Personal Values and Professional Skills: A Self-Assessment Report

This report provides a self-assessment of personal values and professional skills, highlighting their importance in career development. The student identifies key personal values like integrity, respect, and wisdom, and links them to their academic and professional experiences. The report details communication skills, organizational abilities, teamwork, customer service, and project management skills gained through work experience and workshops. The student also includes an 'Elevator Pitch' tailored for a Senior Operation Manager role, emphasizing the value of their skills and experience in finance, risk management, project management, and customer service. The report concludes by referencing key skills and experiences, and provides references to support claims made throughout the document. This report is a valuable resource for students seeking to understand and articulate their strengths in a professional context, demonstrating their readiness for the job market.

Running head: IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
Name of the Student
Name of the University
Author Note

1IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
Value Audit:
The following values that I personally hold with high regard have helped me completing my
undergraduate degree.
Integrity: entails honesty and strong sense of ethics in me that in feel has led me to the decency
and commitment to certain purpose.
Respect: refers to the valuing of voice and opinion, strong self-esteem and cherish the
contribution of others.
Wisdom: helped me possessing inclusive vision, intuition, experience, intelligence and judgment
quality
Leadership: taking responsibility and becoming the role model example
Accountability: taking responsibility of own deeds and the accepting any kind of criticism
Capability Audit:
Good communication is one of the major qualities that most of the employers seek while
selecting a graduate for certain job (Robles 2012). This is because an effective communication
can lead to a profitable business outcome (DeKay 2012). The experience is also a factor in this
regard. While working previously with managers of CBA, I had to meet different business
personnel’s regularly, which I believe has increased my capacity to communicate effectively
with professionals. I always keep it in mind that to enhance my communication skill I must
ensure that I am able to connect with people rather than just meeting them up.

2IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
As the assistant risk manager of the CBA bank I had huge responsibility regarding the
administrative procedure of the organization such as strategic planning for reducing the risk
factor, taking care of my team, implementing the strategies in the entire department that might be
affected by the risk, time and the priority management and others. Apart from all tasks I had to
balance the social and professional life while my organization performed the CSR activities,
effective business communication with clients required good organizational and administrative
skills. Therefore, I believe I have the quality of managing the organizational and administrative
work, as most of the employers look for as one of the selection criterion in a graduate (Goetsch
and Davis 2014).
Apart from having work experience as the assistant risk manager of CBA, I also worked
in a small financial service provider company while doing my undergraduate degree. There I had
worked with a team of 10 people. In addition, my university also arranged a program for the
undergraduate students, where student can attend workshops based on professional development.
In the workshop, the students had to work in group of five for business problem solving, strategic
planning, and other tasks (Kyllonen 2013). This workshops and my past work experience has
helped me in developing my ability to work as part of a team. I strongly believe the employers
seeking the experience in of a candidate in teamwork can find the same in me.
As the risk manager of CBA, I had to meet many clients of the organizations. In addition,
while I was doing job in small financial service provider company it was my daily job to meet
the clients in order solve the problem of regarding our service (Lee, Lee and Kang 2012). Apart
from that I have taken training on the customer service skill from an training centre and worked
with customer service executive with an DTH company for few months. Hence, I believe that I

3IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
have the specific potential of well-developed customer service skills, which is another major
selection criteria for most of the employers presently.
Lastly, but not the least the ability to manage projects is another most required skills that
the employers seeks often seeks in a graduate candidate (Carnevale and Smith 2013). In this
regard, I would like to summarize my experience in the specific context. I worked in CBA as risk
manager with a team of 12 people as I have stated previously. Which I did not mention is that I
have also worked with as a project manager of CBA for six months. As the project manager, my
responsibility includes providing proper training and coaching to my fellow team members about
the project and the process in which the project will be worked out (Musa et al. 2012). The bank
used to have number of finance projects that needed inclusivity and the proper efficiency to be
completed. As the project manager, not only it was my duty to train my team members to
understand and work on the project, but also my responsibility includes a thorough supervision
of the projects. I believe while performing the role of a project manager (Arnold 2016), I have
obviously developed the ability to manage projects of various kinds. I strongly hope the
employers seeking this particular skills in a graduate while selecting the candidate for certain
post, will consider my ability in the same.
Graduate ‘Elevator Pitch’:
Job: Senior Operation Manager - ABC Limited
Hello, my name is and I have recently completed my business Graduate degree
with handful experience in risk management, project management and customer service field.
Presently I am looking for an opportunity in the field of finance industry where I can use my
professional experience and skills. My strong results in academic and along with my previous

4IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
professional wor experience in the required field define me as a strong and competent candidate
for your team. As the risk manager of CBA I have intense understanding of the organizational
risks along with the ability to minimize the same for the customers as well as the organization.
My experience on the field of customer service and project manager I have gained the ability to
manage projects and operation on for the applied job. In addition, my additional training on the
required field has also enhanced by professional skills.
Apart from my professional skills, I believe my strong sense of personal values is equally
important in building my character as a professional. In addition, I have also gained the
professional skills such as risk management, team management, effective business
communication, organizational and administrative skills and problem solving skills from my
undergraduate course, which is I hope will help in future for ensuring the business growth of
your organization. I believe my experience, interests and competency challenging enough to
make me eligible for the post.

5IMPORTANCE OF PERSONAL VALUE AND PROFESSIONAL SKILL
Reference:
Arnold, J., 2016. Coaching Skills for Leaders in the Workplace, Revised Edition: How to unlock
potential and maximise performance. Hachette UK.
Carnevale, A.P. and Smith, N., 2013. Workplace basics: the skills employees need and
employers want.
DeKay, S.H., 2012. Interpersonal communication in the workplace: A largely unexplored
region. Business Communication Quarterly, 75(4), pp.449-452.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Kyllonen, P.C., 2013. Soft skills for the workplace. Change: The Magazine of Higher
Learning, 45(6), pp.16-23.
Lee, S.M., Lee, D. and Kang, C.Y., 2012. The impact of high-performance work systems in the
health-care industry: employee reactions, service quality, customer satisfaction, and customer
loyalty. The Service Industries Journal, 32(1), pp.17-36.
Musa, F., Mufti, N., Latiff, R.A. and Amin, M.M., 2012. Project-based learning (PjBL):
inculcating soft skills in 21st century workplace. Procedia-Social and Behavioral Sciences, 59,
pp.565-573.
Robles, M.M., 2012. Executive perceptions of the top 10 soft skills needed in today’s
workplace. Business Communication Quarterly, 75(4), pp.453-465.