Personal and Professional Development Report - HSC Context

This report delves into the critical aspects of personal and professional development within the health and social care (HSC) context. It begins by comparing personal values and principles with those of the HSC, emphasizing the importance of ethical conduct and fair treatment. The report then examines how personal culture and experiences influence the role of supporting service users, highlighting the need for cultural sensitivity and equal treatment. It also addresses the impact of new developments and changes on work in HSC. Task 2 involves an assessment of current skills and abilities using SWOT analysis, followed by the creation of a holistic development plan with short, medium, and long-term goals. The report then discusses the importance of monitoring progress. Task 3 focuses on professional relationships, evaluating personal effectiveness in supporting individual rights and addressing conflict resolution. The final task evaluates personal contributions when working with others, analyzing the impact of work role limits and strategies to minimize barriers to effective teamwork. The conclusion summarizes the key findings, emphasizing the importance of continuous learning and professional growth in the HSC sector.

Personal and Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of personal values & principles with principles of support for working in
HSC.............................................................................................................................................1
1.2 Influence of personal culture and experience on own role in supporting service users........2
1.3 Impact of new developments and changes on work in health and social care......................2
TASK 2 ...........................................................................................................................................3
2.1 Assessment of current skills ability & learning....................................................................3
2.2 Holistic development plan with long, medium and short term goals....................................4
2.3 Monitoring progress against plan as per the requirements of HSC practitioner...................5
2.4 Effectiveness of development plan to own development......................................................6
TASK 3 ...........................................................................................................................................6
3.1 Nature of various professional relationships in health & social care context.......................6
3.2 Evaluation of personal effectiveness in supporting and promoting the rights of individual 7
3.3 Ways to resolve problems encountered in professional relationship....................................7
TASK 4............................................................................................................................................8
4.1 Evaluate effectiveness of personal contributions when working with others.......................8
4.2 Impact of limits of own work role on work with others.......................................................9
4.3 Analysis of own role in minimizing barriers to effective team work...................................9
4.4 Way to improve personal contributions to collective effectiveness of team.......................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Personal and Professional Development is defines as a process by which the firm and its
individuals engage in learning process to meet desire goals & challenges. It is related with needs
of development of an individual or group. In context of health and social care sector, personal
and professional skills development of an individual is necessary so that effective services can be
provided to care patients (Professional Development. 2013). The assignment is based on health
and social care organisation which includes personal development plan and various values and
principles to support working in HSC.
TASK 1
1.1 Comparison of personal values & principles with principles of support for working in HSC
Health & social care workplace is a path where every aspect of a person are rely on
principles. It is necessary for every health care practitioner to understand significance of support
principles at workplace. An individual's personal value matters a lot at HSC workplace.
Appropriate principles are prepare to ensure taken care of individual's value. Basis of these
principles are political perspectives, change over lifespan, priorities, interests, culture, beliefs and
preferences of people who are associated with HSC workplace. Each individual who are working
in an organisation have distinct values. Personal values includes dignity, polite behaviour,
honesty, being gentle with others, religion, equality, liberty, creativity, tradition, courage,
freedom, confidentiality etc.
Apart from this, certain principles are associated with heath and social care workplace
which involves work values that are formed with assistance of effective communication,
teamwork, reliability, competitiveness, dedication, trustworthiness, ethics and professionalism.
As per the principles of HSC workplace, it is essential that a person should treat every patient in
equal manner and administer fair and proper treatment to individuals who are coming at
workplace (American School Counselor Association, 2012). Support principles includes policies
and procedures of firm which needs to be follow by every individual. They should work to
facilitate the company to follow its norms, rules and fundamentals and to attain its objectives. It
can be said that principles of support and personal and professional values have common
objective, i.e., to maintain ethical and fair decorum of workplace & to assist people by
administering them effective services.
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1.2 Influence of personal culture and experience on own role in supporting service users
An individual is influenced by personal experience and culture in supporting colleagues
and clients at HSC workplace. Workplace beliefs and values includes administering equal rights
to each individual, protecting patients from any kind of harm and abuse, maintaining
confidentiality at workplace etc. Own experiences and cultural beliefs assists an individual to
ensure that it could administer effective and better services to patients. An individual's
experience and personal culture insures to serve effective and fair treatment to service user. If all
the cultural aspects had followed by health practitioner and experienced every stage, it becomes
easy to a person to protect client from any kind of harm and to manage the processes of work. It
facilitates in developing trust among those clients who are coming to utilize services of
workplace of health and social care by effect of which, they are trying to recover their patients
from any kind of health issue (Berk and Meyers, 2015). Cultural experiences of an individual
helps them to treat every patient in equal and fair manner. It depicts that an individual who have
cultural experience will not make any discrimination at workplace on basis of religion, beliefs,
age etc. and will make sure that similar services could be administered to care patients who are
coming to workplace.
1.3 Impact of new developments and changes on work in health and social care
Changes and new development to personal values of a person have great influence on
work. Any change or transformation whether it is in values, beliefs, behaviour or technology
have influence greatly on work processing and on working of an individual who do particular
work. Changes and personal development will assist in refining skills of a person. It is very
essential for an individual that they must try to accept alterations and to leaning new things at
work place as these aspects facilitates them in refining abilities and skills of individual. With
change and development in personal values, a person will enable to render effective and better
services to patients who are coming to workplace of health and social care. A person will enable
to keep meet uncertainties from work and work place on verge to secure patients against any
harm. Such aspects will facilitates in protecting workplace from discrimination of any kind and
will support in rendering effective and valuable services to patients who are coming for treatment
at HSC workplace (Brackett, Rivers and Salovey, 2011). Certain legislations and laws are there
that have high influence on personal values of working of individual at work place. Equality at
work act, data protection act are certain aspects that aids in development of a person and make
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sure that it could work efficiently and effectively and render similar and fair services to care
patients coming to work place of health & social care.
TASK 2
2.1 Assessment of current skills ability & learning
Different learning styles are preferred by an individual and it varies from working of
person to person in HSC workplace. Various tools are there which assists in evaluating learning
styles (Busse, Aboneh and Tefera, 2014). One of the tool includes SWOT analysis which helps
in determining strengths of an individual along with opportunities, threats and weaknesses. I
prefer to select SWOT analysis for assessing my current abilities, skills and learning styles. I use
this tool because it will assist in collecting information regarding my threats and weaknesses
which assists in developing my abilities and skills.
Strengths Weaknesses
 I have good interpersonal skills which
assist me to keep calm & render
effective services.
 I am able to build effective relationship
with colleagues and patients working
with me at workplace.
 I have ability to deal with challenges
effectively at workplace.
 Lack of patience in situation of
problem solving.
 Emotional attachment with people who
are coming to work place of health and
social care.
 Less knowledge about new laws and
legislations related with health and
social care.
Opportunities Threats
 Effective communication skills assist in
rendering better explanation of several
aspects.
 Always ready to accept changes that
takes place at work place & try to get
new learning.
 Laws and legislations are changing
very frequently and is a threat for me as
any mistake could impact my whole
career.
 Diversities and culture can influence
work processing.
So, by assistance of SWOT analysis, it can be assessed that I have effective skills that are
needed in care professional as having excellent communication skills is a fundamental aspect in
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HSC workplace (Capuzzi and Stauffer, 2016). It supports in making people understanding in
regards of different factors and aspects. But, various other things are there that may influence my
career and future objectives and goals. It is essential that I must work on these aspects in order to
refine my skills and can help me in providing more effective services to patients.
2.2 Holistic development plan with long, medium and short term goals
Planning is an significant aspect of life of every individual. A person should necessarily
be develop a plan that includes short, medium and long term goals. After preparing plan, it is
also essential for an individual to work on it & try to attain goals in specified time. It will help in
leading life towards better future and attaining success (Cox, Bachkirova and Clutterbuck, 2014).
My holistic plan of development will involve SMART objectives, i.e., specific, measurable,
attainable, realistic as well as time bound. These objectives ensure life success of an individual.
Holistic development plan:
Smart
objectives
Success basis Needed
actions
Strategies to
be executed to
achieve goals
Resources
needed to
attain goals
Timescale
Entrepreneuria
l skills (Long
term goal)
When I'll
enable to
understand
how to
manage work
and people as
well as able to
develop
thinking skills
& bring
innovative
ideas.
Engaging in
innovative
facet creating
some new
things.
Participation
in
development
programmes
and working
hard at work
place.
Colleagues,
counsellors,
teachers,
experts,
mentors.
4 years.
Leadership
skills (medium
term goal)
Managing
people in
proper manner
Administering
influential
speeches and
Interaction
with new
people and
Motivators,
teachers
guidance,
2 years.
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and
influencing
them with
things that I
communicate.
learning new
things.
attending
seminars and
conferences.
experts.
Time
management
and
communicatio
n skills (short
term goal)
Learn how to
manage things
and do
multitasking
effectively.
Taking classes
and interacting
with new
people to
enhance
communicatio
n skills.
Prioritize work
and try to do
various tasks
simultaneousl
y.
Participating
in several
debates, group
discussions
and speeches
& try to
communicate
with new
people.
Work as per
the set
priorities
(Creek and
Lougher,
2011).
Guidance of
experts,
teacher,
mentor,
friends and
family.
6 months.
2.3 Monitoring progress against plan as per the requirements of HSC practitioner
Progress monitoring is an essential aspect for every person. Such kind of practice assist in
eliminating all breaches and loops that occurs in framing plan in real life of person. Plan
monitoring includes various aspects due to which people will enable to gain information related
with loops and to move on platform of fulfilling needs of plan. These aspects are:
Conduct skill assessment: It will assist in gaining information related to skills that a
person have and several require skills fulfilling plan criteria (Elliott, 2011).
Revise the plan: Revision of plan that is being developed is necessary after conducting
assessment of skills. It assist in collecting information related to present needs. With assistance
of this collected information, plan can be revised and execution can be done effectively.
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By monitoring different aspect, I have assessed that several elements are there which
needed to be worked on by me. It is required by me to emphasizer on my English communication
skills so that I can refine it. It will assist in accomplishing my long term goals. Interpersonal and
critical thinking skills are also needs to be develop with leadership skills. The time of 2 years is
needed so that proper information regarding market and people's behaviour can be gathered.
2.4 Effectiveness of development plan to own development
By developing better understanding regarding need of health & social care workplace and
different aspects available in market, I have assessed that the plan of development prepared by
me is effective and assist me in my future progress as health care practitioner. Effective
communication skills and work knowledge is necessary for health care practitioner. Good
influential power is also needed so that I can influence patients to take care of health (Englander,
R. and et. al., 2013). Along with this, effective decision making and critical thinking skills are
necessary so that appropriate decisions can be made and good solution to issue can be provided
during emergency situation. Effective leadership skills assists in managing people and team
working within firm to ensure effective working and assist in managing health of individuals
living in society. So, by reviewing all facet, it can be said that development plan prepared by me
is beneficial and effective for my growth and leads me towards better future & assists me in
offering effective and better services to individuals in need.
TASK 3
3.1 Nature of various professional relationships in health & social care context
Professional relationships: It is a kind of relationship which is being handled by team in
professional ability to create good nexus amount in process working capacity system. A firm
should have to develop effective relationship with their employees and along with this, they has
to develop good behaviour of workforce in process working system. Number of professionals
needs to be hired in betterment of organisation so that effectiveness of working and professional
relationship can be improved throughout time (Fullan, 2014).
Relationship with team members: High level of regulation and policies are needed on
working system in context with health care responsibilities upon workforce and co-worker.
Members of team should come forward for help & they have to work collectively to promote
health and social care aspects. HSC context in firm is big channel & covers medical insurance of
employees, using various measures and tools when individuals are participated in hazardous
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work in working process system. Health and social care also put focus on professional code of
conduct, working style, advocacy and trust in system and concern of manager with their
subordinate.
3.2 Evaluation of personal effectiveness in supporting and promoting the rights of individual
Personal effectiveness: Workforce are the main pillars in success of firm and attainment
of set objectives and goals. It assess working quality of manpower in working process. It
administer support to employees in many ways in promoting and supporting behaviour and rights
of individuals in organisation working system (Hoyle, 2012). Personal effectiveness
development in system of firm is essential to overcome process dilemmas, abuse related concern
among employees, challenging behaviour, responsive attitude of employees with respective
situation throughout time. Various key points are noticed but, sustainability and ethical concerns
are put on high remark and can be managed by workforce, if proper help is provided by
developing effective channels within firm. Several rights are there that should be provided to
employees by process line manager in office premises. For instance, right to speak on any kind
of issue, liberty to reciprocate any type of mischievous act. Various points needs to be
considered by top management to protect interest of employees. Personal effectiveness is main
part in developing nexus in good amount among employees and organisation. It can be created
with the assistance of proper communication and understanding of assigned responsibilities.
Collective efforts of team and positive attitude of manpower plays crucial role in maintaining
good relationships within organisation.
3.3 Ways to resolve problems encountered in professional relationship
Issues concerned with professional relationship is the term which denotes behaviour and
culture of manpower with each other in working process system. To maintain sustainability in
long term, professional effectiveness play vital role. Several problems are encountered in
professional relationship of workforce such as working conflicts, different working style, ego,
ethical dilemmas, groupism, less effectiveness in working of team etc.
 Proper working system development and administer adequate employees to encounter
issues in effective manner (Reeves, 2012).
 Assist workforce to get them out from services concern and ethical dilemmas.
 Conduction of proper meetings & proper communication agenda with worker & their
concerns in system process.
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 Collective team efforts working in identical process by fulfilling their needs and meeting
personal objective and goals can be be assistive for personal effectiveness in working
system.
 Consistent imparting and team training needed process knowledge attended with social
working style is very imperative within organization (Robertson, 2016).
The important point that needs to be understand is that health care is very abjuratory for
effective management of workers on sustainable basis. Collective efforts of team and own
contribution of employees are main factors in troubleshooting main process issues in
organization working system.
TASK 4
4.1 Evaluate effectiveness of personal contributions when working with others
Individual performance is important at workplace in HSC. My contribution as social
worker are:
 My focus at workplace is on patients and their needs. I put my whole efforts to determine
their needs and fulfil them.
 I have good analysis skills which assists in making my contribution efficcient.
 My responsibility and roles towards work place helps me in managing confidentiality.
 At work place, I constantly try to create a innovative and entrepreneur culture by my
actions to intensify quality and effectiveness of it.
 My behaviour in firm is always to support goals and activities of my team and make them
effective through effective communication and positive attitude which can be non-verbal,
verbal and written (Russell and Korthagen, 2013).
 While implementing my activities in firm, I keep considering reliable and possible budget
of it and keep it cost conscious. It assists in attaining effective results.
 Consideration of social aspect in my task assist in making it more beneficial for society.
 I suggest my ideas and views to team which assist in growth and increases participation
in decision making.
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4.2 Impact of limits of own work role on work with others
To maintain control and discipline within firm, roles and responsibilities of each member
have some limits which impacts their work. So, as health care worker, I have some limitations
which are defined as follows:
I always emphasize on maintaining confidentiality in information and records of clients at
workplace. It is limit of my work & is impacted on work with others that condition of
confidentiality is not fulfil in tasks (Zepeda, 2012).
As a social worker, society and culture of clients should be considered by me and have to make
decisions on basis of that. While working with others, I may not enable to emphasize on culture
of patients and their need which can lead to unproductive results.
At the time of working with others there appear a limit on making decisions on a specific
activity orb task because views of all member is considered.
While working with others, it is essential to build respect and trust within members & I fail in
this which will results in decline my role in activity or task at work place.
Protection of data is my responsibility & it must be considered to secure and protect electronic
data as well as its access through others. But in case of work with others, this is also limited.
4.3 Analysis of own role in minimizing barriers to effective team work
Development of effective team work results in growth and success. Some essentials are
there for teamwork which needs to be developed for getting effective results at workplace . Some
essentials to be maintained in teamwork are:
Leadership – It can be referred as a tool that leads all tasks and activities of team in proper
direction of attaining objectives. Leadership assist in management of activities effectively and
efficiently. A good leader allocates and distributes jobs to all team members and decline
complexity chances (Capuzz and Stauffer, 2016).
Communication -Ineffective communication is a huge barrier to effective working of team at
work place. It leads to misleading and delay in process of decision making which is a obstruction
in opportunities & taking its benefits.
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Interpersonal interactions - Effective interactions is very necessary among team members to
intensify level of participation in team and enhance their role in working of team. Poor
interpersonal interaction is one of the huge barrier to effective teamwork.
Motivation - Lack of motivation can be one of the barrier to effective teamwork. Policies and
methods must be adopted in order to motivate team members.
These barriers can be reduced by intensifying trust in team members, providing them
opportunities to take decisions and innovate, developing effective communication channel in
team and motivate worker to increase performance and serving them complexity that leads to
enhanced performance (Cox, Bachkirovaand Clutterbuck, 2014).
4.4 Way to improve personal contributions to collective effectiveness of team
While working with other people, each member contribution is equally essential in terms
of improving work performance effectiveness. Contribution and efforts of individual and team
collectively make work effective. Various methods are there through which contribution can be
made towards team effectiveness. It includes ideas and views sharing with co-workers and team
members. It assists in enhancing creativity and improving ideas and concept shared as
suggestions taken from colleagues can be unified which results in generation of effective idea.
Other method is to help others at the time they require. This assists in work sharing and hence
decreasing burden on single individual. If some scope of betterment exist in work done by other
member, then suggestion shall be make to him instantly to improve quality and effectiveness is
attained (Wilson, 2015). An important factor is to effectively communicate with team in
structured manner so that objectives and goals can easily be communicate with others. Each
member take responsibility while working in team and be accountable for the work they done so
that quality is enhanced and ambiguity is removed.
CONCLUSION
As per the above mentioned report, it has been concluded that personal and professional
development in health and social care is essential aspect. It assists health care professionals in
offering high quality and effective services to patients who are coming for treatment. By this
process, individual is able to determine their weak areas and can improve them by participating
in various activities like group discussions, debates, lectures. It is very essential that care
professional should maintain good relations with service users and do not discriminate among
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them on any basis. Ethical working within firm helps in offering effective and better treatment to
patients.
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REFERENCES
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Hoyle, E., 2012. and deprofessionalization in education. World yearbook of education 1980: The
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Reeves, D. B., 2012. Transforming professional development into student results. Ascd.
Robertson, J., 2016. Coaching leadership: Building educational leadership capacity through
partnership. New Zealand Council for Educational Research. PO Box 3237, Wellington
6140 New Zealand.
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Russell, T. and Korthagen, F. eds., 2013. Teachers who teach teachers: Reflections on teacher
education. Routledge.
Zepeda, S. J., 2012. Professional development: What works. Eye on education.
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<https://www.ascl.org.uk/professional-development/>.
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