Report on Personal and Professional Skills for Management Skills

This report examines the crucial personal and professional skills required for effective management in today's dynamic business environment. The report is divided into two key sections. The first part focuses on communication, exploring different types of communication (verbal and non-verbal), their application in the workplace, and the impact of communication skills on individual performance and behavior. The second part delves into negotiation, analyzing different negotiation styles (distributive and integrative), personal experiences in negotiation, and strategies for improving negotiation skills. The report also touches upon emotional intelligence and its role in managing stress and fostering positive workplace relationships. The author reflects on personal experiences, class activities, and various skills development, providing insights into how these skills can be developed and applied to achieve both business and personal career objectives. The report concludes by emphasizing the importance of these skills for success in the current business environment.

Personal and
Professional Skills for
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Task1................................................................................................................................................3
Task2 ...............................................................................................................................................6
CONCLUSION ...............................................................................................................................7

INTRODUCTION
Current business environment is changing regularly which requires that individual has to
develop their personal and professional skill which for performing in changing business
environment and achieving objectives in current time. These skills includes critical thinking,
problem solving, and many other are personal skills which are requires to be developed by
manager. These skills are required to perform in dynamic business environment as these are
helpful in achieving business functions and managing employee performance. In relation to
development of these skills, individual has to perform in cooperative way withing its student life
so that it can observer and perform different function in relation to development of these skills
and abilities. In context of p[resent report, this report is divided in two parts. In first part,
communication and types of communication are discussed. Along with this, there us discussion
about these communication methods and how these are implemented at work place. It also
consist reflection amount use of communication and work and various factors which are
involved in it. In context of second part, there is discussion about concept of negotiations. Under
this, there are various factors such as types of Negotiation, and reflection about past experience
in negotiation, Reflection on involvement in class activity in context of negotiation, kills to
develop to influence the behaviors of others in the work place and many other. These all are
covered in this report in form of refection so that an individual can understand concept of
negotiation and other function in rela6tion to changing business environment.
MAIN BODY
Task1
Communication can be define as two way process which involve sender and receiver of
information form one person to other. Communication acts as an important functions which has
to be performed by business organization in order to maintain employees. Communication can be
deceived two types, these are verbal and non verbal communication (Thomas, Piquette and
McMaster, 2016). Under verbal communication, transfer of information from one person to
other will be included according by the way of mouth, speech and oral form. On the other side,

non-verbal communication can be define as that kind of communication which involve transfer
of information from one place to other by in written or other mean of communication without use
of voice or oral transmission (Phommalinh, 2017). Both ways can be use by sender and receiver
for transfer of information.
All these are effective system which are use in relation to completing my classes and
developing my communication skills ( Mishra and Mishra, 2020). Communication is very useful
skill as when I was performing may class activity I use to communicate with different students
and teachers for cross questions and other activity. In my condition, I use to communicates in
both verbal and non verbal way of communication. While I was performing my function In class
activity I use to play number of roles which helps me performing functions in effective way and
developing my skills. For instance, there is an incident when I am performing my group
presentation on project assigned to my team. I identified that we have to present that respective
representation on a particular topic given by teacher. At that time, I got the chance to show and
shape my communication skills. There are number of other occasions where I use to show my
communication skills in class, where I use to communicate with call teachers while using cross
questions with teacher for subject related quarry.
When I was in class, both means of communication are use by individuals working in
class activities. Under this functions, I use to perform activities which will help me in
communication with all other individual. There non verbal mode of communication is use at
time of communication infection to Superior staff. This method is use to communicated
information to staff because all these information has to transfer in formal way. In my context, I
am an Assertive communicator where I use top communicate information in Assertive way so
that each and effective individual in organization can listen me in careful and appropriate
manner. I am an Assertive communicator because I use to be leader of discipline team where is
have to communicate with different individual . This make me Assertive communicator as I
have to teach each and every individual and manager discipline in organization. This make it
more effective to achieve business objectives and manage my skills to function in more effective
way.

My Communication skills are also impacting on behavior of others in workplace as different
individuals started functions according to my instruction. This is helpful in managing function in
effective and developing environment which support coordination.
Their are number of skills to develop for effective use of communication such as listing abilities,
effective vision, interpretation. All these are functions which has to be perform in relation to
managing effective communication at work place (Kennedy, 2017). In relation to this effective
listing is major function where manager has to communicate in effective way to manage function
so that individuals can understand appropriate information. I also use to listen the information
carefully so that I can develop and perception and use this to achieve business objectives. This is
also impacting on work place relationships I am performing my function in better way which
helps in maintaining coordination in team efforts and establishing better function and tuning in
other students and teachers.
I also experienced that there are some barriers to effective communication which are
Conflicts in the Workplace cultural difference and many other which are impacting
communication in direct manager. When I was performing my class activity I observed that
conflicts in team is major factor which acts as an barrier. This is because, due to some personal
reasons my to friends are not talking to each other which also impacted on supply of information
as they delay information because to personal conflicts. In relation to me, the most impact full
barriers which impacted on me is cultural difference with my french teacher. For minimizing this
I use to learn french language and communicated with her. Emotional intelligence can be define
as ability which is use by manger in relation to manager there emotional in organization for
taking effective decision so that they can relive there stress and can p[perform in effective
manner. Under this function. I also use it to manage my stress factors which are related to
pressure of work while performing in organization. It can be seen from past experience that this
is helpful in good behavior of manager at workplace, as this allow manager in performing with
positive energy and using functions in effective way. This is my personal reflection that
Emotional intelligence is useful to achieve business objectives and managing operations in
successful manner.

Task2
Negotiation can be elaborated as conversation and dialogue between to individuals where
two or more parties are involved. Under this they negotiate for some common interest on
particular item to make a effective contract. Negotiation is an interaction and process between
entities who compromise to agree on matters of mutual interest, while optimizing their individual
utility (Gunia, Brett and Gelfand, 2016). There are different type of negotiations some such as
Distributive and integrative. In context of Distributive, it is that kind of negotiation where there
is situation that one party will win and one party will lose . This impact on performer of all
parties which are involved in function of organization and will lead to loses for other party. On
the other side, integrative negotiation is that kind of negotiations which help both party in
achieving win win situation. This is helpful for both parties as they can performance function in
here way. In my experience, I also faces both of these situation of negotiation at workplace.
When I was performing as student at workplace, I face many kind of difficulties in negotiation. I
identified that my negotiation skills are not effective. This is because when I was giving
interview to internal examiner. I identified that I am unable to negotiate on some terns which are
used by examiner in wrong way (Dintzis, 2016). Here, it is also identified that I use to be save at
the time of negotiation which impact negatively on me and demotivate at time of my
performance.
In relation to this, I used various progresses which help me in developing skills which are
related to function of firm. Here, Don't be afraid to ask for what you want, Shut up and listen
instruction and information in correct and appropriate way, do my homework in complete and
performed manner. These are some methods which I use to perform for improving my
negotiation skills. In context of this, don't be afraid to ask for what you want it helps me also as
there are number of situation in class where I have to negotiate with teachers for rating there
performer I always use to ask every doubt so that I can understand topic in clear manner and can
make effective judgments. In content to negotiating with other person I always use an proper
system which includes number of skills which are important to be involved in this process.
Preparation act as an first step in this process where I use to prepare for the function which is
have to perform. For instance, there is an situation in organization where I have to negotiate with
students in relation to work of discipline comity (Bambaeeroo and Shokrpour, 2017). This
negotiation will be helped on next working day in class. So, I prepares and short plan which I am

going to execute on upcoming negotiation. Discussion is most important aspect in the process
where is use my discussion skills. In context on meeting is use to discuss all aspects which are
important to be discussed at that time. This help me identifying intention of other person. After
this, I use to Clarification of goals which helps in identifying the current requirements an
following function in effective way. This helps in achieving objectives and managing function
which can be use to manage productivity. I acquire these skills from my experience and asking
from teachers. This also help me a lot performing functions and achieving objectives in effective
way.
Personal influence can be define as that intervention of individual in process which is
related to other functions and performer ability in business enterprise. This is effective function
which has to be use by organization in reelection to function. In this, always use to perform
functions in effective way. This helps me aim achieving my carrier objectives. In my personal
observation this impact on organizational functions as manager has to use function which impact
on behavior of firm and by suing the power skills can be modified.
CONCLUSION
It can be concluded that there are various function which has to be performed for
development of professional and personal skills in relation to current business environment.
These are important in aching business objectives as well as carrier objectives. Under this, it can
also seen that negotiations skills and better communication are most important one which will
be use in future for managing function and achieving goals in appropriate way. This is helpful in
managing function and crossing these function according to needs and requirements of firm. This
make it essential for organization to manage its duration and using these function in accordance
with firms objectives. Along with this, it can also concluded from personal objectives that there
are various perspectives ad factors which are involved in organization functions which ca impact
on future performance and leads to successful operational management by managing goals of
firm. This will also improve function and achieve objectives in time related manner.

REFERENCES
Books and journals
Bambaeeroo, F. and Shokrpour, N., 2017. The impact of the teachers’ non-verbal
communication on success in teaching. Journal of advances in medical education &
professionalism, 5(2), p.51.
Dintzis, S., 2016. Improving pathologists’ communication skills. AMA Journal of Ethics, 18(8),
pp.802-808.
Gunia, B.C., Brett, J.M. and Gelfand, M.J., 2016. The science of culture and
negotiation. Current Opinion in Psychology, 8, pp.78-83.
Hasanudin, C., Fitrianingsih, A. and Saddhono, K., 2019. How is the Student's Negotiation Text
in Collaborative Learning of Flipped Classroom and a CyberLink Power Director
Media Apps. Ingénierie des Systèmes d Inf., 24(6), pp.559-567.
Kennedy, F., 2017. Kennedys' Simulations for Negotiation Training. Routledge.
Mishra, S.K. and Mishra, P., 2020. Functional Aspects of Communication Skills for Professional
Empowerment. Journal of English Language and Literature (JOELL), 7(1), pp.79-85.
Phommalinh, S., 2017. Negotiation Principles as Added Curriculum. The Journal of Physician
Assistant Education, 28(4), p.173.
Thomas, A., Piquette, C. and McMaster, D., 2016. English communication skills for
employability: the perspectives of employers in Bahrain. Learning and Teaching in
Higher Education: Gulf Perspectives, 13(1).