Data Lab Generation Analysis and Iteration for PETRONAS Report

This report provides a detailed analysis of PETRONAS, a major player in the oil and gas industry. It begins with an examination of its business processes, illustrated through process maps and flowcharts, identifying key activities, decisions, and their inputs and outputs. The report then explores the potential for digitizing these processes and the benefits of digital transformation. Furthermore, it delves into how information and data management systems, particularly sales and human resources, can enhance operations, detailing the required databases and data storage. The study also investigates the implications of big data and the application of big data analytics tools within the context of PETRONAS's business. Finally, the report assesses opportunities for intelligent tools and systems, discussing their potential impact on business competitiveness, stakeholders, and wider aspects such as security, social impacts, ethical considerations, environmental impacts, employment, and innovation.

Data lab generation
analysis iteration

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Illustrate the selected business process in a process map or a flow chart, to identify its
main activities and the sequence of them....................................................................................1
1.2 Identify the main decisions being made in this process and discuss the required inputs and
outputs of each decision...............................................................................................................4
1.3 Discuss how the selected process, or some part of it, can be digitised and may benefit from
digital transformation...................................................................................................................5
TASK 2............................................................................................................................................5
2.1 Identify how information/data management systems can help running the business process
that you have analysed in task 1. Specifically focus on two information systems (e.g., sales
and human resource) and explain the main purposes and functions of them..............................5
2.2 Identify what databases are needed to be attached to (and support) the information systems
that you identified in 2.1. Explain what data (e.g., product records, production plan, and
consumer information) are required to be stored by them...........................................................6
2.3 Discuss what big data may mean for your selected business process and its information
systems. Accordingly, investigate the application of big data analytics tools in the context of
the selected business process.......................................................................................................7
TASK 3............................................................................................................................................7
3.1 Explore the opportunities for intelligent tools and systems to be employed for your
selected business process. Explain what exactly can be expected from an intelligent tool to do
for that specific business process.................................................................................................7
3.2 Discuss how the suggested intelligent tool(s) in 3.1 can support the business, its
competitiveness, its consumers, or its other stakeholders...........................................................8

3.3 Discuss and reflect on the implications of the suggested intelligent tool(s) to a wider areas
or aspect of the business –limit your discussions to two of the following areas: security issues,
social impacts of the business, ethical considerations, environmental impacts of the business,
employment/unemployment consequences, and new innovative ideas for the business.............8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Data analysis is one of the most important aspects as it helps in evaluating the important
factors of the company that possesses a lot of value in the current market scenario (Vargas-Solar,
Zechinelli-Martini and Espinosa-Oviedo, 2020). In this report there is a detailed examination of
PETRONAS which is established in Malaysia and is operating since a pretty long time and thus
has captured a much larger share in the market as compared to other competitors that are
operating in the similar industry. Apart from that the report covers all the things that are very
important for the firm including its sales and human resource department and it also covers the
usage of big data in an impactful manner so that it can lead to adding the value of the company in
the industry in which it is performing.
TASK 1
1.1 Illustrate the selected business process in a process map or a flow chart, to identify its main
activities and the sequence of them
Process Map

The business specializes in oil and gas sector operations, repairs, and servicing. High Level
Strategy has been assisting in the growth of Malaysia's oil and gas sector and it will continue to
do so. HIGHBASE provides a full range of containment vessel and water storage cleaning,
repair, and maintenance services (fixed and floating roofs). Project management, general and
dimension survey, works coping and job pack preparation, resource & procurement planning,
project materials procurement, pressure vessels / tanks cleaning, repair, and maintenance are
only a few of the resources available. HAZMAT and TENORM services are available. HIGH
BASE completed approximately 200 projects involving over 800 pressure vessels offshore and
onshore between 2005 and December 2013 (Sharma, Srivastava and Mago, 2019). HIGH BASE
also has extensive experience cleaning, repairing, and maintaining storage tanks at crude oil
refineries and terminals. We will have greater value by leveraging our extensive expertise and
service capabilities. Its key vision is to be the Oil and Gas industry's preferred global service
provider, and its primary mission is to provide advanced technology and creative solutions to
meet customers' needs, as well as to improve, extend, and add value to services in order to ensure

continued growth while fostering sustainability in business activities through the combination of
economic, HSE, and social considerations. High base Strategic Sdn Bhd's primary business is
management and maintenance services. HSSB provides the critical services required by the oil
and gas sector to ensure that the business runs smoothly and efficiently in terms of the time, with
no damages or injuries that could halt a project's workflow. The portion of the Highbase
Operation & Maintenance team is in charge of making this happen. The team will make certain
that everything is in order and under power. The team takes care of creating job sets, site
surveys, and final reports. These files are necessary to ensure that perhaps the works that the
HSSB has contracted with any company run efficiently and on schedule. The main products of it
is High base Strategic Sdn Bhd does not manufacture any particular products under the High
base brand. The High base Company's products come from a variety of suppliers and companies
that specialise in creating products that are specifically designed for the best Oil & Gas Industry
Operation & Maintenance Services. It provides the appropriate equipment, materials, and
consumables for the market's services. It is renowned for using the highest quality materials
available for any services rendered by the High base Business, such as repair, cleaning, or
services, in order to ensure that every customer of the High base Strategic Sdn Bhd deliver the
right service and also has the highest level of customer satisfaction possible. Whereas the
services that it provides in the market in which it operates are as follows-
Cleaning and maintenance of pressure vessels
Cleaning and upkeep of the tank Fixed and Floating Roof Services
Heat Exchanger, Column, Stripper, CPI, and Reactor Cleaning and Maintenance
Services for HAZMAT Monitoring and Decontamination
Services for Blasting and Coating
Facilities (Onshore/Offshore) Manpower, chemicals, pipes, and pipe fittings, among other
things, have been modified.
Inspection and Monitoring Services by TENORM
These services are provided by High Base because they are essential and relevant in the Oil
& Gas industry. They are also designed to eliminate or minimise the possibility of any
unnecessary disruption that could result in a drop in our client's production rate. They can also
avoid other significant failures, such as penalties that could result in financial losses and leaks

that could hurt staff or the environment. These resources will be discussed in greater depth in the
information section later (Liu and Heer, 2018).
1.2 Identify the main decisions being made in this process and discuss the required inputs and
outputs of each decision
There are a lot of decisions that are made in order to increase the efficiency and
effectiveness of the company and the ones that are mostly used enables to improve the overall
safety so that a trust can be build so that it can result in the increase in the performance many
fold times. A strong foundation since its inception, Strategic Sdn Bhd has emphasized the
importance of healthy work practices. It has developed a set of guidelines that must be followed
and that can vary depending on the situation. It has also made it illegal for office staff to smoke
in all of the office's internal areas (Metzenbaum, 2018). This is due to the fact that the offices'
wall shelves are piled high with work pack papers. Any fire that starts with the papers has the
potential to set the whole building on fire. Staff must also observe proper workplace conducts,
according to other office laws. Staff should not participate in dangerous or unsafe behaviours
that could hurt or endanger them or the environment. As seen in the image above, the regular
attire collection that is permitted in office areas. When attending important events, the wardrobe
must always be at least business casual, with the choice of wearing a jacket for an official look.
While reaching non-shoes office areas, shoes and socks are required to be removed. When it
comes to the protection of those who work in the yard area at the back of the office, they must
adhere to different laws than those who work in the office. The key idea behind the rules is to
ensure the safety of yard staff in the event of any unexpected injuries or accidents. The yard
safety regulations are almost identical to any field site staff in any Oil & Gas Industrial safety
rules, with the exception that they are less stringent. Any employee in the yard section,
regardless of position, must always wear Personal Protective Equipment (PPE). If an office
worker wishes to go to the yard area, he or she must follow these laws. When an office worker
wishes to go to the yard area, he or she must follow these laws. A collection of coveralls, a hard
hat, as well as a set of safety boots are the minimum PPE requirements for entering the yard
field. Higher effective Tactical personnel wore a Reflector Vest, a Kassie, as well as a set of
Safety Boots as standard Personal Protective Equipment (PPE) when performing any work that
could result in accidents or injuries (Maalouf, Jubran and Feldman, 2019).

1.3 Discuss how the selected process, or some part of it, can be digitised and may benefit from
digital transformation
There is a need of digitalisation in each and every sector since it helps in increasing the
performance and decreasing the overall cost that is incurred in the business and thus the above
mentioned firm also used advanced technology so that it can prove beneficial for it so as to
sustain and survive in the long term as compared to its rivals that are also working in the similar
industry. The firm has started the use of finger based system of attendance so that the work hours
of each and every employee can be calculated in a very precise format so that it can help in a fair
evaluation and analysis of all the aspects that are concerned with the operation of the company in
the long term scenario. Apart from that the production process has also been increased in the
organisation as the company has procured latest technological machines that reduces labour work
and tends to increase the capacity of production and also helps in decreasing the overall cost that
is incurred while producing per unit of output (Zhuge, Wang and Strazdins, 2016).
TASK 2
2.1 Identify how information/data management systems can help running the business process
that you have analysed in task 1. Specifically focus on two information systems (e.g., sales
and human resource) and explain the main purposes and functions of them
There are a lot of different systems of management that helps a company to grow and
prosper in the current market situation in which it is operational since it is very competitive and
dynamic in nature. The most important aspect from it’s is the sales and human resource sine they
add to the value of the company and proves useful in increasing as well as improving its overall
conditioning and positioning in the long term context. The sales department is one of the most
important factors since it helps in improving the performance of the firm by increasing its
volume of output that the company is generating in the current industry (Elyan, Garcia and
Jayne, 2018). The management of sales involves managing all the aspects that are closely related
with it like the quantity and quality of the product and services that the firm is generating in the
market so that it can maximise the experience of its customers which can prove beneficial in
increasing its market value and that too in a competitive environment. While the human
resources department helps in getting a perfect candidate for the work so that the expertise and
knowledge of the person can be used in the company so as to make it more profitable and

subsequently growth can be attained in the long run. There is a proper method of selection that is
used in the process so that the deserving candidate can be chosen from all the alternatives that
are present before the company and the human resource department helps it to select the best
candidate that can enhance the value of the enterprise in the market in which it is operational.
Thus it can be said that all the factors are very much crucial and critical at the same time for each
and every firm that is operating in the market irrespective of the industry in which they are
working but the aspects of sales and human resource are the most important as well as essential
as they are regarded as the backbone of the firm that is mentioned above sine it possess a lot of
value for it in the current industry of working (Nikolayevskyy and Omelchenko, 2018).
2.2 Identify what databases are needed to be attached to (and support) the information systems
that you identified in 2.1. Explain what data (e.g., product records, production plan, and
consumer information) are required to be stored by them
Big data is very crucial tool of analysis since it helps the company to analyse a wide range
of data sets so that it can evaluate its progress so as to add some adjustments in it so that it can
prove beneficial for the company in the long run. There are various ways to examine the data and
thus it is very important to choose the best one so that it can carter the needs, requirements, and
demands of the higher authorities of the firm in the market of operation. The chain of the
analysis of big data that the company which is mentioned above uses is described below in a
detailed manner-
Thus it can be seen from the above that a detailed overview is prepared at first so that it
can be examined that the changes that can be made in the organisation so that it can lead towards

the achievement and accomplishment of all the desired goals and objectives that are set up at the
beginning of the company. So, it can be said that analysis of big data is very crucial and is one of
the reasons behind the huge success of the organisation in the industry that sees stiff rivalry
among the competitors (Bakir and McStay, 2018).
2.3 Discuss what big data may mean for your selected business process and its information
systems. Accordingly, investigate the application of big data analytics tools in the context
of the selected business process
The analysis of big data is very crucial to the organisation that has been chosen above since
the company works on a huge scale and thus it is very important to precisely use it in the
activities that are performed in the business firm. The application of big data in the enterprise is
not just restricted to a single department rather it is used in the evaluation of all the aspects so
that it can lead to the fulfilment of all the factors which can lead to a combined growth and
development of the organisation as a whole. The use of it is mostly done for preparing and
presenting the products that the company renders in the current market so that it can help in the
increment in the customer base so that it can lead to capturing of a much larger base of customer
which can substantially increase its overall value and position in the market and thus it can
enable it to stand well ahead of all its competitors that are prevailing in the market (Shaikhha and
Parreaux, 2019).
TASK 3
3.1 Explore the opportunities for intelligent tools and systems to be employed for your selected
business process. Explain what exactly can be expected from an intelligent tool to do for
that specific business process
There are a number of different intelligence tools and techniques that are used by various
firms in order to increase and improve its overall performance so that it can prove beneficial in
increase the volume of sales and subsequently profitability of the company in the long run.
Intelligence tools possess a lot of importance as they can it carriers a lot of value as it increasing
the performance aspect while reducing the overall cost that may be incurred in the absence of it
and thus the firm that uses it in the industry becomes very profitable in the market. The
intelligence tool that is expected to do for the business firm that is chosen above is that it can
increase the actual performance and thus as a result standards are to be set high which is one of

the sign that the firm is growing internally as well as externally. The tool that can prove very
useful is the artificial intelligence as it helps in increasing the potential of the employees that are
working and also does calculations, analysis, and evaluation in an accurate and precise manner
so that appropriate decisions can be taken which can help the company to increase its potential in
terms of volume of sales as well as profitability (Naimipour, Guzdial and Shreiner, 2020).
3.2 Discuss how the suggested intelligent tool(s) in 3.1 can support the business, its
competitiveness, its consumers, or its other stakeholders
The business tool that is suggested above is artificial intelligence and it is the one that is
mostly used by big firms in order to increase their efficiency and effectiveness rate so that
wastage can be reduced or nullified which can further result in increased profitability in the
market of operation. It can help the taken business company to increase its competitiveness since
it can result in decreased cost and thus the profit can be directly transferred to the customers
which can further result in increased base of customers that are attracted towards the product and
services of the firm. Apart from that it can result in increased value of the stakeholders too since
if the profitability is more than it can substantially result in increased profits for the company and
thus interest of the prospective stakeholders also rises which directly affects the working of the
company in a appositive manner (Hall and Wall, 2019).
3.3 Discuss and reflect on the implications of the suggested intelligent tool(s) to a wider areas or
aspect of the business –limit your discussions to two of the following areas: security issues,
social impacts of the business, ethical considerations, environmental impacts of the
business, employment/unemployment consequences, and new innovative ideas for the
business
The suggested tool for the company is artificial intelligence as it is help a lot to the
company and can increase its substantial performance and can lead to the accomplishment of all
the desired objectives and that too within a limited time frame (Dashti Rahmat Abadi, 2017). The
different aspects of it are discussed below in detailed with reference to the organisation that is
mentioned above-
Security issues- Artificial intelligence gives an upper hand to the company in increasing
its security as it is very much secured and works in a pattern that is impossible to decode and
hence provides extra security to the data and documents of the firm and thus leaking of it cannot
be done if it is used in the company.

Social impacts of the business- The social impacts of the business are very crucial and
thus it keeps a tab on it so that it can help in the growth and development of the society as a
whole (Chiu, Lin and Jou, 2019).
CONCLUSION
It can be concluded from the above that it is very important as well as crucial for the
company to analyse and evaluate all the factors that are directly as well as indirectly associated
with the firm so that appropriate and necessary decisions and adjustments can be taken and that
too within the limited time frame so that it can help the company to grow in the market in which
it is operating.

REFERENCES
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