Personal and Professional Development Report

This report delves into the critical aspects of personal and professional development within the context of the NHS. It explores the influence of personal values, cultural backgrounds, and changes in legislation on employee performance. The report assesses interpersonal skills, outlines a holistic development plan, and discusses the importance of monitoring progress. It also examines professional relationships, the differences between healthcare and social care models, and potential conflicts. The report concludes by emphasizing the significance of teamwork, effective communication, and continuous learning for career success in the health and social care sector. The document includes a detailed table of contents, references, and a conclusion.

Personal and Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................3
1.1...........................................................................................................................................3
1.2...........................................................................................................................................3
1.3...........................................................................................................................................4
TASK 2............................................................................................................................................5
2.1...........................................................................................................................................5
2.2...........................................................................................................................................6
2.3...........................................................................................................................................7
2.4...........................................................................................................................................7
TASK 3............................................................................................................................................8
3.1...........................................................................................................................................8
3.2...........................................................................................................................................9
3.3...........................................................................................................................................9
TASK 4 .........................................................................................................................................11
Covered in PPT.....................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION Increase in core competencies according to objectives
which determines a way to can be stated as a personal development.
Professional development is related to the essentials of the profession, so a
person has to increase essentials core skills which helps in their profession.
This assignment focuses on NHS which is a regulatory body of health care
organisations in the UK. It involves personal values honesty, ambitious,
dedication; accuracy etc. supports to work in health and social care.
Employee's personal culture and experience makes a huge impact on
health and social care organisation (McNiff, 2010). A personal
development plan can help employee to enhance their core values which
helps in their qualitative work. Team working is a need in health and
social care sector to increase the effectiveness of the work. Collective
efforts and contribution of team members helps in expanding team
effectiveness.

TASK 1
1.1 Internal conceptual elements help the person to determine about beneficial, positive, useful
and important factors which can help them in their work (Antheunis, Tates and Nieboer,
2013). Personal values are the core competencies to execute qualitative work by the
employees. Personal beliefs determine the work and the style to perform activities in the
work place. I need to understand all my personal beliefs and values which strengthen my
working and attribute for delivering services in better and directional manner. My core
values which related with my personality are smart work, faith, honesty and discipline
which supports an employees in their work place to execute their work which support me
to maintain ethical working at workplace. All these things need to understand by me in
better and definite manner so that effective practising could become possible.
Principles of support for working in health and social care are related to the identification
of the mental illness and employee's has to be able for proper respond on this. It is essential for
an employee to know about mental status of the patients and it supports the staff and doctors to
provide medical treatments to them. An employee's smart work can support them to analyse
condition of their patients and by this medical team can provide better treatment to them.
Another principle is to maintain safety and safeguarding responsibilities by the management by
assessing risk in the work place (Trede, Macklin and Bridges, 2012). It helps the employees to
perform their activities without any risk of security issues; it aids the management to generate
actual manpower from their employees in health and social care.
Personal values like freedom, happiness, peace and respect are some core values which
can harm in providing services to vulnerable people. The personal values are supportive for an
employee and as well as for the management of the NHS to increase the potentials and work
efficiency and accuracy of staff members to provide treatments and services to their patients.
I used to properly estimate about my personal values with principles values so that
defined manner of working could be done. Principles values used to support me at my workplace
criteria where as personal values assist me in real life as well as my workplace. This will lead to
provide a better reflection of working which enhance my ability to accomplish targets properly.

1.2
Background of an employee can be covered in the personal culture which is having high
influence on them, it determines the way of thinking, ideology and execution of the employees.
Some key factors are here which includes in personal culture of employees which have potential
to impact on the work (Beddoe, 2010);
Family; It creates an impact on thoughts and work efficiency, family structure and background is
having huge impact on the employees to execute their work in the NHS. It makes a huge impact
on services while working in NHS because it increase their emotional connectivity and
humanity.
Ethnicity; It is related to group where an employee comes from, work styles and thoughts are
mainly influenced by the ethnicity. Most probably it has defines the limitations of a person
according to their religion and traditions.
Belief; Personal beliefs impact the facts which help employees to consider things positive and
negatives. Positive influence can aid the employee to make collective efforts in a team by an
employee (Richards, Campenni and Muse-Burke, 2010).
Education; Health and social care is having a need of education to provide assistance to their
clients and patients regarding to their health related issues. It consider a way of thinning of the
employees for a particular topic. It is essential for a team to have equal educated team members
in it to make a collective efforts with integrated thought. It supports to employees to work better
because it impacts on metal level and they can determine what is right and wrong for them and
others.
Life events; Marriage, child birth, death of relatives have huge impact on employee and it diverts
their mind from their work and task which is not appropriate regarding to the accuracy which is
needed in the health and social care organisation.
1.3
Change in personal values has huge influence on health and social care organisations
because it creates a way thinking and as well as the thoughts of an employee (Hung and Yuen,
2010). Some points are here which clarify the impact of new development and change in
personal values on employees;
Equal rights; Staff members and employees which are working on same designation in
the NHS have the right of equality which affects in creating equality in their efforts. Freedom is

a core value which impacts on the personal criteria of a person in working conditions which may
impact on co ordination and support which finally can make a negative impact on services. It
helps to resolve discrimination between them which aids in making better teams for the
organisation. Equality helps in developing collective efforts of team members, if the organisation
creates a discrimination in the salaries and facilities in between the employees, it impacts
negatively on them and it reduces the work efficiency and as well as the faith and trust of
employees on their organisation (Christopher and Maris, 2010).
Confidentiality; It affects the employees, if their management is using confidentiality in
between the employees regarding top their wages and benefits, it is a type of discrimination
which reduces the involvement of employees in their team work and as well as it reduce the trust
and faith of employee for their organisation (Kinman and Grant, 2011).
Legislation; It is related to setting new rules made by the government for the health and
social care organisation which makes a compulsion for the NHS to create their services and
works accordingly. Most of the time government makes amendment in their legislation for the
betterment of particular sector. It impacts employee’s activities and work styles if the new
legislation is related to them.
TASK 2
2.1
Interpersonal skills helps in executing working liabilities in the work place, some skills
are here for the assessment;
Communication; It helps the employees who are working in the health and social care
organisation to provide better efforts from them. This sector has need of effective team work
which is possible by the communication in between the team members regarding to their
objectives. It helps in making strategies by making discussions on their case.
Time management; Health and social care organisations like; NHS is having a need form
their employees to perform their activities on the time and it can be possible by effective
differentiation of their time according to their pre decided task and projects for a day. So the
management has given the instructions to their employees to set priorities of their work and
divide their remaining time accordingly to meet all task in the day (Kumari, 2011).
Assessment of current skills

Skills Assessment Maximum marks
Communication 3 5
Time management 4 5
Self ability is related to the planning according to the work and planning cycle can helps
to an employee to propose a plan and strategy to execute their activities accordingly. An
employee have to find out opportunities and can set out their objectives according to them. It
helps to them for personal development. They have to cover their loopholes by using suitable
learning styles which is appropriate according to the situations of them. They can use visual
learnings, oral and personal learning according the suitability for them (Schostak and et.al.,
2010).
2.2
Holistic development plan is related to the personal development according to the short
term and long term needs of the person. As an employee in NHS having need of regular
development and it can be possible by short term and long term goals of the employee. A
personal development plan is here;
Goals Why I need this? Material which
support me
to gain the
knowledge
Time limit which
decide it
short,
medium and
long term
Success criteria
Commitment To achieve
objects in the
given time
period
Books related to
the
management
Three months,
short term
goal
When I cover my
routine work
plan in pre
decided time
limits.
Team work To increase my
participation
in the team.
Management
theories
One year medium
term goal
When my teams
is able to
complete task

in decided
time limits.
Problem solving Problems
regarding to
the work.
Practical
experience.
Five years Long
term
objective.
When I can
handle a team
to perform a
particular
task.
Flexibility To manage times
and teams
according to
the work load
Theoretical
learnings
which can
guide me on
the flexibility
in work place
and practical
implements.
Long term
objective in
five years.
When I can
perform my
work and in
different
shifts and
conditions.
2.3
The progress which is related to the personal and professional development program so
that they can be monitored by the results and the performance of the job. For example, if I take
IT and the leadership skills as my personal development plans so that they can be proper
monitoring which assist in keeping the records of skills and the saving patients data. Along with
this it helps in handling the electronic devices etc. on the basis of that they can monitor and
analyse the leadership skills by which I am managing the person (Suar and Khuntia, 2010). Like
wise, if 150 employees work under me and I have to manage all of them that I have to check that
what they are doing and how they are doing as well as managing the work efficiently and
effectively. In that way, my progress can be monitored on the basis of performance appraisal.
2.4
Personal development is a crucial process for an individual in the field of health and
social care industry. A social worker needs to develop the skills and get trained from time to time

in order to keep oneself updated with the latest changes. As mentioned in above example, as a
social worker IT and leadership skills development is also included in the training programme.
This is essential as these skills helped me to access the medical records digitally and made the
working process easier. It also helps to search the information regarding any relevant topic
through any electronic device (Ngoc Thuy and Nguyen Hau, 2010). Another important feature
was decision making in the training programme which helped me to develop the skill for instant
decision making in the time of need. For instance if any patient needs help immediately I can
provide help in any manner I know before the actual help arrives.
TASK 3
3.1
Health and social care services are related to those services which involve services
related to health care sector and social care sector for which who require by the providers. The
principles involved in the engagement of health and social care service providers and the users
are to be maintained by both to create a professional relationship (Cheong and Tsui, 2010).
These are the main steps for providing effective service as a service providers are in a
vulnerable state and needs to trust the service provider to get proper care. I need to understand
the various types of professional relationship at workplace so that an effective understanding
could be maintain and manage for long term consideration. The different types of relations of
health and social care service include are with:
Individuals: The professionals have a formal relation with the individuals using the
services of health care and social care (Myyrya, Juujärvi and Pesso, 2010). They are treated as
patients with utmost care and responsibility. I used to determine the importance of formal
relationship with individuals for which I used to take training at the time of my study. This
enable me to maintain an appropriate professional relationship with all of my care service
gainers.
Family and friends: The relation with families and friends of the individual with
professional is formal. They are required to keep a professional behaviour without involving any
personal emotions while dealing with them about the treatment. I used to understand this section
as well where my ethics and oath define and guide me that all individuals are my patient only
and not belong to family or relatives. This kind of professional relationship enable me to treat

each and every person with similar dignity and host. Although, this aspect also get used to learn
at the time of my training period.
Other agencies: The professionals have a competitive relation with other agencies in the
market. As they all are in the same field and have a limited customer base, the competition
becomes tough with more firms entering the market with updated technology and services
(Maslach and Jackson, 2013). I used to understand about all new and modified technologies
which further facilitate me to deal at market area more properly. As such technology utilisation
will support me to take rid out from various harmful diseases. This will enable me to deliver high
standard services to each and every individual properly.
Different professionals are working in the health care organisation like; nurses, doctors
and researchers and they are are having a proper link regarding to provide a better services to
public. They are having a professional and supportive nature of relationship among them because
they are depended on each other.
3.2 In healthcare and social care services, the working model of both industries is the main
difference between them. The health care services focus on the health and treatment of the
individual whereas, social model focus on providing social services to the users (Reeves,
Macmillan and Van Soeren, 2010). I used to determine my own contribution while
promoting and supporting the rights of various individuals. For this context, I used to
evaluate various points and consideration so that rights of an individual could be maintain
and manage:
Focus: The focus of the medical model is on the individual for the treatment and
betterment of the person whereas, the social model deals with the problems created by the
society. It makes an individual more effective to deliver a better services to their targeted
customers. I used to made appropriate and suitable focus on each and every person needs and
wants so that services could be deliver as per that. This will enable them to get recover in earlier
times. Although, this get learn at the time of training to maintain and manage suitable focus on
my working aspects which further assist in providing better and suitable outcome.
Tasks: The next step of the healthcare model is to change the individual using the service
and social care model depends on removing the problems in the society and its factors. I need to
determine the things which are not going right and appropriate. This is my second duty which

suppose to get learn at the time of training where health care model enable me to understand the
task of various and differ kind of aspects.
Services: The disabled individual are the victims in the healthcare sector where as
individual using the services in social care model still have control over the type and factors of
the services (Personal and Professional Development Policy, 2015). I need to deliver high
standard services to every second person which used to face harmful issues. Services used to be
effective and appropriate in nature which used to get understand by me at the time of training
where I used to deliver services properly with similar dignity to each and every individual. This
will going to enable me in order to determine better and effective outcome in form of recovery of
patients (Valentine, Nembhard and Edmondson, 2015).
The models in the society provides benefits to both individuals as well as the
organisation. The services provided by the organisations are not only for the purpose of
betterment of the people and society it also operates for maximizing profits. Along with the,
individual patients, I also take benefit of this model so that I could maximise the society
standard. This will enable me to gain better and effective outcome which support my aspects to
enhance work as well as my contribution in society success and improvisation become more
appropriate in nature.
The individuals in the organisation as a part of it are benefited form its profit earning and
motivated whereas the individuals using the services have to pay high charge for the expensive
services leading to demotivation (Thistlethwaite and Moran, 2010).
3.3
Professional relationships encounter issues and conflicts similar to any other relation. The
healthcare and social care industry both encounter professional issues in the period of providing
services. These issues can be related to personal or professional problems (Lewin and Reeves,
2011). I used to encounter with diverse number of issues and problems in my professional
working which need to better understand so that effective and beneficial gain suppose to be
evaluated. Such issues arise in front of me at the time of delivery of services in better and
definite matter of fact.
In a professional environment the issues related to ethics in the workplace are usually
encountered. The employees when does not work under the rules of workplace ethics, issues are
bound to arise. These conflicts can be solved by checking the violation of rules by the

employees. The first problem which related with me is ethics and norms which used to face by
me at the time of dealing with differ number of individuals. Hence, sometimes, at healthcare my
subordinates and me face several problem related with values and norms. Hence, such conflict
reflection could be evaluated in terms of poor effective service delivery.
The disputes between employees or boss and subordinate can arise due to abuse of power
or no clear sense of direction. These issues needs to be addressed immediately so the working of
the organisation is not hampered (Lapkin, Levett-Jones and Gilligan, 2013). Another problem
which used to face by me is dispute between me and my colleagues for thoughts and decision
making. Sometimes we all not show a mutual understanding over a single aspect which create
difficulty under managing and maintain the things in better and signified frame. I need to
understand the related values of mine in better and determine frame as well so that I used to
encounter with all major problems and issues in better and definite frame of cause.
When a professional operates own practice, the main focus is providing services to the
satisfaction of the user. The other employees might not be able to provide the same level of
services hence the issue might arise (Personal or professional development plans, 201).
In a large organisation, barriers such as miscommunication different practice code and different
personalities might arise between the staff members. This can lead to chaos and hamper the
working and treatment of the people (The difference between personal and professional
development, 2017). It is essential for the health care organisation to resolve problems and issue
by it's root cause by which they can reduce it's chances to occur in future.
TASK 4
Covered in PPTCONCLUSION
After summing up the report it can be concluded that personal values and principles have
more importance in the field of health and social care. There are some social factors which
impact on personal culture of employees. If there is any changes in personal values it has huge
impact on the health and social care organisation which can include the equal rights of
employees, legislation and many more. Interpersonal skills help the employees at work place to
develop their communication skills and and how to manage the time regarding their work. A
personal development plan is discussed above which help the organisation to set the long and
short term goals. There are some conflicts which have been arises in professional relationships so

the employees have to resolve these conflicts on time to make strong relations with the
organisation. The governing body is conducted a training and development programme to
increase the efficiency of employees and it will also increase the knowledge regarding their
work. If the organisation will work on limitation of work role then their will be positive impact
will there on others. The employees of health and social care have to fully corporate with others
to attain the maximum success for their career.

REFERENCES
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