This report examines the potential benefits of a mobile application for the Picoso restaurant franchise, focusing on its integration with home delivery services. It contrasts the advantages of a mobile app over a web-based system, highlighting improved customer interaction, geo-targeting capabilities, and mobile payment options. The report includes a detailed work breakdown structure (WBS) for the front-end development of the mobile application, outlining tasks, durations, and dependencies. The WBS encompasses feasibility studies, requirement analysis, planning, implementation, testing, and project handover phases. The report concludes with recommendations for the in-house development of the application, emphasizing user interface design, menu integration, and secure payment options. The analysis underscores the importance of mobile applications in enhancing customer service and driving business growth in the competitive restaurant industry.
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