BTEC HND Business Unit 12: P&G Organizational Culture and Motivation

This report presents a case study analysis of Procter & Gamble (P&G), examining its organizational culture and motivational strategies. The report begins with an overview of P&G, including its history, structure, and core business areas. It then delves into P&G's unique organizational culture, highlighting its people-oriented approach, emphasis on aggressiveness and outcome orientation, and commitment to innovation. The analysis explores how these cultural aspects influence employee behaviors and overall performance within the workplace. The report also evaluates the motivational methods employed by P&G, discussing their advantages and disadvantages. Finally, it offers recommendations on how P&G can further enhance staff performance and achieve its organizational goals. The report also includes a reflective statement evaluating the student's performance in a CEO talk roleplay.

ASSIGNMENT 1 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Business
Unit number and title Unit 12: Organizational Behavior
Submission date 25 April 2020 Date Received 1 st submission
Re-submission Date Date Received 2 nd submission
Student Name Tran Thu Huong Student ID
Class GBD0703B Assessor name Al
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of plag
making a false declaration is a form of malpractice.
Student’s signature
Grading grid
P1 P2 M1 M2

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 Summative Feedback:  Resubmission Feedback:
Grade: Assessor Signature: Date:
Internal Verifier’s Comments:
Signature & Date:

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ASSIGNMENT 1 BRIEF
Qualification BTEC Level 5 HND Diploma in Business
Unit number Unit 12: Organizational Behavior
Assignment title Organizational culture and behavior of an organization
Academic Year 2020
Student Name Tran Thu Huong
Issue date Submission date 25 April 2020
Unit Tutor Alelie C. Zaragoza
Submission Format:
Format: This assignment is an Individual assignment and specifically includes 2 main documents:
(1) A case study handout that provides specific information on the organization. The recommended
word limit is 1,000–1,500 words, although you will not be penalized for exceeding the total word
limit.
(2) A reflective statement will also need to be completed, evaluating your performance and contribution
to CEO talk. The recommended word limit is 500–1,000 words, although you will not be penalized
for exceeding the total word limit.
Before submitting the individual assignment, you will do a roleplay-interview called “CEO talk” specified
in the scenario below. Your discussion and understanding shown during the talk will be the key criteria to
assess the part (1).
You must use font Calibri size 12, set number of the pages and use multiple line spacing at 1.3. Margins
must be: left: 1.25 cm; right: 1 cm; top: 1 cm and bottom: 1 cm. The reference follows Harvard
referencing system. The recommended word limit is 2.000-2.500 words. You will not be penalized for
exceeding the total word limit.

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Submission Students are compulsory to submit the assignment in the due date specified by the Tutor. The
form of submission will be a soft copy posted on http://cms.greenwich.edu.vn/
Note: The Assignment must be your own work, and not copied by or from another student or from
books etc. If you use ideas, quotes or data (such as diagrams) from books, journals or other sources, you
must reference your sources, using the Harvard style. Make sure that you know how to reference properly,
and that understand the guidelines on plagiarism. If you do not, you will definitely get fail
grade.
Unit Learning Outcomes:
LO1 Analyze the influence of culture, politics and power on the behavior of others in an organizational
context
LO2 Evaluate how to motivate individuals and teams to achieve a goal
Assignment Brief and Guidance:
1. You have been invited to attend the program of CEO talk by Vietnam Television. The discussion
topic of this volume is on organizational culture and motivation. You are to choose an organization
of your choice, to research and to discuss as a case study. The video should be a minimum of 5
minutes. The forum will have 3-5 members per group.
The purpose of the discussion will be to establish the influence that organizational culture and motivation
has on the behaviors and performances within the workplace. You will be required to discuss and analyze
the various organizational cultures and motivational theories, and to identify which ones can be found in
your organization. The discussion must then evaluate how the above-mentioned theories influence
behaviors within organizations and how this affects the performance of each organization. You will
conclude with recommendations on how your organization could improve the performance of their staff to
meet goals.
2. Then you are required to produce and submit a case study handout and this will be submitted with
recorded evidence of your group discussion. Your case study will be an overview of your chosen
organization’s culture, politics and power, with relevant examples of how these aspects of
organizational behavior have influenced behavior in the workplace. It should also include how
motivational theories and techniques have been applied in your organization, supported by relevant
examples.
Structure of the assignment:
PART 1: A case study handout
1. Introduction on the company: the name, the head office, the address, the website address and the

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structure of the ownerships, shareholders.
2. Describe the culture of that company, with critically emphasized analysis on the culture impacts on
behaviors and performance within the workplace
3. Critically analyze the motivation methods the leader applies to enhance working spirit of
employees
4. Critically evaluate the relationship between culture, politics, power and motivation that enables
teams and organizations to succeed providing justified recommendations that are relevant in the
context of Vietnam
5. Conclusion
PART 2: A reflective statement
- What you did well in the talk
- What you did less
- If you have another chance in the future, what should be done to reveal your competencies more
effectively
- Add link of the talk uploaded to Youtube

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Grading criteria
LO1 Analyze the influence of culture, politics and power on the
behavior of others in an organizational context
D1 Critically evaluate the
relationship between culture,
politics, power and motivation
that enables teams and
organizations to succeed
providing justified
recommendations that are
relevant in the context of
Vietnam
P1 Analyze how an organization’s
culture, politics and power
influence individual and team
behavior and performance.
M1 Critically analyze how the
culture, politics and power of an
organization can influence
individual and team behavior and
performance.
LO2 Evaluate how to motivate individuals and teams to achieve a
goal
P2 Evaluate how content and
process theories of motivation and
motivational techniques enable
effective achievement of goals in
an organizational context.
M2 Critically evaluate how to
influence the behavior of others
through the effective application of
behavioral motivational theories,
concepts and models

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ORANIZATIONAL
CULTURE
AND MOTIVATION
IN PROCTER & GAMBLE
Student name: Tran Thu Huong
Student ID: GBD18535

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Table of Contents
Introduction ................................................................................................................................. 9
Methodology ............................................................................................................................... 9
Part 1: A case study handout ..................................................................................................... 10
1. Overview ............................................................................................................................ 10
2. P&G culture, policies, power and the impact on performance and behaviors .................... 12
2.1 P&G culture ................................................................................................................ 12
2.2 P&G policies and power ............................................................................................. 13
2.3 The impact on performance and behaviors ................................................................. 14
3. Motivation methods in P&G .............................................................................................. 14
4. Evaluate those motivation methods ................................................................................... 17
4.1 Advantages ................................................................................................................. 17
4.2 Disadvantages ............................................................................................................. 18
5. Recommendation ............................................................................................................... 18
Conclusion ................................................................................................................................ 18
Part 2: A reflective statement .................................................................................................... 19
Reference .................................................................................................................................. 20

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Introduction
The purpose of this assignment is to point out the impact of organizational culture and
motivation has on the behaviors and performances within the workplace. Therefore, the elements
that affect the behavior and performance will be described and analyzed. In more detail, this
assignment can answer the question that organizational culture and motivation of businesses will
create great motivation to push performance in the workplace.
Methodology
This assignment is based on journals, articles, research findings, and other reports with data
from reliable resources. To collect data about P&G, I used the internet to get the background of
the company. The main subjects in this assignment are organizational culture, the impact of
culture on behaviors and performance within the workplace and the motivation methods the
leader applies to enhance the working spirit of employees.

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Part 1: A case study handout
1. Overview
Full name Procter & Gamble Company
Industry Consumer goods manufacturing
Establish day 31 October 1837
Head office Cincinnati, Ohio, USA
Key people David S. Taylor
Chairman, President & CEO
Tel no 1.513.983.1100
Website Pg.com
Area served Worldwide (Except Cuba and North Korea)
Total equity $51.32 billion
Products offer Baby care, Fabric care, Family care, Hair care, Home care, Grooming, Oral
care, Personal Health care, Skin and Personal care.

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Organizational Structure of P&G
David S. Taylor
Chairman, President, CEO
Shailesh G. Jejurikar
Fabric and Home Care
Fama Francisco
Baby and Feminine Care
Jennifer Davis
Feminine Care
Mary Lynn Ferguson-McHugh
Family Care and P&G
Ventures
Steven D. Bishop
Health Care
Thomas M.Finn
Personal Health Care
Gary Coombe
Grooming
R. Alexandra Keith
Beauty
Laura Becker
Global Business
Services
Juan Fernando Posada
Latin America
Matthew s. Price
Greater China
Loic Tassel
Europe
Carolyn Tastad
North America, CFO
Magesvaran Suranja
Asia Pacific, Middle East
and Africa
Jon R. Moeller
Vice Chairman, CFO
Tracey Grabowski
HR
Kathleen B. Fish
Research, Development
and Innovation
Julio Nemeth
Product Supply
Kirti Singh
Analytics , Insights
Craig Buchholz
Communications
Philip J. Duncan
Design
Deborah P. Majoras
Legal and Secretary
Javier Polit
Information

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2. P&G culture, policies, power and the impact on performance and behaviors
2.1 P&G culture
Organizational culture is an essential element for the development of any company in general
and P&G in particular. It refers to the personality of a company and determines the environment
in which employees work. Besides, organizational culture is all the cultural values created
throughout the life and development of the business, being the mission, vision, principles, values,
ethics, expectations and goals in that business. (Doyle, 2020)
For more than 180 years of operation, P&G has always been on Fortune magazine’s list of
“Best Place to Work”. The unique organizational culture not only helps employees stay in happy,
highly productive, but also gives P&G a distinct identity that is not to be confused with any other
company. P&G believes in people orientation, aggressiveness and outcome orientation,
innovativeness and risk-taking.
People orientation
When Alan G. Lafley, former chairman and CEO of P&G, explained the core value, he
pointed out, “The P&G people, leadership, the sense of ownership, honesty and integrity, trust
and the passion for winning are the core values of P&G”. The principle is to respect every
employee and the profit between the company and the individual is uniform. P&G takes the
development and changes from the external environment into account and appreciates the special
skill of each individual. It believes that employees are the most valuable asset of the company.
P&G people show their wisdom and intelligence, passion and innovation for work every day and
wherever they are. All of them are motivation to develop business. (Xiaobo and BingLin, 2011)
P&G always attaches importance to recruiting outstanding talented people. P&G recruits
talents from all sorts of excellent universities who have strong leadership, creativity, outstanding
analytical ability, excellent teamwork spirit and good language skill. After joining the company,
P&G will provide training program for employee development. With formal training provided by
P&G College and one-on-one instruction by Direct Manager throughout working, so the
employees will grow up quickly. (Xiaobo and BingLin, 2011)
In addition, all employees in P&G participate in decision-making management. For example,
in 1918, P&G implemented a plan of the worker parliament, which offered a quota of labor
representative in the board of directors for each factory, and made workers directly participated
in decision-making management. (benefitsPRO, 2017)