Health and Social Care: Personal and Professional Development Report

This report delves into personal and professional development within the health and social care (HSC) context. It begins by comparing personal values with principles of support, analyzing the impact of personal culture on the healthcare role, and exploring how new developments and changes in personal values affect HSC work. The report then uses the Honey and Mumford learning style to evaluate learning preferences, followed by a SWOT analysis to assess existing skills and capabilities. Further, it examines the nature of professional relationships, evaluates personal effectiveness in promoting patient rights, and explores ways to resolve issues in professional settings. Finally, the report assesses the effectiveness of personal contributions, the impact of role limitations, and the role in minimizing barriers to teamwork, concluding with a personal development plan and its evaluation.

PERSONAL AND PROFESSIONAL DEVELOPMENT IN
HEALTH AND SOCIAL CARE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Compare personal values with principles of support.............................................................3
1.2 Impact of personal culture on your role.................................................................................4
1.3 How new development and changes in personal values impact HSC working.....................4
TASK 2............................................................................................................................................5
Activity 1 honey and Mumford reflection...................................................................................5
Existing skills and capabilities.....................................................................................................5
Activity 2 SWOT.........................................................................................................................6
TASK 3 (Part 1)...............................................................................................................................8
3.1 Nature of different professional relationships in HSC..........................................................8
3.2 Evaluate personal effectiveness in promoting and supporting the rights of individual.........9
3.3 Ways to resolve issues in professional relationships...........................................................10
TASK 3 (Part 2).............................................................................................................................10
4.1 Effectiveness of personal contribution................................................................................10
4.2 How limits of own role impacts on work with others.........................................................11
4.3 Own role in minimizing barriers to effective teamwork.....................................................11
4.4 How to improve personal contribution to collective effectiveness of a team......................12
2.3 Monitor the development plan.............................................................................................12
2.4 Evaluation of effectiveness of development plan................................................................13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
In today's time every individual wants for growth and development of personal and
professional skills. It can be achieve through set the goals, strategies and desired outcomes of
learning and training (Lumpe, Czerniak and Beltyukova, 2012). To enhance development of
personal life, every individual require to self-assessment and identified key area to improve skills
for themselves. In this report covers different things through every person can develop personal
and professional skills. Furthermore, it assesses current skills' ability and learning style based on
SWOT analysis. In addition to this, it explains the nature of different professional relationship in
health and social care context. Beside this, report analysis own role in minimizing barriers to
effective teamwork in health and social care practices. At last, it covers evaluation of the
effectiveness of personal development plan as health care practitioner.
TASK 1
1.1 Compare personal values with principles of support
Personal values Effects on principles of support in HSC
Personal values and beliefs seems to be the
most important part that helps the individual to
conduct all the roles and responsibilities in
effective manner and it is more vital in the
realm of health and social care setting.
In the present scenario, it is essential for me to
consider my personal values and beliefs so that
I can treat people accordingly.
I always consider the policy of equality and
diversity management; hence this assists me to
get support from all the people in effective
manner.
Consideration on equality management assists
me to treat all my team members in equal way
and this also helps in developing team bonding.
I believe that at workplace everyone should
consider the concept of confidentiality where
in things should not be disclosed publically
without having consent from the associated
persons.
This belief has a positive impact on the
principle of support which assists my team
players to reach towards the defined aims and
objectives.
Personal values and culture needs to be This has optimistic as well as pessimistic

maintained at heath care home so that proper
environment can be developed at workplace.
impacts on the support dimension as sometimes
this helps the patients to behave positively.
However, huge concern on cultural values
sometimes resist people as well to deliver
prominent services.
Personal values Effects of the individual values on principles
of support
Honesty I always consider this aspect and at the time of
delivering health care services, I ensure to
deliver appropriate services with honesty and
dignity.
Self respect I ensure to respect the patients because they
also have the right to speak in decision making
process during getting any sort of treatment.
However, I do maintain cultural values and
beliefs in all my work processes; still I ensure
that it does not hamper my work quality.
Friendship I believe that I need to develop friendship with
my patients so that they can also respond to me
in positive manner. This is essential in terms of
delivering appropriate care to the patients.
Compassion I make sure that I am considering empathy for
the patients in which I listen to their views
points on higher extent.
1.2 Impact of personal culture on your role
I have working as a health care assistant in Care UK who and I have learned a lot of
things while delivering services to numerous patients. I always use my experience up to the best
extent so that I can reach towards the determined career goals. For example- while dealing with

the mental health patients; I ensure that I am treating them positively and I am behaving calmly
so that patients can also try to express their feelings (Willis, Reynolds and Keleher, 2016).
However, on the other hand I can state that at the time of dealing with numerous patients;
I keep my personal values and culture separate so that I can focus on professional contexts. My
previous experience aids me to avoid all such things that can generate issues among patients and
health care service providers. Additionally, concern on personal cultural dimensions supports me
to avoid conflicts and differences.
For instance- I have been considering cultural and social values on higher extent and
sometimes it impact my work roles and responsibilities. I always ensure to maintain
professionalism while playing my roles and this assists me to reach towards the aim of growth
and development. Information about cultural values is required to be collected so that I can
maintain patient’s interest on higher extent. This can also assist me to retain all the patients for
residential services. Professional care practitioner performs all the duties in effective manner;
however a novice person has to learn several things prior practicing in health care setting. This is
also essential for the purpose of treating the patients in effective manner.
1.3 How new development and changes in personal values impact HSC working
I always prefer to adopt changes and new things into account so that to enhance own
learning level. This helps me to treat all the patients effectively and at the same time it is also
beneficial for enhancing the opportunities of team work and success. I am also adopting new
tools and techniques as per my job roles which assists me to deal with technological facets;
hence I can say that is significant for me in numerous ways. Similarly, in work context,
technological dimensions reduces challenging and complex issues. Henceforth, as a result I am
able to adopt new things successfully. At the same time, this also aids me to contribute more in
goal achievement aspects. However, changes in personal values sometimes creates differences
among service users and providers and I have seen such issues when I had to deal with such
patients.
Values are work are essential for me because that directs me to perform all my roles and
duties aligned with the organizational aspects. At the same time, values at work is also crucial
because that aids the individual to consider appropriate environment at the workplace and
similarly this can also strengthen the health care services. Nonetheless, I always follow the

policy of work prioritization in which I segregate all my roles and responsibilities and according
to that, I perform all my actions. While having any of the urgent cases, I delegate responsibilities
to all my team members so that together we can manage each and every aspect in prominent
manner. Moreover, this also changes my values and opinions which I follow at the time of
conducting diverse roles and responsibilities.
TASK 2
Activity 1 honey and Mumford reflection
The learning style of Peter Honey and Alan Mumford includes four major stages which
are mentioned as follows:
Activist having an experience
Reflector reviewing the experience
Theorist concluding from the experience
Pragmatist planning for the next steps
The subsequent model assumes that people have preferred learning styles but the styles
are usually based on context and experience. They are not locked into any one style; thus as per
the situations learning styles could be changed.
Activist learns from personal experience, they also conduct practical games and activities
and they emphasizes on energetic aspects so as to learn more. They generally avoid to work
alone.
Further, Reflectors take time to think and observe things around them which helps them
to conduct their actual roles (Takemura, Kielmann and Blaauw, 2016).
Theorist accentuates majorly on theoretical concepts for the purpose of undertaking
specific decision and the last style that is Pragmatism focuses too much on upcoming stages.
This also prepares the learners for future uncertainties.
On the basis of Honey and Mumford’s learning style, I would prefer to learn through
theorist because I consider it the suitable learning style for me. Moreover, this will also enhance
the knowledge level and thus I will be able to get more career building opportunities in health
care setting. However, I also need to focus on other studies so that I can learn practical things
related to my job profile.

Existing skills and capabilities
 I have the capability to communicate effectively with the patients and for that several
times, I got appreciation from the management of Care UK. This also assists me to
communicate prominently with the patients and they also feel comfortable in my
presence.
 I can manage team building activities in optimum manner which assists my team
members to interact with others. This helps the organizational members to know each
other (Burke, Redfern and Marks-Maran, 2016).
 I have leadership skills as well wherein I know the tactics to get the work done through
others in effective manner without creating work burden.
 I am good in time management as I prepare schedule for every task. Prior starting my
work, I always prioritise it. This helps me to complete it on time.
Activity 2 SWOT
Strengths Weaknesses
 Learning attitude
 Leadership ability
 Time management
 Able to communicate effectively
 Lack of analyzing power
 Lack of ability to use organizational
resources
 Unorganized
Opportunities Threats
 To grow career in health care sector
 I have the opportunity to work with
expertise working in HSC
 I can learn numerous things from training
and coaching sessions.
 Issues and conflicts with team mates
 Problems may lead to stress
 Time management threats
PERSONAL AND DEVELOPMENT PLAN
SKILLS COMPETENCE JOB COMPETENCE EVIDENCE OF

IMPORTANCE X
JOB
IMPORTANCE
YOUR LEVEL OF
COMPETENCE
Management
skills
3 5 15 I have
management
skills wherein I
am able to deliver
health care
services to the
patients
according to the
schedule.
Resource
management
skills
3 3 9 Resource ability
skills are
essential for me
as that aids me to
get responsibility
from the
management.
Conflict
management
skills
2 4 8 It is essential for
me to manage
team conflicts in
best possible
manner so that I
can underpin
overall
organizational
environment.
Communication
skills
2 5 10 Although, I
communicate
properly with the

team mates;
instead of that I
have to facilitate
improvement.
Team
management
skills
3 5 15 I have been
working on team
management
skills wherein I
emphasize
chiefly on
frequent
interaction.
Further, I need to
conduct direct
session with the
employees so that
they can express
their issues and
challenges.
Complexity
management
skills
2 4 8 At the time of
having complex
cases, it is
essential for me
to accumulate
people
accordingly, so
that they can take
better decisions
for the team.
Apart from the above mentioned objectives, I also desire to develop my career in the
same field so that I can manage growth and success aspects. At the same time, I am concerned

about my roles and duties because I wish to play all my duties in quality manner. This is the
basic aspect which aids me to manage personal and professional growth. Further, in this respect I
want to build up my own team in the same area so that I can amend professional development
facets. I also want to develop my personal contexts and for that I would like to focus on
continuous training and development sessions. All such objectives are expected to be achieved
within the period of 12 months.
 My personal goal is that I want to learn more to increase my learning aspects.
 My profession goal is that I want to have my own team in health care sector whom with
we can emphasize on social care services. Further, I also want to perform all my roles
through quality dimensions.
TASK 3 (Part 1)
3.1 Nature of different professional relationships in HSC
In health and social care there are various professional workers who serving health care
services in effective way (Harris, Graham and Adkins, 2015). Different types of professional
working together because their serving method can be differ for reduce illness. In this context,
professionals working as General Practitioner (GP), nurse, Community Psychiatric Nurse (CPN),
health visitor and occupational therapists, etc. Along with this, a social worker is a person who
provide information and advice about the services which are available for users. Other
professionals is a multi-disciplinary team who are working with the information which is given
by social workers.
Team is working for solve users’ problem and give them benefits which they want. Thus,
there are effective communication require which play important role for development of different
professionals. Along with this, other staff members are support to workers to organise plan to
take care of users. As results, all members are working in chain which helps to achieve goals of
the firm (Boninska, Borisova and Gagova, 2015). Beside this, counselling skills helps services
users who are suffering from depression, bereavement which lead to the social worker making
referrals for service users.
Professionals are working to encourage users through working together. In this context,
they are works as team for providing quality services to services users. Along with this, they can
promote for making coordination among their members and agencies. Their relationship can be

determine as, if an individual suffering from any pain or other problem, first person make
appointment with GP. After then GP access their needs, see current problem and refers for other
services (McDonagh, Roche and Glenn, 2013). Thus, GP is responsible for running practices and
planning for treatment from other health professionals.
In order to work within HSC following different health and social care professional play
their roles which are as follows:
 General practitioner: In HSC, general practitioner is a medical doctor who treats acute
and chronic illness of patient. In addition to this, it also provides preventive care and
health education to patients. Their main role to deliver effective services to protect and
care for services users. Their responsibility is to meet the emergency needs and
requirements of the patients. They are accountable to work as per the defined guidelines;
hence they have to meet the health changing needs of clients.
 Nurse: Nurse plays a significant role in hospital, clinics and private practices. They are
working in the biggest health care occupations. They are play role includes
communicating between patients and doctors, caring for patients and supervising health
of service users. While working with different team members, it is crucial for the nurses
to coordinate properly with others so that prominent services could be delivered
accordingly. They have to show positive responses to each and every need of the client.
 Community Psychiatric nurse: Their main task is to administering medication and
monitoring patient progress in their daily life. They are pursued course to deliver
effective services on the basis of regular surveys. With the setting up district general
hospital, CPN work effectively in HSC.
 Professional care: Profession care of HSC work to provide care and medical services to
patients for their daily life. Professional care are concern with responsibilities for deliver
services according to patient quality. They are accountable to consider the regulation
made for medical health services; therefore in this respect professional care standards are
mandatory to follow.

3.2 Evaluate personal effectiveness in promoting and supporting the rights of individual
I am aware about my personal values and beliefs; thus I know dignity and rights of all the
individuals. In order to support and promote right of individuals, in will have healthy interaction
so that is get to know the issues that are faced by them. Accordingly, steps will be taken with the
help of which proper support can be provided to individuals. For example, I will have personal
interaction with individuals and try to identify the problems that are faced by them, then that
information will be delivered to management so that they will be able to take proper steps.
Further, interaction will also enable me to work in partnership with people who make use of the
services. I work as a team at Care UK which helps me to support all my team members and
which also assists in reaching towards the team objectives. I maintain professional relationships
with my colleagues which shows that I respect and treat people effectively. Since, I work as a
team; so I am accountable to maintain friendly environment at the health care setting. For
example, when healthy environment is delivered, then this motivates other to perform. I learn
things from others which not only enhances my skills; but also assists me to develop team bond
with people (Styhre, Roth and Roth, 2016).
While working with different partners, I had maintained proper coordination level so that
we can share team aspects in prominent manner. Through this, we were able to meet the team
aim and objectives. However, I also experienced problems due to difference in opinion from the
team members; but then discussing each and every aspect, we came up with suitable resolutions.
I always ensure that all my team participants are following professional code of conduct.
I work as a counsellor as well because most of the time I have to deal with mental health and
depressed patients. Apart from this, my job profile also directs me to meet the needs and
demands of patients since as a health care practitioner I am liable to do so. While undertaking
team decision, I invite all the team players so that effective decision for the team can be taken.
This not only enhances team bonding; but also reduces the opportunities of conflicts and
grievances (Strasser, Kam and Regalado, 2016).
3.3 Ways to resolve issues in professional relationships
In order to develop professional skills in health and social care various members working
together. In this way, there are many issues which team workers face in the organization are as
follows: