Report on Personal & Professional Development in Tourism Sector

This report evaluates personal skills and competencies within the tourism sector, specifically within the context of working as a front desk staff at Thomas Cook, UK. It utilizes a personal SWOT analysis to identify strengths, weaknesses, opportunities, and threats relevant to the role. Key skills required for success, such as teamwork, creativity, emotional intelligence, organization, and time management, are highlighted. The report outlines specific objectives and activities for personal and professional development, including leadership skill development, organizational skill enhancement, problem-solving skill improvement, and career advancement strategies. It emphasizes the importance of continuous self-evaluation and planning for career growth, concluding with a reference list acknowledging sources used in the analysis. Desklib provides access to this and other solved assignments for students.

Personal & Professional
Development

Table of Content
Introduction Slide 3
Evaluation of personal skills and
competencies in travel and tourism sector Slide 4
Identification of opportunities for
personal and professional development Slide 6
Conclusion Slide 8
Reference List Slide 9

Introduction
•I am working as a Front desk Tourism organization staff in the
renowned tourism organization Thomas Cook, UK
•I have understood that there is a significant need for
evaluating own skills and competencies for understanding the
opportunities to develop own skills as well as for identifying
the loopholes, where I need to improve for providing my
maximum performance
•I have used the personal SWOT analysis , with which
“strength, weakness, opportunities and threats” has been
analyzed and represented, aligning with my own performance
in travel and tourism sector

LO 2: Task 2
A. Evaluation of personal skills and competencies in travel and tourism
sector [P2.1 and P2.2]
Strengths Weaknesses
Team work Disorganized
Self-awareness Limited field experience
Communication skills Low level of patience, easily stressed
Quick learner Not enough creative
Educational qualification in tourism sector Often procrastinate
Opportunities Threats
Leadership skill Lack of support
Time management skill Multiple responsibilities
Commitment of management Work pressure
Creativity Lack of knowledge regarding newly adopted changes
Problem solving skill Changing market demands, for which skills required
are also changing

Skills required for working professional in Thomas Cook, UK
While working in the renowned tourism company in UK, named
Thomas Cook, I must consist some key skills, aligning with my
professional roles and responsibilities, in order to attain the required
level of professionalism in this sector. Some key skills, which I need to
consist for gaining success in this field, have been noted below.
•Teamwork and interpersonal skill
•Creativity and innovation
•Emotional intelligence
•Organization
• Time management

B. Identification of opportunities for personal and professional
development
Objectives Activities Time required
“To develop leadership skill”  Leading a team in academic
and personal field
 Enrolling in a leadership
development program
 Taking part in Role play
1 years
“To develop organizing skill”  Keeping a To-do checklist
 Setting goals and learning to
prioritize tasks
 Keeping Record of tasks
 Using spreadsheets for
tracking progress
4 months

Contd..
Objectives Activities Time required
“To enhance problem solving
skill”
 Participating in Brainstorming
activities
 Yoga and Meditation
 Using mind maps
 Solving puzzle
 Continuous knowledge
development
 Undertaking responsibilities of
challenging tasks
6 months
“To attain a managerial
designation in the organization”
Mentoring and advocating others
For gathering knowledge and skills I
would attend seminars and workshops
In the organization, observing and
reflecting a role model would be helped
Undertaking challenging tasks for
managing conflict situations as a leader
4 years

•The above assignment focused upon a key aspect of employee’s
professional period, which is personal and professional
development
•It is highly crucial for employees to evaluate own performance
and capabilities, along with loopholes, so that the future career
planning could be done, for mitigating the issues and improving
the overall competency level
•The assignment helped significantly to learn how to develop
personal and professional development plan
Conclusion

Reference List
Zhang, X. and Venkatesh, V., 2013. Explaining employee job
performance: The role of online and offline workplace
communication networks. Mis Quarterly, 37(3), pp.695-722.
Rangkuti, F., 2015. Personal SWOT
Analysis.GramediaPustakaUtama.
Rowe, G., 2017. Personal and professional development. The
Handbook for Nurse Associates and Assistant Practitioners,
p.40.
Osborne, M., (2018). Inclusivity and Lifelong Learning: An
Introduction.

Thank You..