Personal and Professional Development Plan Report - Travelodge Hotel

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This report focuses on a personal and professional development plan for a Travelodge assistant manager. It explores self-managed learning, its benefits, and ways to encourage lifelong learning within personal and professional contexts. The report includes a skills audit, identifying development needs and outlining a plan to meet them. It covers the implementation of the development plan, including activities, critical reflection, and updates based on feedback. Furthermore, the report addresses work-based problem-solving, communication styles, and effective time management strategies. The conclusion summarizes the key findings, and the report includes a references section. The assignment emphasizes the importance of continuous learning and skill enhancement for career growth and organizational success.
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Personal and Professional Development Plan
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Table of Contents
INTRODUCTION..........................................................................................................................................................3
TASK 1...........................................................................................................................................................................3
1.1Understand how self-managed learning can enhance lifelong development..................................................3
1.2 Ways in which lifelong learning learning in personal and professional contexts could be encouraged.......4
1.3 Evaluation of benefits of self managed learning to individuals and organisation........................................5
TASK 2...........................................................................................................................................................................5
2.1 Evaluation of own current skills and competencies against professional standards and organisational
objectives.............................................................................................................................................................5
2.2 Identification of own development needs and activities required to meet them...........................................8
2.4 Devise a personal and professional development plan based on identified needs.......................................10
TASK 3.........................................................................................................................................................................12
3.1 Process and activities required to implement development plan.................................................................12
3.2 Undertaking and documenting development activities................................................................................13
3.3 Reflect critically on learning against original aims and objectives in development plans..........................14
3.4 Updating development plan based on feedback and evaluation..................................................................15
TASK 4 ........................................................................................................................................................................16
4.1 Solutions to work-based problems...............................................................................................................16
4.2 Communication in a variety of styles and appropriate manner at various levels:.......................................17
4.3 Evaluation and usage of effective time management strategies:.................................................................19
CONCLUSION.............................................................................................................................................................20
REFERENCES..............................................................................................................................................................22
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INTRODUCTION
Personal and professional development is a quite vast aspect that focusses on overall
growth and development of an individual. It is very helpful in enhancing skills as well as
knowledge of a person so that they can timely achieve their desired results within a specified
time period. It combines various qualities such as understandability, behaviour of individuals as
well as social complexities that may occur due to pressure of work (Biberman-Shalev, 2018).
Professional development on the other hand refers to an aspect that focusses on knowledge of
operations as well as planning and management aspects so that goals and objectives can be
achieved within a specified time frame. This report has been framed based on Travelodge hotel
which is headquartered in Llford, UK. This report throws light on various approaches of self
managed learning along with a professional and personal development plan. Also major stress
has been laid on interpersonal as well as transferable skills along with time management
strategies that are effective for business. Lastly, communication styles along with solutions to
work based problems have been mentioned in this report.
TASK 1
1.1Understand how self-managed learning can enhance lifelong development
Self managed learning is a approach by which individual can find a different ways of
learning things. It gives a long term individual development goal for the learners. Travelodge
need to follow this concept to increase their members knowledge and skills for future growth.
Through this concept organization can fulfil their target and goal accordingly. There are some
approaches these are given below:
Conferences and Seminars: Seminars and conferences are an effective tool through
people can learn so many things. Organization give a lot of opportunities of people to present
their knowledge about new things. It helps to people become more confident in speaking in
public also may they can increase presentation skills.
Internet: Internet is a very important approach with huge amount of data which provides
various search sites such as google scholar, books, journals and so on. Travelodge members can
acquire the knowledge where they need to be successful in work place (Brody and Hadar, 2015).
The experience of a wide topics through internet can also increase organization values, benefit,
and target.
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Social Network: Social network is very effective approach through a range of different
social sites like Facebook, Twitter, and so on where people can increase their knowledge and
skills. Travelodge using this approach to share and knowledge for employees so they can learn
about social networking.
Through the concept of self managed learning mostly time company using internet
approach for their development. Travelodge also provide all information and responsibilities to
their employees which increase knowledge and learning skills (Cottrell, 2015).
1.2 Ways in which lifelong learning learning in personal and professional contexts could be
encouraged.
Lifelong learning is an all pervasive concept that deals with a formal process which is
undertaken by individuals so that they can keep enhancing and developing their knowledge base
on a continuous rate. It is a process in which learning keeps going on regularly without any
breakage in between. Main aim of learning process is enhancing skills and area of expertise
along with enhancement in career growth and future opportunities as well. This process plays a
quite significant role in evaluating strengths and weaknesses of a person. In context of
Travelodge it has been assessed that lifelong learning helps managers so that they can deal with
complex situations and helps employees in effective decision making . This process is assumed
to be a benefit for both individuals and organisation so that they can achieve their overall
motives thereby leading to career growth and enhancement. By this confidence level of
employees increases and they can easily face any complicated situations. Various methods that
can considered by managers of Travelodge have been stated as under:
Self directed learning: Self directed learning is an approach where main responsibility of
individuals is to undertake any key steps or initiatives which will further help in accepting
various challenges or complications that may occur on their self level (Cruess, Cruess and
Steinert, 2016). This method is used by people for choosing or undertaking various tools and
techniques that will further lead to achievement of timely targets. In context of Travelodge, this
approach plays quite an important role in enhancing knowledge and skills of employees in
Travelodge .
Continuous professional development: It is an important process that focusses on
continuous or ongoing learning of an individual. CPD plays a quite important role in enhancing
personal as well as professional growth of a person. In context of Travelodge it has further been
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noted that it helps managers in examining their overall strengths and weaknesses thereby leading
to skill development. This makes it easy to grab any long term or short term opportunities that
may result in growth.
1.3 Evaluation of benefits of self managed learning to individuals and organisation
Through the concept of self managed learning individual can easily learn new things and
ideas so they can increase their knowledge and skills. It is a process where individual looking
forward to their goals and target in the organization. This is beneficiary for individuals so they
can participate in various activities an organization. It helps in the decision making process and
gives very good results in the organization (Dawson, 2018).
Benefits of Self-managed learning to Assistant Manager
As a assistant manager it is easy to achieve high growth for success from different
technologies. There are some advantage of self managed learning to assistant manager.
Improved ability range within Personal learning: Assistant Manager can increase their
knowledge and responsibilities in the organization. It gives chance to manager to grow
confidentially also he can enhance their skills and performance during the activities.
Improving level of Skills: Assistant manager needs to improve their knowledge of skills
from self managed learning programme. Manager also need to learn something different and
innovative which is fruitful for an organization.
Benefits for Organization: Travelodge follows self managed learning programme
because it reduce the cost and providing learning concept to managers & employees. This is also
benefit for company managers to increase their knowledge in a way where they can manage
activities of an organization. If manager gives a good performance with different aspects than it
shows the value of course. So this determine opportunities for the Travelodge to increase their
advantage and creates high competition in market (Derrick and Wighting, 2019).
TASK 2
2.1 Evaluation of own current skills and competencies against professional standards and
organisational objectives
Skills and competence are important elements that help individuals in developing their
personal as well as professional abilities which will further help in grabbing opportunities and
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achieving specific targets. Skills can only be measured by a tool named as skills audit. It is an
important tool that helps in assessing skills of individuals. Professional standards on the other
hand refers to a systematized set of legal as well as ethical principles in which code of practic is
based on various circumstances (Dorociak and et. al., 2017). Various basic professional
standards can be like
ï‚· Maintaining a proper dress code
ï‚· Talking politely
Organisational objectives of Travelodge have been stated as under:
ï‚· Maintain quality standards in relation to food and authenticity of taste as well.
ï‚· Minimising consumer complaints range from 150 to 100.
As an assistant manager I need to accomplish my skills audit which has been mentioned
as under:
My current skills X No – I really need
to work on this
X Not entirely sure
–I could still
improve.
X Yes – I’m
really confident I
can do this
Problem solving skills ✔
Communication ✔
Leadership skills ✔
Interpersonal skills ✔
Time management ✔
Presentation skills ✔
Knowledge of technology ✔
From the above mentioned skills and competencies identification of strength and
weaknesses can be easily done such as:
My Current Skills Professional Standards Travelodge and Job Roles
Objectives
Personal Development I need to adopt strategies and Constant monitoring and
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Planning- I constantly develop
my skills in throughout my
desired set of targets in proper
manner.
set high defined goals and
targets for self and others. In
order to achieve this skills it is
required to make necessary
improvement in present
outcomes.
reviewing of performance is
basic role.
Team Working- I am
perpetually capable to perform
effectively in a team in order
to set targets and objectives
efficiently.
Perform work in motivating
and collaborative nature will
benefit me in accomplishing
desired set of goals and
targets. I continuously keeps
on encouraging my team in
effective way as to develop
effective cooperation among
them. It will aid team in
smooth transferring of
information and data.
Resolve conflicts in extreme
tensed situation is one of the
major job role.
My current skills Professional standards Job role
Problem solving skills It can help an organisation to
make more decisions and can
make a successful entrepreneur
I make more opportunities to
enhance more problem solving
skills that help me to make
various decisions.
Communication Communication can enhance
my knowledge skills that is
very important part of
organisation
I as an assistant manager can
able to communicate in a good
way or make effective
communication process.
Leadership skills Being able to adopt A successful employee can
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dependency that can inherit or
build network between
employees
make dependency programmes
on order to adopt effective
career.
Interpersonal skills Internal personnel skills is very
important part for every
organisation to enhance
communication skills.
Inter personnel skills is very
important part for me to
enhance my knowledge skills
that will make future
dependency.
Time management This can help to make time
efficiency needs that can help
to make various decisions
Time management leads to
make more time efficiency that
can gather all needs and
requirements in making time
variance in an effective
manner.
Presentation skills This will help to build
effective presentation skills
that enhances knowledge or
competency.
I will make presentation
process to be acknowledges so
that communication skills will
improve and knowledge has to
be increased.
Knowledge of technology This will enhance knowledge
skill which will empowers
goals and competency.
I build up more technology to
make helpful in decision
making and enhance career of
all employees in organisation.
The knowledge could be
establish in making good
efficiency and have effective
communication skills.
As per the above done evaluation it is quite clear that my currently developed skills are
collaborative working and personal development planning for employees. All these skills will
further help me in achieving targets and objectives within a specified time frame.
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2.2 Identification of own development needs and activities required to meet them.
An assistant manager is an important person in any business concern. These people are
expected to manage and administer day to day functioning of a business concern (Gregersen and
MacIntyre, 2017). For this they need to work in absolute coordination or collaboration with other
employees and managers which further leads to achievement of goals and objectives within a
specified time frame. In present context there are various skills that need a certain amount of
enhancement which have been stated as under:
Skills to be Developed Methods of Development
Numerical Skill Skills that are based on numerical values and
constraints have been stated in this category.
Numerical skills can only be enhanced or
improved by regular practice. By doing so I
will achieve a certain amount of effectiveness
thereby developing my analytical skills as well.
This will further help me in achieving more
appropriate outcomes
Consumer Focus I am a little inefficient in this skill of mine
which further creates issues for me. Hence to
enhance this skill I will need to adopt a more
customer oriented approach while producing
goods and services. This will further help me in
satisfying my customers . Also for maintaining
my customer base I need to manage complaints
of my customers so that I can further satisfy
my customers and build a well developed
brand image of Travelodge.
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Organisations can employ a number of tools and ways which will further help them in
achieving a more specific competitive advantage in target markets. All these development
opportunities have been mentioned as under:
Training: Training is an effective tool that focusses on development of a particular skill
in individuals which will further enhance their overall efficiency rate while they are performing
their business functions and operations. Managers of Travelodge can use this tool for improving
efficiency of employees and also achieve a better productivity (Hildebrand, 2018). Training
helps in enhancing motivation as well as morale of employees thereby helping confidence build
up. This will also result in fulfilling organisational goals and objectives. Managers of
Travelodge need to undergo certain training so as to enhance their problem solving and
numerical skills.
Focus on customers: Customers are king of market in today's fastly developing market.
Hence it is quite important that needs and requirements of customers are satisfied. This develops
their loyalty level. Also managers will have to focus on solving issues that customers tend to face
while receiving goods and services. . For this managers may even need to resolve issues of
consumer on a continuous basis and take regular feedbacks form them related to products and
services.
Welfare programmes: Welfare programmes are an important tool that focus on overall
growth and development of individuals (Maloney, 2016) . This process can be used by a person
whenever they wish to develop their knowledge base and area of expertise. This is usually done
by receiving or gaining learning experiences form line managers . This will further help in
completion of activities in an effective manner as per requirements of Travelodge.
Team leading:This tool will aid in leading a team or group if effective right direction.
This process will help developing individuals in effective manner and make them work in order
to fulfil organisational goals in formative way. Leaders and managers can take advantage of this
practice to examine any kind of discrepancies between actual and desired objectives.
2.4 Devise a personal and professional development plan based on identified needs.
Personal and professional development plan is a strategic tool that can be employed by
individuals so that they can set their own goals and objectives which will further help in timely
achievement of goals and objectives (Nias, 2017). Also it plays a significant role in examination
of personal strengths as well as weaknesses in a quite effective manner. Hence in order to
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overcome all my inefficiencies and weaknesses I have developed personal and professional
development plan which has been stated as under:
Developme
nt
Objectives
Priority Activities to
be
undertaken
Resources Target
Start
Date
Target
End Date
Criteria for
Success
Numerical
Skill
High Solve
sample test
on regular
basis .
Formative
practices of
a problem
against
other in
continuous
way to get
effective
result. I can
take short
span of
numerical
solution
course in
efficient
manner.
02/03/19 02/05/19 Formative
meeting with
networking and
technical
departments.
Take necessary
responses and
feedbacks from
colleagues and
company
managers while
doing any task.
Customer
Focus
Very high It is essential
for me to put
my extra focus
on consumers
where large
Resources
which will
assist me in
getting pre
determined
22/02/19 23/04/19 Regular
feedbacks from
consumers and
managers.
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amount of
attention is
required
towards any
product.
products
and services
and also
fulfils
demand of
buyers. It is
required to
implement
strategies
and ideas to
attract
consumer
attention
towards
products
and
services.
TASK 3
3.1 Process and activities required to implement development plan
Travelodge is required to modify their planning process in a formative way in order to
resolve numerous issues and problems raised in premises of their organisation. Development
plan effectively ensures that activities are conducted in suitable manner with the help of various
skills and efficiencies.
Identification of goals: It is a first step, in which objectives are required to be identified
as to fulfil them in effective manner. It will aid in timely achievement of goals and objectives. It
is important to identify goals as to know what is needed to be done in what way.
Analysing your strength: To achieve any targets it is require to evaluate internal strength
and weaknesses. This will aid in maximising level of strength and overcome weaknesses in
subsequent manner. As per the above stated plan skills are required to improves according to
company need (Olsen, 2015).
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