Personal and Professional Development Plan: National Trust Case Study

Desklib provides solved assignments and past papers to help students succeed.

Personal and Professional Development
1

Table of Contents
Introduction................................................................................................................................4
Task 1.........................................................................................................................................5
Task 2.........................................................................................................................................8
LO2: Be able to take responsibility for own personal and professional development...............8
2.1- Evaluate own current skills and competencies against professional standards and
organisational objectives.....................................................................................................8
2.2- Identify own development needs and the activities required to meet them............9
2.3- Identify development opportunities to meet current and future defined needs. . .11
2.4- Devise a personal and professional development plan based on identified needs 11
Task 3.......................................................................................................................................15
LO3: Be able to implement and continually review own personal and professional
development plan.....................................................................................................................15
3.1- Discuss the processes and activities required to implement the development plan
..............................................................................................................................................15
3.2 Undertaking and documentation of the plan.............................................................16
3.3 Reflection of own learning against original aims and objectives from the
development plan...............................................................................................................16
3.4 Updated development plan..........................................................................................17
Task 4.......................................................................................................................................19
Produce a report identifying the root cause of the current problems and produces
recommended solutions to these (4.1)......................................................................................19
Draft a poster for staff on workplace bullying and harassment, identifying what it is and how
the organisation will manage such instances and what staff can do if they feel they are being
harassed or bullied at work (4.2)..............................................................................................21
Produce a leaflet for staff in which you evaluate a range of time-management strategies to
help staff in carrying out their work more effectively (4.3).....................................................22
Conclusion................................................................................................................................23
2

Reference list............................................................................................................................24
3

Introduction
Personal and professional development plan is essential to develop the learning assessment
and individual development in light of both career and skills growth (Parker et al., 2016). A
personal and professional development plan is important to focus on operational development
and activity to complete in effective manner. In Different work culture, own ability and skills
are needed to devise over the problems that will be discussed in the study. In the context of
National Trust case study, different solutions regarding work-based problems and time
related strategies will focused by developing proper plan for individual.
4

Task 1
Evaluation of the approaches to self-managed learning with most suitable for the team
Self-managed learning is considered to integrate the various concepts to measure the one’s
ability and professionalism. It is important to ensure the development of one’s own self while
uplifting the general morale of the employees within National Trust. According to Weller
(2019), self-development and the opportunities are needed to be aware towards the
management skills and learning development. After the management training course, it is
important to focus on self-managed learning approaches to implement the execution of own
development. The approaches are:
Social media:
As per the view of Bolton and Delderfield (2018), social media sites are essential to help the
individual to accomplish the varied ranges and categories to ensure success within the
organisation. Social media websites help individual to progress as taking actions regarding
own development in the organisation. National Trust has their own social media page, on that
they usually post regarding several workshops and self-managed categories. The approach is
helpful to gain knowledge regarding self-managed plan for individual. There are several
platforms regarding Facebook, Instagram, Twitter and others. These platforms help the
individual regarding expressing own requirement regarding skills and workshops for develop
the team.
Workshops and seminar sessions:
Organising workshops and seminars are important approach to attract the employees
regarding interacting with each others for processing the professional and personal
approaches for individual. As per the view of Weller (2019), the workshops and seminars
help individual t gain knowledge for both professional and personal development. Within
National Trust, several workshops and seminars are programmed to encourage the employees
in both professional and personal outcomes.
Using internet:
5

Nowadays, internet plays important role to allocate specific execution and implementation for
specifying varieties of activities. By using internet, an individual can learn and rectify their
lacking skills and areas of improvements. It is important to attend online classes to improve
the assurances regarding organisational development. It is to support the employees for
expressing the own improvement and specific needed skills.
From the above approaches, I think that seminar and workshops would be the most suitable
approach for my team. In Visitor Services of National Trust, I think that workshops and
seminar can help my team to enrich their existing skills and lifelong encouragement to
support them in improving their personal and professional development.
Ways in which lifelong learning in personal and professional contexts can be
encouraged in Visitor Services
Lifelong learning refers to address the personal and professional contexts regarding
encouraging own development in different spheres (Parker et al., 2016). This would be
suggested and better that personal and professional contexts are defined to establish the daily
improvements for establishing in Visitor Services. The ways are:
Training:
Training can be important to improve existing skills and gain any new skills for the workers.
Within the company, it is needed to integrate the training methods and subjects for
encouraging the staffs regarding introduction of any new technology and new activity.
Characteristics and features are considered to activate to ensure lifelong learning approach for
both personal and professional development (Parker et al., 2016).
Conducting SWOT analysis:
Conduction of SWOT method is useful for generating the individual development and
improvements regarding establishing both strong and weak points of individual. As per the
view of Weller (2019), from SWOT analysis, an individual can improve his weakness by
applying opportunity and strengths as working in National Trust and personal development.
Conducting PPD:
Lifelong learning can be set to improve and develop the working attitudes and improvement
regarding professional development within the organisation. PPD plan is important to focus
6

son lacking areas and a proper timeframe for encouraging individual to improve the
professionalism of the individual. It is assessed to enhance and interpret the area to be
improved within the organisation (Bolton and Delderfield, 2018).
How to encourage lifelong learning within the team as a manager
As being a manager, I need to focus on encouraging the individual to gain lifelong learning.
In Visitor Services, the individual needs to focus on improving the existing skills and gaining
new skills for assessing management and better employment. As I am manager in the
National Trust, I should encourage the individual and my team in order to develop lifelong
experiences and improvements. My team needs to focus on building effective relationship
between each other so that they can work with team spirit as I think lacking in my team. By
applying lifelong learning approaches, my team can be improved and encouraged to develop
their both personal and professional spheres (McMillan et al., 2016).
Evaluation of the benefits of self-managed learning as a manager and the National
Trust
There are benefits to encourage the self-managed learning process to establish in National
Trust. To benefit my learning process, I should flourish to achieve the good effects and
execution of various duties and responsibilities within the organisation. By improving the
skills, I can enhance my own development in establishing effective work task and activity.
Technological skills:
As being manager, I need to focus on technological skills so that I can effectively follow the
organisational development. It is important to focus and specify the strategies and policies for
completing any task effectively.
Critical thinking skills:
It has benefits regarding taking decisions that is effective to encourage the individual
establishments (Hamilton, 2018). I think that this skill is useful to improve as a manager for
own development and team’s improvements.
Leadership skills:
A manager should have leadership skills that help him or her for making quality use and traits
regarding customer services and ensuing maximum productivity within National Trust.
7

Task 2
LO2: Be able to take responsibility for own personal and professional development
2.1- Evaluate own current skills and competencies against professional standards and
organisational objectives
Existing skills set Maintenance of
performance standards and
measures
Targets framed by National
Trust for the different job
roles
Technology based skills The technological strategies
and features have to be
included within the different
actions of the individuals that
would ensure the smooth
functioning of operational
management. Features and
characteristics related to
technology are combined by
adopting a fine process.
According to Waring (2016),
technological prowess helps
the National Trust Company
to execute their actions by
adopting a systematic
procedure.
The National Trust Company
aims to become the most
trusted Company in the
market to provide the
substantial and beneficial
services combined with
technological inputs and
aspects. The Company wants
rapid provision of customer
services that would ensure
enhancing the brand image of
the Company.
Skills related to critical
thinking
According to Hislop et al.,
(2018), critical thinking is an
important aspect identified
within the management of the
operational activities. Review
of the variety of ideas and
thoughts provide the base to
sharpen the skills of the
individuals working within
The support provided to
developing the specific skills
of critical thinking within the
organization helps in
establishing the special
operations. The special
operations helping to
enhance the quality of
business and manufacturing
8

the organization. operational process and ways
integrated within the sphere
of the organization.
Skills associated with
developing leadership
Leadership is one of the most
fundamental aspects being
followed in every
organization. National Trust
Company also adopts certain
activities that would ensure
following the special
leadership skills and features
helping the Company to
reach greater heights.
Situational and
transformational leadership
strategies are ideal to be
followed within the
Company.
In order to adhere to the
goals and aims of the
Company, the management
arranges policies ensuring
allotment of leadership styles
for the Company to help
them to execute the
operational procedures and
efficient tasks. The definite
strategies and policies to
integrate the perfect
leadership pattern for the
Company are devised in
order to ensure smooth
progression of the different
operations management
practices and actions
happening within the sphere
of the Company.
Table 1: Current skills and competencies of the employees of National Trust Company
(Source: created by the learner)
2.2- Identify own development needs and the activities required to meet them
Skills that will be created Procedures followed in development
Skills followed behind establishing creative
thinking among the workers
I will abide by the several strategies and
policies that will help me to develop critical
thinking within me and my colleagues. The
skills utilized for integrating the concept of
critical thoughts within the sphere of the
9

Company would also help me to adhere to
following the operations and actions existing
in the organization in a proper manner. A
systematic procedure has to be integrated to
develop interactive sessions between the
management and the employees to establish
the acumen of critical thinking in the
Company.
Developing technologically driven skills and
strategies
The technologically driven methods and
features are integrated within the Company to
help in evolving the manufacture and
provision of scientific processes and methods
through the implementation of variety of
activities. I developed the required desire to
devise the laws and norms to establish the
actions and jobs identified within the
management of the organization by involving
various facets of technological prowess.
Skills followed in developing the leadership
abilities among the employees
I will stick to the smooth leadership abilities
and models that the management of the
Company suggests for the functioning of the
Company. Different interactive sessions and
phases are effective and must be effected in a
sufficient process. I got the necessary support
from the organizational heads and my line
managers who aided me to perform the
actions and duties. The different theories and
skills of management are talked about and
their aspects are talked about in the
organization.
Table 2: Development needs and activities
(Source: created by the learner)
10

2.3- Identify development opportunities to meet current and future defined needs
National Trust Company creates chances for their budding employees and workers to
develop the necessary talent and skills that ensures the accomplishment of the different
specified tasks and activities happening within the organisation. According to Bryman
(2016), The Company indulges in conducting debates and open interactive sessions between
the employees and the management as well as between the customers and the employees to
make progress in ensuring that the communication strategies and policies are adhered to
within the organisation. The selection and recruitment methods followed within the Company
are very well developed. They evolve to bring about changes in the operational and training
procedures existing within the Company. Technological prowess is evident from the
utilisation of the technical skills and methods within the development of the unique and
modern products and services of the Company.
I had the feeling that the technologically integrated and well-designed features and designs
included in the manufacture of the products and varied ranges of services provides the special
ideas for developing the strategies. The Company has thus been able to involve beneficial
actions and tasks that has helped it to progress further in its pursuit of reaching greater
heights. National Trust Company adopts practices that would ensure the smooth development
of the actions and policies within the sphere of the organisation functioning in the society. I
would attend the modernised training workshops and interactive sessions to ensure my
overall development as an individual employee.
The basic skills set will be adopted by me to reach greater heights and maximise the
productivity and profitability related to the achieving the targets and goals.
2.4- Devise a personal and professional development plan based on identified needs
A plan for personal and professional development will be framed in accordance with the
requirements of the management of the Company ensuring the smooth progression of the
actions within the organisational circuit. PPD plan is strategized pertaining to various
components being followed within the organisation.
Require
ment of
the skills
Priority Activities
to be
performe
Raw
materials/Comm
odities
Initial
Date
Termina
tion Date
Logic for
success
11

set d
Critical
thinking
skills
Types of
communic
ation
media
I feel that
there is
the need
of being a
part of
the
various
training
procedure
s and
workshop
s that
would
ensure
the
smooth
completio
n of the
duties in
me. I
would
align the
policies
and
strategies
in
accordanc
e with the
decision
of the
managem
ent.
The journals and.
articles needs to
be provided to
support the
activities and
services
associated with
developing the
critical thinking
skills.
01/08/2
019
01/10/20
19
Adopting
the proper
practices
of critical
thinking
skills
would help
the
organisatio
n to
establish
and create
individuals
who are
talented
and
thoughtful.
The
critical
thinking
would help
the
employees
to provide
substantial
ideas
helping in
the growth
of the
Company.
12