Personal and Professional Development Report for St. Ermin's Hotel

This report presents a comprehensive analysis of personal and professional development, focusing on self-managed learning strategies and their benefits for both individuals and organizations, specifically using the case of St. Ermin's Hotel. The report explores various approaches to self-managed learning, including internet resources, social networks, and seminars, while also highlighting methods for encouraging lifelong learning, such as SWOT analysis and experiential learning. It assesses the author's current skills and competencies against professional standards, identifies development needs, and proposes a personal and professional development plan. The report also discusses work-based solutions to situational problems, communication styles, and time management strategies. The conclusion emphasizes the importance of continuous learning and skill enhancement in a competitive business environment.

PERSONAL
PROFESSIONAL
DEVELOPMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Approaches to self managed learning...................................................................................1
1.2 Methods of encouraging lifelong learning............................................................................2
1.3 Benefits of self-managed learning to the..............................................................................3
Individual and organisation.........................................................................................................3
TASK 2 ...........................................................................................................................................4
2.1 Own current skills and competencies against professional standards and objectives...........4
2.2 Identify the own development needs and required to meet those.........................................5
2.3 Development opportunity to meet current and future needs.................................................6
2.4 Personal and professional development plan based on identified needs...............................7
TASK 3............................................................................................................................................9
3.1 Process and activities required to develop plan....................................................................9
3.2 Documentation of developed plan......................................................................................10
3.3 Reflection and on own learning against original aims and objectives................................11
3.4 Development plan based on feedback and evaluation........................................................12
TASK 4..........................................................................................................................................13
4.1 Work based solution on various situational problems........................................................13
4.2 Communicate in various styles and in appropriate manner at different level.....................14
4.3 Time management strategies...............................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Personal and professional development is that which manipulate human being to
encourage learning and inculcate new skills and knowledge in themselves so that they can bring
out best from them. Basically, it a process of learning that help in developing skills and
knowledge which could work in effective manner to perform there duty and responsibility in
perfect way. There is a difference in between personal and professional development and i.e.
Personal development refers to learning of needed knowledge that should help in accomplishing
good with job and even in there real life too. Although, it is that which do lead to revamp other
potential of working and talent to perform it.
Professional development is merely says that it involve developing a talent to perform the
role and allow themselves to understand the different scenario of job learning ways how it can be
revamped. Hence, it is something which is consist of variety of aspect that help in enhancing
needed skills and knowledge, should carry out in with role in better way. Personal and
professional development both is that might help people to learn various necessary criteria that
make an effective performance which manipulate in attaining several goals and objectives in
right contrast. The report is based on St. Ermin's Hotel which is founded in year around 1899
Assignment is consist of development of individuals with various sources in perfect way. It is
that which do include other goals of development and also match up job industry that could help
activity that needs to develop individuals in perfect manner. It through light on several self
managed approaches along with their benefits to individual and organisation. Along with this it
included development plan and several activities which help in developing person.
TASK 1
1.1 Approaches to self managed learning
Self managed learning is the way through which an individual can mange their learning
in own manner. In simple words it can be said that it is the procedure of identifying several
methods of gaining things related job role or for upliftment of career. Several tools and
techniques used by individual in self management learning which assist sharing individual own
talent. Example of talent is personality, behaviour, opinion and culture as well learning by itself
provide several advantages to particular person and organisation. Because people who learn
several things can come with various new ideas and thoughts in organisation and help St. Ermin's

Hotel in rendering attractive services and products to their customers. Although, there are several
ways through which a person can gain several skills and knowledge. Some of them are mention
below:-
 Internet – There are different internet tools which can be used by individual for learning
several things for development of personality. Use of social software is increasing and it
is utilising by the respective hotel also for educating and training their employees.
Applications using by them in the entire process is web logos, wiki, several other tools
which help in creating and sharing multimedia. Along with this internal tools also assist
in transferring information that can be personal and professional. While doing suffering
on google particular person can learn several new things.
 Social Network – It includes different sites such as Facebook, Instagram, Twitter etc.
this is used by people for enhancing their knowledge and also in gathering new data.
Social media is that which cover information all around the world and person can get
knowledge about several things by using their mobile phones of entire economy. Social
network is the best way through which mentor can guide.
 Seminars and conferences – These two terms help in gathering wealth of knowledge, by
several speakers at a particular time in one place. Variety of knowledge can be gain in
seminars and conferences as well this gives opportunity to listeners also that they can
present their knowledge about something which end up with learning new things.
1.2 Methods of encouraging lifelong learning
Lifelong learning is related to continuous improvement in the existing knowledge and
skills because several new things are coming in market which need to adopt. Latest thing
adoption is beneficial for both individual and St. Ermin's Hotel for increasing productivity and
profit maximisation. For example SWOT analysis is the best way through which particular
person can analyse their skills and knowledge. Daily basis learning will assist in encouraging
lifelong knowledge. Although, there are two appropriate methods also of the same are stated as
follow:-
 SWOT analysis :- This is the best way of personal analysis because it assist individual in
getting aware about their own hidden barriers and obstacles. By identifying them thought
SWOT analysis it will be beneficial for individual in developing their personality. In fact

with the assistance of this tool an person can identify the area in which they want
improvement. When employee of St. Ermin's hotel do their own analysis it will be
beneficial for respective company also because then personnel enhance their skills and
knowledge as well bring several new ideas in business.
 Experiencing :- It is the term which is unforgetable when taken once and experience
help particular person in getting knowledge of several other things which will be
beneficial for future. Thus, experience is the lifelong learning for a particular person.
Apart from this on the basis of past experience a person can be judge for future also in
business environment.
 Self Reflection learning :- According to this tool a particular person can learn new skills
at working area by attending several activities and also with taking part in several
decision making process. Thus, it will be used by individual in enhancing lifelong
learning.
Above mention points help in continuous development of lifelong learning by upper
mention different techniques and methods. As well for sustaining in competitive business
environment enhancement in skills and knowledge is needed.
1.3 Benefits of self-managed learning to the
Individual and organisation
Self managed learning is related to the steps which is taken by individual for managing
their own learning with different tools and techniques such as internet, social media, seminar and
conferences. Although, self management is much important for both individual and St. Ermin's
Hotel because if staff member is self motivated and specialist in their job profile then it will
directly results in increasing productivity of same organisation. Thus, advantages of self
managed learning to organisation and individual is given below:-
Benefits to individual :-
 By self managed learning an individual can enhance their overall personality which is
beneficial for them in future for gaining several opportunities.
 Through this person can learn that how they have to react in difficult situations or in any
sudden accident.
 Improve capabilities of resolving problems related to life.

 Quality of work and performance of working also improve with the assistance of self
managed learning.
 Confidence level increase which in required while doing several work and also in
decision making.
 Improvement in sense of humour.
 With the assistance of SML individual learn new skills and ideas which they can share
with others and put into practices as well gain better results in revert. Along with all these there are some others benefits also which is taken by person in self
managed learning such as Team work skills, presentation skills and communication.
Benefits to Organisation :-
 By implementing self managed learning in business they can maximise their productivity
as well can generate more and more revenue.
 Overall performance of St. Ermin's Hotel also improved by implementing new thoughts
and ideas.
 Major benefit is that it help in achieving pre determined goals and objectives of company.
 Boosting morale of staff members.
 By using different SML tools and techniques company can provide education and
training to their employees. Which results in enhancing their knowledge as well skills.
 Gain ability of taking one or more responsibility.
TASK 2
2.1 Own current skills and competencies against professional standards and objectives
Self evaluation is one of the best tool or technique for analysing own learning and talent.
Along with this it is helpful in getting aware about hidden weakness which generate issues while
accomplishing the professional objectives. As per my own view point I have capability of
enhancing my skills and knowledge which is important for me at the time of performing job role
and also in some personal work. Although, several attributes are required for accomplishing
business operation as well some of them are given below:-
 Friendly relations :- there is requirement of healthy and positive relation between each
and every employees who are working in company. So their will be good working

environment and less chances of conflicts. Most important no burden on individual of
work with the help of team task can be divide as well achieved in better manner.
 Concentration\ attentiveness :- For doing work in proper manner with less mistake
there is requirement of focusing on it. Hence, I have to concentrate on my work so goals
and objective of St. Ermin's Hotel can be achieved in better manner. As well as
Concentration is similar to focusing.
 Communication :- Their is requirement of proper communication path way in company
so that information or important data can be transfer to each and every employees. I am
working in a team so it is important to interact or communicate with every person who is
part of that group. But it should be in polite manner so health relation between me and
my colleagues can be maintained.
 Coordination :- It is required in every member who is doing work in company with
proper coordination it will be easy for me to complete my work as early as possible with
no interruptions of other. For smooth and easy flow of business there is requirement of
coordination in every staff member.
All these above mention skills are needed to get improved for meeting the professional
standards. For better future all these points must be needed in particular person so the can be
attain successful career.
2.2 Identify the own development needs and required to meet those.
It is that which do help me to develop various skills and knowledge in myself as this
could convert to perform in excellent way. SWOT is that aspect which do manipulate me to
understand as what are my strength and what are the things which I need to learn and develop.
Inculcating all those learned abilities could somewhere I can use them in personal and
professional development of mine. Basically, this aspect can also direct in proper way to achieve
the goals and targets. SWOT must be done by every people as this help to measure what things
needed to be learned to compete with others in perfect way. Proper assessment of SWOT is
described as:
Strength Weakness Opportunity Threat
Many individuals have
different power in
I am not be able to
provide and exchange
Emergence of having
an advanced
There is an absence of
capital in right

them and I am having
an power of dealing
with many problems
and try hard to
overcome those.
various thoughts and
ideas in right context
too.
educational facilities
that might help in
improving my learning
skills in great way.
manner.
Having an knowledge
as how to deal with
different people as
higher authority and
customers in great
way.
High emotions are
there and sentimental.
There are variety of
jobs available just
because of having an
introduction of new
firms in market.
Different type of
limitations are there
which do influence the
upliftment.
Looking forward to
get mingle with
variety of things as
hesitation.
Anger is there which is
becoming an obstacles
in success of mine.
Learning of various
skills and knowledge
through training and
development sessions
which do help in
enhancing an overall
personality in right
manner.
There are different
level of competition in
market which is a
major threat to learn.
Having an great
influencing power and
manipulate other
people to work hard
for organization.
Learning and various
skills and knowledge
can also be gained by
conferences and
seminars.
Technology changes in
great manner and need
to bring confidence to
adapt it in right
manner. `
2.3 Development opportunity to meet current and future needs.
Opportunities are those for which every individual do look forward to grab such in
perfect way. After having an analysation of strength and weakness of mine, with help of same I
came to know about my current and future needs too. Opportunity is that which do call in variety

of aspect which can help in attaining a current and future needs. Some of those current and future
needs are as:
 Current needs: It is consist of various aspect which differentiate current needs with
future one. Basically various components are there needs to include to analyse and to
learn those in perfect manner. According to SWOT of mine, I have analysed that I cannot
exchange some needed thought an view which can help company in developing. A
solution to hesitation should be learned as this could help in sharing of such can be done
in proper manner too. Even though, I need to manage a control over emotions and
sentiments in effective way so that working can be there. Lastly, I have to undergo that I
need to take some motivational tip that can help me to release anger from body and mind
too.
 Future needs: Future is that which do provide various opportunity for development in
better manner and thus it is required to grab that in perfect way too. Basically with
SWOT few of the things are there which might be on top priority of mine that could help
in developing skills and knowledge of that particular thing and help me to have personal
development. Moreover, few things are there which needs to be learned in future but not
having so much of importance and as like anger, hesitation etc. these things are those
which is not having an that much of importance to learn and this is such which do help in
attaining it in future as well.
Basically, learning current and future needs in better manner can lead them to attain there
goals and objectives in right direction too. It is that which do help in developing personal skills
and knowledge in right manner. Current and future needs are those which do help in attaining an
perfect working.
2.4 Personal and professional development plan based on identified needs.
Personal and professional plan is that which do help to collect information of needs to be
attained in better manner. Formulation of policy for strategy and decision should be done in
effective manner as this could help in developing personal and professional plan both. Although
this aspect is that which do help me to remove all my barriers in better way that could lead to
attain goals and objectives in better way.
S. No. Objective of Current Target Opportunit Aspects of Time Evidence

learning proficiency proficiency y
developme
nt
judgement Scale of
learning.
1.) To remove
Hesitation in
exchanging
thought and
skills.
Needs to
undergo
with
learning
and
attending
seminar
and
conferences
Performing
this with
continuous
talking with
different
people make
me to loose
hesitation in
right
contrast.
Going
with
learning
and also
attending
seminars
and
conference
s to gain a
perfect
knowledge
regarding
same.
This can
be done by
setting
standard
and with
taking
feedback
from
seniors
and
colleagues
3 weeks Feedback
from
seniors to
learning
appropriat
e skills.
2.) Needs to go
with
reducing the
anger part in
effective
way.
Currently
working
over this
through
meditation
and
keeping
patience in
myself
which do
help in
reducing
such.
For this in
future can
go with
classes of
releasing
anger
learning it
from social
sited too. `
If there
comes an
better
opportunit
y to
reduce
such then
it will be
opted by
me to
perform in
better
way.
This can
be judged
by with
the help of
seniors,
friends
and
colleagues
as they
can let just
know
about
improvem
ent seen in
3.2 weeks. Seniors,
colleagues
are those
which do
help in
learning
and they
can be
considered
as
evidence.

me or not.
3.) I need to
learn a
perfect
communicat
ion skill that
could help
me to bring
out a proper
working in
organization
and thus
also helped
me to
develop too.
Currently, I
am learning
by myself
and
speaking
with
different
people to
so that
effective
communica
tion can be
there in
better
manner too.
For, this I
can make a
target to
improve
communicat
ion with the
help of
different
method
likes
learning tips
to improve
it and
looking
forward to
have such.
To
improve
learning
there are
various
criteria
which
could help
them to
learn
communic
ation skills
in perfect
way.
I can also
go with
asking
with
senior and
colleagues
that could
help in
bringing
various
thing that
could also
manipulat
e me to
learn it in
effective
way too.
2.5 weeks My
seniors
and own
learning
can
become an
perfect
way to
attain
communic
ation skill.
TASK 3
3.1 Process and activities required to develop plan.
Formulation of strategy and decision is such which is being done after using analysed
information in right manner and thus also lead to convert to attain goals and objectives in proper
manner too. Basically, implementation of developed plan is not an easy task, it is quite a
complex activity and needs to take a lot time because it is considered as more than task. A
particular process of execution of developed plan as:
 Assessment of enhancement plan: Evaluation of different plan is that which do
determine hidden issues and barriers before implementing it in right prospect. Moreover,
it is needed to check its feasibility and viability as well.

 Generating a vision: In today's market scenario every hotel and people make vision
which is always a futuristics and even though it is also a short term and long term
objectives are also there that help firm and individual to attain its goals and objectives in
proper manner.
 Choosing group members: Selecting and deserving with suitable employees which
needs to accomplish the planned task and activities in appropriate manner too in great
way. It is required to choose a perfect member for working in better criteria.
 Scheduling meetings: It is such which do help individual to set the time scenario of
working which do avoid the mistakes and errors in proper manner as well. Basically,
performing this can help hotel to bring an perfect environment to work on effective
working can be seen.
 Involving high directors: It is required to attain a better working and even proper
suggestions are required to be there with higher authority for having an efficient manner
too. If Hotel is including the directors then a effective working should be there as positive
environment keeps on rolling and earning of higher income can be there.
Hence, it is required to pull in those aspect which do help them to implement the process
in better manner that could result out in execution of developed plan in effective manner as with
that a goal and target can be achieved.
3.2 Documentation of developed plan.
In an hotel it is crucial step to form documentation in effective manner of variety of
activities and strategies as well which is planned for development for reducing and also avoid
delay in work even in better way. Basically in with hotel there are numerous task which does not
allow to uplift a better personality by keeping it in few as:
Improvement and preparing: It is that which do differentiate projects in right direction
and having a interest with expert and individual. Moreover, there are various method which is
somewhere very much essential for the PPD that might allow to have an knowledgable and
aptitudes which needs to identify the meter in great manner. Improvement and preparing is that
term that has to be done in proper manner and thus it also help in earning a good amount of
money in right way too.
Change Administration: Variety of individual are there that have an numerous capacity
that also help to guarantee with the inventive apparatuses and also looking forward to have