Personal and Professional Development Plan Report for Marriott Hotels

This report examines personal and professional development within the context of the Marriott hotel chain. It begins by defining self-managed learning approaches, emphasizing their benefits for both individuals and the organization. The report then assesses current skills and competencies against professional standards, particularly those relevant to a Human Resources role, identifying specific development needs such as listening, time management, and communication. A personal and professional development plan is devised, outlining learning objectives, current proficiency levels, and planned activities like online tests, seminars, and coaching. The plan includes strategies for improving presentation skills, leadership capabilities, and effective communication. Finally, the report addresses the implementation of the development plan, detailing activities designed to enhance skills and achieve stated goals. The report also includes a curriculum vitae outlining the student's qualifications and career objectives. The overall aim is to enhance personal and professional growth within the hospitality sector, contributing to improved performance and career advancement.

Personal and Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
LO 1.................................................................................................................................................1
1.1 Approaches to self managed learning...................................................................................1
1.2 Ways in which lifelong learning in personal and professional contexts could be
encouraged- ...............................................................................................................................2
1.3 Benefits of self-managed learning to the individual and organisation- ...............................2
TASK 2............................................................................................................................................3
LO 2.................................................................................................................................................3
2.1 Current skills and competencies against professional standard............................................3
2.2 Personal and professional development needs and identify activities..................................4
2.3 Development opportunities to meet with current and future needs......................................5
2.4 Devise personal and professional development plan ...........................................................6
3.1 Implement the developmental plan.......................................................................................1
Task 3...............................................................................................................................................1
LO 3.................................................................................................................................................1
3.2 Development activities as planned.......................................................................................1
3.3 Own learning against aims and objectives set under development plan...............................2
3.4 Developmental plan based on feedback and evaluation.......................................................2
Task 4...............................................................................................................................................3
LO 4.................................................................................................................................................3
4.1 Work based problem ............................................................................................................3
4.2 Learning style that implemented to overcome the issues......................................................3
4.3 Different time management strategies..................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
In today's time personal activities take important part in success of every business. In this
context, organisation results and outcomes develops in positive way. Today's time people learn
through perform several functions and operations in practical way. Skills and knowledge within
the business assists to improve effective performances at workplace (Albion, Tondeur and
Peeraer, 2015). With this regard, present report based on the Marriott which is the hospitality
sector business and promoting objectives and outcomes. In this context, report also focuses on
the approaches that assists to manage self learning and evaluation of its suitability at workplace.
Furthermore, it includes work based problem that assists to intend work for future goals to take
solution in systematic aspect. In addition to this, plan also considered that create effective
functioning in business to focus on the goals and objectives.
TASK 1
LO 1
1.1 Approaches to self managed learning
Approaches of self management learning – it is a way of managing of over self with
increasing knowledge. In every company use this programme because easily they can mange
over employee fit in programme and that staff is developing in certion direction. Marriott hotel
can us self management approaches in develop employer skill. That approaches are –
evaluation if self learning approaches
 seminar and conference – in this Marriott hotel staff sharing their ideas and experience
that can increase employee skill related to personally and professionally life. its also help
to improving to confidences of speaking.
 Social networking – in this a person mostly time spend on the social networking side like
Facebook tweeter etc. Marriott hotel having any information they can share it and employ
read easily.
 internet -people are use to internet gating knowledge these knowledge people can share
with co-workers at their work place.
 Self evolution- in this employee doing self swot analysis.

style of learning basically Marriott hotel management use for the employee -
 Visual- in this hotel management use the picture and image to the learning.
 Aural- in this employee getting voice and sound and video and learn something
 verbal – in his hotel employ use words in both condition writing and oral
 Physical – in this hotel department use body language , hands etc.
 Social- in this together and sharing ideas .
1.2 Ways in which lifelong learning in personal and professional contexts could be encouraged-
Learning gives lifetime knowledge information to Marriott hotel employees providing
help to give knowledge and understanding increasing power of mind. Following ways through
Marriott hotel which lifelong learning in personal and professional contexts could be
encouraged:
 Self assessment-in this Marriott employee are facing problem and taking decision. Then
learn Mostly individuals learn for their experience, situations which occurs and by
viewing their life.
 Personal assessment- in this Marriott employ individualize doing about what is her ,him
personally doing swot analysis. Its also help to knowing strength weakness opportunity
and threat. They easily know about personally in this they know what problem are facing
in future and making to barrier.
 Search – in this Marriott employee search and only for aim an d increasing knowledge
but they need practically knowledge about professionally life. Different search engine
like google, yahoo give only for knowledge not ex[experience .
1.3 Benefits of self-managed learning to the individual and organisation-
Marriott hotels employee it increasing when self-abasement learning then automatically
increases compaction and learning always given the deep knowledge about the Company its
increasing competitive in professionally and personally (Moon,2013). Its help to updating
knowledge. Marriott hotel provided some time training but employee not getting thinks and not
achieving goals that happened only;y for the not having employee elf learning . Organization-every organization give the training but some reason employee not
achieving the proper goal and target that time they are lack of the self management t
learning. Self management is this work in team when a employee not doing work then

there employee know then they arrange it and managing team. Its also help to
coordinating with the team and understanding problem to each other.
 Individual: self management skill is very useful gin Marriott hotel employee its
updating the knowledge confidence etc. every employee about the goal aim. In that
employee use the strengths and reduce weakness point. Its helping the increasing
personally and professionally. That self managing t help it increasing confidence and
sharing ideas plans etc.
TASK 2
LO 2
2.1 Current skills and competencies against professional standard
My wish to work as the HR at Marriott which assists to deals with accomplishment of the
objectives and goals. In this aspect, quality of services will be delivers to make sure that goals
and objectives will be accomplish in systematic way. It also provides me opportunities to
enhance my skills and knowledge in systematic aspect (Albion, Tondeur and Peeraer, 2015).. In
addition to this, it aims to understand customers and employees requirement to provide healthy
environment in business. In respect to work as HR at chosen business I require different skills
that assists to fulfil my tasks in effective manner. Therefore, it assists to accomplish effective
functions in business unit.
Problem solving: In several hotels, employees and customers have conflict which also
create issues and problems. Therefore, this skill I require solve issues and understand each
customer requirement at workplace.
Leadership: HR need to create control on employees and providing proper instruction
and tasks. In this aspect, motivating employees needed to accomplish the goals and objectives in
systematic way (Moss, Gibson and Dollarhide, 2014). HR also required to enhance efficiency of
work to improves effective results at workplace.
Recruitment: It is the one of the best role that play by HR at workplace of the business.
In this context, HR need to know about the skills and experience that are required to perform
functions at Marriott.
Curriculum Vitae

Name: William Jack
Email address: [e-mail]
Mobile: [phone]
Profile
I am academic student of human resource management. I also work hard to dedicate my
efforts for accomplish goals and objectives.
Career objectives
 I work in systematic aspect to accomplish team goals and determines sound position in
the all over the world.
 In respect to make successful results, I want to enhance my growth and excellence to
provide self development at workplace. Further, job satisfaction also assists to
accomplish business goals.
Education and qualification
 Master degree in human resource management (University of cambridge)
 Under graduation in management (University of Liverpool)
 High school from Aberdeen school, London
Skills
I have effective leadership skills through I will able to accomplish desired goals and
objectives in systematic aspect. With this regard, objectives will be done in systematic aspect
through motivating people in business.
Ambitious and motivated
 I want to done my part-time job and studies which assists to enhance my practical and
theoretical knowledge as well.
 I am ambitious to accomplish desired results at workplace to perform very well I the high
pressure environment.
2.2 Personal and professional development needs and identify activities
Following are certain skills need to be developed which I require improve effective
performance at workplace:
Needs Ways to accomplish them
Listening skills Monitoring and observing

Time management Checking lists and priorities the tasks
Effective communication Conducting open session, attain online tests and conferences,
etc.
Listening skills: It is very important element that develop to solve actual problem within the
business. In this aspect, each problem need to be solve carefully through listening conversation. I
require improve these skills (Healy, Block and Kelly, 2016).
Time management: It is the important areas where effective work will be done in systematic
aspect. With the help of proper time management, each task will be performed in significant
manner (Albion, Tondeur and Peeraer, 2015).
Effective communication: Communication is very important parameter that assists to develop
relationship with several members towards the issue and problem. Therefore, problem will be
solved to accomplish goals and objectives (Körkkö, Kyrö-Ämmälä and Turunen, 2016).
2.3 Development opportunities to meet with current and future needs.
As the individual have the various development opportunities to meet the current and
future needs such as:
Prioritising time: as the it is the most important aspect for the individuals life is that they should
priorities the time. So that a perfect work life balance can be made and it will get the time for
other learning. More the individual focus to give priorities their time they will feel free and the
current needs can be made easily (Stenfors and Hayes, 2012).
Managing stress: As the stress in the youth has been increase due to personal and professional
problems. So it is important for the individual to mange their stress from the various mediation
classes. If the stress have been manage it will be get the development opportunities to meet the
current and future needs.
Solving problems: It is also important to solve the problem in individual life they will various
strategies tom solve the problems to meet the current and future needs.

2.4 Devise personal and professional development plan
Below given is personal and professional development plan. These are the areas in which I need
improvement:
LEARNING
OBJECTIVE
S/GOALS
CURRENT
PROFICIE
NCIES
SKILLS
THAT ARE
TO
DEVELOPE
D
AVAILABLE
OPPORTUNI
TIES
CRITERIA
FOR
JUDGING
SKILL
DEVELOP
MENT
TIME
SCALE
EVIDEN
CE
Listening
Skills
No Proper
listening
Observing
Videos
Online tests
feedback
12 days Juniors
Mentors
Self-
management
No Scheduled
time
Books,
seniors
Couching,
training
18 days Clients
Supervis
ors
Presentation
Skills
Communica
tion fluently
Gestures
Confidence
Seminar
classes
videos
Coaching
presentation
Feedback,
performance
Video
recording
17 days Friends
Clients
Leadership No Knowledge
assigning
task
Observation Performance
Videos,
3 weeks Clients
Seniors

Effective
Communicat
ion
effective
communicat
ion with
others in the
organisation
as well
institutions.
Words power Classes,
Reading books
Dictionary,
Coaching
written test,
Oral
communicati
on,
17 days Friends
Peers
Teamwork Developing
relationship
Involvement
developing
trust
Working in
team
observing
communicat
ion
4 weeks Staffs
Friends
Time
Management
No Completing
task on time
Making time
table
Seminars
Videos learning
Performance
Feedback
6 days Top head
Superiors

Task 3
LO 3
3.1 Implement the developmental plan
The Following activities will be helpful for developing my skills and they are as follows:
 Self assessment:It helps me a lot in determining the knowledge and skills that required
under individuals (Von and Haenisch, 2012). The self assessment procedures is helpful to
know about te individual and its performances and it also describes about the position of
individuals that where he stands in te market.
 Specification of goals:The goals and objectives should be arranged in such a manner that
it will helpful for the individuals in telling about the performances and whether there
performance is enough to raise down the organisational objectives and it should been
noted by individual and perform it accordingly to raise the objectives.
 Activities:All the activities which are performed under organisation should been
identified clearly. The organisation should considered down the performances in terms of
financial and non financials and assessed it in order to take effective decisions so that
organisational can raise its objectives.
3.2 Development activities as planned
 Online tests:There are many so many tests are there which conducting online so that it
tends to be very helpful for the employees in improving their time management
leadership skills and communication skills and after the test bee over it also helps down
the employees that what are the areas that require more focus (Nicholls,2014.).
 Videos:there are so many videos are available online through which the employee can
develop their skills and also it motivate the employees so that every time they are
performing in a productive manner. the videos related to planning,organising,leadership
skills,time management and so on.
 Note making:The employee can improve their performance by way of note making and
employee managing their time,recalling the things so these certain things helps the m in
developing their skills and improving their performances.

3.3 Own learning against aims and objectives set under development plan
 Effective communication:I need to working on my communications skills and make them
effective. Because, as an HR manager it is very important to improve because it helps
down creating relationship with the staff and employees. I am working on that to improve
my communication skills.
 Leadership:As a role that I am playing in the organisation so that leadership quality is
been very important for me because it helps me to guide and to motivate the employees
who are conducting their operations so that they could in more efficient way. So,I should
work and improving it with the help of problem solving skills.
3.4 Developmental plan based on feedback and evaluation
LEARNING
OBJECTIV
E/GOAL
CURRENT
PROFICIE
NCY
TARGET
PROFICIE
NCY
DEVELOPM
ENT
OPPORTUN
ITIES
CRITERIA
FOR
JUDGING
SUCCESS
TIME
SCALE
EVIDENC
E
Skills
regarding
listening
No Proper
listening
Videos
observation
Feedback
regarding
online tests
15 days Juniors
Mentors
Skills
regarding
time
management
No Task
completing
on time
Through
seminars and
video
conferencing
Feedback
Performance
4 weeks Superiors at
to level
Effective
Communicati
on skills
Fluency
communicat
ion with
every
individual
Vocabulary Books, notes
and
dictionaries
written test
Oral
communicat
ion
online tests
4 weeks Friends
and
colleagues
Analytical
skill
Accounting
knowledge
Develop
skills related
Observation
coaching
Preparation
of financial
5 weeks mentors
2

to
accounting
statement
statements
Problem
solving
No Stress the
managing
Different
situation
facing
performance
Feedback
4 weeks Friends at
top level
Task 4
LO 4
4.1 Work based problem
At workplace of Marriott hotel, there are various issues and problems take place which
impact on functions and operations. Employees are performs very crucial role to solve these
types of issues which assists to develop profitability at workplace. These issues create negative
impact on the business (Healy, Block and Kelly, 2016). Therefore, following are certain ways
adopted that assists to solve issues in effective way:
Adopting motivational techniques: In this aspect, the chosen organisation has
responsibilities to implement different kinds of motivational techniques that assists to meet with
goals and objectives. With this regard, manager of Marriott hotel has duty to adopt Maslow's
hierarchical model that assists to motivate different level of workers. It also helps to cover
important areas through employees can motivated (Sangster, 2017).
Providing training: Employees also requires to providing training program through they
are able to know about roles and responsibilities in clear aspect. With this regard, skills will be
enhancing that are posses by workers to promote effective functioning (Moss, Gibson and
Dollarhide, 2014).
With the help of above points, it can be determines that problem of the Marriott will be
solved in effective manner to motivate different people at workplace. As results, qualitative
services will be provided to develop outcomes at workplace (Körkkö, Kyrö-Ämmälä and
Turunen, 2016).
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4.2 Learning style that implemented to overcome the issues
In respect to make creative results at workplace, there are different operations and
functions performed by Marriott. At different level, of the organisation, different ways has been
adopted that assists to meet with goals and objectives (Willemse, ten Dam and Volman, 2015).
They are as follows:
 Top management: In respect to make creative results, communication required in
effective aspect. In this way, problems will be share and suggestion made by HR to
conduct board meeting and conferences. It is the effective model and basic way that
assists to communicate relevant information among the members (Shuler and Keller-
Dupree, 2015). In addition to this, in conferences and meeting, presentation also make
creative results to create several changes towards the issue and problem to solve in
effective manner. The kinds of changes assist to promote effective results at workplace.
 Employees: Further, in respect to communicate effectively, HR need to send mail and
seminars conducted in effective aspect. In the mails, decisions need to be made to convey
effective message easily (Sandilos, Goble and Pianta, 2018). Therefore, objectives and
goals can be achieve at workplace. On the other hand, seminars also assists to convey
through strategy and plan that assists to enhance growth of the business.
4.3 Different time management strategies
In this context, following are certain effective strategies implemented at workplace that
assists to meet with management of time to accomplish the objectives and goals:
 Setting priorities: In this aspect, Marriott need to determines priorities on the tasks that
assists to meet with goals and objectives in systematic way. In this aspect, important
activities should be completed on time (Albion, Tondeur and Peeraer, 2015). This is
because, setting of the priorities assists to create difference between urgent work.
Therefore, objectives and goals will be accomplish in systematic aspect.
 Delegation: Delegation of the task will be develops for first priority. In this aspect, the
chosen organisation has responsibilities to identify skills and knowledge that are required
at workplace (Healy, Block and Kelly, 2016). In order to promote the functions and
operations, task need to be done in better manner. As results, it assists to accomplish
tasks in a given period.
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 Pre-planning: It means determines things that are required to done in advance. With the
help of assumptions, planning should be done in creative aspect. Therefore, it is helpful
to accomplish goals and objectives in systematic aspect (Körkkö, Kyrö-Ämmälä and
Turunen, 2016). It is the best way through promotion will be made through complete the
task.
 Floating task: In respect to keep proper records and maintain books of accounts, tasks
will be float in the business. Therefore, effective results will be done for accomplishment
of objectives and goals in systematic way. Therefore, time will be manage as per the
activities and accomplishment of the goals in systematic way (Shuler and Keller-Dupree,
2015). It is the best way to assign duty and responsibilities as per the business
requirement.
CONCLUSION
From the report personal and professional development it is concluded that organisation
have to focus on the employees over all development. As in the Marriott it is describe that the
various issues have been arise in front of the management. It is important to mange the self
learning of the employee. As the organisation is responsible to conduct the training whenever the
employee require. Because it will help to boost the organisation productivity if the proper
training will be conducted. It is important for the organisation to develop the plan according to
the feedback. As result these will help to adopt the adopt with the different planing strategies
which will balance the work life.
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REFERENCES
Books and Journals
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Healy, S., Block, M.E. and Kelly, L.E., 2016. Can Online Professional Development Enable the
Implementation of Peer Tutoring?. Research Quarterly for Exercise and Sport. 87(S2).
p.A117.
Sangster, C., 2017. Planning and organizing personal and professional development. Taylor &
Francis.
Moss, J.M., Gibson, D.M. and Dollarhide, C.T., 2014. Professional identity development: A
grounded theory of transformational tasks of counselors. Journal of Counseling &
Development. 92(1). pp.3-12.
Körkkö, M., Kyrö-Ämmälä, O. and Turunen, T., 2016. Professional development through
reflection in teacher education. Teaching and Teacher Education. 55. pp.198-206.
Willemse, T.M., ten Dam, G. and Volman, M., 2015. Fostering teachers' professional
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Shuler, M.K. and Keller-Dupree, E., 2015. The impact of transformational learning experiences
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Professional Counselor. 5(1). pp.152-162.
Sandilos, L.E., Goble, P. and Pianta, R.C., 2018. Does professional development reduce the
influence of teacher stress on teacher–child interactions in pre-kindergarten classrooms?.
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Malm, B., 2017. Towards a new professionalism: enhancing personal and professional
development in teacher education. Journal of education for teaching. 35(1). pp. 77-91.
Moon, J. A., 2013. Reflection in learning and professional development: Theory and practice.
Routledge.
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Nicholls, G., 2014. Professional development in higher education: New dimensions and
directions. Routledge.
Sheridan, S. M. and et.al., 2017. Professional development in early childhood programs: Process
issues and research needs. Early education and development. 20(3). pp. 377-401.
Stenfors-Hayes, T. and et.al., 2012. Being a mentor for undergraduate medical students enhances
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Von Haenisch, C., 2012. How did compulsory personal therapy during counselling training
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