MBA 641 - Strategic Project Management: PHL Australia SOW Report

This Statement of Work (SOW) outlines the redevelopment of PHL Australia's website, focusing on enhancing customer service and marketing through improved content and user experience. The project scope includes in-scope elements such as improved client communication, a user-friendly interface, project details, and tailored advice, while excluding data security and storage. The work requirements involve a phased approach, including planning, design, execution, implementation, training, and conversion, with detailed milestones and a project cycle. The schedule spans from September 2019 to December 2019, with milestones for each phase. Pricing is provided for each project phase, and the acceptance criteria emphasize website accessibility, adherence to deadlines, and budget compliance. The SOW provides comprehensive details for the project's successful completion, including the deliverables, timelines, and expected outcomes to ensure a successful website launch and improved client engagement.