Pine-Apps Company Ltd: Talent Management Case Study, LSBM205 Analysis

This case study examines the talent management strategies of Pine-Apps Company Limited, focusing on the challenges and advantages of developing an in-house HR function. The report evaluates the benefits of establishing a dedicated HR department, including improved recruitment, employee relations, and workplace safety. It further explores the role and implementation of a performance management system, detailing how it can be integrated with other HR processes to enhance organizational performance, employee commitment, and engagement. The analysis considers how performance management can improve employee efficiency, facilitate performance appraisals, and identify skill gaps. The study also addresses challenges associated with performance management and provides recommendations for improvement, highlighting the importance of leadership development and clear communication to align employees with company goals. The case study provides a comprehensive overview of talent management within Pine-Apps, offering insights into how effective HR practices can drive organizational success.

Module Name: Talent Management
Module Code: LSBM205
A case study of Pine-Apps Company Limited

Introduction
Talent management can be defined as a systematic process that determines that
requirements of human resources, hiring suitable candidate and develop the skill of
employee and retain them for long time to accomplish the organizational objective. In this
planning is the initial step for forwarding business ahead (Hee and Jing, 2018). The following
report is based on case study of PineApps LTD, in order to determine the challenges faced
by companies related with the current HR strategies. Further, this assignment includes
evaluation of advantages related with the development of own HR function with role of
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performance management system. Also, how it is implemented with HR process to improve
the performance of company and in employee commitment and engagement. Lastly,
determination of challenges faced by company while using system is discussed.
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Еvaluate Pine-Apps Ltd.’s advantages in developing their HR function.
In Pine-apps, there is potential in managing almost all the most valuable and
important resources of the company. Without the human resource department functioning
properly, the company will automatically fail to reach high levels of efficiency and the
management workforce. Pine-apps limited company will be able to carry out recruitments of
new hard-working employees with specialized skills in the different fields of work. This
provides the contribution of business longevity through the hard work of the company's
members concerning the company's needs. The human resource department in the
company clearly understands the vacancies in the company available, which help take the
necessary measures to fill up the missing vacancies (Chhugani,2017). Recruitment of new
employees is a favourably long process. The process involves advertising new job postings
to the public to potential source candidates for the company. The HR department screens
the vacancies applicants and conducts the necessary interviews with the applicants at the
preliminary stage. The HR team will coordinate with the company managers responsible for
making the final decision on the individuals' recruitment. This provides transparency in the
recruitment process and provides the company with the ability to identify the potential
employees, and the non-competent employees are also identified (Chhugani,2017).
The Human resource department has established relationships and ties between
Pine App's company and its employees. The human resource department has maintained
the relationships with the employees with unity in the same work environment unionized.
There has been a focus to strengthen the cooperation among the company employees,
which boosts the relationships among themselves. The HR resolves all the conflicts that
arise in the company. This has made the working environment favourable to the employees
without fear of brutality at work in the company (Smyth,2019). HR ensures the safety of the
employees in the company in their different working fields and environment. Pine apps are in
the position of paying special attention to safety at the workplace through HR. The
department takes and implements the necessary measures to ensure creating a working
environment that is safe for the employees. The department is also responsible for reporting
any injury caused by an accident at the company's workplace to the top management. This
provides a basis for the prevention and assessment of risks the employees face in the
company during work (Smyth,2019). The HR department of the pine apps company provides
development and training of the employees in the company. The employees are provided
with the necessary high-class training through human resource, which helps build
competence and confidence in the company's employees. The Human resource offers the
professional leadership and development of the employees who are world-class with the
employees' orientation training. This will help the employees to get used to and adapt to the
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culture of the company accordingly. Therefore, the employees are in the position to perform
the tasks allocated to them with maximum potential, leading to the company's development
(Clear review,2021).
Advantages by developing own HR function in context of respective company are as
follow:
Hiring and training –The main role that is performed by the HR entitles is to recruit
and hire knowledgeable and skilled candidate within company. Therefore, With the help of
effective own HR function, respective company PineApps will able to recruit highly skilled
candidate that are required to perform specific task as well as to those candidate who can
effectively perform and help them to accomplish all goal (Ansari, Farrukh and Raza, 2021).
It became vital for all companies to opt advanced technologies to be competitive in market
and that is possible only when company provides effective training and development
program to their employee through some expertise.
Helps in take care of performance management system: To meet all goal effectively,
it is important for manageget team to evaluate the performance of employee as it will help
them to analyse the gap in between performed and set objective. Also it will help them to
determine the strength of employee and that is helpful in appraisal and rewards system as it
is carried out on the basis of performance.
Helps in building working culture: The role that is performed by HR management is to
motivate and encourage their employee in order to improve their efficiency and performance
and that influence positive working environment within company significantly (Chelladurai
and Kerwin, 2018). Helpful for respective company also.
Role of a performance management system.
The performance management systems evaluate the employees' work against the
expectations set out of their positions together with their manager. This determines how the
employee performs the role assigned to by the company. Almost all of the performance
management systems do operations yearly, which usually uses the end of the calendar by
reviewing the previous years' efforts to set new targets for the new coming year
(Smyth,2019).
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The goals are normally drafted by the CEO of the Pine-apps and the executive board, which
is then passed through the chain of management, which is supposed to be adopted by the
company's different individuals and departments. Everyone is kept focussed on the set goals
in the long run of the company by considering the statement of the executive vision. The
performance management system enables the employees to understand the importance of
the employee's contributions towards achieving the company's objectives and organizational
goals (Mckenna, Richardson, & Manroop,2021). The employees are assured of
understanding what they are expected to do in the company with equal ascertainment if they
have the necessary skills needed to fulfil the expectations from them. The performance
management system in the company ensures that there is the proper alignment of the
objectives and facilitates the communication effectively and linking them throughout the
company. It also facilitates the cordial and harmonious relationship between the employees
and the managers based on the extent of trust
and the goals clearly defined by the company.
The regular assessments of the performances
of the individuals and the company's wide
requirements are important in the defining of the
corporate competencies and the main skill
gaps. This serves as an input that is u seful in
designing the development and training plans of
the individual employees. Performance
management serves two objectives such as
evaluation objectives and developmental
objectives (Smyth,2019).
Role of performance managements
system in case of PineApps company LTD.:
Performance management system help employees to maintain their efficiency and
performance in order to accomplish all task effectively and timely.
It will influence positive and healthy working environment and gives strength to all
employee to perform well and efficiently.
It help in performance appraisal and reward system as it is carried out on the basis of
performance of employee.
Also it assist company to analyse the gap in between set and performed function and
the lacking factor.
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IT helps in developing clear job description with the help of employee recruitment
plan and that determine that selection of team (Armstrong and Taylor, 2020).
It aid to conduct interviews to narrow down the pool of candidates.
How a performance management system can be implemented with other HR
processes to improve organizational performance at Pine-Apps Ltd.
Performance management systems are normally used simply because different business
entities need to have some acceptable performance. This usually happens on all sides of the
performance scale-like having a good record history of performance necessary for good
employees' employment. In the case of the Pine-Apps Ltd promotion, the management
usually must have evidence showing that the employees have been meeting their
expectations during the current role's performance for a given period. In Pine-apps company
the reviews on the good performance can be used to track this in that history clearly shows
the evidence of the employees' records. The best performance can be decided through the
board meetings to be rewarded with promotion (Aguinis,2021). Suppose the employee is not
doing a good performance in the position the manager allocated them. In that case, there is
a careful evaluation of the performance that can help show the missing gaps between their
expectations and the employee's performance. This also helps the manager in Pine-apps to
formulate a plan of improvement for the employee. It takes a lot of time to manage an
underperforming employee to explore the potential improvement by the manager. The
records of the improvement management plan are important in implementing the
performance management system (Smyth,2019).
-Checking in with the management - This is for the employees who are happily performing
in the organization. The management performance process is the chance to check the
management and ensure that everything is done correctly. The performance management
system connects with the employees and reassuring them of the valued contributions they
make (Kumari,2021).
-Identification of talent to keep the employees interested as well as constantly developing
each other. The employees' morale is reduced, yet they must be kept happy since it is
critical to productivity. The disengaged employees will have to search for work elsewhere,
which may lead to employee retention issues in the company and even to the customers
(Kumari,2021).
-Focusing on the team in place rather than heavily investing in the vacancies that are not yet
been filled through employee management terms. This is the best way of demonstrating to
the team that you value their contribution to the company.
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-Evaluation of the current appraisal performance process. This is done by looking at the
feedback type provided to the employees and frequently providing the feedback.
Determination of whether there is something which is needed to be changed in the company.
-Identification of the organizational goals will rally the staff members to stick to the
organization's goals. This will assist the employees in knowing what to do in reaching the
goals. Time is taken to clarify what the goals are to the employees for the next year's
preparation. For example, there is identifying the procedures and processes, which are
simplified effectively, declaration of the sale goals, and sharing of hope to the staff members
(Aguinis,2021).
The performance management system can be implemented with other HR processes to
improve organizational performance at Pine-Apps Ltd are as follow:
The main role that is performed by the HR manager is to recruit employee and the role of
performance management is to conduct interview process effectively for narrow down the
pool of candidates (Zaid, Jaaron and Bon, 2018). Therefore with the help of this process,
entities of respective company will able to recruit candidate accordingly and that increases
the operational efficiency of organisation along with employee performance.
Performance manageget system assist to develop effective and strong job description that
influence so many candidates towards organisation and with the help of this HR manger of
company will able to recruit highly skilled and knowledgeable candidates in company and
that aid them to perform all task effectively and that ultimately improve the performance of
company.
How a performance management system can be used to improve employee
commitment and engagement at Pine-Apps Ltd
Through the development of great leaders in the Pine-apps limited to act as an influence to
the employees. This is because if the company leaders are effective, the employees will be
so much engaged in the goals and objectives of pine apps. The greater leaders always
inspire the people they are leading by taking time to study their way of life and understanding
what makes them be motivated in the company. The leaders usually also drive personal
growth and business by creating an environment where individual employees feel
comfortable enough to operate from and support themselves (Junaje,2021). Most of the
people in the company are not great leaders from the beginning. They need to undergo
training and continuous support among themselves to effectively become team leaders. The
company must provide the necessary help through the provision of the leaders with the
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necessary tools, support, and coaching they need to build relationships with the members of
the team they are leading and nurture the development of the employees.
Through encouraging the leaders to hold daily check-ins with the individual employees the
leaders should hold many discussions on the employees' performance and focus on
forwarding coaching without considering the backward rankings and ratings of the individual
employees. The leaders are in the position to know what their employees feel through
holding various continuous conversations with them. This helps in building greater trust, thus
allowing for effective and honest discussions on what is happening in the employees' lives
inside the workplace and out. Creating an environment that supports the daily leaders can
make them open up to their followers to create a better relationship. These are better able to
correct, manage, and encourage the performance on time with immediate effect (Engage for
success,2017).
By building proper feedback and recognition-rich culture in the employees of the Pine-apps
limited the employees will always want to know and understand if the area is better, so if the
feedback is thoughtfully given, the idea is appreciated on how they can do better. The
employees will always honour the recognition from the leaders and managers regarding their
performance, which is important as far as job satisfaction is concerned. Through receiving
and giving continuous feedback, the employees get to know the behaviours that are not
working for them and those that work for them. The leaders must be provided with access to
techniques and tips for receiving and giving feedback and recognition of the employees,
which suits best the communication of the individual and the style of each employee's
personality. The personalization of communication is very important since the outcome can
be greater for the employees of pine apps limited (staff writer,2018).
Establishing the forward-focused development and growth culture for the employees in the
company. The employer should give the employees formal training on what is supposed to
be done and the ethics of work. The employer is entitled to improve job satisfaction and
attract the top talent by providing the time needed for the employees to develop their skills.
The leaders must be educated about the importance of space created for the employees to
undertake their development opportunities, which help build f critical retention and skills in
their people. The employees should be helped to succeed and improve better on what they
do for future responsibilities, which help to build loyalty for the organizations to stay
competitive asking the work meaningful for the employees in the company. The employees
become motivated and engaged when their work is seen to contribute to the company's
success. The leaders are meant to inspire the employees by aligning the company's overall
objectives with the individual's goals and with clear communication of their strategies to all
the employees. The employees are now in the position to know the contribution of their work
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to the company's success. The leaders can then put themselves to better address their
workforce's requirements through the connection of performance management to daily
business activities (Kearl,2021).
With the help of performance management system it is possible to engage employee and
committee employee towards accomplishment of organisational goal. As it determine the
gap between set and performed task & through this leaders will able to guide them and
suggest them to follow right and another path for completing particular task.
Further, by assigning the role, task and responsibility it is possible to engage employee as
well as by clearly define them the mission and vision of company, management team of
PineApps can engage and committee their employee to meet the desired long term objective
(Stewart and Brown, 2019).
Please identify the challenges they may face using this system and propose
how these can be overcome or managed.
Unfair and inaccurate system to the employees in the company:
This usually occurs when the reviews in a year are favoured more than the continuous
performance system. The employees won't be happy if their contributions to the company's
success are summarised in only one day, and they will think this is not fair treatment
(Watkins,2021). The managers won't be able to remember the important events of the
employees from day one to the last date of the year. The way the employees can receive the
feedback, support, motivation, and recognition that is appropriate to them is not clearly
defined (Sage,2021). Focusing more on appraisal than on coaching of the employees. The
employees are judged and tore down by the managers instead, making them feel that the
leader will judge them. The managers are meant to coach the employees, and they should
also be encouraging and supportive to the employees rather than being impatient and
dictators (Bruce,2021).
The wrong design of the system:
The tools and the management performance system should fit the needs of the company. It
must not duplicate the system implemented and designed by another company or even the
company in the same business specialization (Talentedge,2021). The intense consultations
with different stakeholders and the system users should be done, and user trust is necessary
for the system to succeed in the implementation. The system should be made equitable, and
performance management must be viewed as an ongoing process (Process,2021).
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Lack of commitment by the leaders:
The lack of committed leaders in the company will lead to low performance of the
employees. The leaders are meant to influence the employees to improve their performance
in the company. Therefore, the leaders are supposed to drive the different processes and
integrate performance management (Rajendran,2021).
Challenges that may be faced by PineApp while dealing with the system and process are as
follow:
The major issues that is faced by the employee of company is related with the training and
mentoring as it is the responsibility of senior executive to train their staff effectively and the
respective company believes to opt all new and advanced technologies due to fast paced
nature of industry and competition level. Therefore is vital for senior executives to mentoring
and training their new graduate so that they will perform all task effectively.
Another issues that is faced by company is lack of commitment and loyalty and ne employee
state that I chose this company over others in order to develop myself and to improve my
skills for creating own business. But due to lack of commitment of leaders it is not possible
and that employee get dissatisfied with company.
Lack of formal training opportunities is another challenge that is faced by employee while
dealing with the system, as small guidance is not sufficient for the employee to perform all
task in effective manner.
Recommendation:
With the help of some theories it is possible to overcome all challenges that re faced by
respective company:
Belbin team role is a model that describes that behaviour of all team member when that are
cooperating with other team mates. This model help in assigning all role among all members
of team and clear them all responsibilities to perform the task effectively. Also guide them
path for completing the project in right manner.
Another theory that could be helpful for PineApps is Tuckman theory as this will build a
effective team to perform task properly as well as made effective and strong team in an
organisation so that all objective will be accomplished.
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To retain employee, motivational theory is helpful for PineApps company as help in
improving the motivation level and encouragement in an individual. The theory that they can
used by Maslow Theory of motivation.
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