Report: Personal and Professional Development in H&SC, Skills, Values

This report delves into personal and professional development within the Health and Social Care (H&SC) sector. It begins by comparing personal values and principles with the support provided in H&SC, drawing on cultural influences from Romania and emphasizing the importance of equality and privacy. The report then examines how personal culture affects the role in supporting users of H&SC services, providing examples of both positive and negative impacts, such as the influence of Romanian cultural norms on patient interactions and confidentiality. It also addresses new developments in personal values and their impact on working in H&SC, including the effects of recent changes in care acts and safety regulations, as well as the adoption of new technologies. The report further assesses current skills and abilities, identifying strengths such as communication and patience, and weaknesses such as short temper and language barriers. Finally, it presents a holistic development plan with short, medium, and long-term goals, outlining actions to improve communication skills, expand knowledge of laws, and address language barriers to enhance overall performance in the H&SC sector.

Personal and Professional
Development In Health And
Social Care

INTRODUCTION
Personal and professional development refers to a way individual sets out their goals,
mission, strategies etc. with the aim of enhancing knowledge related to specific field (Wykes and
et. al., 2015). Culture is an important elements in the development related to health and social
care as it assist them in performing the work ethically. For this report, H&SC sector is taken for
considerations in which personal values will be explained by taking example of working with the
sector. Role of personal culture and how it affects users of services will be described by taking
functional example. Own skills and ability will be identified for development and then
development plan will be made accordingly.
TASK 1
1.1 Compare personal values and principles with the support while working in H&SC
Values refers to ideas and thoughts shared by the same community related to difference
between good and bad, ethics and non ethics etc. Values and principles assist individual to shape
their career according to their past knowledge and experience. I belong from Romania which has
neighbour countries like Bulgaria, Hungary, Moldova etc. and has Romanian culture from the
birth. Whole country has different type of people from various background but more than 85% of
the population comes from the Romania culture only which solely focuses on hierarchical
society. One of the important values which is possess from my culture is equality to all the
people and eradicate all the factors of discrimination so that everyone can live happily. They
prefers to use title and surname until and unless someone demands call them by their name.
People of Romania do not trust strangers people and prefers to stay in privacy in most of the
time. In context of health care, Romanian does not prefers to visit hospital due to trust issues
that's why conditions of the H&SC sector is negative in nature. Due to poor conditions of health
care, country suffers from diseases like lungs cancer, AIDS, underweight baby, problem related
with uterus etc.
So according to H&SC, worker should not discriminate the patients on the basis of age,
gender, sex etc. as it is unethical in the industry. All the patients arrives in the hospital should get
proper treatment by avoiding discrimination from mind (Stoddart and Evans, 2017). On the other
hand, other factor is equality to people. Whenever any individual comes for treatment then I
always considered them a patients instead of male, female, children etc as all are equal. Privacy

is all one of the factors which I luckily got from my Romanian culture. Details of every patients
is secured and I have no rights to share those details to third person as it is illegal and unethical
in the laws of HSC (Girotti, Park and Tekian, 2015). So it can be said that all those mentioned
values has helped me at the time of working by enhancing my motivation level to a certain level.
1.2 Personal culture influence role in supporting user of H&SC
Culture which every individual possess comes from the society where they are living and
their life time experience in that culture (Stewart, Jameson and Curtin, 2015). If culture possess
from the society is positive then it will create a favourable environment in the future by living in
other society or while working and vice versa. Romanian culture states that every citizen should
perform their roles and responsibilities by following the path of ethical as it will help them to
make the decision correctly while working resulting in better performance. For instance, as
abortion is legal in Romania but any girl comes who is under 16 for abortion then it wont take
time to reject that patients treatment as it is illegal according to laws and Romania culture. So
this time, culture makes a positive impact on supporting use of HSC.
As mentioned above, Romania culture says that person should never discriminate on the
basis of any aspects, it makes a favourable impact in my working career as I always put all my
potential while doing clinical practices so that high quality of services is provided to the needy
person. On the other hand, some culture elements make a negative impact on my working as
Romanian culture depicts that they prefers privacy and did not openly talk to the strangers due to
trust issues. So as a practitioner, I continuously have to meet random patients so I have faced
problem in the starting as I could not be able to properly communicate with the patients. But as
the time flows, I have adapted my behaviour according to the external environment and now I do
not have any problem in making rapport with the clients. Other example is confidentiality
information of patients, for instance client work is to explain every problem they are facing
regarding the problem as then only doctors would be able to make the most effective treatment
plan. Role of doctor is to make the information confidential or concealed in nature so that third
party won’t be able to take the advantage of it (Payne, 2015).
1.3 New development in personal values impact on working in H&SC
Any development in the HSC will have a positive as well as negative impact on the
working of practitioner as it has a direct connection with the performance of employees. As in
the recent past, local authorities has amended their Care Act which now states that its the

responsibility of social care services to provide every support to the person in need without
considering their eligibility to get a funds from government. So from now onwards, we cannot
deny any one to get a services from hospitals which means that doctors and nurses have to
enhanced their potential when working due to increase in number of clients on a daily basis. In
other development, UK government has amended their safety and quality act 2015 which speaks
that every hospitals should follow certain guidelines related to safety of patients while treatment
and quality of services to them only (Foster and et. al., 2017). If anyone found guilty for not
following it then they might face legal issues and punishment from the side of government. So
now our work is to continuously analyse and monitor the changes government is planning to do
and then align our activities with it so that high quality of services is provided to them (Health
and Social Care (Safety and Quality) Act 2015, 2019) Along with this, government is also
motivating hospitals and doctors to use advanced and latest technology with the aim of
increasing quality and quantity of services to their patients so that various diseases would be
eliminated from the place. To attain this, proper training is provided to the doctors by the experts
so that no obstacle would be faced by them while working effectively.
Personal values comes with the person culture they possessed from the starting but it
should be change according to the rules and regulations of the hospital as it must be essential to
get adjusted in the environment where they are working. For instance, when I first arrived in the
hospital I was not sure that who to talk when to talk as their culture is different but proper
training is provided to me so that excellent communication and interpersonal skills would be
inculcate within me. As per the Romanian culture, people does not prefers to visit hospitals
physically because they have more trust over home remedies as compare to social care services.
So its doctor and nurses responsibility to motivate them by launching various programmes so
that awareness and benefits of social care would be disseminate to the people (Koh and Rudd,
2015).
TASK 2
2.1 Assessment of current skills and ability
It is important for every individual to find their capabilities and weakness as it assist them
to modify their performance accordingly (Hanko, 2016). For instance if worker of HSC removes

their weakness and strengthen their strengths while working then their practices and performance
while working would improve to a certain level. My current skills and ability is explained below,
Strengths Weakness
I have good communication skills which helps
me to make rapport with different type of
patients coming to hospitals. As mentioned
above, Romanian people does not trust and
prefers to talk to strangers due to which these
skills are essential for me.
One of my biggest weakness is short temper
behaviour. It is hard for me to control my anger
at that which sometimes affect me in a negative
way. For instance, if any patients irritate me
while working then sometimes I shouted on
them which affects my principles which I have
gained from the Romania.
Other strengths of my behaviour is patience
while talking. It is an essential factor in the
HSC industry as if accurate information is not
provided to me by the patients then it becomes
hard for me to give prescription accordingly.
I have less knowledge regarding the new laws
and medical information in the HSC sector due
to which I have to give more focus on reading
and implementing them accordingly.
It should be important in the HSC to follow the
rules and guidelines provided by the hospitals
as it avoid any negligence while working and
legal issues which might be imposed by the
government. I always follow ethical rules as it
helps me perform my task with highest
productivity. Various ethical principles
includes no discrimination at work,
prescription according to patients health etc.
I found problem while handling patients from
the Romania as I do not understand their
concerns due to the language barriers.

2.2 Holistic development plan with short, medium and long term goals
As already mentioned in the above part, I have shared my strengths and weakness and
now it’s time for me to work on that effectively as finding these capabilities and weakness does
not affect the performance of the person. Proper dedication is required from the end of
employees as without their proper strategy and development plan, they cannot attain professional
development in the future (Golightley and Goemans, 2017). PDP is a documents which consist
of various strategies and actions taken by the individual to remove their weakness so that they
can perform better in the critical as well as in normal conditions. My PDP plan is given below,

Where am I
now?
Where do I want to
be?
Actions to
support
development
Criteria to
measure/assess
achievment?
Short term:
Improve
english
language
These skills are
weak in me
due to which i
could not
communicate
my ideas with
the team.
I want to
communicate with
the team members
in an effective
manner so that they
can understand the
message or
information
conveyed.
These skills can
be developed by
taking the english
speaking classes
as well as by
practising english
in daily life.
Effective
communication
with the patients
from different
nation and back-
ground
Medium term:
Top up in
Health and
Social Care
I am
communicating
with the
patients so that
their issues can
be resolved
however i am
facing issues
with romanian
people in
communicating
which is
impacting my
performance.
I want to
communicate with
every patient in an
effective manner
regardless of their
language or
nationality.
For this, i have to
take additional
classes for
learning the
romanian
language as i am
facing issues in
communicating
with them which
can be resolved
by learning their
language.
Comapring
previous
performance
with the obtained
performance so
that increase can
be identified.
Long Term:
To get a job in
Health and
Social Care as
a nurse.
I am currently
working as
care supervisor
in health and
social care.
For becoming
nurse, i have to
improve my
knowledge
regarding the
medical profession
For this, i have to
taken the training
from a recognised
medical
institution so that
proper
Ability to
perform different
job roles by
using the
existing skills
and
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so that i can
perform my work as
a nurse in an
effective manner.
information and
knowledge can be
acquired.
competencies.
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2.3 Monitoring progress and reviewing plan
I have done the monitoring and reviewed the plan according to the requirement of health
and social care.
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Where am I
now?
Where do I
want to be?
Actions to
support
development
Time frame Criteria to
measure/asses
s achievment?
Short
term:
Improve
english
language
I have
improved
my englis
speaking
skills to
some extent
but i have to
work on it
more.
I want good
fluency in
speaking
english so that i
can
communicate
information to
them in an
effective and
efficient
manner.
During the
process of
monitoring i
have
identified that
by attending
seminars i
have
improved my
English
language at
a certain
levels but to
improve it
thoroly i will
also attend
conferences
which will
help me in
improving
my English
language
properly.
4 weeks I have
measured my
english
speaking skills
by interacting
with the
patients from
different
cultures and
countries.
Medium
Term: Top
up in
Health and
Social
Care
In the
monitoring
phase it is
identified
that i am
able to
I want to
understand the
problems of
patients and
want to be
confident while
I will work
under
qualified
nurses and
seek training
from them to
6 week I will measure
my actual
performance
with the
previous
performance so

communicat
e with the
romanian
patients but
to be at the
top of my
career i need
to take
training
from
qualified
nurses so
that i can
find by
weakness
and
overcome
them.
talking to every
patient from
different
nationality. I
also need to be
at the top of my
career.
improve my
weak areas.
Training will
help me in
gaining new
knowledge
which will
help me in
achieving
success in
health and
social care.
that i have an
idea how much
i have
achieced.
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