Personal and Professional Development Plan for Hotel Management

This assignment focuses on personal and professional development within the context of Travelodge Hotel, exploring self-managed learning approaches and their benefits. It evaluates current skills and competencies against professional standards for a hotel manager, identifying development needs and opportunities. A personal and professional development plan is devised based on these needs, with a discussion on the implementation process and activities. The assignment also includes reflection on learning against original aims, updates to the development plan based on feedback, and solutions to work-based problems, emphasizing effective communication and time management strategies. The role of personal and professional development has been increasing in the life of all individuals currently for which the organizations prefer the individual to understand its concepts.

Personal and Professional Development
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Contents
Introduction:....................................................................................................................................4
Task 1...............................................................................................................................................5
1.1- Evaluate approaches to self-managed learning....................................................................5
1.2 Propose ways in which lifelong learning in personal and professional contexts could be
encouraged...................................................................................................................................6
1.3- Evaluate the benefits of self-managed learning to the individual and organisation.............7
Task 2...............................................................................................................................................8
2.1. Evaluate your own current skills and competencies against professional standards for a
hotel manager and against organisational objectives of Travelodge Hotel.................................8
2.2. Identify your own development needs and the activities required to meet them.................9
2.3. Identify development opportunities to meet your current and future defined needs..........10
2.4 Devise a personal and professional development plan based on identified needs...............12
Task 3.............................................................................................................................................14
3.1 Discuss the process and activities required to implement the development plan................14
3.2- Undertake and document development activities as planned.............................................15
3.3- Reflect critically on own learning against original aims and objectives set in the
development plan.......................................................................................................................16
3.4- Update the development plan based on feedback and evaluation......................................17
Task 4.............................................................................................................................................18
4.1 Select solution to work based problems..............................................................................18
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4.2 Communicate in a variety of styles and appropriate manner at various levels...................19
4.3 Evaluate and use effective time management strategies......................................................19
Conclusion:....................................................................................................................................25
References:....................................................................................................................................26
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Introduction:
In the assignment, a discussion will be carried out on the personal and professional development
in the travel and tourism sector. The tourist industry in the UK has been emerging vastly and
developing a lot of opportunities for the localities as well as the other backpackers. In the
assignment, learning will be gained about the ways in which present skills and competencies can
be gained. As an assistant manager at Travelodge Hotel development activities will be planned
along with reflecting the learnings against the aims and purposes of the development plan. The
development plans in the hotel will be carried out on the basis of feedback and evaluation.
The role of personal and professional development has been increasing in the life of all
individuals currently for which the organizations prefer the individual to understand its concepts.
The development will be done in both personal and professional context which can be seen as a
most useful tactic for uplifting a person’s personal skills and aptitudes. A PPT presentation will
also be presented in the assignment. An individual can develop his skills and competencies with
the assistance of self-managed learning. Solutions for work-based problems will be provided
along with the ways to utilize time management strategies.
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Task 1
1.1- Evaluate approaches to self-managed learning
The altered approaches for self-managed learning can be gained by utilizing various theories and
development programs. As an assistant manager at Travelodge hotel, one can learn through the
research as a task of their assignment. Self-managed learning is basically about the staff
members and the other people working along for their development. Some of the approaches for
self-managed learning are,
Social networks: There are diverse social networks such as Facebook and Twitter where
individuals spend a majority of their time. At these platforms, individuals share the data as well
as their knowledge. The knowledge that they get from other people on this platforms can be
applied to their own lives which will be assisting them to access their own capabilities and skills
(Cassidy, 2014).
Seminars and conferences: A lot of data and learning can be gained from the seminars and
conferences where individuals present the data about a certain topic or on their own learnings.
Conferences and seminars benefit the individuals to develop confident and their speaking skills
can also be enhanced. The fear of speaking in front of people from different background and
knowledge can be eradicated completely (Kerzner and Kerzner, 2017).
Internet: Internet is a platform that consists of information about everything in the world. By
surfing the websites individuals can not only carry on their further studies but also gain
information about the different aspects such as management studies of the hotel industry. The
individuals can also know about the current trends in the hotel industry and also take further
career decisions (Graves, 2013).
The best suitable approach among this is of seminars and conferences where the individuals can
present their own experiences to others and through which new learnings can be gained by the
other staff members the confidence can also get boosted and enhanced along with the knowledge
and speaking skills, the employees can get more efficient in handling the customers and
communicate with them without any hesitation.
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1.2 Propose ways in which lifelong learning in personal and professional contexts could be
encouraged
As an assistant manager at Travelodge hotel, there are many approaches that can be taken into
consideration for developing the lifelong learning of the employees and encouraging it. Self-
evaluation can assist in achieving all the goals and objectives of the self-managed learning at
Travelodge hotel. The skills developed of the employees will be very much helpful in handling
the clients and even their communication skills will be enhanced which will benefit them in
generating quick relations with the customers (Jackson, 2015).
A SWOT analysis can also be carried out to develop an understanding of the strength,
weaknesses, opportunities, and threats. The lifelong learning can also be encouraged by reducing
the work stress which is possible by carrying out certain physical and mental exercises.
Continuous learning can also be done which incorporates of growing into the personality from
the past experiences, the growth of skills, talents, and behaviors can be done. Effective
leadership can also be said as a part of lifelong learning which will be assisting in understanding
the ways of influencing the other people and make them work (Meichenbaum, 2017).
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1.3- Evaluate the benefits of self-managed learning to the individual and organization
Self-managed learning not only welfares the individuals but also the Travelodge hotel.
Individuals are held responsible for their work and the decisions and the way they learn from
their tasks. It also assists in identifying the development areas and takes the required steps to
develop and utilize their skills.
Effective communication:
With the assistance of self-managed learning, the communication skills can be developed which
will be assisting in handling the clients as well as making them interact in an effectual manner
with the organization (Moon, 2013).
Coordination:
Self-managed learning will be assisting in better coordination with the other staff members as
well as the Travelodge hotel. As an assistant manager, it is very much crucial to coordinate with
the other employees and manage their tasks.
Teamwork:
Teamwork is another vital task to carry out in Travelodge hotel, as an assistant manager
managing the tasks of the team is crucial, if the tasks are not managed there will be conflicts in
the team and teamwork can’t be carried out properly for which self-managed learning plays an
important role (Savery, 2015).
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Task 2
2.1. Evaluate your own current skills and competencies against professional standards for a
hotel manager and against organizational objectives of Travelodge Hotel.
Assessing the present abilities and meeting all the requirements and demands of Travelodge
hotel is very much important. As an assistant manager, it is significant to have all the mental and
physical abilities to manage the work and handle all the stress so that the objectives of
Travelodge hotel can be met. The present skills and competencies in contradiction of the
specialized standards for a hotel manager at Travelodge can be determined with the assistance of
SWOT analysis (Solnet, et. al, 2015).
SWOT Analysis
Strengths:
 Flexibility in work
 Reliable
 Efficient communication
 Having responsibility for time
 Imperturbable
Weaknesses:
 Taking quick decisions
 Knowing different languages
 Communicating without hesitation
Opportunities:
 The hotel industry has been developing
rapidly
 Generating greater relations with the
clients
 Gaining reputation and experience
Threats:
 The difference in the observation
 Less experience
 Increasing competition
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2.2. Identify your own development needs and the activities required to meet them.
In the section, different needs for development will be taken into consideration so that the
development needs and objectives of Travelodge hotel can be determined. Own needs and
development are also crucial as it will be deciding the fate of the hotel group. Working at the
hotel assisted in developing various skills and knowledge that helped in developing personal
skills and abilities. Leading a group of individuals enhanced the leadership skills that helped in
leading a large group of people. Some of the skills that are needed to be developed are,
Adaptability: To carry on the work of Travelodge hotel as an assistant manager it is crucial to
have an adaptive nature to the various environmental and stages. The hotel group carries many
functions and events which are different from the basic workings that require a shift of
environment and decisions. Being an assistant manager it is crucial to adopt the new tasks taken
by the hotel (Busse, et. al, 2014).
Patience: Patience is again important for working at the hotel group as handling such hectic
tasks is not easy. It is vigorous to have patience and take decisions based on the situation without
getting hyper. Having good patience level will not only satisfy the customers but also assist in
achieving the objectives of customers (Willingham, et. al, 2015).
Punctuality: Punctuality is very much crucial to having punctual timings will be assisting in
completing the tasks on time and wrap up the framed goals of the hotel on specific time. For
achieving punctuality it is important t make being prompt as a priority, tracking the tasks and
also to set up the reminders (Sass, et. al, 2016).
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2.3. Identify development opportunities to meet your current and future defined needs.
Development is another stage for achieving all the personal and professional goals so that one
can get prepared for the future tasks, there are many needs for development and opportunities at
the Travelodge hotel. As an assistant manager, it is also important to keep on uplifting the
personal skills and also polish the old skills so that a preparation for future needs can be
developed (Bryant, 2017).
Opportunities Present standard Future Standard Steps for
improvement
Teamwork 2 4 Start knowing the
skills and abilities of
the team members and
appoint them with the
tasks that they can
handle.
Languages 3 5 Get intricate in the
discussions and meet
individuals from
different backgrounds
and practice the skills
of communication
effectually.
Planning 1 4 Task notes can be
made and necessary
steps can be taken to
plan the tasks and
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complete the planning
procedure.
Decision making 4 5 Take effective and
quick decisions within
the specific time
considering the
situation.
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2.4 Devise a personal and professional development plan based on identified needs
A personal and professional development plan will assist in defining out the gaps in working and
take effective measures to solve them. As an assistant manager in Travelodge hotel, it is crucial
to develop a PPD plan which will be presented below in the SMART objective frame so that
they can be achieved and personal development can take place (Day, 2017).
Skills Specific Measurable Achievable
and realistic
Timeframe
language Engaging in
discussion with
other individuals.
All the barriers
get diminished
and skills get
enhanced
Employees
from different
cultures and
languages
The task can take around
three to four days
Negotiation
skills
Determining
planned position
and negotiating with
the clients
Objectives and
goals can be
achieved,
dealing skills
enhanced
BATNA Understanding and taking
part of negotiation can
take around five days
Decision
making
Being confident
about the decisions
are taken and taking
them quickly
Decisions skills
got enhanced
Quick
decision
opportunities
Five days are minimally
required for this task
Communication Communicating
with the individuals
more frequently.
Confidence and
skills enhanced
Individuals
and platforms
Minimum five to six days
are required
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