and the experience was
outstanding
Kinesthetic
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manage team
members in more
effective manner
By monitoring the performance against the above stated plan it has been observed that
there are some of the skills which has not improved. Further there is no improvement in my
interpersonal skills and I am required to change my learning style. I need to adopt Kinesthetic
style of learning so that I can improve my interpersonal skills in desired manner.
TASK 3
3.1 The nature of professional relationship exist in health and social care
According to the provided case scenario the type of relationship which exist are
mentioned below as: Relationship with the patient- It is one of the most important relationship in health and
social care. As per the provided case the patient is an 60 year old male who is suffering
dementia and is in depression. Thus, it is required by the members of multidisciplinary
team to develop good and healthy relation with the patient. In addition to this, they are
also required to take care of the patient in each and every aspect. This will help the
patient to get well soon and overcome form the disease which he suffering. Relationship with co-workers- Another relation which exist in context to the provided
case scenario is between all the workers. It has been observed that the multidisciplinary
team (MDT ) consist of nurses, social workers, dietitian, care workers etc. Therefore, it is
required to have good relation among the above stated peoples. This will directly result in
providing effective and satisfactory services to the patient. Other than this, it will also
assist in creating a better environment in the health and social care organization.
 Relationship with seniors- According to the provide case the MDT team consist of
managers and other senior officials. Thus, the relation between manager and team
members can be also termed as one of the important professional relationship which exist
in the health and social care organization. It is required by the manager to encourage
other team members to provide their suggestion at the time of decision making. On the
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other hand, each and every member of the team is required to respect the manager and
follow his decisions.
3.2 Personal effectiveness in promoting and supporting the rights of individual
Health and social care organization consist of various kind of individual's which have
certain rights and duties (Morgan, 2013). Further the employee has the right regarding to receive
salary on time, get better working environment, adequate growth and development opportunities
etc. on the other hand, patients also have some rights which are required to be protected. During
the tenure of my last job I have always taken care of the fact that the right of every individual in
the health social care organization gets protected. I always ensured that better working
environment and salary is provided to the workers. On the other hand, It has been observed that
every patient has the right to be informed, treated with care etc. In my past services I always tried
to protect their rights and have delivered the best services which I can. Further I also ensured the
fact that all the terms and condition are disclosed to patient before operating him. I have also
provided proper care and sympathy to patient which has helped them to recover at a rapid pace.
In order to care the patient a model of support can be used which is provided below as:
Illustration 1: Support model
(Source:Spalding, 2008)
It can be termed as the chronic care model is one of the best model which can be used by
health and social care organizations (Genkeer and et. al., 2002). Further one of the main
advantage of using this model is that the care and treatment is provided to patients on the basis of
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their cultural background. This results in delivering effective and satisfactory care services. Each
and every team member is provided with certain roles and duties which he/she is required to
accomplish. Other than this, follow up of the services delivered by care team is taken at regular
interval in order to evaluate the level of existing services and improve them in future.
3.3 Ways to resolve conflicts and issues encountered in professional relationship
Issues and conflicts are very bad for an organizations as it direct lower down the
productivity of employees and creates dissatisfaction among them (Garcarz, 2005). There are
various ways which can be used in order to resolve conflict among professional relationship.
Some of the ways which I have used at my previous workplace are mentioned below as:
 Defining the areas of disagreement- In my opinion it is one of the best way to resolve
conflicts and issues at workplace. During the time of conflict in my previous organization
where I was working I used to find out the areas of disagreement between individual.
After this I used to personally discuss the issue faced by them and then used to develop a
common ground on which both the individual's can agree.
 Communications- In my past work experience I have identified that one of the most
common reason of issue and conflicts at workplace is ineffective communications.
Further if the receiver did not encode the message and information correctly then the task
cannot be completed in desired manner. Thus, I have always ensured that effective
communication process exist in organizations to that the information can be transferred in
best possible manner and chances of conflicts get eliminated.
 Team meetings- I have observed that the chance of conflict among satisfied employees
are very low. I used to conduct team meetings at regular intervals in order to discuss the
problem faced by employees and I have always tried to resolve their problems in order to
keep them satisfied.
CONCLUSION
From the above report it can be concluded that every individual is required to continue
his/her learning in order to find better opportunities for growth. Further with the help of my
personal SWOT analysis it has been found that there are some of skills which I am required to
learn. It will help me to become more productive and enhance my overall efficiency. Other than
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