Personal Reflection on Organizational Behaviour and Leadership Skills

This assignment presents a student's personal reflection on organizational behavior, drawing from a group project and the TV show "The Office." The reflection covers key concepts such as communication, interpersonal skills, and the impact of motivation, particularly Vroom's expectancy theory, on employee performance. The student analyzes the managerial characteristics of characters in "The Office" and discusses the importance of aligning individual and organizational goals. The assignment also explores various management theories, including Theory X and Theory Y, and their influence on employee motivation and satisfaction. The student highlights the significance of effective communication, teamwork, and self-efficiency in achieving organizational objectives, referencing relevant academic literature to support their insights. The reflection emphasizes the development of managerial and interpersonal skills and the role of intrinsic and extrinsic motivators in fostering a positive work environment.

PERSONAL REFLECTION

REFLECTION
By having improved focus on group astringent, I have acknowledged about number of
factors that are beneficial for my future. Assignment was on understanding of organizational
behaviour so, it has provided me learning with respect to methods that are essential for the
management of groups, individuals and processes. I have also considered TV show called “The
Office” as a critical aspect in order to understand organizational behaviour more effectively.
During participation in group assignment, I used to have conversation with other
members by using different kinds of communication tools. Classification can be like email,
direct communication, social media and phone calls. It has developed adequate skills regarding
communication which is beneficial to have interaction with the members in an appropriate
manner (Bolden, 2014). Along with this, my interpersonal skills have also developed by having
an assistance of communication tools. In addition to this, I have also gained knowledge about the
organization behaviour which made me understand that it is the best way to acquire effective and
efficient progress.
It has been noticed by me that the concept of motivation also provides benefit to
organization because it assists in operational activities. Vroom expectancy theory of motivation
has a great impact on the employee’s performance. During evaluation of TV show, I have
noticed that avoidance of personal performance is one of the critical issues that may affect the
performance. It affects the overall development in a negative manner. Organizational behaviour
analysis has made me understand that the managers are accountable to accomplish firm’s set
goals. In TV show, it has been indicated that David was not worried about the organization’s
performance (Griffin and Moorhead, 2009). He was more focused towards unrealistic aspects
which is not a professional managerial characteristic. It has provided me information that in
order to acquire better opportunities, it is significant for me to make sure that I am concerned
about professional managerial characteristics. It means that I must consider motivation and
organizational needs as a critical aspect for sustainable development.
I have also witnessed that there are number of tools that are being adopted by businesses
to enhance the level of motivation of workforce. Internal and external rewards can be provided as
per the key standards of motivation system. It means that I must gather proper knowledge about
internal and external rewards for long term sustainability. I have also noticed that proper support

of employees is also important in order to make sure that the goals and objectives are being
accomplished. In the group assignment, I have acknowledged that organization has organised
conference on motivation but the behaviour of David was not supportive. It has impacted the
overall development in a negative manner. It means that I need to focus on personality and
communication skill development so that better support can be provided to development
programs which are conducted by the firm.
Learning has provided me information with regard to Vroom expectancy theory. Key
objective of expectancy theory is that employees would become motivated to choose a behaviour
that will have a positive impact on the overall development. It is beneficial to attain better results
(Jones and Lloyd, 2015). It has been witnessed by me that there are diverse factors that are
needed to be considered by the management such as instrumentality, expectancy and valence.
In addition to this, I can say that instrumentality is a condition that handles and
accomplishes the purpose. It means that by having assistance of this, I can easily ensure about
the key aspects that have a direct relationship with the motivation. In expectancy theory, people
choose to act in a certain way as per the consideration of framework in order to meet expected
outcomes. I have noticed that by considering expectancy, I can decide the behavioural aspects.
Learning has also provided me information with regard to key aspects that assist in
meeting the set objectives. In group assignment, I have also gained knowledge with respect to
management theories. I have noticed that by having consideration of management aspects,
employee’s morale can be targeted effectively. Managers can have advancement in the morale of
team members by having proper prediction of assumptions and beliefs. Theory X and Y are
considered as the techniques that are used to improve human motivation and management.
Management theories can be classified as theory x and theory y. Moreover, theory X allows to
attain information about employee needs and reason behind dissatisfaction. With an improved
focus on learning of theory Y, I have become acknowledged about elements that allow to make
successful efforts and meet the satisfaction level of employees. It means that manager plays a
vital role in the success of every organization. By having effective development of managerial
skills, I can easily meet the goals and objectives.
I have also gained information about diverse other concepts that help in the motivation.
Classification of factors can be like self-concept, maturity, experience, self-efficiency, task
complexity, etc. By having improved focus on such aspects, business firm can easily accomplish

key goals and objectives. It assists in effective development of skills that help in managerial and
interpersonal skills' development. Communication is about understanding and exchanging
business related messages in the organization. In TV show, irrelevant information is being shared
with members that also influence the overall development. By having assistance of effective
communication, issue with respect to irrelevant information can be overcome in a desired way.
Group assignment learning has also enhanced my experience with respect to team work
(Oshagbemi, 2009). It has provided me information about the key aspect that is needed to be
considered by the management in order to have effective development of team.
Analytical and observation skills have also improved because assignment has provided
me opportunity to evaluate the TV Show. It has allowed me to meet the key standards of
observation skills and attain better opportunities in the market. It has been noticed by me that
self-efficiency is considered as an individual belief that they might perform effectually in a
situation. In TV Show, David was the manager but he was not motivated that has created issues
for the organization. It indicates that self-efficiency also needs to be managed in an appropriate
manner so that better support can be provided to the management. If maturity and other personal
aspects are not properly maintained then it might affect the overall outcomes. Intrinsic
motivators are driven by the internal rewards such as positive attitude. By using intrinsic
motivators, employees can have sufficient justification for their behaviour.

REFERENCES
Journals and Books
Bolden, R., (2014). What is leadership? Leadership south west research report. 2(30). pp. 5-7.
Dewett, T., (2007). The role of information technology in organisation. Journal of management.
27(3). pp. 313-346.
Griffin, R. and Moorhead, G., (2009). Organizational Behavior: Managing People and
Organizations.
Jones, N. and Lloyd, C. G., (2015). Does Herzberg's motivation theory have staying power?.
Journal of Management Development. 24(10). pp.929 – 943.
Luthans, F., (2015). Organizational behavior. McGraw-Hill.
Oshagbemi, T., (2009). Leadership styles and behaviour profiles of managers. Journal of
Management Development. 25(8). pp.748 – 762.
Phillips, J. and Gully, S., (2011). Organizational Behavior: Tools for Success. Cengage Learning.
Steve, S., (2011). Organizational Behaviour. John Wiley & Sons.
French, R., (2011). Organizational Behavior. John Wiley & Sons
Galloway, J. and Gopee, N., (2009). Leadership and Management in Healthcare. SAGE
Publications.
Gill, R., (2011). Theory and Practice of Leadership. SAGE.
Holan, P, and Phillips, N., (2014). Remembrance of Things Past? The Dynamics of
Organizational Forgetting. Management Science. 50(11).pp. 1603-1613.
Online
Eikenberry, K., (2013). Nine Ways to Contribute to Project Team Success. [Online] Available
through: <http://www.projectsmart.co.uk/nine-ways-to-contribute-to-project-team-
success.html>. [Accessed on 23rd September 2016].
Herzberg’s Two-Factor Theory of Motivation. (2013). [Online]. Available through: <
http://managementstudyguide.com/herzbergs-theory-motivation.htm>. [Accessed on
23rdSeptember 2016].