Report on Personal and Professional Development at Premier Inn Hotel

This report provides a comprehensive analysis of personal and professional development, focusing on the context of Premier Inn hotel. It begins with an introduction outlining the importance of personal and professional development, highlighting its impact on organizational success and employee skill enhancement. Task 1 explores different learning styles, including visionary and strategic approaches, as well as lifelong learning techniques such as SWOT analysis, research, and internet-based learning. The benefits of self-managed learning for both the organization and the individual are then discussed. The report further addresses work-based problems within Premier Inn, offering solutions and identifying relevant learning styles to overcome these challenges. Time management strategies are analyzed to improve work efficiency. Task 2 focuses on a personal skills and competencies audit, evaluating strengths and weaknesses against professional standards, along with a CV. A personal and professional development plan is devised. The report concludes with an evaluation of the learning process, updating the development plan based on feedback.

Personal and professional
development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Different learning styles of personal and professional development....................................1
1.2 Lifelong learning techniques.................................................................................................2
1.3 Self-managed learning benefits to organisation and individual............................................3
4.1 Solution to work based problem...........................................................................................4
4.2 Learning styles that help to overcome the work-based problem...........................................5
4.3 Analysing time management strategies.................................................................................5
TASK 2............................................................................................................................................6
2.1 Personal skills and competencies auditing and evaluation against the professionals
standards:.....................................................................................................................................6
2.2 Identification of my own developmental needs and ways to get them.................................7
2.3 Identifying development opportunities to meet current and future defined needs................8
2.4 Devising personal and professional development plan.........................................................9
3.1 The process and activities required to implement the developmental plan.........................10
3.2 Undertaking and documenting development activities as planned.....................................10
3.3 Evaluate own learning against the original aim and objectives..........................................11
3.4 Updating development plan based on feedback and evaluation.........................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Personal and professional development refers to goals, strategies and plans as well as
policies which are made by company's managers for the development of organisation. Personal
development helps in enhancing the skills and knowledge of an employee which are necessary
for the business development. The self-management learning’s main objective is to identify
different techniques and technologies that create a long lasting effect on the professional work of
an individual. Premier Inn is the largest hotel which is situated in United Kingdom. It has more
than approx. 65,000 rooms and 700 hotels. The hotel was found by Whitbread in 1987 and it is
operated in many other cities (Avalos, 2011). The Premier Inn hotel purchased 11 other big
brand hotels in England and Wales.
The purpose of this report is to analyse different learning approach and also, identify
development process which directly impact on the profit volume and its benefits. The basic
objective of learning approaches is to evaluate the strategies which help to analyse the plans that
examine personal and professional development. Study of this report is important to examine
the opportunities of both development.
TASK 1
1.1 Different learning styles of personal and professional development
An individual could learn and acquire knowledge from various techniques and equipment
which help to identify the research project which gives to the students and they needs current and
past data information to analyse the learning style . There are many other ways which evaluate
online learning and identify different strategies that plan to achieve the goals and objectives. The
lifelong learning motivates and encourages the person and help to develop the self-education
which creates direct impact. There are some ways which are helpful to the Premier Inn:
 Visionary Approach- The visionary approach is based on long term vision and
individual has to make plans in advance that gives accurate direction.
 Strategic approach- Strategic approach helps to develop plans to an individual then they
try to deal with all problems in an effective manner.
 Conference and seminars- An individual can learn skills and get some knowledge by
attending seminars (Kenner and Weinerman, 2011). It is an effective technique that helps
to earn knowledge and share the skills and learning by communicating with others.
1

 Meta approach- This approach changes the mental framework of person and helps to
change the response and reaction in different situations.
There are different learning style which is used by Premier Inn hotel to increase their
employees learning skill. The manager should focus on their workers performance in an effective
manner. The mainly used method is combination style in which manager use different techniques
to get the best result.
1.2 Lifelong learning techniques
Lifelong learning process helps a person who learn and manage the professional work.
SWOT analysis stands for strengths, weaknesses, opportunities and threats that help an
individual which can change their personal and professional life as well as gain extra knowledge.
premier inn can motivate their employees by learning process of company.
2
Source 1: Ben Oldman, 2013

1. Research- The research evaluates information which helps in making projects
management and also, encourage their workers to identify organisations competitions
which are upcoming in future time period.
2. Internet- Internet is the source which helps people to search many website and get
information that is required. The acquired information should be shared by employees to
their co-workers to enhance their knowledge which helps to achieve the goals and
objectives within organisation. The social networking includes Facebook, Instagram,
twitter and Myspace, etc. that help to learn new things to the people. The research analyse
helps to the person who spend their lots of time on the social sites to share their views,
ideas and post pictures (Komarraju and et. al., 2011). It provides new skills and
knowledge that help at the workplace to perform in a better way.
3. Interviews- An interview is the process in which one person asks question and another
gives answer. It helps to identify the skill and knowledge of an employee.
4. Training- It helps to gain skills and knowledge of an individual that improves the
performance. A trainer teach the trainee to know the new technology.
5. Coaching- It means to improves the skill and knowledge and learn new things to develop
experience in an individual.
6. Collaborative learning- An organisation helps to build team which guide the large
number of people together and increase their learning skills.
1.3 Self-managed learning benefits to organisation and individual
Self-managed learning helps people to take their own decisions and also handle difficult
situations. Premier Inn hotel helps their staff to learn new things and adopt new techniques
(Lago, 2010). There are some individual and organisation benefits which are mentioned as
below:
Benefits of employees
 Improve skills and knowledge- The self managed learning helps to improves the skills
and abilities of person which increase his capabilities.
 Decision making process- A person make decision that helps to take correct direction to
solve the difficult issues and problems.
3

 Increase effectiveness of employee- The employees has to improve his effectiveness that
help the person to perform task.
Benefits to organisation
 Enhance productivity- The employees are work together in an organisation and
coordinate and support each other to produce products it increases the productivity.
 Improvement in relationship- Self learning focus to develop strong relationship among
employees and top management. It helps to encourage and motivate workers to complete
the task in an effective manner.
 Build strong team- An individual can learn with their co-workers in a team. He also build
strong team to complete task and solve necessary issues.
4.1 Solution to work based problem
Premier Inn hotel has face many work related problems t while it is necessary to evaluate
an accurate solution at right time to resolve all conflicts and problems. Some problems in an
organisation affect different levels of communication (Leite, Svinicki and Shi, 2010).
Communication plays an important role to develop the growth and functioning of company's
management smoothly.
Proper communication is necessary to share information and views effectually in an
Premier Inn hotel. There are some issues in Premier Inn hotel that are discussed under:
 Collaborative working- There are lack of coordination and cooperative in company that
increase the cost level. It helps to solve the resource problem in an effective manner.
The collaborative working increase the employees ability and capabilities in an effective
and efficient manner. There are many rules and regulations that hide the person ability in
a proper way.
Solution- In Premier Inn hotel, there are various solutions that help to resolve major
issue. The resources can increase the level of production. There are some methods that is used:
 Decrease conflicts of organisation structure- There are major conflicts between an
employees which reduce production level. The hierarchy structure creates confusion in
the mind of the workers.
 Team building and working- An employee should work together to achieve goals in an
effective manner. This method of learning provides skills and knowledge which helps to
gain experience.
4

 Enhance communication level- Premier Inn hotel creates the best communication
channel that helps to provide accurate information to their employees in an effective
manner. It develop enhance skills and experience.
4.2 Learning styles that help to overcome the work-based problem
Premier Inn hotel’s main objective is to implement strategies with good communication
skill within an organisation. Company needs to identify the selected issues that help to develop
growth and recognise solution of problems. The research and development methods help to
analyse the staff’s reaction that manage data and information. . There are some learning styles
that helps to identify problems and issues in the company. An employee can learn skills and
knowledge with the managers different learning styles. The aim of the manager is to change the
current scenario and adopt new changes in the company. The new learning styles are depends
on logical, verbal and solitary. It helps to adopt different learning styles that works in an
organisation.
There are communication channels that helps to provides accurate information to the top
management. It is used to organise different levels of organisation. The company has to ensures
that they will use strong communication channels. For example, The operational level manager
use the correct information and gives instructions which controls communication. In functional
level, the manager manage the activities that are works in the company and the strategic level
analyse managers styles which helps to understand views of employees.
4.3 Analysing time management strategies
The time management strategies create a sound and logical work environment in Premier
Inn hotel. It helps to focus on daily routine management that managed work and develop
strategies and plans. It can set time to work on a particular task and manage meetings and
seminars on a specific time period. Premier Inn hotel manages their time in an effective manner
that help to adopt different strategies in organisation. It helps to maintain the activities conducted
by managers. Premier Inn hotel use various time management strategies that are given below:
 Set objectives- It is the first thing that is set goals and objectives for organisation that
help to achieve target goals.
 Organise- The managers try to organise and manage all activities in an effective manner
of an organisation.
5

 Time bound- The goals and objectives needs to bound time that helps to reach target in
an effectively and efficiency manner.
 Scheduling- There are many schedules which has to make strategies and manager should
ensures that they will complete on given time.
 Proactive- It helps to look on all activities and functions which provides necessary
knowledge and improves the performance of an employee.
TASK 2
2.1 Personal skills and competencies auditing and evaluation against the professionals standards:
It is very important to identify the strengths and weaknesses of an individual in an
effective manner. As a manager, there are some skills and competencies which required to
perform in Premier Inn hotel. The table below describes the skills of an individual:
S1.
No.
Skills and Competencies Score Score from
others
Variances
1 Team building and management 7 8 -1
2 Managerial skills 6 8 -2
3 Good listener and advisor 8 9 -1
4 Research abilities 7 5 2
5 Technical skills 7 6 1
6 Good team leader 8 7 1
7 Motivation 8 7 1
8 Problem solving skills 7 7 0
9 Quality standard 7 8 -1
All negative values are my strengths while all positive values are considered to be
weakness. On the basis of this I have prepared my CV.
Career objective: To make good position in your company, do passionate work in team to
reach the goal of an organisation and work hard to achieve the common target.
Education Qualification:
6

 Graduation in Business Administration
 Masters in Human resources
Experience:
 Fresher
Strength:
 Good listener
 Team builder
 Managerial skill
 Leadership skill
 Punctual
 Good communication skill
Declaration:
I hereby declare that all the information are totally correct in each manner.
Name:
Address:
Email Id:
Mobile number:
2.2 Identification of my own developmental needs and ways to get them
The person has to improve his skills and knowledge that helps to enhance the career
growth which provides development. Every individual has some strength and weaknesses that
should help in identify the development level (Mwalongo, 2011). SWOT stands for strength,
weaknesses, opportunities and threats. These are discussed below in detail:
Strengths
 Good listener and advisor
 Managerial skill
 Team builder Leadership abilities
Weakness
 Improve research ability
 Lack of technical skill
 Lack of motivation abilities
Opportunities
 Scope of promotion
Threats
 Threat of co-worker
7

 Get good position in organisation  Fear of organisational politics
There are some areas that need to improve :
 Improve managerial skill
 Improve research abilities
 Adopt approaches
 Acceptance of new knowledge
There are some methods which can be improved skills:
 Seminars and conference- This is the method which enhance skills and knowledge of an
employees for attending the different seminars and conference.
 Simulation training- It helps to take right decision and also identify the ability and
capability of an individual.
 Guidance of managers- The top management ask to guide the employees to their
managers that improves the decision making process.
2.3 Identifying development opportunities to meet current and future defined needs
Premier Inn hotel need to maintain and complete their requirements that develop and
improve the necessary task in a given time period. Market is always changing and with the
change in trends, There are some development actions that will taken:
 Participation in decision making process
 Setting goals and objectives by using SMART method
 Improving researching skills and abilities
 Seminars and conferences helps to enhance skills and knowledge
These are some functions which helps to attains goals and objectives in an effective
manner. An individual should adopt knowledge and skills that make him effective and efficient
way.
2.4 Devising personal and professional development plan
SL.
no.
LEARNING
OBJECTIVE
/GOAL
CURRENT
PROFICIENCY
TARGET
PROFICIENCY
DEVELOP
MENT
OPPORTU
NITIES
CRITERIA
FOR
JUDGING
SUCCESS
TIME
SCALE
EVIDENCE
8

1 Leadershi
p style
Recently used
powerful and
parental
learning style.
It is improved
and became a
democratic
leader.
Employee
can learn
from their
managers
and senior
members.
Senior
managers
judgement.
1 week Top
manageme
nt report.
2 Efficiency
and
effectiven
ess
Any
techniques can
not provides
effective tool.
All methods
and tools
should be new
to perform
better and get
result.
Take
guidance
from
senior
managers.
Performance
report will be
used.
3
months
minim
um.
Administr
ator
judgement.
3 Motivatio
nal skills
I have some
negativity
points in my
mind that
need to be
improved.
Motivation
theory is used
Seminars
and
conference
,
encourage
ment
speeches.
Subordinates
will judge
1
month
Colleagues
judgement
9

3.1 The process and activities required to implement the developmental plan
There are some activities and functions that are important to develop a planning process.
It helps to improves skills and knowledge and also change it on monthly basis. There is a whole
process that provides necessary schemes and strategies in an effective manner. There are process
that are given below:
 Setting up scale- It is very important for an individual to adopt all activities and functions
in a given time period. It helps in enhancing the efficiency and effectiveness of complete
process.
 Assessment of KSA- An individual need to improve their knowledge and skills in a
proper manner and help in achieving task in an effective manner.
 Resources- There are some resources that helps to complete the learning process in a
proper way. It includes books, guide, internet, journals, research material etc.
 Learning strategies- There are different styles that should be adopted by an organisation.
It totally depends on their employees nature that which technique is more effective.
3.2 Undertaking and documenting development activities as planned
There are different activities and functions that helps to improves and eliminate the
weakness of person.
 Training- Premier Inn hotel provides training to their employees for understand the use of
new technology or techniques.
 Research- It helps to gather and collects important data or information of various
activities.
 Change management- The change is adopt by the managers who is responsible for the
change in methods and techniques.
 Monitoring and evaluating- Organisation needs to find out necessary variance and solve
issues in an effective manner.
 Learning strategies- It helps to use higher level of methods that provides growth to
company.
3.3 Evaluate own learning against the original aim and objectives
It is an important process that needs to develop the market situations which provides
effectiveness and efficiency in a accurate manner. The manager objectives is to monitor the
10

performance of employees and identify the required changes and development in an organisation
(Von Haenisch, 2011). There are some methods which evaluate learning process:
 Formal meeting- It is most evaluating method that evaluate persons current and future
report to their seniors that identify issues and problems in an organisation.
 Experience of senior management- Top management helps to provides plans and
strategies that achieves goals and objectives.
 Motivation- It is important that manager should motivate their employees from internal
and external basis. It helps to achieve goals in an effective manner.
3.4 Updating development plan based on feedback and evaluation
The new development plans should be updated. There are some activities which helps to
change methods and techniques to solve the issues and problems. All the alternative feedbacks
should be adapted to changes the issues. There are some things that has to be done during update
plan:
 Motivation requirement- It is important to high their motivational level of an employee. It
helps to maintain the changes of worker in an effective manner.
 Change training methods- An organisation has to change its training and development
methods in a specified time period.
 Different approaches- There are some other styles and approaches that is used to learn
new skills and knowledge and also gain experience.
CONCLUSION
Concluding the above project report it can stated that the different styles of learning
which helps in improving understanding regarding new concepts. It in turn assist in management
of the employees in a proper way. An individual will evaluate the self managed learning process
which helps to learn through internet, social media, books, newspapers etc. Premier Inn hotel
also identify the current requirements and future needs that encourage the employees to analyse
their needs and wants. The self learning management helps to motivate and encourage the
process of learning new things and share information with their colleagues. The styles of
learning helps to resolve problems and issues which are creates conflicts between the
11

organisation and workers success. Also the time management also maintain the company's
managers goals and objectives within an organisation.
12

REFERENCES
Books and Journals
Avalos, B., 2011. Teacher professional development in teaching and teacher education over ten
years. Teaching and teacher education. 27(1). pp.10-20.
Gibson, D. M., and et. al., 2010. Professional identity development: A grounded theory of
transformational tasks of new counselors. Counselor Education and Supervision. 50(1).
pp.21-38.
Kenner, C. and Weinerman, J., 2011. Adult learning theory: Applications to non-traditional
college students. Journal of College Reading and Learning. 41(2). pp.87-96.
Komarraju, M., and et. al., 2011. The Big Five personality traits, learning styles, and academic
achievement. Personality and individual differences. 51(4). pp.472-477.
Lago, C., 2010. On developing our empathic capacities to work inter‐culturally and inter‐
ethnically: attempting a map for personal and professional development. Psychotherapy
and politics international. 8(1). pp.73-85.
Leite, W. L., Svinicki, M. and Shi, Y., 2010. Attempted validation of the scores of the VARK:
Learning styles inventory with multitrait–multimethod confirmatory factor analysis
models. Educational and psychological measurement. 70(2). pp.323-339.
Maskit, D., 2011. Teachers’ attitudes toward pedagogical changes during various stages of
professional development. Teaching and Teacher Education. 27(5). pp.851-860.
McNiff, J., 2010. Action research for professional development: Concise advice for new action
researchers. Dorset: September books.
Moon, J. A., 2013. Reflection in learning and professional development: Theory and practice.
Routledge.
Mwalongo, A., 2011. Teachers' perceptions about ICT for teaching, professional development,
administration and personal use. International Journal of Education and development
using information and communication Technology. 7(3). p.36.
Nofziger, A.C., and et. al., 2010. Impact of peer assessment on the professional development of
medical students: a qualitative study. Academic Medicine. 85(1). pp.140-147.
Olsen, B., 2015. Teaching what they learn, learning what they live: How teachers' personal
histories shape their professional development. Routledge.
Roehl, A., Reddy, S. L. and Shannon, G. J., 2013. The flipped classroom: An opportunity to
engage millennial students through active learning. Journal of Family and Consumer
Sciences. 105(2). p.44.
13