MGMT6012 T2 2017 - Personal SWOT Analysis of Commonwealth Bank Manager

This report presents a personal SWOT analysis of a Commonwealth Bank manager, reflecting on their role and activities within the organization. The analysis is based on naturally occurring data such as emails, employee feedback, and team meetings. The report identifies strengths like financial trend control and motivational skills, while also pointing out weaknesses such as limited technological knowledge and communication skills. Opportunities include building external professional contacts and introducing new technologies, whereas threats involve the challenges of implementing new technologies and the need to improve communication. The report further explores the manager's position within the organizational structure, considering its influence on decision-making and the importance of stakeholder engagement. It highlights the need for managers to adapt to changing social trends and maintain ethical standards. The analysis concludes with a focus on self-improvement and development, essential for enhancing leadership and managerial effectiveness.

Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
MGMT6012 T2 2017
Assessment 2 – Personal SWOT – Company
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
Executive Summary
The purpose of an executive summary is to provide a quick and brief overview of the report,
resuming the important points in the report. The purpose of the report is to present the
management perspective off the Commonwealth Bank of Australia. The methods used in the
report to conduct the research on the management perspetive was by evaluating the
personality and the professional skills of the managers through various online test and the
naturally occuring data. The result of the research shows that there is room for improvement
in personal and professional skills of the managers to operate the entire management system.
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
Contents page
1 Introduction 4
2 Self-evaluation through Naturally Occurring data
2.1 Naturally occurring data 1
2.2 Naturally occurring data 2
2.3 Naturally occurring data 3
3 Personal SWOT
3.1 Strengths
3.2 Weaknesses
3.3 Opportunities
3.4 Threats
4 Me within Organisation
5 Self-improvement and development
6 Conclusion
7 References
8 Appendices
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
1 Introduction
Management perspectives exposes the foundation of the management of the
organization. The report discusses different and numerous management perspectives of an
Australian Bank and shows different function of the management in the organizational body.
The role of the manager includes several different challanges that the manager has to face
while performing his role. The major challanges include the constant changing environment
of marketing as well as the socio economic influence on the efficiency of the organization. In
this didcussion, social factor chiefly reveals the different culture of the organization in every
aspect. Moreover, the behavior and the role of the managers of the organization in
maintaining and preserving the cultural heritage of the same determines the value and ethics
of the company (Oliver, 2014). Infact, this can be considered as one of the major and prime
concern while discussing the perspective of management as ethics and values of tye company
play an important role in maintaining then organization’s reputation in the global perspective.
The report is a reflective peice of writing depicting the personal analysis of the feedback of
the managers regarding their role and activity for maintaining the reputation of the
organization through preserving the ethics and values of the same.
2 Self-evaluation through Naturally Occurring data
As a manager of the Commonwealth Bank of Australia, I have come across various
issues that are prevalent in the organization and influencing both the management system and
the managers individually, and reputation of the organization positively as well as negatively.
For answering the question, I would like to describe few naturally occurring data to self
evaluate my role in CBA and the scope for improvement in the same.
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
2.1 Emails:
Email is considered as one of the form of communication in the professional areas. In
the organization, emails are used for influencing the behaviour of the employees working in
the same. The conversation with the employees via email can project a great impact on the
behaviour of individual and on the organizational values. For example, the way of my
communication to my workmates through emails, presents the behavioural culture of me.
There is formal and informal way of communication through the emails. The relationship
with the individuals determines the way of communication via emails (Cornelissen &
Cornelissen, 2017). As the manager of CBA, I strongly feel that my role in the organizations
to certain extent depends on the communication with the employees and email being the
major way of communicating with them can be the factor of my self-assessment. The email
conversation with my workmates can help me to understand the room for improvement in my
professional relationship.
2.2 Employee Feedback:
Feedback is another naturally occurring data that can help me for my self-assessment
(www.uc.edu., 2017). I found it from the feedback that the employees react in rational way to
the feedback but do not seem to execute the same rather I realized that they are uncertain
about their capabilities for their particular job role. I also observed this trait in the employees
that they usually acknowledge negative feedback about themselves, but in reality, they are
reluctant to change themselves according the feedback ("The Power of Feedback Loops |
RiskArticles.com", 2017). From the employee-feedback, it is evident and clear that here is a
huge gap between the managers and the employees of the organization. I realize that I need to
implement management theories to handle such situations where the employees show
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
reluctance to change their behaviour. I believe that contingency theory of management can be
effective for such situations.
2.3 Team Meeting:
During the team meetings that usually hold in the workplace regarding various issues
of the organization work progress and strategies, I found out that I am competent enough in
interacting with the workmates, whereas I lack my thinking and judging ability in some
situations. In addition, I also need to work on my observant nature for proper assessment of
the situations. As the manager of CBA I face several challenges during the meetings and I
must overcome the same to ensure the proper security provisions for the company. As one of
the major person of the governing body and the dictator of the meeting, it becomes my
responsibility to provide proper support to the young talents of the organization. In this case,
I personally feel that the trait theory and the behavioural theory can be applied for improving
my personality (Porath, & Pearson, 2012). Both the theories depict the basic approaches of a
leader. Similarly, being the manager of CBA these theories can be effective for me.
3 Personal SWOT
In this section of the report, I am presenting a SWOT analysis of my professional role
in the bank to understand my competence and the room for any improvement in my
professional skill (Hollensen, 2015).
3.1 Strengths:
Controlling financial trends:
Controlling financial trend of the bank is one of my strength, that not only has made me
confident in performing my job role but also has been profitable to the bank.
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
 Motivational towards the employees:
I believe that I possess the quality to motivate my employee for performing their job role.
This is certainly my strength, which enhance my professional skill.
 Competent:
I strongly believe that I have sufficient competency for my particular job role, and this is
consolidating the financial growth of the bank.
 Participative management style
Following participative management style makes me easily approachable among all the
employees, employers and other staffs. This has enhanced my reputation within the Bank.
3.2 Weaknesses:
 Lack of technological knowledge:
I realize that I lack my technological knowledge as compared to the other employees of
the bank. This is certainly my weakness, which is adding negative values to my professional
skill.
 Poor communication:
I have excessively port communication skill, which is not only harmful for my profession
but also making me not understands the problems among the employees and the customers.
 Controlling the employees:
While any conflicts arise within the bank among the employees, I realize that I am
incapable of solving the issues and controlling the employees due to my introvert nature.
 Failure in revealing leadership skills and abilities
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
Sometimes I fail to expose the appropriate leadership skills and abilities. This failure puts
my employment at stake. Moreover, this is a matter of serious concern for the organization in
terms of enhancing the productivity for achieving a secured position within the competitive
ambience of the market.
3.3 Opportunities
 Building contact with other professional outside my organization:
I feel that I need to build more contact outside my workplace to enhance the professional
communicative skill. Tis will also help me to develop and expand the business.
 Introducing new technologies within the bank:
Introducing new technologies to the ban will speed up the workflow in the organization
and improve my technological skill while using the same for the purpose of my job.
 Transparency in communication:
There is an opportunity to add transparency to my communication with the employees
and the customers of the organization, which can lead me to develop my professional
efficiency.
 Inquisitive nature
Eagerness and willingness to learn acts as a great opportunity for me in terms of introducing
beneficial schemes and offers for the bank.
3.4 Threats
 Implementing the new technologies:
I need to implement the new technologies in bank in most effective and least time-
consuming way. While using the technologies for the work takes longer time, it can slower
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
the speed of the work among the employees. This can be a threat to me as the manager of the
bank.
 Not improving my communication:
If I fail in improving my communication shill, it can cause harm to me as well as to the
bank. My lack of communication can create conflict among the employees and can make the
problems unsolved. This can make me answerable to my higher authority, which may cause
to lose my job.
 Improvements in personality
Failure in terms of seeking ways for upgrading my personality would pose as a threat for me
in terms of my position within the Bank. On the contrary, revealing spontaneous attitude
towards upgrading my current personality.
4 Me within Organisation
Structure and the characteristics of an organization in many ways can influence and
limit the managers from decision-making. The certain organizational structure is often
responsible for constraining the managers of an organization in making certain decision
(Koch & MacDonald, 2014). The Commonwealth Bank of Australia is depended on the
economical condition of the society, which is however set by the political factors of the same.
The political factors indirectly influence the organizational structure of the Bank. The
management team of the organizations are found to be the trendsetter for the organization.
Changing the trend through the organizational structure of the company can affects the
management perspective of the organization (Oatley et al., 2013).
As the manager of the Commonwealth Bank of Australia, my responsibilities includes
ensuring the security provisions of the employees, handling the managerial issues as well as
the employee issues, motivating the employees, controlling the financial trends and
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
maintaining the ethics and the values of the organization (Lodhia, 2015). I have found myself
competent enough to play the role of the manager in one of the nationalized Australian Bank.
The social trends also change the core strategies of the organizational behaviour,
which can directly influence on the working environment of the organization (Connolly,
2012). The managers of the organization set the working environment of the organization.
Mangers are found to be incapable of making changes for the betterment of the organization
and the working culture when external factors affect the organizational structure and the
behaviour (Doherty, Haugh & Lyon, 2014). This certain situation sometimes constrains the
managers of the organization from making certain decisions for the employees and for the
overall improvement of the firm.
While identifying range of organizational stakeholders, I found out that there are two
types of stakeholders such as internal and external. It is the responsibility of the managers to
motivate and lead them for the proffered outcome of the decisions. I personally believe that
managers can arrange meetings, seminars for engaging with the stakeholders and motivate
them for investing for the profitable outcome in near future (Minoja, 2012). This engagement
will also enhance the relationship between the stakeholders and the organization, which can
lead the organization to desired outcome from them.
Managers and the stakeholders can come from diverse cultural background, which can
cause initial problems of communications and decision making among them. I believe that
there are certain strategies and technique that can be helpful and effective in removing these
obstacles. I feel that that the managers need to show respect towards the culture of the
opposite person while communicating with them regarding the investment for the firm. The
managers also needs to be aware and mindful while choosing the words of his language for
communicating with the stakeholders. The culturally different stakeholders may not have
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
good knowledge of other languages; hence, the managers should chose simple and local
words while communicating with them. I personally believe this will be effective, if not, I
will suggest the managers to use interpreters for the communication. I believe that these
techniques can be helpful for communicating to a culturally diverse range of shareholders
(Berkenkotter & Huckin, 2016).
Along with this, I think Myers Briggs personality test has helped me a lot in gaining
awareness regarding my strengths, weakness, opportunity and threats. Through the
consideration of this theory, I realized that my perceptions need to be consistent towards the
accomplishment of the goals. Herein, the parameter of weakness is nullified (de Haan et al.,
2016). Emerging successful in achieving this consistency also makes the parameter of threats
almost negligible. However, if I fickle in terms of my decisions, the intensity of the “threats”
grips me, obstructing my scope and arena to perform the basic activities. As a matter of
specification, the indicators had helped me in becoming acquainted with my true self. For
example, practising participative management style is one of my greatest strengths. Here, the
preference scale of judging is most appropriate. However, sometimes, I fail to expose my
leadership qualities upon my team members. This is one of my greatest weaknesses, which
can be related to the intuition perception. My learning and grasping power acts as an
opportunity for upgrading my personality. Herein, the preference scale of perceiving gets
higher priority.
Undertaking the means of evaluation and control would help me to adopt strategic
vision towards my performance. Evaluation would help me to critically review the judgments
proposed by me for the benefit of the Bank. Maintenance of consistency makes me familiar
with the errors of judgments committed by me. Spontaneity in this direction along with
willingness is itself an agent towards improvement in my personality. Control in my
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Student Name: [Type here] MGMT6012 T2 2017
Student ID: Assessment 2
expressions and behaviours enhance my social status. This control and regulation would
make my position central to the business of the bank.
5 Self-improvement and development
As per the personal SWOT analysis of my professional skill, it is evident that there
are room for improvement and development in me (Coombs, 2014). While working in the
bank as a manager, I realized that my technological knowledge is comparatively poor than
other employees in the organization, which not only is obligation and the limitation in my
professional skill but also creates a sense of embarrassment among my fellow colleagues. I
strongly feel that I need to improve my technological skill in order to enhance my efficiency.
For developing my technological knowledge I feel, that, I need to join course on
technological advancement and research the present trend of technologies over the internet.
Another improvement that I necessarily follow is to be more communicative with the
employees and the customers. I need to remove my inhibition for communicating with the
new people, as because my profession requires constant communication with people. The
communication will help me to understand and identify the problems and the
misunderstanding among the employees of the firm and will make the customers share their
problems with me unhesitatingly. I realized that I am unable to control all the employees and
handle all their problems due to my poor communicative nature. I believe that I need to take
additional class on communication and learn some courses on the same. In addition, I need to
remove my inhibition for talking to new people and start interacting with new people such as
my employees and the customers of the bank. This process, I believe will help me to align
myself with my department as well as my organization.
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