Business Process Model Implementation for Pizza Hut: An Analysis

This project provides an in-depth analysis of Pizza Hut's business process model, focusing on the order entry/sales process and its integration with information systems. It examines the service blueprint approach, highlighting key steps such as order placement, payment approval, order preparation, and delivery. The project covers the purpose of the business process model, emphasizing efficiency, operational improvements, and the development of new processes. The report further delves into the importance of business process models, including work efficiency, best practices, procedural agility, transparency, and competitive advantage. The project is structured around tasks, detailing the steps involved in order processing, from customer order to product delivery. Relevant diagrams and figures illustrate the functions of the business process model. The project also incorporates the use of BPMN diagrams and business process integration plans, providing a comprehensive overview of the business process model's implementation and analysis within the context of Pizza Hut's operations.